No complaints super efficient, no posturing. Fixed my problem pretty quick from what i remember.read more

Update to my previous review: I was contacted by the business and was told that the reason for…read moretheir lack of communication was due to being a victim of a cyberattack. As I had no other way to verify this, I took them at their word and accepted their explanation. For full transparency, however, it is worth noting that this communication came less than 24 hours after I had posted my initial review. The repair technician arrived at my home the same day, and spent approximately 90 minutes going back over the previous repair work and going much more in-depth in this second go-round. After completing the work, he explained what he did, what he found, and then ran a cycle through my dishwasher. The next day, I ran another cycle, and the leaking issue had been fixed. As I am someone who does believe in giving people and businesses second chances and opportunities, and because I have seen them perform excellent and professional work before (see my original review), I am likely to give them my business at least once more to see that this experience is an outlier and not their typical course of business.

Vlad and his colleague were professional and friendly. They wanted to make sure that they could get…read moreour Thermador fixed instead of having to buy a brand new one. Even though it took multiple visits, they eventually got it to work. We appreciate their dedication to get our fridge fixed. They always cleaned up after they left and constantly communicated when they would show up and if they were going to be late.

I requested a service on Sunday night and a technician ((Alex) arrived at 10am Monday. Delighted…read morewith their quick response! Older LG w/bottom freezer wouldn't get below 20 degrees (0 recommended). Ends up freon pressure was low; Alex performed a system recovery of the old refrigerant and replaced with new. He was finished in 1.5 hours and temps are returning to normal. Price was fair @ ~30% of replacement cost of a new fridge. Alex was personable and emphasized giving Smart Steps a call if the repair doesn't hold. Very pleased with my experience. Looking forward to frozen ice cream vs. "soft scooped."

This is my second time reaching out to Quality DC Appliance Repair - this time for a dishwasher…read morethat died on me. Mohamed offered a same-day inspection, quickly diagnosed the problem, and scheduled a follow-up once he had the parts. With parts in hand, he quickly remedied the issue, explaining the cause and the fix in full. He was very transparent about his pricing and was graciously flexible on the up-front vs. total cost split. A few days later, we actually encountered another issue with the washer (not his fault) and he came out quickly and remedied the new issue as well, and we're all up and running again! He's always prompt, incredibly friendly and professional, and I'll continue to rely on him for our appliance needs.

If there were a 6-Star option, I would give Quality DC Appliance that level of quality and…read moreprofessionalism. It's been hot & my central air just stopped working. Quality DC sent Ben over and he found the problem right away. In 1 day, he got me the part and fixed it. And this was no small job. I have an older central air unit with the AC on the roof and the fan in my crawl space. He got in the crawl space and figured it out. Almost more importantly he explained exactly what was wrong. I had water in the pan... why? The fan died. So my unit was freezing the dead fan & when it thawed, the water would fill the pan, set off the sensor and kill the power. Also, my unit is old. I bought the house 7 years ago and the AC was already there. I know the last owner. He didn't install it either. Ben got the right motor in 1 day. The price was perfect. I googled the motor price and he charged me the bottom dollar. I even had him over to flush the coil 2-days later. I trust this company and I'm going to tell all of my neighbors to exclusively use them. A++

Todd Spenser at M and M appliance sales provided the excellent kind of sales service you will only…read morefind at a local retailer. Todd not only answered the phone on a Friday after 4pm, he continued to work with me through Saturday! I had very unique requirements for 3 kitchen appliances due to space, access to electricity, water. Todd found me excellent appliances (I checked the prices and they were identical to the box stores.) SO IF YOU WANT FRIENDLY, FOLLOW-THROUGH SALES AT FAIR PRICES, CALL AND ASK FOR TODD.

I just purchased a Speed Queen dryer from the Bethesda store. I worked with Mr. Curt Mohammed -…read morewho helped me understand the difference between the various models... and arranged for asap delivery and installation. The delivery and install process was superb. Can't say enough about how pleased I am.

We first sought to order a new range on Costco.com, but it was almost four weeks until a delivery…read morewould be possible. We then went to a local competitor after looking at the distances to the stores from our home. The first local appliance store didn't have any stock of what we wanted & told us to try Bray & Scarff Bethesda. We went there and walked in to assess the range we were interested in after doing intial online research. The salesman at Bray & Scarff was very nice, informative & not pushy at all. Very nice. Bray & Scarff had the range we wanted in stock and offered to deliver two days later. SOLD!! Yes, it's was $400 more expensive than Costco, however we didn't want to be without a functional oven for another 4 weeks. Their delivery experience from tracking to the delivery team was excellent! The three men delivery team was professional, helpful and respectful. We would wholeheartdly recommend Bray & Scarff.

Total dispappointment. Bought a dishwasher, they said it would take "probably until Thursday", took…read moreover a month. Installation came in. Said, "oh, you first have to get a handyman to fix a panel". At the point of sales, I had asked if they do the full installation. Installer called supervisor who I felt was very rude to me. Talked over me, issue remains unresolved. They have kept my 1000$ for over a month now with nothing show for it.

Great to work with and Dan I very honest about his prices upfront. Give him a call and you won't be…read moredisappointed.

I reached out on Yelp after the installers contracted by Costco botched my dishwasher installation…read moretwo times. In just 20 minutes, Dan installed the dishwasher correctly. Dan was easy to communicate with and his estimate was exactly what he charged.

We need to repair the washer for the rental property. The owner responded very fast and provided…read morequick diagnosis based on the video and pictures shared. He immediately gave a reasonable quote and fixed the problem the same day. Very professional and reliable!

From the owner: Looking for appliance repair near me that’s fast, affordable, and reliable? You’ve come to the…read moreright place. We proudly serve homeowners across the DMV—including Washington DC, Maryland, Northern Virginia, Alexandria VA, and Arlington VA—with professional, top-rated appliance repair services. Whether it’s a broken washer, faulty fridge, or a dishwasher that won’t start, our team specializes in same day appliance repair, emergency appliance repair, and ongoing home appliance repair to keep your household running efficiently. We're known for being the best appliance repair service in DC and beyond. Our expert technicians are trained to work on all major brands, including GE, Whirlpool, Samsung, LG, Frigidaire, Maytag, KitchenAid, Bosch, Amana, and Electrolux. No matter the issue, we deliver affordable appliance repair that doesn’t cut corners.

The true test of a reliable provider is when something goes wrong. We had what turned out to be a…read moreminor problem with the repair and APPRO was very responsive in getting it straightened out. The key takeaway: you can count on these guys.

They provide quality service in a timely manner. Responded to my call and fixed the issue…read moreimmediately.

I had a fantastic experience with Sanchez Appliance Repair here in Wheaton! My dryer completely…read morestopped heating, and I needed it fixed ASAP. From the moment I called, they were professional and got me scheduled quickly. The technician arrived right on time, was extremely courteous, and quickly diagnosed the issue--a faulty thermal fuse. He had the necessary parts on the truck and repaired it efficiently. I was so impressed with the quality of the service; everything was explained clearly, and the final price was very fair. If you are in the Wheaton area and need reliable, fast, and great service for appliance repair, especially for dryers, I highly recommend giving Sanchez Appliance Repair a call! They earned a loyal customer today.

Quick, friendly response and was able to repair my washing machine and stove…read more If needed, I'll certainly use this company again.

We've now done four projects with JGKB, including three bathrooms, a laundry room, and our kitchen…read more(first kitchen remodel in 2001 and second kitchen remodel in 2024). We've been exceedingly happy with each project. Attached are a few photos from the most recent kitchen remodel.

Jennifer Gilmer designed and helped us procure our new, amazing kitchen! We had a terrific…read moreexperience working with Meghan at JGKB--she truly collaborated with us to realize our vision. She brought fresh ideas, problem solving, as well as proven approaches to help us design and implement an uber functional, gorgeous kitchen. Her amazing design was invaluable; her product advice was key. We look forward to working with her again on our next project!