Stopped in on a Sunday afternoon, I could see that there was definitely value for money, based on…read morethe presentation of the store. They had a holiday sale on before Christmas and I was able to browse their selection. There's a little bit of everything here and I never knew it was so large! Looking forward to returning soon.

THIS is a hardware store. Has dang near everything and the staff can tell you where it is... or…read moreyou can wander around and find all that stuff you need and keep forgetting to get. And there's easy parking behind the store.

They are always so helpful and they really know their stuff. Shops like this one are so crucial to…read moremy business because they just provide a better product and infinitely better service than Home Depot or Lowes. I'm always grateful when I can/need to stop by

I like gold and have previously used Ralph Lauren's Ballroom Gold which I used to purchase at Home…read moreDepot. I couldn't find it and went to this place in the recommendation of my contractor. This is a great find for gold paint!!! They had several makers of it. Service was excellent also. They also have paint supplies there. I recommend this place.

I had a very nice experience at Floor and Decor. Very helpful staff and they took time to explain…read more They have a great showroom with many beautiful tiles on display. For the installation, I worked with Francesco from Ana's Contracting, which is affiliated with Floor and Decor. He did a wonderful job and helped coordinate with the crew that did the installation. The crew was very professional and did excellent work. I highly recommend Floor and Decor and the Staff of Ana's Contracting for your home project!

Renovating a bathroom and on the lookout for tile. Massive store with a wide variety of wall and…read morefloor options. The service was 5 star- Brian the sales associate was so patient and kind! He helped us find the tile we wanted and helped break a tie between my husband and I

This review is for *Angela* who was so helpful in picking out silverware and flatware!…read more We had a lot of considerations for the flatware, including: how high the plates sit off the top of the table (which affects how easy it will be to pick them up), how high the edge of the plate is (which effects how easily things might spill off them), how easy they will stack in dishwasher, how noisy it will be to cut on them (glazed is quieter than matte), how easily they will scratch (matte will scratch more easily), how heavy they will be, etc.! If you are a person with a disability, she would have great advice about how noisy the dishes might be when placing them down or cutting on them. She had a lot of opinions on the silverware, which was super helpful. Long story short... satin finishes scratches more easily than mirror finishes (and black will chip); if you can't stack the silverware, it will be very annoying; if the spoon is too deep, it will be uncomfortable to eat out of; and if the silverware is hollow... who wants that? We literally spent 20+ minutes on all this including test cutting on plates So - thank you Angela! Great customer service

Extremely highly priced, we bough furniture and all of it is made in China with a poor quality…read more Despite high prices delivery service is absolutely low quality, guy calls me and says he will be at my house in 15 minutes, 30 minutes later I receive a message that my furniture was delivered. I call him and he is asking me if pieces were missing, and in a very confused fashion telling me it was delivered.

Thought I could go to the store and just show them a text of what my contractor wanted and the…read moreassociate sold me something different and then didn't let me return it.

Good paint selection. Had a small mix-up on our paint order and they went above and beyond to make…read moreit right.

Sometimes you just need to drive an hour and a half to get a certain set of tools (ICON…read moresomething-or-other), or whatever it was that Jeremy needed to do a job for his new mechanic business. I'm not going to pretend that I understand tools, or what they do, or why we had to go to Alexandria to get them. He was thrilled that they had them in stock (he called ahead to confirm and they actually had four of them). He was in and out of the store within five minutes, tools in hand. Mission accomplished.

I felt like a kid inba candy store whrn I entered into this place for the firwt time. I…read moreoriginallybwas looking for a cordless drill, bit I ended-ip looking at everything! The Bauer hammer drills are really affordabke here! I was carefully checking out some of the miter saws that thry have on didplay, as well as, some of the mechanic's tool box systems that were taller than I am. A few of their tool backpacks were sick! The red Baur backpack is listed at only $69.00. I spebt a good hour here just looking at theor stuff and I've made it abplan to return later with a higher limit credit card.

So apparently I'm the only client who had a negative experience here. I have gone back and forth in…read moremy mind on whether I should post this but I don't want another family to have to deal with what I've gone through. This will be a long review, my biggest takeaway is that if you are on a timeline, do not use them. We spent approximately $35,000 on goods and an additional $17,000 on kitchen cabinets which is a lot of money to us. We are a family who has been saving for a few years to build our forever home. I knew I was paying a premium on goods and that I was being charged more for the goods than other places but I did it because we were on a timeline with our move and thought that they would provide us great customer service. That did not happen. We also started the process from another state and were assured that once I picked everything, they would manage it. Before I get into the timeline issue, i was extremely frustrated by the all around poor customer service. I had to deal with a Mr. Joe Hunter on 2 occasions during this fiasco and he was rude and extremely condescending. I would never speak to someone the way Joe spoke to me on the phone. Additionally, our sub contractor was also treated pretty poorly on numerous occasions which I did not like. We purchased our house in February so that we could start renovations to move in June 1st. We hired a contractor who has also screwed up our timeline pretty badly but this isn't about him. Our contractor linked me in with Janelle who is the designer we used. I flew in on March 19th to start the process and again on April 6th to finish the process. We went over my timeline on both meetings. We are renovating 3 bathrooms, our kitchen, and purchased all new floors. None of our stuff was ordered until the first week in June. When I went in to speak to Joe and Janelle about it they completely blamed the contractor. I agree that again a lot of it was on him but Janelle regularly sent me emails and it would have been really nice as a customer if she had given me a heads up that none of my stuff had been ordered. We are still waiting on a bulk of our order and no updates at all. They were supposed to send someone over today to measure our vanity so that the counter top could be ordered. That did not happen. I have zero complete bathrooms, no kitchen and zero communication from Mosaic. Pictures of my unfinished bathrooms and kitchen. Premium pricing for a non-premium service. I am so disappointed by all of it.

Great customer service, and had the hard-to-find item I needed. I was in depressed need of a…read morecarrara marble threshold 4" wide by at least 41" in length as a transition piece from my wood flooring to the new kitchen tile flooring. All the other stores in the area only stock 4"x36" or 6"x60" or 72" (Floor&Decor, The Tile Shop, Home Depot). I found a place that would go custom size, but they needed a week to do it. I literally needed "now," and couldn't wait without delaying the flooring installation. When I called Mosaic, the customer service representative listened and said they had just what I needed. Since I live just 2-3 miles away I went immediately. Upon my arrive I simply introduced myself and was presented the threshold I needed--4"x48". I was promptly on my way feeling very successful that I was able to find Mosaic, who saved the day. I'll certainly be giving Mosaic more opportunities in future projects

Very bad customer service not helpful so rude and I we'll never go this place again , I drive 30…read moreminutes to come to this place to pick up my paint I enter no good morning no asking for help

I had a paint issue that turned into a 7 visits over 4 days ordeal due to a faulty machine at…read moreanother McCormick Paints location. By the time I got to Chantilly, I was beyond frustrated. Then Jefferson Vargas stepped in--and completely turned things around. He took full ownership, and when the store didn't have the base paint needed, he personally drove to another location before opening hours, came back to open on time, mixed everything perfectly, and even delivered the order to my home. That level of service is almost unheard of. One of the best customer service experiences I've ever had.