We have been going to Jerry's since the late 80s. Jerry sold the business a while back and the new…read moremanagement has not dropped the ball on service. I went in the other day for a repeat purchase but there was a problem with the mixing machine. I stopped by again today. The store was busy and the man looked to see if he could make my paint. He could not but told me where the closest other Benjamin Moore store was located with good directions and printed off the mix formula for me to hand them. I wasn't treated like a stupid lady and he was very helpful. You don't get that at Home Depot - in fact you get the opposite. HD employees don't make eye contact with you so you don't stop and ask them anything.

I've been coming here for many years, even before it was owned by the original "Jerry". I know…read morethat the paint that they carry is quite expensive, but I can't understand why their machine rentals are higher than everyone else also. Is there really a huge difference in the quality of the paint? The people who work here have always been helpful and they also sell top quality paint tools and supplies. They also sell wallpaper and walk coverings, which you will be hard pressed to find anywhere else. The other downside is the fact that they are closed on Sundays. They are conveniently located which is a good thing.

The staff here is really helpful and knowledgeable. They answered all my questions with courtesy…read moreand made excellent recommendations for my paint project.

Didn't know this store was here until I came in and spoke with the guys and told me it was new. I…read morehad multiple paint questions and they helped me so much with the paint selection and colors. Very friendly guys strongly recommend to check this place out. They also got Great prices!! And store looks very nice! Thanks Damian and Marcelo! (workers)

I have been coming to this store for about 2 years. But It will be a long time before I return. I…read morebought a gallon of paint from this very store a while back. I used about 1 and one half cups out of it. On Aug. 9, 2023, I asked for it be shaken, and the clerk refused to do so because she said it might leak. I paid about $65 for the can. So I drove across town and went to Home Depot and they shook my Benjamin Moore paint for about 5 minutes without any hesitation or question. He checked the seal and then put it in the machine. No leak, no issues. I guess you get better service with more experienced employees. Nor did I get any pushback from Home Depot about shaking another store's paint. Now that's service!!! I never thought I'd be endorsing Home Depot over Benjamin Moore for paint, but here I am. . . Very disappointed with this store.

This has to be the absolute worse experience I have ever had with a paint store / store has no…read moreinventory and poor management ." manager " Jimmy was unable to assist me and simple 1 level project... never going back

This is ABSOULUTELY THE BEST PAINT STORE. that I have ever encountered. The Customer Service is…read moreExceptional unlike the attitudes you have to deal with at stores that just carry and sell paint; you are lucky to get someone on the phone. At McCormick, they answer the phone; the paint quality is Exceptional and Superior. Jimmy and Diago are Amazing. I called needing paint urgently with 40 minutes to arrive, the call dropped they called me back. Thank you McCormick for providing this excellent level of service. You have a customer for Life.

Everyone I spoke with today was super friendly and helpful. Ed provides excellent guidance with my…read moreexterior paint questions. They also delivered! Highly recommend MCormick!!

~ This place is just the best of the best--a wide variety of selections. Great customer service…read more Juan is the man. If you're looking for anything, choose this place. Enjoy. ~ #TeamDiesel4Evaaa

If you're looking for excellent customer service you've found it. Both Juan and Danny are extremely…read moreknowledgeable and willing to assist on any project. It's a great find here in the Fort Washington area!

don't use this store. I went in to buy paint. one clerk was behind counter. he saw me and didn't…read moreacknowledge me. he was mixing paint. he answered business landline twice while I was standing there. I should have called him to get his attention. I finally asked him if he could help me. he very rudely said "I'm busy". I replied that he was not good at customer service. he looked surprised! I left.

Abel did a very good service and the store have a great color display with a thousands colors to…read morechoose from.

The manager Efren went above and beyond to help me match my plant color. Although I was buying a…read moresmall quantity he made sure I received what I needed. Thank you

- I just wanted to express how amazing Ghandi was last week. I went into the store not knowing…read moreanything and he was extremely helpful. He helped me narrow down my color choices. He was very informative through the entire transaction. I will definitely be returning for all my future purchases to this location. - the following day I went back to get more paint and Josue was also helpful!

Customer service is great! Every time I go in or call they are pleasant and always do whatever it…read moretakes to to help me. Even when they are super busy they are all so nice. I love the paint too! I would show a picture of my my house exterior paint job but the painters are still working on it.

I recommend going to Lowe's or Home Depot. Sherwin-Williams will not except a return for a faulty…read moreproduct purchased at a different Sherwin-Williams. I understand that it's a franchise business, but if you choose to inconvenience me rather than solve a billing connectivity issue within your company, I just have to go somewhere else.

I came in late Saturday afternoon with my mom to get some orchid feeder for the orchids she takes…read morecare of. We were going in circles in the garden area until we ran into an employee named Howard. He was so attentive and super helpful, and not only that--he was incredibly sweet to my mom. He definitely deserves an Employee of the Month award. Thank you, Howard!

If you value your time and your sanity, do not go here. I came in to resolve a simple issue with a…read moreDoorDash return, and instead of helping, the management acted as a complete instigator. They trapped me in a "blame loop" with DoorDash and refused to provide a receipt or even basic answers. They insisted I take it up with DoorDash, even after I sincerely explained that DoorDash had already denied the refund without a reason and I needed the store's help to figure out the issue. ​When I naturally got frustrated by their incompetence, the main manager didn't try to solve the problem; instead, she tried to escalate it. She started tone-policing me, telling me to "lower my voice" just to make it look like I was the aggressor, when they were the ones mistreating me. They even called people from the back to "gang up" on me, creating an incredibly awkward and hostile atmosphere. ​Between the gaslighting, the untrained cashiers, and the broken pickup boxes, this store is a total mess. Management is the biggest problem here; they would rather pick a fight with a customer than do their jobs. Save yourself the headache and go to a different location. ​However, I would like to thank, from the bottom of my heart, the employees who go the extra mile to deliver exceptional customer service. Just as there are good people in every company, there are also bad apples. It is unfortunate.

I purchased a bedroom set (dresser, mirror, bed, nightstand) , 3 mattresses, a decorative comforter…read moreset, and a trundle bed for my son's room and had a positive shopping experience . I didn't feel pressured at any point . Sergio was very helpful. The value , overall, is worth it. They put together all the furniture and set it up where I wanted it. Kudos for the delivery team making it up three flights of stairs with everything. I'd return again if a furniture need popped up down the line.

From the owner: Welcome to Bob's Furniture Store in Springfield, VA! Conveniently located near I-95 and I-395, and…read morein the Loisdale Center. We offer an extensive selection of premium furniture that fits any style and budget. Our team is dedicated to fostering lasting relationships with our customers and ensuring your complete satisfaction. With our competitive pricing and flexible payment plans, it's easy to see why we're a leading choice among furniture stores in the Fairfax County and nearby areas like Chester, Swarthmore, and Wayne. Whether you're furnishing a new home or revitalizing your current space, we're here to help you create the perfect ambiance for every room.