I love stopping here before I head to the big box hardware store to support a local business. They…read morehave a phenomenal selection of plants to be located in the city. I recently purchased two large bags of organic potting soil for $15 each and I thought that was a good deal. The staff is attentive and helpful. One young man helps customers transport large items to their vehicles. They also let you borrow trolleys to get things to your car. I usually get my rock salt here in the winter and garden supplies here in the summer. All departments are helpful. I was in the plumbing department recently and was looking for something very small that I located immediately and the person working downstairs greeted me and asked if I needed assistance. I will continue to shop here first!

Stopped in here for a plunger and it was pretty easy to navigate the store. There are tons of…read moreoptions here and the staff were quite helpful.

The manager at this location is really good, but my experience was confusing. I tried to order…read moreonline but the store has to accept your order if you place an order above 500$ online. I was told my phone number was flagged because I returned some stock paint and that was the reasoning for my order kept being cancelled and I had to come down to the store to have my id and credit card verified. I've never ordered paint online so this was the first time, and probably last unless Home Depot starts offering better paint. I like this paint, hopefully, Sherwin Williams becomes the paint for Home Depot, the paint is good quality but the customer experience is not worth your time. True Value carries this paint and the experience is different but the online ordering is not as exceptional as Home Depot. Well, my thing anymore with customer experience is, they don't force you into door just go to another location. As mentioned, the manager is really good.

I can say I own multiple properties and have to get paint all the time. This was the best easiest…read moreexperience thanks to Abel! I may be spelling his name wrong but he was super helpful and made it a breeze from my phone call to the pick up...

Friendly staff, informative and helpful. Store has the essentials and staff can make…read morerecommendations for alternatives or options when they don't have what you need. I've found almost everything I need every time I've come here. Always a good experience.

Being in the city without a car, sometimes you need a copy of a key, wood cut for a DIY project, or…read moreice melt for an upcoming snowstorm. Jenks is open 7 days a week, thoughtfully stocked and the employees are friendly. Being so accessible comes with a slight upgrade in price, but the convenience of having a clean and reliable store is clutch. When I'm in a pinch, Jenks is my go-to neighborhood home improvement store.

I can't say enough good things about this store and the people who work there. I've tried to get…read morepaint at Home Depot and it's a nightmare. They don't pay attention, know nothing about paint, and they're basically useless. McCormick is the opposite. They worked with me to find the exact right kind of paint and even the right color, making small adjustments to the color repeatedly as I requested, without hesitation. They were so amazingly helpful and pleasant that I'll never go anywhere else for paint again! Thanks to Leo in particular!

Bad customer service wait for 30 hours for a gallon of paint and when I ask they were mad because I…read moreask

Consistently has the best customer service of any hardware store around! Even if you aren't…read morecompletely sure what you're looking for, just ask--if the team member you're talking to doesn't have the answer right away, they'll instantly check with a colleague over their headset to figure it out. Everyone working there is genuinely friendly and helpful. I wouldn't go anywhere else for hardware if I can help it. Highly recommended!

The staff are friendly. I don't have to travel far to get supplies. You can get keys made too…read more Metro is nearby.

Seriously bad service, there were only two people in the store and the cashier just disappeared. I…read morehad to wait over 30 minutes just to cash out.. I would suggest going to another store, I'm pretty sure the Walmart close but has paint supplies and probably cheaper.

Warning. If you want only a quart or two of custom-mixed paint, this store will tell you it is…read moreonly available in gallon quantities. A brazen and stupid attempt at upselling. Almost all other stores - Home Deport, Duron,and even SW - will sell you quarts. In addition, avoid this store for its absent product knowledge and helpfulness.

5 stars for Marvin upstairs in the hardware department…read more Each time I visit looking for a solution, part or piece of hardware, Marvin always delivers! The store overall is very well stocked and prices seem reasonable. I'm a fan of Marvin's Hardware...um, I mean Logan Hardware, lol. 5 stars

Extremely expensive. And like another reviewer said not friendly. I don't patronize establishments…read morethat think they only have to be nice to certain customers.

One star is one too many for Monarch. I wish I'd read the negative reviews (on google and yelp)…read morebefore stepping in to this store. I had the same exact experience as many of the other unhappy customers. The manager Greg and fellow sales staff member are rude, dismissive and not there to help the customer. Fortunately there are several much better stores in the area to buy paint where the experience is positive, and pleasant and the management and the staff are respectful. and helpful. I have never written a negative review before because I've never had such a bad experience.

Lana assisted me in choosing remotely operated roller shades as well as vertical, sliding pleated…read moreshades for my new condo. Everything turned out beautifully and the customer service provided me was second to none. I also was very pleased with their installation contractor, Abbas, who did a very professional and careful install. A year and a half later, when I needed to recharge the roller shade batteries and couldn't remember where one was located, Lana came to the rescue with precise advice - promptly and pleasantly offered. Hunter Douglas is not an inexpensive option, but if you want superior customer service, professional installation, and an excellent outcome, you won't be disappointed.

Great spot to pick up your Benjamin Moore paints. One great perk of the Ivy City location is the…read morebig parking garage nearby that's free for two hours of parking. Bright, clean store with very helpful staff. When trying to decide on an interior paint color for my family room, kitchen and hallways, I went through multiple sample pints as I tried out a range of colors. Basically, 50 Shades of White. Don't worry, it's rated G and family friendly. The nice thing about this store's paint samples is that when you buy a sample pint, they give you a little foam disposable roller and piece of foam core you can try the color on. Tip for other rookies: to truly see the color, paint it on the wall and see how the color changes throughout the day in natural light and artificial. Don't rely on a little swatch of color on foamcore for anything more than an approximate sense of what the color might look like. The store manager, Craig, was always super helpful and patient on my multiple visits. You can even call ahead an order for a color you'd like mixed so that it's ready when you arrive. I finally settled on a Sherwin Williams color a friend found on a designer blog, Gossamer Veil, that they were able to replicate and also tint 50% lighter. Love my new walls thanks to paint from Monarch Design! Now on to picking out a bedroom wall color...

Super helpful staff. I ordered some paint samples online but forgot to enter our local paint store,…read moreso the Benjamin Moore website defaulted to D.C., this store. Greg was super helpful when I called and the samples were delivered to my door in Rockville before noon the next day for a small delivery fee. The delivery man was polite and cheerful. Thanks to everyone.

Really cute store that has a varieties of items. All their plans are actually healthy unlike…read moresometimes when you go to Home Depot or Lowe's cause you're looking for a quick item, the staff is really friendly too, and I love the cat that greets you when you're checking out.

I had such a great visit to Ginkgo Gardens this morning. Cole helped me and was incredible from…read morestart to finish. I went in looking for a few low maintenance plants and Cole walked me through several options with real care and attention. I picked up a Hoya Compacta Hindu Rope, a ZZ plant, a Philodendron Lemon Neon, a Bromeliad, a Crassula Jade, an annual, and a six inch Euphorbia Firestick cactus. Every plant looked healthy and well cared for. Since it was a quiet Wednesday morning, I got very personalized attention, but honestly the service here is always excellent even when the store is busy. The staff makes every customer feel valued, no matter how many people are in the shop. The prices are higher than big box stores, but the quality and care of the plants make it worth it. This is easily one of my favorite plant shops in DC and I always leave feeling excited about my new plants. Thank you again to Cole for the great recommendations and wonderful customer service.