Called ahead and was told to come in with a water sample for an exchange. After making the trip,…read morethe store manager Ken said there was nothing they could do. The issue isn't just the outcome, it's the inconsistent information and lack of helpful service. Disappointing experience, and unfortunately this location has lost a customer. I won't be returning

I go to petco for ver specific things, and only their deals, but I have been going to this location…read moresince my late dog and on going with my new pups and this review is a shout out and appreciation to Rose, one of their long term employees has been beyond kind and helpful going on 5+ years. We always look out for her, and she is a primary reason I keep coming back.

What a neat shopn! I took my children to Tropical Exotics soon after the Grand Opening. We enjoyed…read moreseeing and learning about all the different creatures & fish. The employees were friendly and informative & the shop was very well maintained!

I try to visit this place whenever I'm in the area. Really good selection of products. Staff were…read moregreat and knowledgeable.

I can't recommend this place enough. I love walking in and being greeted by the employees. I enjoy…read morethe banter everyone has (and with me) it's friendly. I have gotten all my fish and plants from here, and again I can't recommend this place enough. It's clean, it's populated, it's what an aquatic store should be (in my opinion).

The store is beautiful and the fish all looked very healthy. That said I bought 4 platys and…read moreacclimated them, put them in with my other platys, and they acted great, until they suddenly went belly up one by one. eventually all 4 died in a span of less than 2 weeks. I called the store and was told it was probably because they add some salt to their freshwater tanks so the salinity was very different, IT WOULD HAVE BEEN NICE IF YOU TOLD ME THAT WHEN I CAME IN!!! I even asked if there was anything I should know before I left. They are offering to replace them at cost but I live over an hour away and since I do not salt my tank wouldn't it be the same problem all over again?? I feel terrible giving such a low star rating but I am just not satisfied, I will be 100x more likely to go over to the Winchester Aquarium & Pet Center for other fish.

I've been looking for a dog that my dog is not sensitive to. None of the stores I looked at had…read moreanything. I went online to find a pet store, an of course found PetSmart and Petco - but then I looked further and found Pet Nutrition Center, which sounded like a much better option. I got in the car and drove there, taking my paperwork with me showing the ingredients he's sensitive to as well as the ones that are okay. I was very impressed with the knowledge the employee had about all the different brands of food there, and found one in just a few minutes that was very appropriate. He then found a good bag of treats, too. I'm so glad I went there instead of running around everywhere, reading all the ingredients on each bag of dog food! I will most definitely go back.

The owner knows his business well!! We had all of our questions answered and probably received…read moremore information than we could process at one time. The store is clean, well stocked, and well informed. I highly recommend this business! Shop local!

08/16/25 Grooming dept.: we called to inquire if appt is needed to have our dog nails trimmed. Per…read morestaff, walk-in only. We walked in and signed in manually at the counter. After 2 hrs. of waiting, we decided to leave. Since i wrote down my number, i was expecting a call to atleast ask if we are still around. No call came. Staff lacks in customer service for "new customers". It was a Saturday and i know they might be busy, but kindly tell the customers that they cannot do walk-ins due to prioritizing customers who has made the whole enchilada grooming and only when they are done with them will be the only time they can assist on walk-in nail cutting. Bad first time experience since we are a regular customer of the store. We decided to "give it a try" and maybe if they did good, we will take our other 4 dogs to them. We were sitting by the door bench and all of the staff at one point, passed us and none acknowledged our presence or at least ask, what we are there for. Lady at the counter doesn't even want to make eye contact with me when i was standing by the window.

Went in to get my dogs nails trimmed since it's always a pain for me to do or pay at the vet. They…read morehave pretty good prices and even coupons during the week. My dogs behaved super well and i was so surprised! Will be coming back for sure! Erin i think who helped us was super nice and helpful.

Such a neat store. I'm used to walking in stores where it smells like feed. This store does not…read more With a bird sanctuary down the road, attracting birds with some feed will allow you to view them a bit more closely!

Very helpful with bird feeders and how to put together for my yard! Had the shell free sunflower…read moreseed in large bags and small. Good selection of bird feeder types too!

My dog is picky with his food, but I still wanted to find a much more healthier option for him, he…read moreended up loving everything I got him from here (food and treats) not the mention the owners are very sweet and they have a very cool rewards system in place. I was very lucky to give this place a chance. I wont change my mind about how great this place has been for my dog.

This is a place that serves the local area. It is a house on an older part of the town. If you…read moreblink, you'll pass it. The lot is tight, forklifts and pallets sitting around the edges of the entry and lot. There's a mailroom/depot in the back. The deck entry had cleaned floor mats drying scattered in front of the entryway. This place is a dump, but they have great services. It's like being on an island that's in an older part of town. The mail person runs through to the pet store to be the cashier. Reminds me of those places in the middle of nowhere that is a one-stop shop. Pet store on the front side of the building. Specializing in high-end foods. Royal Canin, Blue Buffalo, Call of the Wild, pitbull food, etc. These people don't care. They don't take pride in their shop. They don't know their products They are pleasant, and there is a rewards program.

Manny is very knowledgeable and care about his clients. They transported our kois to our new house…read morein February with no issues. Thanks so much Mocean Performance!

They did a fantastic job when my tank crashed of helping clean the tank and find an immediate…read moresolution of how to go forward with a new tank.

They have a lot of construction in the parking lot so the parking lot is very crowded. Near the…read morenorth side entrance there are several rows that end in a dead end/construction. The "scan and go" option here is not very useful. They don't have separate lines for the "scan and go" and you have to go to self-checkout area. You don't have to get in line, but you have to find the Walmart employee in charge of the self-checkout area so they can direct you to a self-checkout register to use.

We have been getting home deliveries for several years, which is a good deal when you can't get out…read morevery much! I'm careful about ordering nonfood products that are high rated so that's been pretty good. And I thought the grocery deliveries were fairly good, but had never experienced how much better some of the things are from a grocery store in Lorton, so you might know what I'm talking about and I will try to do a four or five star review for them, but will wait a few more weeks because I've only been getting deliveries from that store for about a month.