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    PetSmart

    2.5 (103 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Microchipping

    Pet physical or wellness exam

    PetSmart Photos

    From this Business

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    Reviews With Photos

    0 out of 5- it forces you to add a star. I'll start with- my husband & I, & 2 dogs just moved here. Having my dog injured by an incompetent, rude human wasn't how I wanted to end my day. I made appointments for both dogs. I called ahead to ask if it was OK to be 15mins late. I asked if I needed to reschedule, as our movers were running late. I was told it was fine, & to still bring them both. I apologized profusely when I arrived, & asked again if I needed to reschedule if there wasn't time. I was told again that it wasn't a problem. I was then asked for rabies vaccination proof. 1 dog is a rescue from Texas & had her normal vet ppwk, the other is a rescue dog from overseas. They accepted the Texas vet ppwk, but she refused my ppwk for my overseas dog that has been cleared by the Center for Disease Control. The official document I showed is titled "CDC Rabies Vaccination Record." However, because they labeled the vaccine "Defensor 3" with lot # (a CDC recommended rabies vaccine, source: https://www.cdc.gov/mmwr/preview/mmwrhtml/00040802.htm), instead of calling it plain ole "rabies" (because that's real specific)- she was refused. I'm not sure how a groomer is a higher authority on vaccinations in comparison to the CDC. & let me be clear- the groomer was not kind about it, & the snark was real. I reluctantly went ahead & left my 1 dog for grooming, only to get a call an hour later to "make sure I was on my way to pick her up." I walked into the grooming area & the groomer was crying (theatrically unnecessary). She had 1/2 shaved my dog & had cut into one of her nipples with the clippers. They said "she's bleeding, so let us know if you want to take her to the vet & we can cover it." The manager was awful as well. It would have been fine, but NO ONE apologized... not even the incompetent groomer. The manager said no one else was available to finish the job. So I was left with a 1/2 shaven dog, bleeding from her nipple. DO NOT recommend Kasey the groomer or management - negative 10/10.

    Averil C.

    I took my 5 year old, female, golden retriever in for a bath to the Petsmart in Woodbridge, VA. The second I walked in the door, I could tell this was going to be a terrible experience. Right off the bat, the manager had a huge attitude. Without even looking at my dog she told me they probably wouldn't have time to bathe her as she would probably have mats and she would need to be assigned to a groomer. She said that If she had any mats at all, I would have to pay $20 extra to have them brushed out All this without even looking at her. I said that was fine, if she did have mats I would pay the extra $20. I also told them that she was very, very afraid of the dryers and she would need to be air dried. She gets groomed at the Petsmart in Alexandria once a month and this has never, ever been a problem. After 4 hours had passed with no phone call, I called to see if she was done. The manager starts going off on me about how extremely aggressive my dog is when being dried with the hand blow drier. I had explained to them when I dropped her off that they should NOT use the hand dryers as she is TERRIFIED of them. They did it anyway and then got mad when she got upset. Also, they butchered the backs of her legs, shaving away random bits of hair down to the skin. It seriously looks like she was attacked by a kindergartener with pinking shears. I have never seen anything like it. I paid the bill that was sent electronically to me for $51. Two hours later the manager calls me to tell me off for not paying the extra $20 for the de-matting (which is a joke as there was zero attempt to brush the mats out, they just took three seconds to shave her legs down to the skin in random places). I explained to her that I paid the bill that was sent to me. She then told me she was making a note in my file not to serve us again until I paid the $20. No problem, I won't be going back there EVER!!!!!

    Random scalped area after a grooming appointment that was only for a nail trim, wash and teeth cleaning.

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    9 months ago

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    2 years ago

    yesterday I got a beta fish and today when I checked on it it it was dead. I also did see that it had fin rot.

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    5 years ago

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    3 years ago

    Jan is the "manager" acted like she owned the place, horrible customer service. Don't recommend.

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    4 years ago

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    4 years ago

    Took the puppy obedience class. Jeannie is a fabulous trainer with great technique. Highly recommend!

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    Page 1 of 3

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    He isn't exactly the easiest to have his nails trimmed but Heather always seems to find a way to calm him down and get the job done!

    Mentioned in 3 reviews

    Read more highlights

    Dogtopia of Woodbridge

    Dogtopia of Woodbridge

    (80 reviews)

    Our dog's nails were getting a little long and when we took him to "Unleashed" it turned out they…read moredon't trim dog nails. A quick Yelp search alerted us to this great dog grooming location. Our dog's nails were quickly trimmed and he was taken good care of. They trimmed his nails and expressed his anal glands for twenty dollars and we were on our way in no time! For owners, if you choose to wait, they have a small waiting area with restrooms, a water fountain, and WiFi. The storefront is in a warehouse area, there is plenty of free parking. Would definitely return again!

    I took my dog to Dogtopia in 2025 a few days a week for socialization. He was 5 at the time and…read moredoesn't interact with other dogs for a long period, but he likes to be around them. He also has a bit of separation anxiety that soon dispels if he is brought into the group. However, the workers never coaxed him into the room with the other dogs away from the door. I could almost never see him on the camera because he was always at the door. When I asked about it, I was told that he was at the door, but they never offered to engage with him to feel comfortable moving into the room where the other dogs were playing. In addition, he started using the bathroom inside my apartment despite being completely potty trained. And he smelled like dog urine. I had to bathe him after every 2nd visit although I could have done it after every visit. The last day he attended, he seemed completely shell-shocked. I don't know what happened, but he behaved in a dazed manner that I have never seen from him. It scared me so I never took him back. My dog is so gentle and sweet that he could have really enjoyed the socialization if the workers had made an attempt to engage with him.

    Park, Bark n' Scrub - Mobile Pet Grooming - Maria is a genius!

    Park, Bark n' Scrub - Mobile Pet Grooming

    (47 reviews)

    Downtown

    We started using Park, Bark n' Scrub many months ago due to the unreliability of our previous…read moremobile groomer. We are thrilled with the change! Danielle is friendly and reliable and most of all - she does a great job. We always go with a short cut on our Maltese for ease of maintenance and Danielle's cuts are very consistent. Our dog always looks the same, which is a big positive in my book. Other groomers have delivered inconsistent looks when we simply wanted the same haircut. The convenience of the mobile service is hard to beat too. It's a little more expensive than service at a brick and mortar building, but it's worth it in my opinion. You won't regret going with this business for your furry friend's grooming needs. Highly recommended. ***In the post-grooming photo of my pup, he'd had a recent vet procedure that resulted in a stitch in his forehead and a partially shaved right leg. Danielle was careful and attentive***

    Okay, obviously having the grooming van come to your door is incredibly convenient. What you might…read morenot realize, it minimizes a huge amount of stress! Most groomers do multiple dogs at once--and your dog sits in a cage in the meantime. Not great. Maria is working with just one dog --yours--from start to finish--so it's way less stress for your baby. I should also mention that Maria is the best, kindest, most competent dog groomer in the DMV. Full stop. If you have a small dog, don't even *think* about going anywhere else! Not only will your furbaby be gorgeously groomed, you will have the peace of mind of knowing he is being cared for by 1) someone who genuinely loves dogs, and 2) is also incredibly talented and experienced. I don't trust my little guy with anyone but Maria.

    Controlled K9 - My girl Sheba....

    Controlled K9

    (44 reviews)

    This was just the experience I want for my dog…read more James is awesome. He's so attentive to what you need or want from your dog. My dog, Koa is a year old Belgian Malinois but unfortunately was not trained. She was rehomed to me. I desperately needed obedience training. James shared pictures and videos with me of the whole journey since I lived 3 1/2 hours away. I had no reservations about leaving her with him. I doubt she wanted to leave him to come home! This will probably not be the only training she will get from James. He's very open to this being a great experience for you and your dog. I highly recommend him for any training you need for your dog.

    My husband and I can't say enough good things about Controlled K9! We recently adopted a two year…read moreold German Shepherd who was well behaved in the house but a true terror to walk on leash (pulling and severe reactivity towards other dogs). Controlled K9 came to our home to evaluate her and recommended a four week board and train to work on basic obedience, leash manners, and off leash recall. We loved that she was taken in as a member of the family during her "boarding school," and they provided regular photos and updates on her progress throughout. She returned to us her same happy, sweet self in the house, but basically a new dog on leash! The Controlled K9 team trained us on how to continue her training, and remained super responsive to our follow up questions. It's incredible to see the transformation and we're so grateful to the Controlled K9 team for changing our lives - and Zoey's - for the better!

    PetSmart - petstore - Updated May 2026

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