Used to Strosniders Bethesda location where the people are in store are knowledgeable, but their…read moreKensington spot is much bigger! Particularly impressed with their wide range of certain brands, like Meyer's Clean Day! Wow! They seem to offer well organized, an every scent of every encyclopedic variety of Meyer's! (Couldn't get them all in one pic!) Check this Kensington Strosneiders out!

Overall, I have had pretty good experiences at Stronsniders Hardware. The staff is very helpful,…read morethe layout of the store is pretty straightforward and easy to follow, and the store has a decent inventory. During all of my visits, I was able to find what I was looking for or something very similar to the items that I needed. In general, I think the prices are pretty similar or a bit lower compared to those in other places. Unfortunately, parking is a bit of a mess, primarily because two of the three entrances for vehicles are located right next to two VERY busy intersections. For one entrance/exit, it's virtually impossible to make a left turn leaving the shopping center, and you can make only right turns for another exit. However, I will not necessarily fault Strosniders for this because these horrible parking situations seem to be pretty standard in this area. It's as if developers throw a million and three stores in a shopping complex without any regard to the parking situation or traffic patterns. Also (as of Jan 2026), the store is dog-friendly.

The service is amazing. My Subaru key fob battery was very low, but the Gods were kind enough to…read moreallow me to drive from Poolesville where I had been, to Strosniders in Bethesda, Unfortunately, the folks I called first at ASAP Locksmith were MIA, after 2 calls, and telling me to keep my phone close because someone would be calling me immediately. Stosniders in Bethesda was so welcoming. It is simply their culture. They are happy and totally professional. The total for a battery replacement charge, $5, plus the 2 pk I purchased, came to, $15.59. Money well spent!

The staff are very helpful, particularly the color advisor in the paint department on Saturdays. I…read morebuy paint at Strosniders because of her color sense and reliable advice even though there are closer paint stores.

Items in the store are marked up significantly, likely because of the pricey rent on 14th St and…read morebecause they can overcharge folks who live on that street who pay $2500/month for studio apartments. The employee at the front of the store was sharp and unfriendly and asked in a gruff tone how he could help us, as if we were bothering him.

5 stars for Marvin upstairs in the hardware department…read more Each time I visit looking for a solution, part or piece of hardware, Marvin always delivers! The store overall is very well stocked and prices seem reasonable. I'm a fan of Marvin's Hardware...um, I mean Logan Hardware, lol. 5 stars

This young man from McLean Hardware helped us load our car with our newly-purchased small…read morewheelbarrow. We were so grateful for his help. We love the well-organized and spacious store. Some great finds here, like extra-knowledgeable and friendly staff who made our day a lot easier!

This has always been my favorite store in McLean for 10 years. Until today…read more Went in to fix something for my wife and was told they are too busy to help me. Couldn't believe it. Thats Never happened in that store before. But this one particular gentleman (who's worked there a long time) actually said they were too busy to help me. I explained to him I don't have the use of my left hand currently and needed help. Told me to come back another time. I guess even the esteemed McLean Hardware is losing its customer service.

The store is great. The young woman at the cashier's desk wasn't. maybe if you don't like your job,…read moreget a different one. Or change your attitude? Why can't anyone even say PLEASE or THANK YOU any more, is it really difficult. She had a horrible attitude, doesn't do the store any favors, pay a better wage and get better staff maybe who don't hate working there?

I've come here repeatedly for a few projects and DIY fixes. The staff are super friendly and…read morehelpful. I've gone for several paint purchases, and they've walked me through the different paint options and what I might want/need. They've also got a great selection of items for simple apartment fixes. I will say, there are a few (limited) items that have found that are at a slightly higher price compared to target next door. So just a note to do some price comparisons for simple items (like picture hanger nails). Overall, very happy with my experiences here.

I was on a weeklong odyssey to get keys cut. Other hardware stores, ace or otherwise, either…read morerefused to cut my difficult key or couldn't make a copy that would work. "Slim" here made a working copy which then could be copied again, some of which worked. I don't know why this key was so meddlesome but the employees here took on a difficult task and helped me out until it was complete. Customer service is what makes a hardware store, so I can confidently say, having been to about a dozen of them over the last 13 years, this is the best in the area.

A wonderful experience!…read more Was headed to meet friends and stopped by to get some paint supplies, screws, and a few other things I needed. Incredible service from each and every employee, including giving me a price discount I didn't know was running. I do a fair amount of DIY stuff, normally going to Home Depot or Lowes. Needless to say, I'll be coming here more often. Love the hometown feel!

Love this store. They stock a great variety. Their customer service is the VERY best. Fast to get…read morein and out. The guys take me right to what I need.

I live in the neighborhood and love the store. Russ and the guys are very knowledgable and…read morefriendly. It's like a relaxed country store and inside the Beltway.

Scott was AWESOME! I…read morereluctantly went to my local Ace. I've had unpleasant customer service experiences in the past, but it's cold and I didn't feel like driving to Lowe's. Scott approached me to inquire if I needed assistance and proceeded to make excellent recommendations for my project! When he noticed I purchased some polyurethane, the recommended I let him shake it up in case it'd been sitting for a while. I hadn't considered that and appreciated the suggestion. Excellent shopping experience!

I am building some home made closets for the rooms in our house, and I needed a couple of screws…read moreand brackets. The traditional big box hardware store is mikes and mikes away, and asking for help at those places has always been hit or miss. This Ace hardware store is located right in the center of town, and it is definitely a well sticked and a full service hardware store. Their prices may be a little higher but the convenience factor far outweighs the additionally cost. I was helped immediately by an awesome employee, and he directed me to the exact section that had closet brackets, and then he directed me to where the small screws were located. I was surprised to see their extensive paint section, and they even have Christmas gear already on display. I really do appreciate the personalized attention from the folks who work here.

Thank you, Pam. You were wonderful for sticking with me and helping to find a solution for my wasp…read morenest. We had quite a selection to choose from on different types of pesticides. You were so helpful by looking up their rating and showing me where they were located. Pam, you even helped me pick out the most economical value for the money. Pam, you are the best at customer service extraordinaire and Home Depot is lucky to have you. Thanks for all of your help. Now, let's get rid of those wasps.

I have been avoiding coming to a Home Depot for some time. Not for any given reason, just because I…read moredidn't want to feel like I was falling into a void. But I was in need of a few items that I knew I wouldn't easily find elsewhere. Being at the mall, this is just a stone's throw away. I will say, this give the impression from the outside that it is not a big store inside. Deceiving. When I got inside, it is just as big as any other HD, just set up so awkwardly that you have no idea where anything is. What I can tell you is that when you are in here, pull up the app. It will make locating what you want faster and less stressful on you. I knew what I needed, just not where to go. With the app I was able to type in the item and it took me not only to the aisle, but the bay in the aisle where the item was. With my items in hand I go up front to the self serve registers and wait my turn. I walk up, scan my items, and then the machine says I need assistance. It ran out of receipt paper. That fixed, receipt in hand, I on my way home.