We were there on a busy Saturday (3/21) and they had everything we needed for painting our basement…read morefloor. The 2 Gentlemen working there were very helpful, polite and able to handle everyone's needs, which was impressive with how busy they were. The two of them juggled everything like pros. The Gentleman that helped us - Glory - spent a little extra time with us as our color paint was not mixing close enough to the swatch we picked out which happens occassionally. He had the skill to know how to mix the color further to achieve the color we desired. He fixed the problem and his coworker was able to manage the rest of the store while he was working on this for us. He thanked me for being patient, but I was impressed with his focus and success on getting the job done. We had a great experience and we plan on getting all of our painting supplies from this store.

not sure if these children have any idea what customer service is…read more. any time i have walked in the store no one has greeted me or offered to assist in any way. the paints are quality so i decided to give them another chance, mistake.. i called the store at 6 and the associate rudely answers the phone "sherwin-williams were closed" and hangs up. if the store was closed then why were 5 employees having a pow wow with the lights on. a tiger woman knocked on the door while i was waiting in my car and they shoo'd her away and turned off the lights while she was still knocking. i understand being closed, but the rudeness is completely unnecessary and unacceptable.

I love Hobby Lobby...especially when the yarn goes on sale. I'm always warmly welcomed, returns…read moreand exchanges are pretty uneventful. Sometimes I under estimate the amount of skeins for a project. If they don't have it in-store, I'll order it online. I try to come to the store undercover...I.e. alone. Because if the hubster comes with me, HE IS capable of spending just as much if not more than me!. Things like OUTSIDE Christmas decorations ...don't get me started!

What retail store only does a return at one register? You should tell your cashier not to take…read moreregular customers ringing out with 100 items then when other customers are trying to do a return or exchange. I tried to go to another register and was turned away. Ridiculous

~ This place is just the best of the best--a wide variety of selections. Great customer service…read more Juan is the man. If you're looking for anything, choose this place. Enjoy. ~ #TeamDiesel4Evaaa

If you're looking for excellent customer service you've found it. Both Juan and Danny are extremely…read moreknowledgeable and willing to assist on any project. It's a great find here in the Fort Washington area!

The staff here is really helpful and knowledgeable. They answered all my questions with courtesy…read moreand made excellent recommendations for my paint project.

Didn't know this store was here until I came in and spoke with the guys and told me it was new. I…read morehad multiple paint questions and they helped me so much with the paint selection and colors. Very friendly guys strongly recommend to check this place out. They also got Great prices!! And store looks very nice! Thanks Damian and Marcelo! (workers)

We have been going to Jerry's since the late 80s. Jerry sold the business a while back and the new…read moremanagement has not dropped the ball on service. I went in the other day for a repeat purchase but there was a problem with the mixing machine. I stopped by again today. The store was busy and the man looked to see if he could make my paint. He could not but told me where the closest other Benjamin Moore store was located with good directions and printed off the mix formula for me to hand them. I wasn't treated like a stupid lady and he was very helpful. You don't get that at Home Depot - in fact you get the opposite. HD employees don't make eye contact with you so you don't stop and ask them anything.

I've been coming here for many years, even before it was owned by the original "Jerry". I know…read morethat the paint that they carry is quite expensive, but I can't understand why their machine rentals are higher than everyone else also. Is there really a huge difference in the quality of the paint? The people who work here have always been helpful and they also sell top quality paint tools and supplies. They also sell wallpaper and walk coverings, which you will be hard pressed to find anywhere else. The other downside is the fact that they are closed on Sundays. They are conveniently located which is a good thing.

They are always so helpful and they really know their stuff. Shops like this one are so crucial to…read moremy business because they just provide a better product and infinitely better service than Home Depot or Lowes. I'm always grateful when I can/need to stop by

I like gold and have previously used Ralph Lauren's Ballroom Gold which I used to purchase at Home…read moreDepot. I couldn't find it and went to this place in the recommendation of my contractor. This is a great find for gold paint!!! They had several makers of it. Service was excellent also. They also have paint supplies there. I recommend this place.

Always 10/10…read more Always a fun stop! IKEA has stylish, budget-friendly furniture and clever storage solutions. We did our play room upgrade using the Kallax storage system, it's one of the best things. We also love touring the showroom, it gives me so many ideas for house projects.

I like the store and most of the products (Though shame on you IKEA for removing the Ektorp line…read morefrom North America and replacing it with the inferior Uppland line, yet continue carrying it overseas.) however their delivery vendors need better vetting. I have had extremely bad experiences twice - once in 2016 and now in December 2025. In 2016, I was given a delivery window and they did not show. I allowed a two hour grace period because I lived in Fredericksburg and IYKYK. But at hour four, I started looking for ways to contact the vendor. Back then, you could call customer service and get them to call the vendor and have them call you. The vendor called and said delivery was attempted but they could not locate the residence and I did not answer when they called. Not true. If you ever have waited for something like a scheduled delivery or service call, YOU SIT BY YOUR PHONE, RIGHT??? No missed calls. I asked to speak to the driver who then said they would have left it out front, but it did not look like a good area. In front of what? If the could not find it, how would they know what the area looked like. I sent photos of my street to show the management my side of the argument- they should have been able to locate it. Especially since I described the location in detail in delivery instructions along with my phone number if they had questions. My delivery fee was not returned and I declined redelivery. I went to IKEA in three trips and 50 year old, 5ft , girly me with no coordination and even less upper body strength dragged in two dressers, a cabinet, two bookcases, and a desk. Fast forward (or not) to today. My delivery window was 8-12. At 1:30 I tracked the delivery through the app, but all it gave me was the time window. It did give me the option to text the driver. I chose the custom text option (you can choose to have the driver call you or send them a custom text) and texted them to please let me know when they'd be arriving. At 1:45, chose the call me option. At 2:00, I texted, "CONTACT ME BY 2:15 TO TELL ME WHEN YOU WILL BE HERE OR THE TIP THAT HAS ALREADY BEEN CUT IN HALF WILL BE ZERO!" At 2:30, I get a text saying, "Sorry for the delay. On my way." I asked "When?" Thirty minutes later he texts back between 4-5 - when I can't be home. So he will have to leave it outside the garage and I'll get to drag it in then unbox and move pieces in bit by bit. I understand that things run behind (thus the two hour buffer). But if you can't deliver until 4 or 5pm (It's the DC Metro area...Vaya con Dios) then DON'T SAY BETWEEN 8am-12pm. If you can, order online and go pick it up at the order pick up queue. Much less of a headache.