This is the Best Buy Outlet Crisis center!…read more Only when you are in a crisis/ time crunch do you show up at Best Buy for computer assistance. I needed a laptop cord replacement. Kyle rocked it and asked if I needed help as soon as I entered the humongous store filled with household appliances new and used. He immediately took me to the charger aisle and tested a universal charger on my laptop. It saved my day as I had a virtual highpower meeting to attend that evening. Kyle and Best Buy saved the day! + customer service + parking with disabled accessibility + appliances galore +/- could use better signage in the store to navigate items.

Excellent service. I was in a panic with my computer and I called for the geek squad at Best Buy…read more Roberto handled the call and got me well on my way and happy within a matter of 10 minutes. I will definitely return to this Best Buy.

I had a great experience with Appliance connection, but you must use the correct website. There is…read morea lot of confusion because there is a questionable company with the same name. **Just make sure you reach out to Appliance Connetion in Woodbridge.** I worked with Mr. Richard Doverman on the sales staff. He was very responsive and answered my questions. He even proposed an alternate option at a superior price. Installation was efficient and occurred within the window proposed. Although this was my first experience with Appliance Connection, I would use them again.

I had an excellent experience with Appliance Connection recently. They were awesome. Knowledgeable…read moreand helpful sales staff, seamless buying process, efficient and careful delivery and installation, and best price for my replacement Liebherr refrigerator of all the local appliance stores that sell the Liebherr . And there was no delay in getting the brand or model I wanted. Best of all, this purchase was done entirely over the phone with salesman Rob Mosier, without having to make an in person visit to the store.

Very disappointed. I just called a few minutes ago to ask about a range that is Google assistant…read more He gave me 2 options a Samsung and an LG. I asked him about delivery and hallaway he also helped me with that. I asked if there's anybody that could assist with setting up the Google and he said no and he said is that OK. I said no is there a manager. He hung up the phone on me . I am calling for a friend because he is now legally blind and needs assistance. I would think that you would be able to give me someone who to contact for this assistance. You could tell when he answered the phone he just did not want to be bothered. I understand you are not capable of set up. I got that. But if I purchase the product, you should have info about said product.

These guys are excellent! They showed up exactly on time, with masks on, and all the proper…read moreequipment for installation. Transparency was there throughout the purchasing process in prices, installation charges, and stock availability. In particular, I appreciated receiving notice of damage to one of the machines before delivery. Now Appliance reordered the machine from the manufacturer and is prepared to deliver and install when in stock for no extra charge. The salesman, Chris, was responsive both by phone and email. He was very helpful in selecting the appliances that fit our budget. If I had my wish, the online catalog would be easier to navigate as it has no search/filter feature.

Based on google reviews and the raves about installation as well, we went to check out Appliance…read moreCenter in Manassas. It's a small store but Ali was very knowledgeable, especially when he learned we wanted something very reliable. We had a pair of Maytags that lasted 37 years, something that doesn't happen these days with appliances. Ali suggested the Speed Queen washer and dryer which had 5 year warranty and 10 year for the motor - wow! Got both machines delivered the next day, fantastic install. It was all so quick, great advice and service. We don't live in Manassas but are in Fairfax so we really appreciated the next day delivery. Awesome.

Bought a new scratch and dent refrigerator to replace an old one. Ali was very patient with us…read morewhile we looked at several models. It is nice to deal with a small business and not a large box store with employees that either don't know their products nor really care to help you. There was a good variety of refrigerators to choose from. Prices are reasonable and delivery was excellent! I expected delivery to cost more than he charged. The two delivery guys were fantastic. Called ahead of time and delivered on time

This is by far the single worst company for appliances in the DC area. They should be ashamed of…read morehow they conduct business and treat customers. A perfect example of a company that has gone way too far from its roots. Rude customer service staff. A don't care attitude. Not a results driven company. Why any appliance maker continues to work with them is beyond me. Stay far away. Far far away as in a galaxy I scheduled to have my speed Queen worked on for a minor leak repair. Only a 3 year old unit used very conservatively. That's the first issue. I was sold these machines are rock solid. But aside from that... they show up in my mind to fix it (I told them what the problem was) and the tech merely confirmed what I said myself and then said they would need to order the part. I had upcoming work travel so... of course the part took 72 hours so I scheduled with them immediately for my return between two trips. Then the morning they are due to arrive they just cancel and say they rebooked me for another week!! No backup plan. No nothing. So I call and spoke to an exceedingly unhelpful supervisor who said the tech was ill (this happens) but the had no backup got a week?!!! They sure are happy to sell appliances but not to stand behind them. I explained I had to travel again but I could do the Thursday or Friday of the week I'm traveling and they told me they could only do Wednesday. No effort to meet actual customer service. This is a joke of a company. Go to M and M appliances in DC. Or Sterling appliances. Or Costco even!! But don't go to these people. I've seen better support from a cotton ball knee brace than what this company offers. They clearly don't plan for contingencies or prioritize their service to customers via internal resource management. Zero stars if I could

TLDR: do you and your family a favor and just go to Costco buy your appliances there have them…read moreinstalled and get a warranty that will actually work from costco. I have been without a fridge for five months since June 2025 bray and scarff will sell you a warranty, but to a third-party and that third-party is called centricity and they are completely inept. I've had six service calls to service my fridge (compressor died 1yr 1 month)and it still doesn't work. Bray and scarff doesn't care and they deflect any responsibility and blame it on centricity and centricity will contract out third-party vendors who won't be able to work on your fridge anyway at least the Bosch 800. All in all shame on bray and scarff for not taking ownership of this process because they mistakenly chosed the cheapest partnership with a warranty company who do does not respect the consumer or their time. Shame on you Bray and scarff for working with a warranty company such centricity. Is there no pride or integrity in "local" businesses anymore. I'll answer, nope guess not. -------------------------------------------- update as of 14 October; no one from customer service Bray and scarrf has reached out or called or even emailed me back after asking me to reach out.

I rarely leave reviews, but this has been one of the most frustrating customer service experiences…read moreI've had. I purchased a stove from this store and have been dealing with issues for FOUR months. The original unit's oven did not work properly, and after months of back and forth, they replaced it , but I had to PAY EXTRA for the "new open box" unit. This was not a free replacement. When the replacement was installed, the installer tested it and said the stovetop wasn't getting hot because it had been sitting out in the cold for a long time. I was told that if I had any issues, to call the store. The stove never worked properly. When I called, I was then told they would charge me to send someone out to look at it, even though it was just installed and I was following their own instructions. I even had to physically drive to the store because they were not answering calls. While I was there, I overheard the manager say, "I'm going to take my time and eat my lunch, she can wait." After four months of ongoing issues, that level of unprofessionalism was shocking. Instead of taking responsibility or even inspecting their own installation, I was told it was "my issue." After months of stress, paying extra for a replacement, and still not having a working stove, I asked them to pick it up and refund my money. I paid for a working appliance. Instead, I experienced months of inconvenience, additional charges, and dismissive service. I would not recommend doing business here.

From the owner: At Best Appliance Outlet, we specialize in high-quality used and scratch-and-dent appliances at…read moreunbeatable prices. Every appliance is tested, cleaned, and ready to use, so our customers get top brands without the high retail cost. Located right here in Lake Ridge, VA, we’re proud to serve our neighbors with friendly service, honest deals, and same-day pickup options.

I have used this business several times over the years and they have yet to disappoint. This time i…read morebought an under the counter GE refrigerator. They didn't have it in stock so ordered it from GE. It arrived as predicted within a couple of weeks. I got the call it was in and scheduled delivery. It arrived promptly and was installed and the old refrigerator was hauled away. I had compared pricing with several other appliance stores and Glebe was clearly the best value. I will be using them again in the near future.

The wonderful people at Glebe Appliances came to my rescue when another appliance store botched my…read morelarge order. The folks at Glebe were highly knowledgeable and offered speedy delivery. In the end the original store corrected their error (after great angst), so I was unable to follow through with Glebe Appliances. Next time I'll got to Glebe first!

We contacted Meadow Farms after 20 years in our room and realizing the deer had eaten about every…read morebush we had our front. We had everything removed and Jon Long (design consultant) came out to assess. After learning about what I was looking for, he drew up a design that included river rocks to help with drainage. We were pleased with the design (and estimate) and signed on the dotted line! The crew arrived on the scheduled day and got the work done within the day. We got home and couldn't believe how great everything looks! The warranty on the plants is a bonus and I appreciated getting instructions on how to care for the plants and how to contact Meadow Farms with any issues. Thanks, Jon and Meadow Farms!

I was simply trying to get an estimate with their landscaping department and it was awful. The…read morewebsite makes it seem like it's going to be some wonderful consultation and I went with them because my family used them for plants and landscaping. I started looking at other companies fast and there are many. This is NOVA! First of all, the person, would not give me any open time slots for scheduling. He kept saying they could only meet at 9 or 10am in the morning. Then on this particular day they had mandatory staff meetings and he could not do it that day, etc. This is horrible customer service. You could totally tell this person was way too young and inexperienced to do this front line of work for them. I will not be going back. Especially since my husband was dead set against it and told me Meadows Farms went down hill.