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    MANSE

    4.9 (8 reviews)
    Closed 11:00 am - 5:00 pm

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    2 years ago

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    2 years ago

    Great great store! I wish they had not moved out of Old Town. Best French items and beautiful home decor plus excellent service!

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    BoConcept Georgetown - Marseilles sofa and Chiva coffee table

    BoConcept Georgetown

    (55 reviews)

    $$$

    Georgetown

    My friend invited me for dinner; he wanted to show me the furniture he bought at BoConcept in…read moreGeorgetown, Washington D.C. It looked very modern and was told by my friend it was from Denmark. He said it was very expensive. I looked very closely at the materials and mentioned that it was not real wood, either MDF or Particle Board with veneer as well as made in China. My friend said that is impossible as he was assured it was real solid wood made in Denmark. I said to him, I will cut part of his furniture and if it is not MDF or Particle Board I would buy and replace it. Lo and behold it was Particle Board. I have yet to find out what my friend did after I left his dinner invitation.

    Terrible customer service. ordered a couch and it arrived months later than promised. When it…read morearrived the entire underside of the couch was torn. We sent them photos. We were told someone would come out to repair it. The can of fabric spray came dented and with caps broken off so was unable to use. When contacted they were very apologetic and offered to send us two new cans and offered for us to select two accessories as a service recovery. We selected two items for service recovery. We followed up once and were told we would be contacted when the items came in. To date, months later we have heard nothing. We have a couch with torn underside, no fabric spray and no items that were offered as service recovery. we ordered through Georgetown store.

    Hudson & Crane - Loveseat Woven Damask
 72 x 36 inches

    Hudson & Crane

    (44 reviews)

    I find myself smiling every time I walk into my dining room and living room - and it's all because…read moreof Jaye & Tucker! Their recommendations on chairs, wallpaper, light fixtures... every piece is both memorable and timeless. I got a number of quotes before going with Hudson & Crane, and I truly can't imagine a better bang for your buck!

    I would recommend using Hudson & Crane design services to anyone!…read more My husband and I moved into a new home and wanted help attaining an entirely fresh, cohesive look for the open layout first floor. The team at Hudson & Crane has given us a GORGEOUS space built around our vision but more wonderful than our wildest dreams. The process began by sharing our design aesthetic ideas, color preferences and goals for our home. The team got to know us personally and helped us articulate the "feel" we were aiming for. They presented a sample design with choices for each item in the look. We were ecstatic with the design, the pieces and how fabulously the team understood our vision! The furniture pieces, wallpapers and lighting choices were beautiful and unique. We knew early on, based on H&C's selections that we were going to be thrilled with the end result. The team has been responsive throughout the process as we made our decisions and awaited pieces. They work with a warehouse that receives, inspects and stores items to be delivered in batches. We've really loved that the pieces are inspected and the team handles any issues seamlessly for us. We are extremely happy with our completed space! We love living in it, and everyone who visits our home raves about the look. We're very happy that we put our trust in the Hudson & Crane team, they definitely delivered.

    Diptyque Georgetown

    Diptyque Georgetown

    (13 reviews)

    Georgetown

    Diptyque Georgetown was one of the most disappointing retail experiences I've had. I visited for…read morecandle refills and stood in the store for over 15 minutes without being acknowledged. One sales associate eventually helped me after finishing with another customer, which I appreciated. However, two other associates behind the counter did not acknowledge me at all. What made the situation particularly concerning was that when white customers entered the store, they were immediately greeted and assisted. As a Black customer, the difference in treatment felt noticeable and uncomfortable. At a brand like Diptyque--where customer experience is part of the product--this kind of disparity is unacceptable. I've visited Diptyque locations in multiple countries and have never experienced this level of disregard. This visit felt dismissive and unwelcoming, and it has significantly changed my perception of this location.

    Maybe I'm not refined enough to understand the Diptyque hype. My boyfriend loves their candles and…read moresolid colognes so I was expecting to come in and find something I love too, but everything in here smelled... weird. Out of dozens and dozens of scents I maybe found two that I could tolerate?Judging by the price point though, you'd think their candles would smell like heaven but most everything smelled like wet dog or old leaves to me. That said, the customer service was friendly and very attentive. The salesperson was not shy to give us recommendations, tell us about products, or help us out. I also noticed they provide gift wrapping in a variety of beautiful color combinations. Very classy. My boyfriend found what he was looking for and left a satisfied customer, but I left feeling like I had no idea why anyone would pay $70+ for an average sized candle that smelled like the back of a grandma's closet (and wondering if I'm just too primitive to "get" it).

    MANSE - homedecor - Updated May 2026

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