Olive and Loom is a good retailer. The owner, Ferzan, is honest and fair…read more I had a good experience, and would buy from her again. Recommended...

Emailed with a concern and was handled promptly. Great customer service. Highly recommend Olive and…read moreLoom.

Wow... The Rockville / Bethesda location is ready for the holidays…read more The store looks fantastic . Very clean and very organized. Tons of stuff for all locations. Very good prices and selections.

I've never met a Home Goods that I didn't like, until I visited this one!…read more Sure, it's huge and carries an extremely large amount of items for every single space inside and outside your home, but the customer service absolutely sucks! I was eye to eye with at least 6 employees and NONE of them spoke, offered assistance, or seemed to care about me being an actual paying customer. I guess discussing their happy hour plans was more important than assisting the customers. After I grabbed the items I wanted, I got in line. I saw that register one was open and didn't have any customers, so I proceeded to it. Instead of letting me know she wasn't open, I had to ask and the cashier said, "we are open, not ready for you yet." Rude and should've been handled much better, but whatever. I then head back to the line but another line opened up. As soon as I approach, the cashier said, "no, she's next!" Talking about the woman behind me. I said, "No! I'm next. I just went to register one and they're not open!" She apologized and said she thought I came the wrong way into the line. Now, why would I do that? I can clearly see where the line starts and ends and I clearly understand the concept of a line! That interaction was the icing on the cake. I won't be returning to this location. Home Goods in Rockville, do better!

There are so many fun things in here! I had no idea what to expect and was ever-so-pleasantly…read moresurprised to find a Sesame Street tote bag, felt Dia de Los Muertos-style skeleton, cute little felt ghosts garland, and lots of other interesting things! It's clean, easy to navigate, with easy parking and checkout, all making for an all-around great experience! Highly recommended!

Hello,Disappointed with my $400 marble table purchase. The wood base cracked under the weight of…read morethe marble. When I visited the Rockville store on Feb 11, 2025 around 7PM, to discuss the issue, the manager's response was unacceptable. He was rude, spoke condescendingly, and treated me poorly. Not the customer service I expect. I honestly don't know how he got the manager job and treats customers like that

Go-to retail shop for all things creative and DIY. Especially if you are one to look for…read moreinspiration in-person rather than on Pinterest, you should wander here to find your next project. Kensington has a street dedicated to antique retailers, consignors and upcyclists which goes by "Kensington Antique Row." More information can be viewed at: kensingtonantiquerow.com.

Lovely things, excellent work -- all done with soul. And the best people to engage with, so kind,…read moreso pleasant, so interesting. Janna understood my style instantly, and identified the best pieces for me after the desk I was originally interested in was taken. Finishing this desk was a battle royale due to the veneer that they did not realize was originally there, but they did it! And Scott personally tapped in every one of these tacks around the chair. These people do not quit. Janna also walked me through some detailing of a vintage piece that has been in my family since forever and distressing of a picture frame -- as in, countless messages back-and-forth until I felt completely comfortable. And it came out with fabulous results. On top of the top-notch work, it's wonderful to support a small business. I have loved every moment that I have been in touch with Janna and Scott, and look forward to more with these people I now consider friends. Do yourself a favor and check out Joyful Heart Reclaimed!

Very cute hidden gem in Kensington. It's on the other side of the rail road tracks from all the…read moreantique stores. They have great, unique and French inspired household gifts and their prices are very reasonable. Their up-finished furniture all looks really cool and well done. We have not bought any, but are always interested to see what they have. The owner is also very friendly and has great taste. I would certainly recommend stopping in when in Kensington.

If you're looking for a small business to support, look no further than here. In downtown…read moreKensington across the tracks and next to Oak, this placed is filled with the practical and eclectic. Great linens for the kitchen, candles and soaps, refurbished furniture, and glass- and ceramic wear. Reasonable prices for imported and high quality items.

Over the years I have visited this store, I have gotten a few Vera Bradly items here and there, but…read moreonly whenever there is a sale on them as I have never paid full price. I was in the area recently and decided to pop in. I know they sell other items within the store, but I went straight to the back to see if there were any discounts for this brand. I saw they had a 50% discount on a few of the items and took advantage of it (note: the discounts for this brand won't always be the same). I found a nice purse and loved the colors. They do sell other things in the store - not just by this brand only. Visited December 2024

My wife and daughter found this little store for gift shopping after lunch. Wonderful place to find…read moresome great deals. Most of the things were 50% off. They have a large vera Bradley collection as well. The staff seem very pleasant to my wife and daughter.

Best store and best experience! Can't get better business. Love these people, so down to earth…read more Whatever I get from here hold a dear place in my heart.

Don't shop here. I had a very scary and upsetting experience. I was a loyal customer - not anymore!…read moreThe owner is horribly rude. I have been a regular customer for a while, to the point that the sales lady recognizes me and my son. I purchased a $40 stuffed animal less than a week ago, for example. Anyway, I went to the store today with my son and let him hold a jellycat. We have so many (most purchased from this store), that I didn't want to buy it. I hid it from him behind the books because for anyone who has kids, sometimes that's what you have to do to avoid a tantrum. The store sent a male to come follow me to my car and ask me where it was. They obviously thought I stole it. At a minimum they should have sent a woman to come follow me and knock on my car window. Their excuse was that sometimes kids take things without their parents knowing. As if I wouldn't notice my BABY taking something - especially when buckling him into a car seat. And if I did notice I would have obviously brought it back. We've spent hundreds of dollars in this store on jellycats. Never again! Please don't shop here.

The most amazing piece of furniture in my home is my vanity that Unique By Ruth painted! It's…read moredefinitely worth the investment and time! I would do this again and again!

Fabulous business. Furniture rejuvenating, refinishing, repainting, repurposing. My third job with…read morethem-/ I chose the wrong color this time and they willingly redid the chairs for me! Now that's customer service

Love this place! Was in the neighborhood and saw the sign and decided to stop in. So many beautiful…read morechandeliers, furniture, and paintings. I spent some time browsing. No photo can do the place justice. It was great talking to the owner who was extremely friendly and knowledgeable. I let her know what I was looking for long-term by signing into a book. If she sees something that matches, she'll send a photo. I highly recommend!

Beautiful vintage artwork here! With every turn there was so much more to look at…read more Kensington has a street dedicated to antique retailers, consignors and upcyclists which goes by "Kensington Antique Row." More information can be viewed at: kensingtonantiquerow.com.

Great finds!!! Always has a sale attached the current one I saw and always had friendly staff to…read moregreet you. The price for things can be a little high, but since they are always running discounts it actually works out really well. Lots of great vintage and antique items, pretty good about having lower prices in damaged items. Overall, really cool place.

I selfishly don't want to highlight this spot but it's not only stocked with great items, funds go…read moreto a good cause. I will be back! Everyone was also really nice and even wrapped up and boxed some fragile items we bought. Some things you will find: home decor, crockery, glassware, framed pictures, clothing, shoes, books, jewelry and more.