1. The Home Depot

0

Manassas, VA

Cancel

Open app

Search

The Home Depot

2.5 (84 reviews)
Open • 6:00 am - 10:00 pm

The Home Depot Photos

You might also consider

Recommended Reviews - The Home Depot

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Petunias!

My grandma is very ill and unable to leave here home for long periods of time. I stopped by to pick up these awesome flowers for her to see out her window. The staff was very kind and helpful in directing us to discounted hanging flower pots.

Purchased a LG washer/dryer combo 1200.00 PAID HD to install. The people installing unscrewed the water handles so much they were both leaking, ruined our basement ceiling. called HD "Customer Care" line manager HALEY hung up on me, when I told her we needed someone to come back out before the 4 weeks they gave us to repair. She said she called the installers and they said they did not break. Odd that we only had a leak after the install and they installed and removed. BAKERS SERVICE (bakerservicesalesservice.com) were the installers. Once I turned the water back off the leak stopped. Was originally told by HD that someone would be out that day- they even called us to confirm but never showed or called. No one wants to help. NEVER purchase from HD in Fredericksburg on Plank Rd.

See all

3 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

When you call, you will be lied to with regards to availability, do not waste your time

Business owner information

Photo of The Home Depot

The Home Depot

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of J M.
0
48
0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of The Home Depot

The Home Depot

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 2
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 10
Thanks 0
Love this 11
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Otto B.
0
41
37

5 years ago

Business owner information

Photo of The Home Depot

The Home Depot

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of The Home Depot

The Home Depot

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of meli e.
0
36
61

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Eiri C.
21
21
24

6 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Amy L.
2
25
7

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of E B.
1
55
3

6 years ago

Great support and helpful every-time. Great selection, online ordering is quick and easy. Definitely a Home Depot guy!

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of PitBull D.
93
507
273

16 years ago

Business owner information

Photo of Nicki A.

Nicki A.

Helpful 1
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Ben G.
32
16
0

16 years ago

Business owner information

Photo of Home D.

Home D.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Bob D.
42
1044
96

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Jane't W.
119
28
11

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of brett j.
107
77
69

15 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

16 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Shef F.
14
49
76

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Caythar N.
352
68
372

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 3

Ask the Community - The Home Depot

Review Highlights - The Home Depot

“Today I called in and asked for Nicole, she put me on hold and ran to the Tool Rental department to check to see if they have a truck available.”

Mentioned in 2 reviews

Read more highlights

You might also consider

Appliance Services - Business card

Appliance Services

3.4(38 reviews)
1.7 mi
•$$

The only interaction I've had with this business was twice when someone, who I assume was Jimmy (he…read moreonly referred to himself as "Fatso") came to first assess and then replace my stove, through a contract with my stove company, Frigidaire. Jimmy was very friendly and personable, and his assessment helped me get the new part for free. My experience with them was minimal but good both times. Would reach out to them again.

This company has significant issues with internal communication. Last week, I spoke with a company…read morerepresentative to schedule an appointment for service. After explaining that my house is on the market and real estate viewings were scheduled to begin in the morning, I specifically requested an early appointment at 8:30 AM within the 8:00-11:00 AM service window. The representative assured me that my request had been accommodated and that the appointment had been scheduled accordingly. However, when I called on the morning of the appointment to confirm, I was met with a frustrating experience. A technician answered the phone and stated that he had no knowledge of who had committed to the specific timing of the appointment. He added that he would come over whenever he was available within the designated service window. The technician's tone was dismissive, indifferent, and unprofessional. Due to this poor communication and lack of customer service, I canceled the appointment and scheduled the service with a different company. It is strongly recommended that the company invest in training its staff on effective communication and customer service skills to avoid situations like this in the future.

Photos
Appliance Services - Frigidaire Dishwasher

See all

Frigidaire Dishwasher

Better Appliance - Nice dishwasher I got at better Appliance

Better Appliance

3.1(11 reviews)
2.6 mi

Great place to do business with. I have purchased personally 5 appliances of different kinds over…read morethe years and all have been great. I was referred to this business by co workers who have nothing to say but great things. Friendly customer service and savings you can't pass up! I will return for any future appliance repairs or replacements I need! Great selection and prices! Donald J. Manassas Park PW

I never write reviews... regardless of bad experiences in the past with businesses, I have NEVER…read morefelt the need to get on here and detail my experience. The customer service experience is absolutely horrendous. You'll be met with nothing but immediate attention from Abdul when inquiring about any appliance for sale. He will be very helpful in selling you a product. After the money leaves your hands and you get sold a defective product, it's extremely difficult to get him to respond. I purchased a washer from him that stopped working after 3 weeks. It arrived with dirty laundry smell. He told me to cycle it a few times to make the smell go away. The smell never went away. Eventually it stopped working altogether. Not only did it stop working, it flooded my basement. I told him I need a replacement. The whole reason I bought a washer was because mine needed repair. I didn't want to deal with repairing anything. The last thing I wanted was to have a new washer that needed repair. He sends a repairman 4 days after initial contact.... Literally after 2 mins, he says. "You need a new one". So I'm like wtf. I took off work early for this. I try and contact him that same day at 6pm. He respond he will call me later. The next day at 3pm, I'm fuming because he hasn't reached out. I text him expressing my anger and he responds. He sends me photos of replacements he will send. He said he will send on Thursday (it was Sunday this day) . So now I'm waiting even longer to have this resolved. I text him "when on Thursday?" *Radio silence*.... TODAY IS THURSDAY!!!! He finally responded and said the washer will be here between 4-7. It is now 7:30. I have no replacement washer. I have no response from Abdul giving me any sort of update. It's not like I have nothing better to do than wait for a washer all day. Fucking horrendous. Save yourself people. It's not worth it. Do not do business with this company. You'll regret it.

The Home Depot - hardware - Updated October 2026

Loading...
Loading...
Loading...