Their beef is out of this world good, juicy, tender delicious! only a couple of suggestions: 1) Bring back the little containers of hot peppers at checkout. We always liked a couple extra. 2) Please cook your fries! We've ordered fries with our beef every time and they are so undercooked that by the time you ear them they a no more than a ball of warm potatoes. The fries are not worthy of the Beef Shack name. 3)please put an entrance/exit sign for each driveway. Would help avoid some of the navigation issues in your small parking lot entryways Keep up the good work, your beef rocks! read more

DELICIOUS Italian Beef sandwiches ~ get yours on their garlic bread! And don't forget the garlic fries!!!

Little amount of beef on the sandwich with little flavor. Nice place and clean but not worth $6.65 plus .40 for hot peppers. The fresh cut french fries are flavorful but mostly greasy and expensive too. read more

I'm here right now eating the most magnificent burger ever! The bun is toasted pefectly totally amaze. And the frize are all rule! read more

Having grown up near Gene & Jude's in River Grove which IMHO, is the gold standard for the Chicago Rubber Dog (Vienna hot dog, yellow mustard, sweet relish, onions & sport peppers on a steamed bun with the greasy fresh cut fries on top); The Beef Shack's hot dog is right up there with Gene & Jude's. I always ask them to cook the fries well done as they can sometimes be undercooked and soggy. So if you're in the area, stop by...You won't be disappointed! read more

Bed shack rocks. The cheesy beef and fries are awesome!! Great service and always great food!

I was really disappointed this weekend, I have been there in the past and the food was decent but after Sunday I will not be going back. I got the cheesy garlic beef and it taste like the bread was under cooked and they just put a garlic spread on it, the meat was very chewy and over cooked. My son had the chicken sandwich with the mayo on the side but when we got home guess where we found the mayo ? Yep on the sandwich which he didn't care for; on top of that, the chicken wasn't even seasoned ... fries were ok just not a good night for Beef Shack read more

One of my new favorite lunch spots. The beef is one of the better I have had and the Dogs with fires are a good value. The fries are awesome MOST of the time. I have had a couple of under cooked/soggy batches, so I always ask for them cripsy and they are perfect. My favorite fries in the burbs bar none! read more

What other beef stands are around Saint Charles that stick to mainly Beefs? Beef shack. That's the answer. Been to other beef shacks around Chicago. Now there's a real good one in the Fox that I know of. Nice, clean, friendly sit down area. The food was full of flavor. The beef melts in your mouth. The bread crunchy and thru toast it. Never had it toasted but yes please ill be back for another! Add a fresh fry and fountain drink and I'm good. Go mini or if your real hungry go for the regular. read more

You have to be kidding me! We took photographs and one of the sides of the French bread or Italian bread was completely devoid of beef. There was perhaps one very thin slice of bread on one half of Sandwich. The cheese fries had cheese that look like it was 150 years old and was coagulated and dry and thick and ruined. The staff was impolite and the whole experience was a waste of money. read more

I've eaten here before it was Beef Shack. I worked there in the seventies and eighties (Carm's). I would go out of my way once I found out how good the Italian beef is here. I came couple times a year. But.... last week they broke my heart. They changed the bread. It doesn't toast. It's a lump of dough. The beef is now average. I lost faith in them. read more

Beef Shack is the place to go. Limited menu, but everything is delicious. My favorite cheesy beef with garlic, it's heavenly good. Prices are reasonable and it's a cute little place themed as..(i guess you'll have to go to find out) read more

I ordered through Yelp, but when I arrived they had no idea they received an order. They very quickly got it together after I went through everything again. The Italian combo was the best I ever had, but no one wanted the grease laden, soggy fries, they were terrible. read more

Had moved to the area over a year ago and debated hitting up the BS because it's Chicago land and hello, PORTILLO'S, right? Well, I am making the switch! The beef isn't the "garbage" off the bottom of the pot. It's actually sliced beef, that tastes awesome! Prices are pretty much the same, and works out better when I don't have to wait for 20 minutes for my food. The fries were greasy, for sure, but if you were looking to eat healthy, you shouldn't have come here in the first place. They were good, and I am one who loves crispy fries. Reasonable price for a soft drink with free refills. I can also get hot dogs and burgers for my kids when we decide to order out! Time to support the local guy instead of the big name, who already is worth too much!!! Yeah for Beef Shack!!! =) read more

Forget going to the big name places in Chicago. This place has the best beefs I have ever tried. I gone three times now since finding the place each time I had the cheezy beef on garlic bread and fries and O M G!!! Not a lot of places to sit so that's kinda off a bummer. But the beefs are awesome. A new favorite lunch spot for me. read more

Have gone there three times. All the food is absolutely delish. Try the new grilled chicken, even if you don't usually go this route. So good, better than the big chain Portillos, who was my favorite. The service is fast friendly and competent. read more

Food was great. The guys cooking the food are a very interesting group. We would eat here again. I ordered the combo and we also had the burgers, and fries for our group and they all tasted great. read more

Being a in construction I travel alot so I was in town looking for good eats. The food was good that why I came back a second time. I had just got out of work so I was wearing a badana on my head. I noticed my aungus burger had no pickles so I ask the man behind the counter if I could have some. He turns at me looks me up and down as if I was asking for his right lung and says we have no pickles (ouch) so I go back to my seat and look at my burger again and noticed I have no onions​. I was afraid to ask for some so I said for get it I will just eat this. Thanks mister man!! read more

I'm a huge Portillos fan. I truly believe every thing they do is fantastic but never do I get there Italian beef because it is way too small and I refuse to pay for there skimpy beef. BEEF SHACK REVIEW from a first timer... Recently moved to Geneva and yelped the craving. The Garlic bread cheesy beef with mixed peppers is big, delicious and worth many return trips. I will go back when craving occurs and Portillos has sold me their last beef sandwich. No dis to Portillos, I'm a big eater and simply need more portion. read more

Ok, the food is pretty good and I've been coming here for a couple years. On the other hand, their customer service is atrocious. Yesterday, I came in armed with a Groupon that offered $10 for $5. I bought it some time ago and it was set to expire yesterday. So I get to the counter to place my order and am greeted by a guy who challenges the coupon, takes my phone out of my hand and tells me it's only worth $5. I try to explain the coupon and attempt to get my phone back from him to point things out. He pulls MY phone away from me and alerts a manager. Manager simply tells him to give me $10. He argues with the manager, all the while, completely ignoring me and what I was trying to say. Food gets made, employee keeps eyeing me with a pouty look the whole time I'm eating. I finish and get in my car, pull around the parking lot to exit, and there he is, pouty employee standing in the window to purposely make eye contact, wave and show me a creepy smile. I stopped the car in the middle of the parking lot and stormed back in to tell the manager. He immediately defends the restaurant while I'm trying to tell him what the guy did. He shuts up long enough to realize what had happened, yells at the guy "we're going to have a serious talk", and hands me a $10 coupon for next visit. I realized that every time I have brought in a Groupon (3 times), I have been questioned and given a look by the cashier. Why do they advertise an offer if they are always so skeptical of it and treat customers like this? Why do they hire such jerks to greet the customers? Screw that. Not going back. read more

I love this place. I only get to go their from time to time. But the food is simply amazing and the staff I super friendly. If you are ever in the area my suggestion is to take time to eat at this place. It is average priced and yet the food is fantastic. read more

First ones in at 11 am and the place was disgusting. Tables were dirty, floor was dirty, counters were dirty, nothing had been cleaned. Made me wonder if the back had even been cleaned the night before, since obviously the night shift didn't do any cleaning they were supposed to and the morning shift didn't care. Would have left if we had noticed before we ordered food. The food was average, but the state of the restaurant just ruined the meal. read more

It's official - the beef sandwiches here are better than Portillo's. The beef is flavorful and not fatty, and the way they toast the buns and melt the cheese makes the perfect sandwich. Their fresh cut fries are awesome too. I'm so glad I don't live too close by or I'd be eating here every weekend! read more

The best beef in the western suburbs. On top of that they work hard to please their customers. I had to wait about 3 minutes for fries and the guy upgraded me from a small to a large just for the inconvenience. Very nice, very clean and amazing food. read more

I'm not a big beef sandwich fan but my boyfriend took me here and it was pretty awesome. I had the mini beef Sammy on garlic bread with mozzarella and hot peppers. I also got au jus on the side with fries and the shack sauce. Clean place on the inside and you can see them prepare the food. I'll be back. read more

Delicious Italian beef and homemade french fries!

I've been coming to this place for years, and the food is generally very good, but the service is horrible. There's an employee that has worked there for years, he is slightly 'off' and it has gotten worse over the years. When I was in today he was just plain rude, and obnoxious, I told my friend as soon as we walked in if he was running the register our order would be wrong. Lo' and behold it was, and when we went back to have it corrected he got angry with us and told us we had ordered wrong. Sorry buddy my friend heard me order exactly the way I wanted it. You screwed up not us! I'm going to take a break from this place for a while. Head down the street. read more

It was great! Very tasty beef. I had the cheezy garlic. Bread was nicely toasted it would have been 5 stars if the floor was clean ect.

Cheesy mini beef! Fries and a drink. That's my go-to and I love it. Been here about 10 times all around noon; 9 of which were pretty darn fast given their assembly line and order load. Food is always hot and tasty! I like that it's small and cozy inside. read more

Lunch was starting and there was a small line, that moved fast. I ordered mini beef garlic dipped, dog with everything (fries). For food prepared after I ordered, it was ready quickly. I especially like the toasted bun for the beef, the garlic is awesome. The beef beats Portillo's. I unwrapped the dog. The Vienna dog was not on a poppy seed bun. It was also smashed closed and suspected it did not have "everything". No tomato, no dill slice, no celery salt. An ok dog. The fresh cut fries are great. Crispy on the outside. Soft inside with a good potato flavor. I say the Beef Shack is great for beef and fries. Red hots, not so much. read more

That was so damn good! I got the cheese garlic mini, and it was soooooo yummy! It was juicy and the beef was delish. I'll definately be back SOON! read more

If you like a beef sandwich, go here! There is something about the garlic butter they put on this sandwich. It rocks and is so good! Take a chance and try this place out! read more

Seriously, fantastic Italian Beef! I get mine dipped with sweet peppers. Really nice service, fast and friendly. Really really good! I'll be back read more

I've lived out here for 21 yrs. How am I now just getting around to Beef Shack? Beef sandwich and cheesy beef were both amazing! Best beef I've had in ages!! I love that you can get a regular size and/or a mini. The grilled cheese is awesome, too! And don't get me started on the fries! Hand cut and served in a little brown paper bag! Delicious!!! read more

Beef Shack - Before the feast! - Fast Food Near Me - St. Charles, Illinois

The best garlic cheesy beef sandwich you will ever eat. The shack sauce is also to die for. Food is excellent quality and service is fast.

Love the beef shack! They catered my daughters 16th birthday and it was great. Don't miss the burger with chipotle mayo cheeseburger because that is the unsung hero on the menu. A seriously good burger. The beef is great too (on garlic bread!)! And the fries are fresh cut like Gene and Jude's! read more

Place needs a/c or if they have it turn it on. I can't eat in 80 degrees. Food is excellent I've been there 3 times. No deals on menu pricey but I guess if you want decent meal gonna pay over 10 to eat there read more

I was a big fan of this place when it just opened. They seemed to have it down. Toasted bread, juicy and flavorful beef. And when dipped, the bread maintained the crunch. A perfect sandwich which made my need to drive to Johnnie's not that much of a need at all. Great fries as well. I was a regular. But unfortunately my last two recent visits were not all that great. My beef sandwich was nothing more than a soggy mess. Much like the ones I get and complain about at the hit or miss I call Portillo's. I will say that during my last visit my son got a double dog. After one bite he said, "hey it's like Gene and Jude's". After taking a bite I agreed with him so kudos for that. But please guys bring back that beef sandwich that I once craved. read more

Better than Portillo's, without a doubt. Different style, and not saying Portillo's is bad, but Beef Shack just does it right.

The best Italian beef ever!!! I love all cheese. The bread is always fresh and soft. Every time I come back home this is most have right away. read more