She was very helpful and kind! She answered all of our (many) questions and gave tons of…read morerecommendations. She was organized and had everything ready when we got there, including information of the snakes parents, tips/reminders for care, and a bag to take the snake home in. Highly recommended For anyone looking for a ball python!

From the owner: We specialize in designer ball python morphs. We are currently producing Pastel, Pinstripe, and…read moreFire combos, but BELs, Clowns, Pieds, G-Stripes, and other little beauties are on the way. All of our ball pythons are captive bred.

Had a real good experience here. Very friendly help here, and they had just what I needed for my…read moredog.

Well maintained pet & pet supply shop, uniquely converted from a single-family home…read more Thank you Emily at Fin & Feather for your help today: first w great customer service over the phone when I called about cat med, and then in person getting the product for me as well as helping me select a new aquatic plant for my garden pond. I'm glad I discovered this store today. In addition to friendly customer service, I noticed the fish and other animals for sale are in clean cages - visibly healthy and well cared for. Merchandise is stocked and brightly arranged. Signage is clear and legible. And this quaint pet shop comes complete with seasonal aquatic plants.

Best place to find a great variety of tropical fish and supplies…read more There is no question they cannot answer Even their fish tanks and parts are great values

Wow I really wanted to like this place because of the selection of fish, coral and algae they have…read morehere. This was my second experience here & I went to check out and asked if I could split my transaction in 2 since I was a few dollars away from my reward (I had spent $243? the first time I came here and I think you need to spend $250). ((I don't care how u look and I love piercings but for the sake of this employee getting held accountable I'm describing her)) The shorter lady with piercings all over her face looked at me, rolled her eyes and said "I don't know! Why don't you ask the people in line behind you if THATS OKAY" while throwing her hand up. ... there was one couple in line behind me... I was so stunned and caught off guard that I just said it's fine don't worry about it. But I really thought I was in a fever dream. She ended up splitting the transactions without saying anything but she oddly threw the receipts in the paper bag forcefully and was huffing the whole time. I'm thinking What the actual bleep is going on?????!!?? It's New Year's Day and I was going into this thanking the employees for being open just trying to shop for fish with my dad. Well I'm really glad I did use the $5 coupon because I'll never be going back there. Just don't go here. I've never experienced such awful customer service before.

I still love this place, and despite being significantly further from home than other pet stores, I…read morestill find myself making time for it. The fish selections continue to be amazing, and I have awesome interactions with the staff. Most recently, one had a Majora's Mask tattoo so we just HAD to have a full conversation about fish with a side of Zelda. Video game jokes aside, whenever I have a question about the fish, or even if it's not a question and it's just one I know I want, the staff are always upbeat, enthusiastic, and you can tell that this aquarium life is their thing. They give advice and basically hype your selections haha. For anyone in the state of Maryland who is into aquariums, I recommend stopping by this store. It's well worth the visit. You can either park on the back where the store is, or on the front side which has a lot more stores and the parking lot is bigger, but it stays busy and fills up quickly. Pick your challenge!

Many fish are in tanks that are visibly dirty and/or have little to no places to hide or other…read moreforms of enrichment, the beta fish are kept in tiny empty glass vases. Unfortunate to see.

Well if the smell doesn't make you turn right around then the well being of the animals will make…read moreyou. If there was a place I would call animal control on, this would be it. No heaters in tanks, poor living quality on animals, truly isn't proud of owning a business in America. My wife wanted to buy all the fish just to save them all from death. There is a cemetery next to it for a reason and now I know why. If I could put zero stars I would. Save your gas as that shit is too expensive to waste on smelling what we just did. Trust me, I'm still tasting it.

Only local place that sells live food for reptiles. Pretty basic otherwise, sells all sorts of fish…read moreand pet sundries.

5 stars isn't enough. My daughter has a hedgehog who needed a nail trim, but he was too wiggly and…read moreanxious for her to tackle it on her own. I was too scared I'd mess it up and hurt him, so I called Jacob. 30 minutes later - Jacob to the rescue! It was the most positive experience. Hedgehogs typically only warm up to the person who handles them regularly. Jacob won him over immediately with his kindness and patience. Cannot thank Jacob enough for such a positive experience. It may seem like a small thing, but it really meant the world to our family.

I can't recommend this place enough. I love walking in and being greeted by the employees. I enjoy…read morethe banter everyone has (and with me) it's friendly. I have gotten all my fish and plants from here, and again I can't recommend this place enough. It's clean, it's populated, it's what an aquatic store should be (in my opinion).

The store is beautiful and the fish all looked very healthy. That said I bought 4 platys and…read moreacclimated them, put them in with my other platys, and they acted great, until they suddenly went belly up one by one. eventually all 4 died in a span of less than 2 weeks. I called the store and was told it was probably because they add some salt to their freshwater tanks so the salinity was very different, IT WOULD HAVE BEEN NICE IF YOU TOLD ME THAT WHEN I CAME IN!!! I even asked if there was anything I should know before I left. They are offering to replace them at cost but I live over an hour away and since I do not salt my tank wouldn't it be the same problem all over again?? I feel terrible giving such a low star rating but I am just not satisfied, I will be 100x more likely to go over to the Winchester Aquarium & Pet Center for other fish.