Great salesperson and an even better installation experience. Having bought two washer/dryers from…read moreSears and Bray & Scarff, I had not seen what a professional install looks like until Brian and Jake came out. Thank you!!!

So our fridge got on the local train right around Thanksgiving 2014. We heated some pie and I…read morepulled out the frozen yogurt, and sho nuff, the frozen yogurt was more like liquid yogurt. One word for that: egads! We did a frantic online search to find appliances, and stumbled upon Appliance Land Etc. The Appliance Land website didn't show many details about specific appliances in inventory, but we went anyway, trying to avoid the big box stores if possible. They had a great selection, but really only one in the size that we wanted (30"W 66"H 30"D) but it matched exactly what we were looking for. Dennis was amazingly helpful and awesome. He checked the inventory and saw that he had last year's model of a fridge in the size that we needed. He offered us that model for about $50 off the normal retail since it was a floor model. Turns out, the inventory was wrong and the model on the floor was the 2015 model. He offered us the same discount on the fridge, and we're having it delivered for free on Tuesday. I'll write an update to my review after the delivery. They offer haul-away for $20 and they will recycle it. A couple of notes, we found the same model fridge at either Lowes or Home Depot, and it was the same retail price. We chose to support small business. Dennis also gave us some good advice on microwaves and how easy it is to install them in lieu of a vent. I would highly recommend these guys to anyone shopping for appliances. We're looking to redo our kitchen in a year or so, and we'll definitely be visiting these guys when we shop for appliances.

This is my 3rd purchase from Dad's. The first was under the original ownership and the others were…read moreunder the new ownership. This order was for a replacement washer/dryer (Miele). We knew the specific model we wanted and it wasn't one they carried in their warehouse. They said it would take a week to get (it took less). They also said it would take up to a week to schedule their installer (they use a 3rd party). So they call me on a Friday before the order ship week is up and say they have them in the warehouse and could I take installation the following Monday late morning or early afternoon. Indeed I could. The installer calls mid-morning to confirm the installation time. They come on time an perform a professional install with all old units removed and new units installed without a single scratch or ding (my install was underneath a countertop with slots for a washer and dryer as is usually done for a dishwasher). Overall smooth and no complaints.

I had to replace our over the range microwave and was looking for a reliable place to buy it…read more Doing some research I found the brand and model I thought appropriate. Research showed that recent customer experiences with DAD's were good so I took a chance with them. Glad I did. Among their large selection of brands and appliances they had the very one I wanted on hand. The cost was acceptable. I set up delivery and installation and even before I could drive home their 3rd party installer was on the phone to arrange an appointment. It was only three days later they came and installed it. Installer was great, arriving spot on time at the beginning of the two hour window, doing a quick, through and tidy job of it. All-in-all it was a quick, painless experience. I have no hesitation in recommending them to others.

I was referred to Appliance Land, and the washing machine was what we wanted, but we had some…read moreissues when the delivery came. One of the two delivery people was discourteous and objected to having to walk through our garage and backyard and complained a lot about getting through our garage. I asked for some help installing another item, and he objected. After having a relatively good experience ordering the machine, we decided to pay a little more. But the delivery was not as expected.

Wonderful experience buying a new refrigerator. We have bought several kitchen items from this…read morestore and they do a great job. See Dette. Good price, courteous and local.

The Bray & Scarff outlet center was great. The staff is awesome and willing to help. There are so…read moremany options for home appliances, so please ask for assistance at any time. Definitely check this location out, even if it is just to peruse the show room.

The warranty company associated with the company for extended warranty is trash!!!!!!…read moreMy mom purchased a dryer, stove, and refrigerator at the same time. Not only did we have the manufacturer warranty we had 2 extended warranties the last of which expires September 2026. I filed a claim for all three appliances in June of 2025. NOTHING HAS BEEN FIXED! The refrigerator still needs a new gasket, the stove has one working burner, and the dryer is in pieces in anticipation of the parts coming in. EPIC WARRANTY denied the claim and left specifically my dryer in pieces. I have been fighting with the company for months. According to EPIC the claim was denied due to lack of maintenance...... no one can tell me what maintenance is supposed to happen with a dryer beyond cleaning the lent vent after use...... I WILL NEVER USE BRAY AND SCARF OR EPIC WARRANTY AGAIN!!!!!!

I had the best experience that I've had in a long time from the salesman in the back of the store…read morehe greeted me with smile and took the time to look up a cartridge for my kitchen sink

Hardest Ferguson to find but very diverse in stock. The guard tower deterred me from entering into…read morethe drive way at first but the GPS was correct. No guard at the tower so just drive right thru. One side of the building that you first drive up to is the dedicated fire sprinkler division. Drive around the back to the standard but large will call and warehouse. Has all the CPVC and PVC needs.

mr. chris, the manager was so helpful. felt like he spent almost an hour with me this evening while…read moretrying to help me pick out crown moulding and other items for my basement repair. chris the manager, was so kind, patient and professional. he had the most calmimg and humble demeanor and i appreciated all of his help. cam - the young man who worked in the paint department was the nicest young man. you just dont see a lot of that in todays youth. i see a bright future in cam with great leadership ability. he has a bright future, i can tell!

I was happy to discover that this location wasn't far from me. I mean, I do have one less than a…read morehalf mile from my place, but it's not always convenient to go there. This one, however, seems to be a bit more convenient with the other stores around it. I came here after making a few other stops and ran in to find a few items that I had on my list. It wasn't easy finding them right off the bat as this was a new store to me, but I soon found my way around once I opened up the app. Once I had the app up and going I was able to find the items I needed. I stood there for a minute to look the items over to compare until I was able to make my decision. With my items in hand, I made my way to the front and used the self checkout to make a quick exit. With items in hand I was happy to find this location as it made it easier for me that day.

Man, this place was a lifesaver. I had been looking for an item to put in my apartment since I was…read morestill sparse on furniture. Mostly items that I will end up using again, and again. I had been in need of something to use as a tv stand, stand-in in my living room space. I was using an end table for the time being and I knew that wouldn't cut it in the long run. I had stopped here previously and saw an item I thought would have been perfect. But, with it being so large, and me being only me, I wouldn't be able to move this unless I had some help. With a call out to family, I knew I would still be too late for that item. See, the one thing I do not like about these places is that if you purchase, you have a set amount of time to pick it up and take it home. I know I would not be able to secure that item. But, when the cavalry arrived, I was set to go here and make a purchase, even if it wasn't for the item I was hoping for. I am kind of glad that I didn't get that item, because looking back now, it would not have fit in my apartment in the least. I am happy with the two items that I did end up purchasing. For less than $40 I came home with two items, even if I did have to make two trips. I came on a good day here. One thing to keep in mind is check out what tags are discounted even more. One tag will be 75% off and others will be about 40% off. I can confirm that the prices here are outrageous. If it wasn't for the discounted pricing that day, I would have spent close to $250. I did get a deep discount, but if I would have come another day, it would have been a different story. Biggest complaint here, is that when they receive new, unopened items, they really do overprice them. They really go out of their way to make it unobtainable just to keep you coming back.

It's a big Restore and has a lot of stuff but a lot is overpriced. They sold a used waffle maker…read morefor $25 that retails new for $20. I've been to several Restores on the east coast and this was the priciest.

Todd Spenser at M and M appliance sales provided the excellent kind of sales service you will only…read morefind at a local retailer. Todd not only answered the phone on a Friday after 4pm, he continued to work with me through Saturday! I had very unique requirements for 3 kitchen appliances due to space, access to electricity, water. Todd found me excellent appliances (I checked the prices and they were identical to the box stores.) SO IF YOU WANT FRIENDLY, FOLLOW-THROUGH SALES AT FAIR PRICES, CALL AND ASK FOR TODD.

I am so sad to write this review, I was really excited to go with a local independent company when…read morewe needed to replace our dishwasher. But we bought it in August and now, in October, it has yet to be completely and properly installed. The last several months have been a marathon of calling and emailing with slow progress and no proactive updates. We've had their technicians visit three times now, and every time they mess something up or leave the installation incomplete. We've talked to maybe half a dozen different employees, and even left voicemails for the owner twice (with no response). We just want our dishwasher installed properly with all the right parts!

Very friendly, helpful and knowledgeable staff. Good selection of plants. Prices mostly lower than…read moreothers

Super friendly staff! Nice variety of seasonal plants and…read morestaff are willing to advise. They load all mulch bags for you. Prices are somewhere in the middle- some standard, some lower and some higher than other nurseries in the area. But quality has been great on all my purchases.