1. Junction Pet Supplies

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Woodbridge, VA

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Junction Pet Supplies

4.5 (4 reviews)
Open • 7:00 am - 7:00 pm
Updated a few days ago

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PetSmart

PetSmart

(104 reviews)

We bought our first two parakeets at this PetSmart and a couple more later. Well, we added a few…read moremore from PetCo and almost a year later, we have about 20 or so budgies chirping all the time. Yeah, we will never have to buy additional parakeets from them, but they do have a great selection of seeds, toys, and nesting boxes available. I'd rate them higher if they had more people helping in the store. The lines are pretty long when you check out, probably because there's only one cashier open. Also, have had experiences where I asked for help (after getting selecting a bird) only to wait on someone to assist for approximately 15 minutes. I can't get too upset though, supply and demand... I'm sure if they hired more help, they would have lulls during the day where not all employees are gainfully employed. I'll visit them again, gotta keep my birds fed.

08/16/25 Grooming dept.: we called to inquire if appt is needed to have our dog nails trimmed. Per…read morestaff, walk-in only. We walked in and signed in manually at the counter. After 2 hrs. of waiting, we decided to leave. Since i wrote down my number, i was expecting a call to atleast ask if we are still around. No call came. Staff lacks in customer service for "new customers". It was a Saturday and i know they might be busy, but kindly tell the customers that they cannot do walk-ins due to prioritizing customers who has made the whole enchilada grooming and only when they are done with them will be the only time they can assist on walk-in nail cutting. Bad first time experience since we are a regular customer of the store. We decided to "give it a try" and maybe if they did good, we will take our other 4 dogs to them. We were sitting by the door bench and all of the staff at one point, passed us and none acknowledged our presence or at least ask, what we are there for. Lady at the counter doesn't even want to make eye contact with me when i was standing by the window.

Junction Pet Supplies - petstore - Updated October 2026

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