Requested service to have a small bee swarm early hive removed from my property. Nicole responded quickly and quoted me a price. The next day they showed up and relocated the bees. Work was done clean and professionally. Thank you Bee Catchers! read more

I submitted a request through Swarmed and was contacted by Nicole, who quoted me $250 for bee removal. I responded politely thanking her for the info and that I would look into other options. The Swarmed website makes it seem like some bee removals may be free. I completely understand that this is a business and that services come at a cost, and I respect that pricing/quote. However, the response I received felt unnecessarily sarcastic: "If you find people to do it for free, please send them my way. I will hire them in a minute. Good luck." That tone was disappointing and didn't feel very professional. For context, the bees are located in a water meter on my street. I ended up contacting my water company and they will send out their contracted bee removal team, who will handled it at no cost. Overall, I think clear communication and professionalism go a long way, especially when customers are simply trying to understand their options. UPDATE: after she posted a response to my review. Im adding my text messages for reference. read more

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Nicole is awesome She saves bees! She does not kill them !! Yay She is very responsive too ! We all need these little critters read more

Nicole did an amazing job! Very thorough was responsive and really explained what they would do to solve our bee problem. They also really cared about the bees and were very knowledgeable and professional the entire time. Great pricing too! Highly recommend! read more

Bee Catchers - Pest Control Near Me - Van Nuys, California

Nicole, Sean, and Thomas were all phenomenal! Highly recommend Bee Catchers Inc!! We had an ongoing issue with the neighbor behind our house. (She's the cuckoo lady who previously posted a bad review which was totally unfounded.) There was a large beehive on the back of her garage that faced our backyard. We asked her over a year ago to have it humanely removed, as all the bees were in our yard - some even flew into our house from time to time! I even provided a list of professional services but she never followed through. The weather finally cooled and the bees went dormant ... until May of this year. Then, they came back with a vengeance. (Sadly, we later found out that our neighbor had them sprayed which is why they went dormant for a few months. But they still came back because of the huge hive that was in the roof of her garage.) When things got to be too much, we offered to split the payment with her for the bee removal service that is on HER property. That's when she finally agreed. I immediately reached out to Bee Catchers. Nicole responded to my email right away and got things rolling. They're located in the Valley, and we live in Lakewood, but she said they were going to be in our area in the next few days. So, we quickly got things arranged. Her husband, Sean, and their awesome teammate Thomas arrived right on time and got to work right away. They were so kind, professional, gentle with the bees, considerate of my neighbor's property, and worked quickly. My roommate came home during the middle of the process and said all the same things about them, after stepping out into our yard to greet them. Nicole said Sean and Thomas removed 70 lbs of honeycomb and that there were about 40,000-50,000 bees in the hive. Sean said to give it 3 or 4 days to allow for the stragglers to leave, and they did. I asked Sean what they do with the bees. He said they take the hive back to their house then reach out to their community of fellow beekeepers see if anyone wants them, then gives them away. I love that! The best part, though, was how Nicole handled our looney neighbor. We knew just what she was talking about because we've experienced the same thing with her. I felt bad to have introduced Nicole to the situation, but was so grateful for her help. They were all fantastic! And to top things off, they repaired my neighbor's garage roof rather than *just* remove the hive. That was included in the cost of the service. AND they offer a 5 year warranty!! My crazy neighbor came out on top, and at least we no longer have to dodge bees in our yard. read more

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I cannot recommend Bee Catchers enough! We discovered a large hive in our attic and were really worried about how it would be handled. Their team showed up quickly, explained everything clearly, and safely removed the bees without harming them. It was impressive watching professionals who truly know what they're doing. They also repaired the area and cleaned everything up. If you want someone experienced and ethical to handle bees, this is the company to call! read more

I am very impressed with the team at Bee Catchers for the reasons 1. They delivered the service we agreed upon which was to remove the bees from a tree in my backyard 2. Knowledgeable and experience about bees and various scenarios. Sean answered my questions and gave recommendations based on different scenarios (i.e. how to fix long term issues that arises with aging trees that can attract rodents and bees.) 3. Friendly, courteous and on-schedule. Bee Catchers was able to solve the problem I had to contend with for over a year, during which I had another bee keeper come to try to fix the problem unsuccessfully. I got different quotes from other people, and Bee Catchers was competitive with their quote for the service I needed. Analyn R. read more

A first class company. Great attitudes and pro service. Took them a bit longer to come out because they were bee-sy, but they gave great advice to manage the situation until they did arrive. Recommend highly!! read more

Nicole was able to schedule someone to come out the next morning to remove the bees. Sean arrived on time and walked through the process. He removed the hive and repaired stucco in a few hours. read more

Horrible communication. I reached out to Nicole via their contact on their website. She emailed me and i gave her an overview of my situation. She said she will take care of the bees and the repairs which i was very excited for. she gave me her phone number and from there it went to shit. I asked her when she would come by (texted her on Friday and sent her photos of the hive) because my mom wanted to be here for the consultation. She said no one needed to be there since it was an outside job which was great, so i said she can come whenever. when someone says you can come whenever they mean within that day NOT within that week. She never came but said she was and that she needed the address, i provided it even though it was in the initial contact email... she still never came. I gave her 2 days to contact me but she didn't so i sent the long paragraph that's attached. She replied saying she did email me (i've checked every inbox and never received anything & i have cameras all over my house and she was never on those cameras so she was lying.) but never did and claimed that it was an outlook issue.. even tho neither of us have outlook. She never replied after i sent that last text & im glad she didn't cuz she was a waste of time. So basically long story short, if you want a company that will actually do their job and not waste your time, do not go to this company. Nicole is just a waste of time and doesn't take her job as seriously besides talking back to yelp reviews. There isn't anything she could say that recovers my experience with her & her company. Wish everyone else the best. Reply to the clown: Not sure if Nicole thinks i can't reply but im not stupid? after i sent the original email for help regarding my issue i never emailed her back and NEVERRRR got anything. she's trying so hard to make her company look good but she's not making herself look so good with all of these lying replies to previous ACTUAL customers. So sad. Reply to her "updated" response: it amazes me that she's still going to claim that she offered the free inspection when i clearly stated multiple times that i have cameras all over my house to prove that she has never stepped foot on my property or even drove by. She is trying overly hard to make you guys think that she's the victim here but there is no victim cuz there was NEVER an inspection or email. I just wanted to be as transparent as possible with everyone and include proof so you guys don't waste your time with this woman and her fraud of a business. Also, don't you think it's kind of interesting how you have multiple slandering yelp reviews? don't you think it's because YOU are the problem? not the "lying customers" that you claim them to be? read more

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Nicole, the owner of this company, is rude, abrasive, and extremely unprofessional. Her worker mistakenly told me I could pay through Venmo or Zelle. I chose Venmo. I even sent him a screenshot of the payment to confirm it was correct and he confirmed it was before I sent it. After is sent the $1000 payment, Nicole called to blame me for the payment being sent to Venmo instead of Zelle because the don't have have a company Venmo account. She raised her voice to me so loudly that person sitting next to me at the dr's office I was in asked me if I was okay because they could hear how she was speaking to me through the phone, despite it being pressed to my ear. Within 30 minutes, I was able to correct the payment and sent it to her through Zelle. I included a screenshot of the new payment along with a message to suggest she not speak to her customers that way especially when they are helping her get paid correctly. She then continued to text me and tell me I was the one who was being rude and that I was on film (unsure how, we were in different locations) and to repeatedly call me a liar. She actually screenshotted my own messages back to me and tried to tell me they said things they literally did not say. Truly wild and unhinged experience. 0/10. Highly do not recommend. In the other hand, Sean, the guy who removed my bees was WONDERFUL. Excellent customer service and professionalism. He is the only reason I am glad I can give 1 star instead of zero. I would love to highly recommend him, and if he were the only portion of the service I was reviewing, I would absolutely give 5 stars. Alas, poor Sean has to work with/for Nicole, and I cannot recommend anything that causes anyone to have to have any interactions with someone like Nicole. read more

Absolutely stellar work by this company on helping solve my bee problem at my house. A massive hive had built up behind my tiled bathroom wall and they took care of the whole situation for an incredible price (less than half the price of similar competitors, and much more humane). They didn't even have to break any tile, and they included the cost of patching the wall in the fee. Special shoutout to Matt and Thomas, the bee removal techs, for being very personable and overall wonderful people to converse with. Really great work by these two. Overall would 110% recommend this company for any bee removal or preventative services within the area. Top notch service, personnel, communication, and pricing. read more

Bee Catchers - Humane bee capture device with a regulated environment - Pest Control Near Me - Van Nuys, California

Consistent with all the other negative reviews about this horrible business person. I was rudely communicated with on a text message when I was questioned why I have not submitted payment after two months of not hearing anything about an invoice other than two ghost voicemails that she claims she left. Completely unprofessional and very emotionally charged, calling me a liar, telling me that I instigated the conversation. But no worries very consistent with all the other complaints. Do not use this business!!!! read more

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This company is the worst! First let me confirm this review: 1) I am a real paying customer (not a "bot.") 2) I have only left negative reviews a couple of times in my life. 3) After reading the other negative reviews for this company, I believe each and every one of them. At first everything seemed fine. I spoke with Nicole on the morning of 3/18/25 and she promised to call me back in an hour or so and confirm that someone would come out to my home that day or the next day (she never called back). However she did text me late that afternoon and said someone would be there by 10 - 10:30 the next day. Sean did show up the next day (at around 11:30) and he started the job (PS - Sean was very nice). I had a bee hive in the base of my olive tree. He explained that when he was finished, he would seal the opening. He explained that the bees might return if there is another opening that he couldn't initially see. He said to simply call them if I noticed this and he would come back out and seal the additional opening. So after a couple of days, I did see that the bees were entering through another opening. So I called: 3/24/25 left message, no call back - 3/29/25 left message, no call back - 4/1/25 Nicole answered the phone. She said she was waiting for a time her tech would be in my area. She promised to call me back by the end of the day to confirm...no call back - 4/4/25 left message, no call back - 4/7/25 left message, no call back. I had also sent her follow up text messages on 3/25/25 and 4/4/25, no response. Today I saw that Bee Catchers had charged my credit card AGAIN! The job had been paid in full and charged to my credit card on 3/28/25. Now on 4/11/25, I was charged a second time for this same job (which was never completed). I have filed a dispute with my credit card for the 2nd charge. Again the total amount had already been paid in full. As others have mentioned, the two times I actually spoke with Nicole, she seemed stressed and bothered by the call (borderline rude). She made promises that were literally never kept. Bee Catchers offers a "guarantee" of their work, but it is useless if they refuse to communicate and respond. I suspect she ultimately blocked my number hoping I would just go away. Additionally, I feel certain she charged me twice intentionally. Save yourself the headaches and stress, call a different company! Do not waste your time and money with Bee Catchers! They are unprofessional and untrustworthy at best. read more

We had a small hive bee-ing built between our firewood rack and a cement wall. We called Bee Catchers, Inc. and Shawn came out and he was great. He moved the firewood out of the way, carefully removed the hive, and captured the bees for removal to their bee sanctuary. Terrific work, Shawn was very nice, and the price was very reasonable. We recommend Bee Catchers, Inc. read more

Bee Catchers - Pest Control Near Me - Van Nuys, California

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Where do I start, first, when you call and get the voicemail, it is full of "buzz" words about bees. So responsive. Nicole reached out right away. I feel so happy that the bees that settled in our chimney will be saved and can "do their thing" to pollinate our food suppy somewhere. She scheduled us for the next day and during my lunch hour, so accommodating. Two gentlemen pulled up, Matt and Thomas. They were so professional, pleasant, and saved our bees with so much ease, it was facinating. If you need bees removed humanely and not killed, please call Bee Catchers. This was an easy and great company to work with. read more

Bee Catchers - Bye Bye Bees.... - Pest Control Near Me - Van Nuys, California

I do not recommend this company. First they didn't show up and when we called they asked us if they could reschedule for the next day. Then they were an hour late. Next, they quoted us one price then upon arriving said it was going to cost $100 more - the job was simple and they worked quickly got it done efficiently, it took less than two hours. But, then, they charged our credit card, twice! When we reached out about this they said they would look into it on Monday - we called 3 days later to follow up and never heard back - unbelievable! Now I'm on the phone with my bank dealing with the second charge. How do these people stay in business? read more

This was the worst customer service I have encountered in a long time. I was overcharged multiple times for service and was told to "relax" when I pointed it out. It took a dispute with my credit card company to get the money returned to me. I was promised a refund and was ignored and treated with disrespect. The yellow jackets were removed but not worth the treatment I received. Go elsewhere! read more

Disappointing, "punitive". Bee Catchers removed the bees from the third floor, I paid and thought it was finished. Unfortunately I later discovered they had opened but left uncovered a hole inside an unused bedroom and bees and beeswax oozed into the room. I called and they set a time to come out. I was late and admit it. I called, apologized and tried to reschedule but the lady (owner?) was rude, obviously (and abnormally) angry, and said she'd get around to it when they were in the area. Over the few months I left several phone messages and sent a couple of emails to reschedule, all of which were ignored. The silence was deafening! It was clear I was being "punished" for some slight they took very personally. How many times have servicers (repairmen, installers, delivery, plumbers, etc.,etc. ) missed a "window", and we just work with it. We don't take it as a personal slight, and we don't get punitive. Very un-businesslike. Although different on the facts, some of the other reviews seem to share similar unprofessional experiences with Bee Catchers. Next time I'll employ someone else. (PS: I've only done one other Yelp review and that was maybe 20 years ago.) read more

These folks were quick to come to our rescue! They came within an hour of our call. They were friendly, assessed the situation quickly, and humanely took care of the swarm. We are grateful for their help. They were reasonably priced, and we highly recommend them. Thank you Bee Catchers! read more

I work for a commercial property in the city of Irvine. We have dealt with bee problems for quite a while. Our building are somewhat old and the siding wood panels could warp in different locations causing the bees to create hives on our buildings. In a course of 4 years I could say we have used Bee Catchers at least 4 times and they have removed from our buildings at least a total of 10 bee hives. Our main concern is that our tenants are safe, our property is well kept(restored) and that the price is fair. Bee catchers always exceed our standards. We love that every employee cares to keep the bees safe and more importantly are prideful on the work its being done. Thanks again! read more

Bee Catchers - Parapet of our building with bee hive inside. - Pest Control Near Me - Van Nuys, California

I wanted to actually take the time to give this business a great review, as a property manager that had an really bad bee issue, it was comforting knowing that they are now in good hands, as myself and the tenants are happy they can maneuver safely around the parking area without being stung again. I can say my experience was great, as I was fully informed of every step of the process and what to expect, also to mention process was relatively affordable compare to other companies for the size of the job we had, Nicole was so knowledgeable and informative, yet professional and kind, she was very pleasant to speak w/. Glad to know that the bees are happy in their forever sanctuary and would refer anyone to take the time to do business with this company moving forward. read more

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I had a situation with bees in the planters they would one day be there and other days not- I called and this wonderful lady answered I think her name was Cindy apologize if I got it wrong- she was pleasant and attentive as I was explaining my situation, a true professional they don't kill bees they collect and will spray a pheromone to detract them - no chemicals to hurt plants, animals or people. Happy to use them again as they're honest and reasonable in prices read more

I found a beehive in my backyard and they came out immediately and got rid of it. Thomas threw on his hood and vacuumed up those little guys and were very friendly. Would use them again! read more

ETA2: I actually tried to delete this review last night, but I guess it didn't work. And now the owner is calling me a liar, so, I think I'll keep it up here and go back down to a zero star review. (FYI- This is my Yelp account.) I don't know why I'm wasting my time on this, honestly. This person just got under my skin because it was SO utterly unpleasant. Super weird! Oh, and I had a service come out today (I told them the same thing: I have a bee problem more than a story high and a year ago someone put a screen on a vent. Guess what, they immediately schedule a time to come without aggressively grilling me with a bunch of questions I don't know the answers to (like the condescending/defensive: how do you know the screen failed?) because the situation obviously needed someone to come see it). The report: there are so many dead bees accumulating every day that it is certain that the bees have been here for YEARS. ETA: changing to 3 stars because at least the owner tried to reach out and offer to schedule a time to come. However, she called my hanging up on her because I said she was yelling and she said she wasn't "asinine," and never explained what relevant information she needed to understand if she needed to send a truck with equipment. I will find another company, but understand that a 1 star review can hurt a small business (the owner also told me that it would be bad karma if I didn't delete it- lol). Keeping my original review so that people can be warned that there is a chance for an abrasive experience. I had a very strange experience. Last year I had a swarm of bees show up around a vent. Bee catchers came to investigate and "screened off vent for prevention for bees coming. Treated all areas." I noticed bees outside a few weeks ago but couldn't recall who I called. I tried to call another service but didn't hear back. Today I found my receipt. When I called, I explained that someone from their team had previous come out to look at a scouting situation and screened off a vent but it appeared it didn't work because there were a ton of bees here now. The person who answered the phone immediately became very aggressive and kept asking me questions. She asked why I thought they were not just scouting again and I said that they had been here for a while but I couldn't remember who I used in the past, rarely go in my backyard and just found the receipt to identify who had come previously. I do not understand why ANY additional information needed to be collected in an aggressive manner. I just wanted to schedule someone to come and check out the situation. She threatened to hang up on me because I told her she was being aggressive and she said that I was playing victim and that I had told her the screen had failed and that it probably didn't. I told her I wasn't calling because I was angry, I was just explaining what I thought were the facts and that I'm not a bee expert. She kept rattling on about how I'm being defensive, rather than just politely scheduling to come check things out... so I hung up because WHAT WAS THAT ALL ABOUT? Bad day? I just wanted you to come tend to the bees! The bees came to the exact place they had scouted last year. Those are the facts. I wasn't trying to fight. When a customer reports that bees came to where you screened off, and it is more than a story off the ground so I can't see inside the vent to confirm whether the screen had been penetrated, why are those fighting words? Pics of current bee situation. I'm willing to revise this review if the person can calmly call back and come check out the situation... people have bad days, I get it, but right now we're at a 1 star. read more

Bee Catchers - Vent that was screened off. - Pest Control Near Me - Van Nuys, California

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Super impressed with this group. Nicole at the service desk was incredibly knowledge on the situation (diagnosed it over the phone), and very friendly. She even suggested a way for me to handle myself, but I opted against it (i mean, they're hornets). We also have small children and a dog, so we were very appreciative of how eco-friendly they are as a company and the products they use. She was able to fit us in same-day, and the two guys showed up right away. Incredibly nice guys who knew what they were doing, handled the hornets nest, and then evaluated the rest of the house for any other issues. They found an old honeycomb that was no longer active. Would recommend them anytime and would use them again (but hopefully never need to). Thanks! read more

They showed up late due to a major job before mine. I did not get a call from them letting me know. But once Thomas and Larry showed up they identified the hive with thermal imaging. Thomas suited up and quickly took the over 3,000 bees, the hive and the queen safely away to be re-homed. He even took the time to show us the honey bee nest. Very Cool! read more

Lacks competence and customer service skills. Not committed to the preservation of bees and does not care about the safety of all the residents, including children who live in my townhome community. She actually threatened, in writing, to release "tens of thousands of bees" on our property, a place where she knows the HOA will have them killed! I asked for a refund due to her failure to honor her website's "satisfaction guaranteed" statement (false advertising) because the bees were not removed and ended up being killed by the HOA's pest control company. Her psychotic response included the threat! I had an urgent situation and only had one day to try and save a bee colony that was going to be killed by the HOA, so I didn't bother to check the reviews online. I immediately accepted the one who could come the same day. This one was also the cheapest. The hive was inside a rotted tree stump. Turns out the hive went underground, under the stump. I contacted 7 other businesses. All others who responded were offering to come out for a much higher price because they were competent enough to know that the stump had to be cut open in order to get to all the bees. Most of them couldn't come the same day. So I went with this one because they claimed they would get the bees out and seal the holes in the stump. My invoice claims "removed ALL bees and closed/sealed ALL entry points." This is false. Her employee stated the only time they actually take the bees with them to relocate them is when they are also taking the hive. They tried to get as many bees out as they can by hand, and then sealed one side of rotted stump (which still had several holes all around it). I'm guessing the employee didn't notice all the other holes. They didn't seal all entry points and I watched the bees that they did get out just go right back in. They never even got the queen bee out! You'll probably see her rambling on about residual bees in her response or that they saved the bees. When beehives are removed, not all of the bees are present, as some may be flying around in the air outside the hive, foraging, etc. These leftover bees are called residual/straggler bees. She's trying to lie and say the residual bees are the ones that were killed, but they are actually the ones who SURVIVED. The residual bees were the lucky ones who were NOT killed because they weren't there at the time. After pest control killed the bees and the stump was removed, you could then see the residual bees when they returned later that day and the next day, hanging out at the hole where their hive used to be. I'm sure this business will be able to better fulfill your needs if your situation involves a building, and not a tree. I wasted $220 and when I asked for a refund was threatened with "tens of thousands of bees." Just the fact that a merchant would respond with such a threat warrants a 1-star review, and for all to steer clear of doing business with this person. Her reviews are not yelp's fault. Only a delusional conspiracy theorist would believe that. Check out the owner's responses to the negative reviews. That should tell you enough. She has negative reviews on google too. There are 2 businesses online (including on Yelp). They are the same business (same address, same license, same person). Bee Professionals https://thebeeprofessionals.com (showing as being in Woodland Hills on yelp but it's not) and the Bee Catchers in the Van Nuys area (https://beecatcherssocal.com). If you do decide to do business with her, I HIGHLY recommend all communication being done in writing (text and emails can be used as evidence), and take before & after photos/videos. She has already been caught in so many lies so having everything in writing gives you good protection ;) And be prepared for the way she responds should you dare have any complaints. *as you can see from her expected response, delusional. Holding false beliefs despite evidence and proof. read more

We had a great experience with the Bee Catchers. We had a hive for almost a year under our first story eve. I found the Bee Catchers info from the Bee Keepers Association. It was very important to us the bees were removed in a humane way and taken to a beekeeper/sanctuary. I called and spoke with Nicole. Super knowledgable, bees are so fascinating and the was like a lesson on how these smart creatures work when I spoke with Nicole. Two gentlemen came out a few days later and gave an estimate after surveying the wall and reading the temperature through the wall (super cool!). Our hive is very large and in the wall. They removed a fairly large piece of the wall outside, removed the bees, and then put the insulation back into the wall and sealed all backup all in the same day. Super professional and beyond friendly. They were really good about being careful during this social distancing situation in LA ... had masks on and gloves and were careful to keep their distance as well. After they were done they poured alcohol all over their hands. Lucky for us we were able to watch the entire removal behind our window in our living room. Our kids were thrilled and Tom was literally giving us an educational lesson through the window! I wish I knew how big our hive was prior, I might have bought a big tub to keep more honeycomb. We did get two big bowls worth and have made some amazing honey to share with friends and family. Yum! Most expensive honey ever, but so worth getting it done the right way and having the repair done all in the same day. No buyers remorse here, wild seeing some of the negative reviews. I truly had no issues at all and Nicole was super nice! read more

I'm going to leave an update to my original review, since after I posted it, the company president, Nicole Palladino, responded not once, but twice, in less than 36 hours of my original posting. In her rebuttal, she insinuated I was a "liar," called me a "bully" and "disgustingly rude," and insulted my intelligence ("sounds like you are writing a high school paper"). After reading the other Bee Catcher Yelp reviews, I realize I'm not the first who has experienced her ad hominem attacks, and will certainly not be the last. Nicole's incredibly unprofessional and antagonistic response further reinforces my original stance on this company's poor rating. I have never experienced a business representative who has been so bellicose and aggressive. Therefore, I stand by my original one-star review and am giving this update because of her recent attacks of my character and honesty. Most disturbingly, Nicole states she has the final email response with the estimate, and if anyone wants it to "call me and I'll text it to you." First off, that's not only unprofessional of a business to send a customer's personal information and correspondences to other customers without consent, but also, it is a violation of the California Online Privacy Protection Act. No surprises here, but I don't recommend Bee Catchers. read more

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I was over charged on my credit card by $650 for the work performed. I called Bee Catchers to fix the mistake and they said they would send the over the refund right away. It has been 3 days and I still haven't received a refund nor will they return my calls or emails. read more

Bee Catchers just left and a 15 year old hive and honeycomb is gone. Nicole was lovely on the phone and Sean came out and spent a lot of time and told us he had a spot OUTSIDE and could remove the bee's live and also the honeycomb and they did that as well as repairing the wall they broke to get to the bee's. Mathew and Thomas were great very experienced. I had 2 other companies come out. They wanted to get the bee's and honeycomb out through an inside wall and exterminate them. This would have been a terrible mess inside the house. So glad I called the Bee Catchers. They knew what they were doing and everyone was so nice and knowledgeable. read more

The same day I called, they sent someone to evaluate my bee situation. It was not a huge job. The guy left, saying that they would call with a quote for the job. They never called. I contacted a different company the next day, they came that day, quoted and did the work in one visit. read more

We loved the bee catchers! They removed a large beehive that had made it home inside the wall of our garage. Super professional. They were great with our kids, letting them watch (from afar!) and telling them what they were doing and why. They were fast and efficient. Leaving the wall of the garage looking the same way they found it. read more

Bee Catchers - Pest Control Near Me - Van Nuys, California

I hired them to come out and remove bees from a tree which I thought was guaranteed. The bees are back in the same exact tree and in the same exact location, and they tell me "well that is mother nature and YOUR job is not guaranteed". They are a complete scam. Steer clear of this company. I have used many other bee removal services and they come with a smile and an approach that customer service is important. Stay away from this one. read more

Nicole told me she or her husband Shaun would come over and inspect my unwanted bee hive at 10:00 Saturday. They never arrived. I left two messages during the day and received no response. Very unprofessional. read more

Wow came on here to find Nicole's info so I could recommend to someone and saw all these crazy reviews. So I'll leave mine now. I had a 5 year long saga of having bees living in my chimney and coming into my house every single spring. Because of a terrible, lying, management company who kept telling me the board wouldn't approve anything but pest control which just does NOT work for bees. Finally I got approval and contacted Nicole at Bee Catchers. As soon as her team worked on it the bees were gone, everything patched up, it has been several years now and they never came back again. I also feel like because of my weird situation she got yanked around a bit and there was a lot of waiting and speaking to different people and Nicole was perfectly patient and nice throughout the process. read more

I called and said I wanted to report a beehive in my backyard I said that it was in the back of my neighbors shed. The lady immediately responded very rudely "we don't go in other people's property" I said okay I'm not telling you do go into other people's property I sounded snappy because she was very snappy toward me interrupting me..... (I was just calling to get information) then she aggressively said "we're not a free service" I said okay I didn't expect you to be free service again I said snappily .... (again just calling to get information I didn't know what they offered I was going to recommend them to my neighbor if needed) then she was going off on me saying that I need to have them call I said, okay I'm just getting the pricing and seeing what it is... she started going off on me telling me it was me who was rude and the whole office heard me. I honestly couldn't get a word in every time I would speak she would cut me off then she said "let me speak!" I said okay I let her go off for a few minutes telling me how I was wrong and she was right... telling me how the conversation went... then when I start telling her how she was defensive from the start in her first response to me... she couldn't again let me finish and couldn't handle my perspective and hung up on me after interrupting me and shouting at me! I was definitely responding with an annoyed tone because of how she was being extremely toxic and rude. Now that I see these reviews it makes sense. It's crazy how she just answered assuming so much without asking questions and sounding super defensive like I was trying to get one over on her. What a miserable person! I don't usually get this kind of response when calling places... its usually pretty easy going lol. It's insane what just happened. She was not very pleasant and I'm sorry to anyone who has to deal with her on a personal level! She has no idea how to have good customer service, that's for sure. I have a business and I would NEVER EVER talk to someone that way. EVER! No one has ever told me I was rude to them. Replying. Yes I wrote 2 reviews because I was outraged at how I was treated. I don't write negative reviews. So clearly this means something to me. In her response she never took the time to explain that to me at all. Everything she wrote is news to me.... besides her snappy "we won't go on someone's property" and "we don't do it for free" that's all the information I was given everything else was her being triggered. I told her it was in my backyard... but on the back of someone's shed. Again, I was just trying to get information I don't care what other people assume, I wanted to have information ready so when I go to the neighbors I can give them the number or work something out with them. This woman is rude period. Any smart business person wouldn't have her on the phone of their business. Even the fact that she says some ppl thinks she's an angel and some ppl think otherwise just shows that she cannot handle customer service very well. It's called professionalism. Maybe take a class. Also get some anger management while you're at it because you go from 0 to triggered in the flip of a switch it's scary I'm definitely not the first person to tell you this. Look at other businesses they don't have people writing reviews about how the business owner is rude... if they aren't rude people don't write that... look in the mirror. read more

Over the past 10-12 years I have now used Bee Catchers 3 times. Today was the 3rd time- different locations. I cannot imagine calling any other company. They relocate the queen bee and hive so it's the best thing you can do for the environment. The employees were on time and mindful. Although the price is a little higher than exterminating- how could any one in good conscience eliminate a thriving hive that this planet so desperately needs. My only suggestion would be they change their voicemail service so their reply would be faster. Bee Catchers provides a necessary service and they have a wonderful warranty too. Actions speak louder than words- I keep going back to them for a reason. read more

I had a great experience with Bee Catchers! I had noticed bees coming in and out of crevice in my wood siding. I neglected to take action for 4-5 months. I finally decided to call and Nicole provided an estimate range and said her guys would come out to confirm the estimate and could do the work the same day. They came as scheduled. Very friendly and knowledgeable about all things bees related. I learned a lot that day! They spent about 1 1/2 hours opening up the wall and removing the bee hive and vacuumed out live bees. They said there was 35 pounds of honeycomb and 20,000 bees. WOW! They offered to give me some honeycomb. I've never had it before so that was super exciting. I wish I had asked for more! It's delicious and amazing to know it was made in the wall of my house. Nature at work. Wonderful to know the bees were saved and not exterminated. Jonathan was great and such a good educator. Thank you Bee Catchers! read more

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