Staff members were very helpful and knowledgeable. Located my double doors quickly. Very low cost…read moreand they loaded up my truck.

Very nice people there. They deliver for free for order more than $250, which is super duper…read morehelpful for a woodworking hobbyist like me, who don't have a truck. I ordered 1/2 and 3/4 inch white birch. Veneer is thin but the surface is smooth. 3/4 is not as good as 1/2. Very few voids, knobs. If there is anything they should improve, the 1/2 plywood is not that flat, it is probably due to the way they stack.

Went in here as a last resort to being lied to or just unprofessional behavior from other vendors…read more Alex was honest and great from the start - no nonsense - competitive prices. We planned Labor day weekend to get floors done and a week before the project date Alex pulled it off. The crew (Leo and his helper) came out - they were on time (big thing for me), clean and polite. The work and product was superb and I would use them and refer them to friends and family. Great work!! Stefni Skorich

On August 19, 2026 we signed a contract with A. J. Carpet & Flooring in Gainesville,Virginia for…read morethe purchase and installation of 1,654 feet of french oaks floors (66 boxes). When we selected the product, we had samples from 3 different vendors, and none of the samples of the same product showed large knots like the ones we received. On August 27th the boxes were delivered to our house. We opened 2 boxes and checked some of the planks and they looked acceptable. The installation was scheduled to start on July 31, 2026. The first day of installation the 3 member crew arrived at 8:00 am. They placed long sheets of plastic in the entrance to the kitchen and formal dining and living rooms to keep the dust from spreading. We were confined in the kitchen area, so we couldn't see what was happening with the installation. Around 11:00 am, on our way to the bathroom, we see the foyer, half bath and living room floor installation for the very first time. We couldn't believe what we were seeing. The installers placed the largest knots in the foyer. The first thing you see when walking into our home are the most unappealing planks. The planks with the bigger knots were placed in a highly visible area. Front and center, to the left and right of front door and coat closet. The planks don't look beautiful and balanced. I expressed my dissatisfaction. Who in their right mind would do something like this? Especially installers with 16 and 14 years of experience according to what they personally told us. What they didn't do was "Culling" which is a separation or sorting out of the wood boxes to remove boards with large knots and use them for closets and areas that are not highly visible. Alex the owner of A.J.Carpet. came over our house and tried to convince us that the planks were "beautiful and that was what people liked", in his attempt to gaslight us. He didn't offer any options, a fix or any solution to address any on our concerns. Thereafter, the installer separated and distributed the planks as they shoud had from the beginning, resulting in a more acceptable installation for the remainder of the house. When the job was completed, the lead installer called A.J.Carpet to express our continous displeasure or dissatifaction with the product and installation. There also was a disagreement between the owner and the lead installer regarding payment for the installation which we shouldn't had been involved in. During this call, Alex, the owner was aggressive, dissmisive and spoke in an unacceptable tone to us. I went to A.J.Carpet on the 14th of September. He would not talk to me, saying he had an appt and he left the building. I asked him to call me and come by the house. We have not heard from him. To those reading my review, please be very careful when choosing a product and choosing the business. They are nothing but order takers and the installers don't take the time to cull the product.

They have done several projects for us and I have been completely satisfied Every time! They are…read moreprofessional, prompt and reasonable in price. Their integrity shows in all they do, including pricing, delivery, installation and follow up. I can't recommend them enough.

Wonderful customer service and the turnaround from picking my countertops to installation was under…read morea week! Given my busy work schedule, I was amazed by the ease of service and flexibility with installation. I highly recommend them.

so I purchased over $8000,00 worth funiture items . worst part is there employee damaged my…read more$2000.00 jewelry armoire wrapped it up try to cover it up I called them out on it they had a gentleman call us who said let me see what I can do never heard anything back from them. this was your employee who caused damage by bringing the jewelry armoire down your stairs this is unacceptable and unprofessional as a business and for the owners to allow this . I have also filed a bbb and consumer protection compliant and will take other actions if this isn't made right as your employee caused the damage to the jewelry armoire and it's on this and that amish to make this right as they caused the damage .

Horrible customer service and rude manager. Beware when purchasing items. I will never never buy…read morefrom the furniture portion of this business.

Both Ralph and Amy were super helpful. Their "Silverline" drum sander was a high-performance…read moregets-the-job-done machine on my rough and weathered decks. One lesson learned: If you're a "weekend-warrior, home-owner" type like me, DO ask how to load the paper SNUGLY into this beast, particularly if you plan to use thick paper like 20 or 36 grit. This machine is used by professionals. Homeowners will end up loading, re-loading and re-RE-loading heavy grit paper a few times before getting it snug (less than 1/32" play) on the drum. The good part: Once it's on snug, your paper can last up to an hour of continuous sanding! (1/8 inch or more of play between the drum and the paper results in immediate failure of the paper: Within seconds you'll hear a loud slapping of loose paper on a high-speed drum hitting the floor)

Ever since Theros was folded into Sunbelt, the whole operation's gone down the tubes. Eq selections…read morehas decreased dramatically. website is BAD. Tried to rent bed edger . Supposed to be open Sat til noon. website wouldn't even allow for sat rental. When I tried to modify I got: "Requested time: Friday, May 15 @ 5:00 pm Next available time: Saturday, May 16 @ 3:00 am" Ya get that ...Sat at 0300 (3:00 AM)?!?!?!? Got an email from Sunbelt saying I should open Comm Credit Account for numerous benefits. 6 emails, 3 phone calls and 20 minutes stuck in a loop in web site I talk to someone in accounting who says: "You can't do that, yer not a business, need Fed Tax ID #" I use em cuz theyre the only game in town but if you can find somebody else , use em Guys at the counter are decent tho

We've been shopping for a loveseat recliner and after looking around several warehouses, we decided…read moreto try Lux Gallery in the Clock Tower shopping center. We were impressed with the designs and with our salesperson, Sam. He's knowledgeable and focused. After hearing our needs, Sam worked with us to get a loveseat we'll hopefully enjoy for years to come. We happily do business with local companies who welcome us. Lux is a great example.

We just bought all of our living room furniture from Lux. Sam was super helpful and accommodating…read more I have to say, I will not waste my time at the over priced chain furniture stores again!

We happened to be in the shopping center driving by and I saw they finally opened! I believe…read moreopening day was last week, on 8/15 or 8/16. We walked in to see what they carried, it's been a while since i went appliance shopping and I almost walked out with a new washer/dryer set. Sami and his colleagues were all extremely friendly and knowledgeable about the appliances. I naturally gravitated towards the newer ones with all the bells and whistles. They sell a washer/dryer in one...I knew these existed, but it was nice seeing it up front. They are having a grand opening sales and gift card rebates until the ~25th of August. One thing to note is that they do charge for the accessories, which is essentially covered by the gift card rebates and instant sales. Anyone in the market for new appliances should definitely check out this store and take advantage of the sales and gift cards. There is plenty of parking available in front of the store, also shared by neighboring stores.

Absolute Negligence, Property Damage, and Zero Accountability!!! I am not one to post negative…read morereviews ever and always try to resolve any issues with the business directly. This experience has honestly been the worst experience I have had with a business so I feel I need to share with other consumers. We purchased all new kitchen appliances from Bray & Scarff and spent approximately $8,500. From the very beginning, this experience has been a nightmare. Nearly every appliance delivered was damaged, forcing us to reject multiple deliveries and wait for replacements. This alone caused weeks of disruption and frustration. The worst issue, however, was the complete incompetence of their installer. When installing our new refrigerator, the installer failed to properly connect the water line, causing an active leak that went unnoticed for 2-3 weeks. By the time we discovered it, significant damage had already occurred to our home. Bray & Scarff sent someone to inspect the damage and acknowledged the issue, stating they would submit a claim to their insurance carrier, Travelers. That is where the accountability ended. Travelers has been unresponsive, dismissive, and obstructive. Phone calls go unanswered, and we are repeatedly told to file a claim with our own homeowners insurance instead -- despite this damage being caused by Bray & Scarff's installer. This would unfairly raise our insurance premiums and shift responsibility away from the party that caused the damage. The combination of damaged products, negligent installation, property damage, and insurance runaround is unacceptable. We trusted Bray & Scarff with a major home purchase and were met with carelessness and refusal to take responsibility when it mattered most. If you value your home, your time, or your peace of mind, do not use Bray & Scarff. We are now exploring formal complaints and legal options.

We had to replace our existing hardwood due to damage caused by a leaky dishwasher. Pat was great…read moreto work with, provided me some options around repair vs replace and the pros and cons of each approach. We ultimately decided to replace, which worked seamlessly. He helped us find a species and manufacturer that was close to what we had and liked, all materials were delivered on time and his crew did an amazing job of removal and installation....we could not be happier, and I would highly recommend Purcellville Floors for your new flooring needs.

These guys were amazing! Quick to provide me with an estimate, and even helped me find someone who…read morecould help me with another part of my project, and they were there on time and out earlier than expected. They picked up the material I purchased from the store brought it in and put in my new hearty laminate wood looking planks. They got rid of the old nasty carpet and installed beautiful flooring! Very professional and courteous. Cleaned up after themselves and made sure the mess stayed contained to the area they were working in. I definitely will use these guys again! I'm so glad my friend referred them to me. Great experience and very reasonably priced.