It's a store with small town feel in the middle of a big city. The staff welcomes you right as you…read morestep in the door. With just a brief flash of my lightbulb, a staff member at the counter pointed me to the wall of lightbulbs to replace it in the next room. Even as I was trying to figure out what to get, I could hear her helping the next customer with his own home item question. Looking around the store, there is probably something you will need in there not now, but maybe in the future. When the time comes, a friendly staff member will likely be there to help you navigate the shelves and find it. We have come here on other occasions for paint and screws. True Value is conveniently located in a street with many well loved businesses in Dupont Circle. Maybe get dinner with a side of hardware store? There is a bus stop a couple blocks down and it's a 10 minute walk from the circle.

The staff are friendly. I don't have to travel far to get supplies. You can get keys made too…read more Metro is nearby.

We had our house painted recently, but we wanted to change the colors for two of the rooms. We…read morefigured that we would just do it ourselves as a family fun project. So I came here first thing this morning and surprisingly, I was the only customer in the store. That being said, I was helped immediately. They have so many different types of paints here, I really wasn't sure about which type to get. We needed something good that would be able to be cleaned easily, so the nice employee suggested the Duration paint with a matte type of finish. He said it was the second best paint that they offer behind Emerald. I purchased two gallons with two completely different colors, which would be more than enough paint for the two rooms. Now will come the fun part as we try to get paint on the walls, and not over everything else!

I still am not thrilled with my earlier experience where DC Sherwin Williams were out of paint…read moresamples, but this location helped me dispose of paint easily which I really appreciated. DC has some PaintCare program where local paint supply companies will accept your paint to dispose of instead of you having to go to Fort Totten trash site on Thursdays or Saturdays - and all Sherwin Williams locations seem to participate. Someone at another location said they're only supposed to accept 5 gallons of paint - although I didn't see that anywhere on the PaintCare site - but this location rolled out a cart to my car and helped me dispose of about 10 old cans of paint!

The worst experience, the exact hours, the manager does not exist, it must have been a long Friday…read morenight, it is 8:15 am Saturday and the store is not open yet.

Michael at this Georgetown store is THE BEST!! He's patient, knows his stuff, and will give it to…read moreyou straight. This location gets busy, but Michael can juggle everyone at the same time and meet all of their needs. Seriously, such a skill.

Service is as bad as it gets. From casual profiling on behalf of the management "Lana is…read morehalf-Russian, you know, but she does alright despite her limited English." to installers that call after 8pm on Sundays and threaten to leave if you're five minutes outside the time window they expected you to arrive in, this company earns every formal consumer complaint filed against them. Definitely do not pay in full upfront.

We buy all of our paint from Monarch. They always give great advice so I asked if they could…read morerecommend a painter for my kitchen cabinets. They recommended Ron Myeing who recently painted his cabinets using Fine Paints of Europe (FPE). Ron just finished my project using FPE and it is amazing! His workers were professional and cleaned up after finishing. BTW he painted the new store front for Monarch so you can see for yourself the quality of the work and an example of FPE paint.

Friendly staff, informative and helpful. Store has the essentials and staff can make…read morerecommendations for alternatives or options when they don't have what you need. I've found almost everything I need every time I've come here. Always a good experience.

Being in the city without a car, sometimes you need a copy of a key, wood cut for a DIY project, or…read moreice melt for an upcoming snowstorm. Jenks is open 7 days a week, thoughtfully stocked and the employees are friendly. Being so accessible comes with a slight upgrade in price, but the convenience of having a clean and reliable store is clutch. When I'm in a pinch, Jenks is my go-to neighborhood home improvement store.

I love stopping here before I head to the big box hardware store to support a local business. They…read morehave a phenomenal selection of plants to be located in the city. I recently purchased two large bags of organic potting soil for $15 each and I thought that was a good deal. The staff is attentive and helpful. One young man helps customers transport large items to their vehicles. They also let you borrow trolleys to get things to your car. I usually get my rock salt here in the winter and garden supplies here in the summer. All departments are helpful. I was in the plumbing department recently and was looking for something very small that I located immediately and the person working downstairs greeted me and asked if I needed assistance. I will continue to shop here first!

Every time we visit our grown children in DC, Frager's is always on our to-do list. We bought more…read moreflowers from their garden center just the other day to take to Mississippi. Plenty to choose from and the folks are way friendly and helpful.

Seriously bad service, there were only two people in the store and the cashier just disappeared. I…read morehad to wait over 30 minutes just to cash out.. I would suggest going to another store, I'm pretty sure the Walmart close but has paint supplies and probably cheaper.

Warning. If you want only a quart or two of custom-mixed paint, this store will tell you it is…read moreonly available in gallon quantities. A brazen and stupid attempt at upselling. Almost all other stores - Home Deport, Duron,and even SW - will sell you quarts. In addition, avoid this store for its absent product knowledge and helpfulness.

I really want to give Ace Hardware a glowing review, especially because the staff has been…read moreconsistently friendly and welcoming every time I've visited. The store itself is always super clean, well-organized, and fully stocked with a great range of options for whatever you might need. Bonus points for parking too even though it's street parking only, I've never had trouble finding a spot! That said, I did run into an issue when I came in to have a key fob copied. Unfortunately, not only was the fob unable to be duplicated, but it was also accidentally deactivated during the process. Since it happened on a Friday evening, I wasn't able to reach my apartment management for a replacement, and ended up being without access for over two weeks. Despite that frustrating experience, I want to emphasize how great the team is overall. Everyone I've interacted with has been kind and helpful, and I truly enjoy shopping at this location. I just hope that, moving forward, there's a bit more caution with items like key fobs to prevent similar issues.

OVERALL: the friendliest team ever! All the staff here are kind, smart, and super knowledgeable…read moreabout the products The store is very clean and organized. The staff is super helpful and knowledgeable. When we went in there asking for something for a specific issue that met certain criteria, they were able to find a product that was perfect. They also have moving supplies and rent dollies. Lots of great plants and paint. Highly recommend over anything you may get from Amazon.

Great community hardware store that can meet most of your needs and that I will come back to again…read moreand again! Staff is friendly, welcoming, and helped me quickly find what I needed while giving great recommendations. Despite being a smaller store, they were well stocked and had a great selection of the essentials and then some. They do a number of community events and help promote things in the community as well. Unless I know for certain that I cannot find it at Annie's, this will be my first stop for any home and hardware needs.

I cannot say enough about Annie's Ace Hardware in NE, DC…read more Within ONE HOUR of making contact, the manager, Andre, accepted my return and arranged for the driver bringing the replacement to take the return items back. I don't normally shop at this Ace because I live very near the Ace in AdMo, but I'll be giving this location more business for sure. A++++ Ace Hardware & Andre!!

Manse has curated a beautiful store. I found some instant treasures like a handmade in England…read moreporcelain creamer and decadent Sabre pie server. Gorgeous handmade wooden bowls, luxurious and unique serving utensils and vessels, cookbooks, stunning glassware and gifts for the chef, pets, artist and gardener in your life. There's something for everyone here - it felt like a shop I'd find in Middleburg or London. So many fun and inspired items-whether you're looking for the perfect gift or finishing touch for a room, Manse has it! Check out their Georgetown location too, near Compass Coffee on Wisconsin Ave.

Great great store! I wish they had not moved out of Old Town. Best French items and beautiful home…read moredecor plus excellent service!