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    Sherwin-Williams Paint Store

    2.0 (8 reviews)
    ModeratePaint Stores
    Open • 6:00 am - 7:00 pm

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    Monarch Paint & Design Centers

    Monarch Paint & Design Centers

    4.0(6 reviews)
    2.6 mi
    •$$$

    Service is as bad as it gets. From casual profiling on behalf of the management "Lana is…read morehalf-Russian, you know, but she does alright despite her limited English." to installers that call after 8pm on Sundays and threaten to leave if you're five minutes outside the time window they expected you to arrive in, this company earns every formal consumer complaint filed against them. Definitely do not pay in full upfront.

    I've been going to this store for years and always loved the experience. The guys here are…read moreprofessional, knowledgable, and the paint really is high quality. The place is kind of a hole in the wall, but they have everything you could possibly need. That being said, a recent experience soured me to the store a bit. I went in by myself and was pretty clueless about what I would need for a home improvement project. I hadn't bought paint in quite some time and had no idea what prices were like. After talking to some friends after my purchase, I realized the guy up-sold me pretty significantly and the paint I'd bought was a premium product. Definitely not what I needed. I went back to the store and exchanged the paint for a cheaper version. The man at the register was really nice and apologetic and I got a full refund on the initial purchase. The takeaway here for me is: If you want high quality paint, this is the store to go to in DC, but make sure you know what you want and have a price range in mind.

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    Sherwin-Williams Paint Store - February 20, 2015

    Sherwin-Williams Paint Store

    3.0(2 reviews)
    2.9 mi

    This is the worst store I have been to. My intention today was to visit the store and purchase some…read morematerials. When I arrived, I noticed the Bethesda Arts Fair and decided to walk around there first. When I returned to the store, my car was gone. It had been towed at the clerk's instruction. Their parking lot was empty, and no customers were at the store. It was a Sunday. When I approached the clerk about why he had the car towed, he did not care and said that all cars are towed if the customers do not come directly into the store. He showed no empathy, nor did he care that it was Mother's Day too. There was no humanity. He spoke to me like a government bureaucrat, following a nonsense procedure. The two were $150, the Uber to get to the towing place in Rockville cost $60, and it took over an hour of our time. With everything happening worldwide, this store's owner should learn how to treat people. Awful customer service.

    Extremely pleased with salespersons at this location -- very good customer service. Had a…read morepeculiar situation with my bathroom wall paint cracking and peeling. The salesman at this store examined my bathroom picture and consulted with their expert as to the best solution to resolved this problem. This store exhibits a very high level of competence. I'm always a person who researches online ad infinitum to find the best of the best -- and I would rate this store in that "best" category.

    Sherwin-Williams Paint Store - paintstores - Updated September 2026

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