I had a great experience with Appliance connection, but you must use the correct website. There is a lot of confusion because there is a questionable company with the same name. **Just make sure you reach out to Appliance Connetion in Woodbridge.** I worked with Mr. Richard Doverman on the sales staff. He was very responsive and answered my questions. He even proposed an alternate option at a superior price. Installation was efficient and occurred within the window proposed. Although this was my first experience with Appliance Connection, I would use them again. read more

I had an excellent experience with Appliance Connection recently. They were awesome. Knowledgeable and helpful sales staff, seamless buying process, efficient and careful delivery and installation, and best price for my replacement Liebherr refrigerator of all the local appliance stores that sell the Liebherr . And there was no delay in getting the brand or model I wanted. Best of all, this purchase was done entirely over the phone with salesman Rob Mosier, without having to make an in person visit to the store. read more

I would give Appliance Connection of Woodbridge, VA 6 stars if I could! My parents had shopped here for at least 40 years. Even though I am a quite a bit further out from Woodbridge now, with several closer appliance stores, I will always shop here. The service and knowledge that is provided to us is second to none. Matt, our salesman, was so patient and really helped us figure out what we needed. It can be very overwhelming purchasing all our appliances again after a house fire but he was such a huge help. He didn't push us towards the higher end items, but he did tell us the +/- of each piece. If a lower priced one sounded like it was more in our needs, he told us that, and vice versa. The details in his knowledge he provided were priceless. He double checked to provide us with any manufacturer or distributor rebates and provided all the necessary information for such. This was an additional $600 we weren't expecting! One major thing I noticed was that not one employee was standing around on their phone! That is rare now a days. Everyone was very engaged in their tasks and in the customers. They really give you the attention you deserve. I can also comment on the service provided when something does go wrong. First, the delivery/install process and pricing was very easy. The installers showed up on time, great communication, were courteous, and cleaned up everything. Prior to the fire we had to replace our washer/dryer. When the install was happening, the installer told me that the dryer didn't sound right. It was working, but in his opinion, something wasn't right. We decided to have him take it back. Install guys don't always tell you if something doesn't sound right. This one did, and we were very grateful to not have to deal with it in 6 months, but we could deal with it now. We will continue to shop here, and our adult kids shop here, and hopefully many generations to come. You really cannot go wrong with them. NOTE: There is a questionable company with the same name. **Just make sure you reach out to Appliance Connection of Woodbridge VA @ www.applianceconnection.net read more

Beware! Firstly, do nopt buy a Decor Fridge. Broken 3 times. Fan motors twice, and water line. this is a $8000.00 counter depth item. NATASHA lied and said it is the only fridge made in the USA. Untrue. Most important components are made in China, as confirmed by Samsung. More importantly, After she gets your credit card, and the commission is MADE, you can never get her on the phone again. BUYER BEWARE!! read more

We had a great experience shopping for new appliances at Appliance Connection. Our sales representative, Elijah, really knew the products and answered our questions. He was honest in his recomendations. When there were issues with delivery the Elijah and management really stepped up to resolve the problem. By ordering multiple appliances the store gave a good discount and addtional rebates. read more

Melanie was the most knowledgeable appliance sales professional we've ever worked with. our contractor recommended her as we remodel our home. She knows all the features, was able to help us configure the different options based on her communication with the cabinet designer. We've gotten other appliances there over the years including the dryer that broke at the beginning of Covid lockdown. at that time the technician was sensitive to our request for infectio prevention and installation went great. They're the best! read more

As a Kitchen Remodeling contractor, we have used Appliance Connection for 20 years. Their selection and service is excellent and their prices are very competitive. Recommended. read more

We had 3 men deliver our washer and stove today. Devin, Henry, NaNa. They were very polite, and knowledgeable as they removed the old appliances and hooked up the new ones. Thank you for such fine service. read more

We bought 4 appliances from Appliance Connection Woodbridge and we had the best experience! Service was excellent from sales to delivery. Rebate paperwork was easy and pricing competitive. They held our appliances in their warehouse until we were ready for delivery. Scheduling was to the day we needed them. All of the contractors we got estimates from recommended Appliance Connection and now we know why. Thank you Richard and your co-workers. read more

We have been purchasing products from Appliance Connection in Woodbridge for over 20 years. We recently purchased a Bosch dishwasher. Their service continues to be impeccable. The dishwasher was purchased at a fair price and the dishwasher was installed the next day. Melanie provided excellent sales support and quickly resolved any concerns. The installers are superior and are very knowledgeable. John is one of the most knowledgeable installers we have had and he received excellent assistance from Kevin. We greatly appreciate the support from Appliance Connection. Please consider Appliance Connection for your future purchases. In addition to receiving great prices, you receive excellent support. read more

As we were beginning our kitchen renovation journey, we ordered new appliances in February 2021. (Do the math, it was during the pandemic) While we ended up waiting 12-18 months for delivery, it was absolutely worth the wait. The selection and service at AC was beyond excellent! We went in with one thing in mind and came out with something different, but absolutely perfect. I need to sing Melanie's praises, her product knowledge is Level 10++. I was so grateful for her expertise. If you go, make sure that you get on HER schedule. With the different appliances, there were 3 different deliveries and 2 different installers. Every member of those teams were friendly, professional and patient with the lady who was overjoyed to get the new goodies! Appliance Connection is family/locally owned and that makes a huge difference. They have a team that is invested in their success and make sure that their customers are happy. Appliances: GE Cafe PC: Renee Alexander read more

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Good prices and selection. The place to go for major appliances. Abit of a run to Woodbridge but worth it

I found myself here after a genius idea that I wanted to research the options and likelihood of replace the countertop grill that I currently have. I walked in and was greeted by Elijah. I brought him up to speed on my genius idea and he broke the bad news to me that the model have now has been discontinued. In addition to that, the newer models have a totally different face then the one I have now, which also means it would look totally different on my countertop. He did reassure me that they are able to install the a newer version as well as offer an warranty. I advised him that I wanted to check Bray & Scarff as well before I made a decision. In good salesmen fashion, Elijah went over the benefits of getting the item from AP instead of one of their competitors. With no preconceived notions in mind, I was happy to have run into Elijah. He was very helpful and informative and made sure I left with his business card in hand so if and when I am ready to proceed, I can reach out to him direct!y. Talk about good customer service! Headed to AP? Ask for Elijah!!! read more

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Most of the time we come to Yelp to share our great--and not so great--experiences with businesses. But this time I need to tattle on myself as a not-so-stellar customer to show how fantastic Appliance Connection really is. Our realtor strongly recommended Appliance Connection when we needed to buy a new washer and dryer. (Several of our friends in the area also echoed their great experiences.) I took some measurements for the laundry room, as I was concerned about how small it was, and I headed to the store to see what my options would be. They showed me a few of the smaller and stacking washers and dryers that they said would fit the existing space and printed out some quotes that I could show to my husband. However, my husband "re-measured" the room and told me my measurements were off. He insisted that we would be able to fit a full-sized washer and dryer side by side in the room. So off we went back to Appliance Connection to meet with Chris and pick out a washer and dryer set. Chris was really fantastic and super informative about our options. He helped us pick out a really nice front-loader set and we were very happy with the sales experience there. This is the point, dear readers, where I'm sure we became a thorn in Appliance Connection's side. Since neither my husband nor I would be home for the installation, my mother-in-law was there for what should have been a simple delivery. But--as I'm sure you've already guessed--the washer and dryer didn't fit based on the "new" measurements. Appliance Connection was still amazing. They took back that washer and dryer. They offered to set up an appointment to have the room measured for us, but my husband said he could do it and measured the room again. He returned to the store with the updated measurements to see what else he could find to fit the space. He worked with them to find a really nice top-loader set that wasn't as deep as the front-loaders. Appliance Connection refunded the difference between the sets, since the new one was less expensive, and set up a delivery date. But our comedy of errors was not over. I couldn't be there for the second delivery, but again, there wasn't enough depth in the room for the needed dryer hookup space. They brought the washer and dryer back to the facility until we could figure out what we wanted to do. Not about to try to order a third set, I called a contractor friend to come look at the room and I showed him the dimensions for the washer and dryer. He said we could take out part of the wall and molding to have enough space. He connected us with one of his friends who spent 14 hours reconstructing the room to be an exact fit for the washer and dryer. We settled on another appointment with Appliance Connection. I'm sure they were way beyond over us at this point, but they were always so friendly, helpful, and professional with every call. I was terrified that something would go wrong with the final delivery, but David did a great job getting everything installed with his coworker. They ran both of them through a cycle to be sure everything worked properly and made sure we had all the paperwork. If I ever need any appliances again, I will 100% go back to Appliance Connection. They went above and beyond every step of the way to make sure we could get our washer and dryer. (However, next time we need an appliance, I know not to trust ourselves to do the measurements!) read more

Appliance Connection - Our fantastic washer and dryer, finally installed! - Appliances Near Me - Woodbridge, Virginia

I bought an appliance from this online retailer about a year ago. Since that purchase, I have been flooded with phone calls and spam text messages bugging me to buy their extended warranty plan which I don't want. I asked the caller to stop calling me but I continue to get calls and spam text messages from them. Very Annoying. read more

The whole process was pretty seamless. We did not feel pressure to buy when we were in the store, the price was better than the big box stores, and the installation crew-Allan and Antonio- were friendly, professional, and careful. The only hiccup we had was that the estimator anticipated cuts would need to be made to the cabinets, so we had to pay upfront for that. However, on installation day, the new oven fit perfectly into the original cut-out. A quick phone call while the installers were here resolved the issue and the fee was refunded. I would highly recommend Appliance Connection and will use them for any future appliance needs. read more

I bought a all-new appliance for a Kitchen (over $10K). The $7k Thermodore dual fuel stove is a POS. I have had the service out here 5 times. The "Stainless steel" kitchen-aid fridge - "Stainless steel" is rusting inside my house. The 3rd part warranty service "consumer priority service" CPS is NOT worth its cost, just roll the dice w/o a warranty. Appliance connections doesn't give a poo once the sale is done, they don't stand behind their products!!! 172719 read more

We just had a new stove delivered and installed by Allen and Antonio. These two gentlemen are true professionals, courteous and pleasant. Their manners were truly appreciated. They are great representatives of Appliance Connection. read more

Purchased most expensive washer and dryer set. Salesperson did not advise on additional costs involved with shipping and installation (no power cord!). Shipping was heavily delayed and impossible to predict (unreasonably long delay). Canceled washer order. Product arrived damaged and non-functioning (water stains on back and bent frame). Company has advised me to return on my own or exercise my warranty with the manufacturer. They simply do not care and are uncooperative. Appliances Connection failed on all fronts. They are connected with Goedeker's, so do your research. read more

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I don't want to post a negative review on social media but rather try to help everyone that is dealing with the delays and malfunction products right now. My finance and I ordered a dishwasher this first week of June for our new home and the dishwater did not arrive until the last week in July. We tried to be patient with this process due to the COVID crisis but when the dishwasher arrived it already had visible damage on the door. So not only had we been without a dishwasher for many weeks it arrived damaged and when we tried to contact support it took days to connect and order a replacement door which we still have not received confirmation of when this door will arrive. We used the dishwasher for a week and half and then it broke. Everyday since we have been calling customer service and waiting hours on hold, they connect us to a different third party company for repairs each time. These companies all have numbers that are not and service or disconnected. They scheduled a repair person that never showed and when we tried calling that number it is not in service. We have called around town to pay our own repair person but no one will work on the dishwasher because it is under warranty. As a customer we feel completely frustrated and not sure what else to do because we can't get anyone to come fix the dishwasher and we can't get through to GE. Please pass this on to the Leadership team to help them see how they might be able to improve this process for their customers. Please also let us know what else we can do to help our situation. read more

Gas dryer delivered broken! This may be the worst customer service I've ever experience. The last representative talked over me and then when I questioned what was taking so long setting up a service call she said "did you not hear what I said?" Ohhhh yeah, I heard you. I just hope other customers do as well. Buyer Beware!!! If you buy from this company you may save a few dollars but you're going to wait a very long time and could receive a broken appliance. If that's the case keep really good notes because they don't care about anything but taking your money! read more

Best appliance purchasing experience! My wife had been wanting a double oven for some time and Elijah H. was able to help us pick one out that fit our needs, set up delivery, and had it installed within three days. Considering all that's going on in the world these days, and mass shortages of products, I cannot recommend Appliance Connection or Elijah enough. Will be shopping at Appliance Connection for all of our home appliance needs. read more

Appliance Connection - Appliances Near Me - Woodbridge, Virginia

We purchased a new Refrigerator Freezer and Clothes Dryer from Appliance Connection in Woodbridge Va. The Sales Staff was very knowledgeable of the product lines which made the selection quick and easy. The Delivery and Setup crew were very Professional. Yelp only allows a 5-star rating, My rating score of the entire process is 10. read more

I came to Appliance Connection from the recommendation of numerous neighbors. I first needed a washer dryer combo unit. I replaced my old washer dryer combo unit, and had issues (on my end, not anything with Appliance Connection) because of my pipes being clogged. Rob, with AC, was super patient and even held my old unit in the warehouse. Once the pipe issue was resolved on my end, the washer dryer combo (LG unit) had an issue. I worked with Rob to resolve the issue - and AC was my advocate with LG. I purchased a second appliance (dishwasher) while all of that was going on. The install teams (two separate teams) were super nice people, efficient, and knew what they were doing. Customer service is made during the difficult times - and Appliance Connection shows that their customer service is fantastic. Also, prices are competitive. And when they haul off your old unit they recycle parts (not just junked). read more

My experience with Appliance Connection April/May 2022. Order# 198809 We ordered an electric Frigidaire Range, a Frigidaire Microwave, and a Whirlpool French Door Refrigerator. Paid to have them delivered and installed. Even pre-ordered a new outlet for the Microwave. Range was delivered and installed. Microwave was installed, but outlet was not installed as delivery people were not informed. Refrigerator has major damage on the rear, including a severed water line. I reject it. I call (no anger) the store to notify them so another Refrigerator can be ordered. Salesperson quickly transfers us; We then get transferred about 3 more times. (it's very apparent they like selling, after sale support is painful for them). 2nd Refrigerator arrives 9 days later, and has damage on the front. I reject it. They install an outlet for our microwave. I call (no anger) to notify them that I rejected the refrigerator, and that another needs to be ordered. They tell me that Whirlpool tends to have more damaged units. I change my order to Maytag of similar quality/price. 9 Days later 3rd Refrigerator arrives - again with minor damage on the side. I accept it with minor aggravation that this has happened 3 times. The delivery person informs me that he can't hook up the water/ice line as mine is Pex/Plastic ad not braided steel. Another issue that Sales never mentioned. At this point I fully admit I blew my stack - at the poor Delivery/Install guys. After a lot of angry yelling they agree to install a braided steel line for me. They never asked for money although I assume they would never do it normally without charging $150 or more (just a guess). Before they agree to install the line, I call the store (this time very angry). The person I talked to claimed to be Sales Mgr. Listened to me explain the problem, puts me on hold. After 10 minutes on hold, I get hung up on. Do they call me right back? No. Do they call me back 30 minutes later? No At the end of 3 delivery attempts we finally have all 3 appliances, and they all work. I understand the damages are seemingly commonplace, which is pretty sad. Appliance Connection certainly showed themselves to be middlemen who only care about sales, and don't give a hoot about ensuring things go smoothly. I was more than patient with them and only lost my cool after 3 delivery attempts that were riddled with problems. Buyer Beware. I doubt they will ever do a follow-up call to see how things went. I guess they can't handle hearing details of their crap performance. read more

DO NOT BUY FROM THIS PLACE, I ordered my appliances four months ago and had not received any news and it does not look like it will be any time soon. wen i purchased they had some of them in stock but now it says that they don't have anything i ordered and suggest to change them for another they "have in stock" obviously more expensive. it has been an incredible inconvenience, to save a couple of hundred dollars i tried this place but it a ended up costing much more in time and even money. read more

Never was asked if I needed help. Walked around the store looking at appliances for about 20mins. There was a lot of employees standing around doing nothing also. Don't know if it was the complexion of my skin. Or maybe it looked like I didn't have money. My kitchen is remodeled and Im in need of new appliances. I definitely won't be coming back here. First impressions are key. read more

99% OF THESE REVIEWS ARE FOR A DIFFERENT STORE. Appliance Connection in Woodbridge is NOT the same as applianceconnection.com, the online seller who popped up with the same name fairly recently. The actual brick and mortar store is at applianceconnection.net. We got a fridge and dishwasher, and the delivery was on-time, with a very professional crew who all spoke English and were friendly and helpful, and the appliances are in perfect condition. We might need to return one because it doesn't fit, through a mistake we made, so I am glad we went to a local brick and mortar because I'm pretty sure they will work with us to get us something else. Update and change from 5 starts to 3: I'm updating my review because I was wrong, and the store was not willing to work with us on exchanging our dishwasher for one that fits better. We are now stuck with an integrated dishwasher that is too deep for standard counter depth, and has a big black hose sticking out of the bottom which prevents us from putting in a toekick that matches our cabinets without having it cut so that there is a big visible hole in the toekick. This is a pricey Kitchenaid - the most expensive model of panel-ready - and although we should have known that we needed to check the depth, we incorrectly assumed that all integrated dishwashers would be designed to fit within a standard counter depth. But this one doesn't. And although it is a known problem with the dishwasher, the salesman recommended it without mentioning this and they claim they didn't know (but shouldn't they, though?). It actually sticks out over 26 inches deep. We had to remove the insulation in order to reduce the size, and it is still too deep. So it looks like a dishwasher with a panel stuck on it instead of part of the cabinetry, and the black hose that sticks out the front is very noticeable (and it wasn't shown in the picture they showed us of the washer before we bought it). So I guess it's our fault for not knowing what we didn't know, but that's why we decided to buy from a local brick and mortar in the first place. But we got bad advice. So beware - it might be local, but you can't bring stuff back or exchange it and you can't really trust their knowledge of the products they sell. read more

Started off great! Salesperson was really pleasant to work with. After that, experience was absolutely terrible. Will definitely not use their services again. Will shop at Home Depot or another big box type store. read more

BUYER BEWARE!! I'm not sure where to start with this review but let me break it down via pros and cons. If I could give this negative stars, I would! I'm only writing this review on here as their website conveniently doesn't have a reviews section. Pros: the furniture is super stylish and adds a cool pop of color to any room. The price was absolutely great! Around $700 for a couch & chaise lounge. Cons: we ordered this furniture off this 3rd party site to get a deal which means we had to deal with them not the actual manufacture which was Ashley's Furniture. We order this furniture on September 28th and we just received it on Dec 5th. Not to mention, we paid $70 for Express Shipping services. We went back and forth with both this company and the shipping company and got the run around every time with no clear answer. No communication was given to us when it was apparent our furniture was going to be delayed. It was 2 months late!! The tracking was never up to date from the shipping company and we even got the response "it should ship in 2-3 days" when we ended up having a month still to go! Fast forward, we received the furniture and it happened to not fit into the elevator in our apartment building, and me and my partner ended up having to carry our furniture ourselves up 4 flights of stairs or be charged over $200 for the actual delivery company to do it! You would have thought with what we went through on the delay and the extremely poor customer service, we would have been waived that fee, but nope! Fortunately for us, we are physically fit people. We unwrapped the furniture and low and behold it's damaged! The wood in the couch was actually broken and there was multiple fabric tears. That was the icing on the cake! I was overlooking the delay but this furniture showing up damaged was beyond excusable!! I will never order from this 3rd party site or Ashley's if they are allowing these sites to operate in this manner! I was told I would get a refund for the expedited shipping but nothing yet ‍ Either way, I guess it's my bad for trying to buy a "cheaper" option. You get what you pay for! I would think twice before spending a dime with this company! read more

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Horrible service. Ordered new dishwasher, arrived timely, but installers did a sloppy job and the clips holding in place fell off in 3 weeks. I called the company and was first told it was not to be corrected because it was over 30 days since installation. Informed them it was NOT over 30 days and had to send them corroborating proof. Was then told that my cabinet opening was too high - cabinet was closed in immediately after installation - plus mounting clips are on the side! After multiple calls & emails I finally got on YouTube and fixed myself. I'm elderly and a recent widow, one of the worst parts was that I had tipped the installers because my late husband always tipped service people. I'm disgusted and now feel like a target for these kinds of businesses. read more

My wife and I are very pleased to submit this review for Appliance Connection in Woodbridge, Virginia. After conducting research on-line for a washer and dryer, we settled on a Speed Queen TC500 washing machine and a DC500 matching Speed Queen dryer. Having made our decision, we called Appliance Connection and spoke to the Sales Manager, Mr. Rob Mosier. We discussed our decision to select the Speed Queen washer and dryer, and Rob confirmed our research that the Speed Queen brand had an outstanding reputation and was made in the USA. We completed our entire purchase over the phone with Rob who easily handled all purchase details from ordering, payment, arranging delivery, and setup in an extremely professional manner. There is not a more knowledgeable individual than Rob when it come to appliances. Rob's meticulous attention to detail ensured a perfectly executed purchase. On the day of delivery, Allen and Antonio expertly delivered and installed our new washer and dryer. Appliance Connection ensures customers "White Glove Delivery," and we can attest that it truly was. They did a SUPERB job! My wife and I could not be more pleased with our entire transaction with Appliance Connection. The company and its employees are to be truly commended for their professionalism and dedication to customer service. For all of the reasons mentioned, we will continue to purchase all of our appliances at Appliance Connection in the years ahead! read more

I was dealing with another company that kept putting my order from week to week to the next week. The order was on hold for about a month and I decided to call appliance connection and I spoke with Nathan very nice respectful gentleman and at that moment I decided to order a range and take leap of faith to go with appliance connection, Nathan told me it will be here seven to ten business days. Nathen sent my product out Friday it was here Saturday and installed Tuesday WOW I am so Elated , Happy all of the above. Thank You Nathan at appliance connection. For making my Thanksgiving come true. read more

I spoke with Rob, the manager, who was super helpful. Even though right now they are not able to deliver to DC (due to the pandemic, they have backorders) which means they had to turn away my business, Rob was super helpful. He gave me fantastic advice about both a washing machine that will fit a tight space and a refrigerator replacement. It was so helpful and kind of him to treat me as a valued customer even though they are not taking new clients in DC. His advice was just great, and I really appreciate him sharing his experience and his recommendations. read more

I needed a second refrigerator and reached out to Appliance Connection for assistance. I spoke with a salesperson, who identified some options for me. Unfortunately the salesperson and I had a miscommunication and the wrong refrigerator was purchased / delivered. However, the Appliance Connection team did the right thing and got me the item I wanted, at the price I needed, all with delivery just a couple of days later. While the miscommunication was annoying, the Appliance Connection team was extremely quick and responsive on fixing the issue. Mistakes happen, and the way that they handled it afterwards will make me come back to them again. read more

Price was right. Significantly cheaper than Lowes/HomeDepot/BestBuy. Everything else was HORRIBLE. Said item was available to be delivered within 2 days. It took 35 days. Sent tens of emails and help tickets. Got responses on maybe 15% of them. This company literally takes your order, swipes your card, and then outsources everything else. The delivery folks (separate company) are in NJ so it's a nightmare dealing with them when they don't have voicemail but they call you at 4:45PM and then close at 5PM. And don't work on weekends. And like I said, don't accept voicemails or have email addresses. But they are who will be delivering (after first no-call-no-showing you on the first "install date") and eventually installing your item. Then when said item doesn't work, they have you call Apps Conn who has you call someone OTHER company to come out and troubleshoot. All around nightmare. (except for the price! which is why I gave them a 2-Star instead of a Negative 1-million star). read more

Awful ! I spent 5 days telling them there was a problem with my order and tired of those standard answer wait 24-48 hrs. to be updated. Day 6 they realized there was a mistake. And they didn't even try to fix it... they just want to push it for the following week. No Way! Cancel the order... but of course... you have to wait 5 business day to get your money back!!! SAVE YOUR TIME AND YOUR MONEY!!! read more

We were greeted almost immediately by a sales person. He was candid and to the point about the products I questioned. This enabled me to make a quick decision on what I wanted to purchased. I also did research which helped me to confer with the salesperson based upon his expertise. Their prices were competitive if not better than other places, and hey had a wider selection of products to chose from. The men who delivered my refrigerator were excellent in their work ethic and manners. They went the extra mile to ensure that everything worked. They demonstrated the product for my education and policed up the cardboard and foam waste. Note, I had a tight hallway, but they contacted their other delivery personnel who had more experience and were close by servicing another customer. The other team pitched in and successfully positioned the beast in its place. Thank goodness. read more

I ordered a Bosch dishwasher on 7/10 including installation and "white glove" haul away. They delivered the dishwasher on 7/29 and told me they can't install it! Now I have their dishwasher sitting in my dining room and have to find someone to install it. Don't buy from these idiots! read more

I would not recommend Appliance Connection unless you have extra hours to waste to get anything accomplished. Everyone respects the fact that things will take longer during the Pandemic. However, the company dropped off the product that they were to install over a week ago. Ten emails, phone calls later, and they MAY install it tomorrow. They are masking their incompetence with COVID. Again, if you have a lot, and I mean a lot of extra time on your hands, feel free to give this group a try. Otherwise, steer clear. read more