I used there services about five years ago I realize there was a lifetime warranty on their services. My garage door broke. Rats became unbearable in my garage. Remember the services reached out to them with no problem. they did such a good job. I have never wrote a review for anything but just had to let them know they are A1 in my book Thank you for all you did. read more

I just wanted to alert neighbors who have went with Rodents Stop for a rat issue. We paid $5,400, five years ago. We went with them as they offered a life time guarantee. For the past five years, I have called them for an annual inspection of our upper & lower foundation screens, always -0- charged. I was just informed they now charge a fee to inspect and will only come if there are rats observed inside your home. I have rat activity in my yard, coming from the next building. I asked them today to just come down to inspect my screens and was alerted that there is now a charge. I was always aware, that they can do nothing about exterior rats, so that's not the issue. I went with this company due to the lifetime guarantee and the annual free inspections. They changed the rules. While this company does a good job sealing, paying almost $5,400for a one time fee visit only is exorbitant. I'm sure other companies do just as good a job much cheaper. Any other visits after that were employees to inspect traps and remove whatever was in it. Please look around before you pay good money for a rat issue. read more

So its been 3 years since I bought my house and received the ridiculous bid of $11,500 for rodent abatement from this company, who replies in this review claiming I had severe attic damage from rodents. I haven't had any issues with rodents and my attic is just fine thanks to the company that offered a respectful bid and respected me as a consumer. @Zeev D, what is extreme is your reply and your continued lies, clearly projected in your response. I came back because I want other consumers to beware of your company and the excessive and outrageous bid your company dared to give me. To bad you cant learn from this experience. I sure have!! Thanks. And no, still dont have a rodent issue no thanks to your company. $11,500?!! Hilarious. read more

On Saturday November 29, 2025 I hired a company called Rodent Stop to inspect my home for mice and seal up a few holes where there was damage. While they were on the premises, I asked service questions which apparently made them feel uncomfortable, so they became evasive. The two young men who were here on that particular day were working so fast that one could only surmise, that they were not being careful or thorough. One of the servicemen ignored me altogether while the other guy just laughed as though I was unaware of some inside joke. Later that same night after they had left my home, I heard rats in my attic again! I paid the company $4500 to remove insulation and to provide pest control for rats. This service was not provided. Each time I contacted Rodent Stop's office, I am made to feel that my issues were non existent. I have contacted other companies who recognize that no work was previously done by Rodent Stop. I still have issues with rodents as a result of the bad service and want to be reimbursed. I have damage to my attic and furniture in my home as a result of the inadequate services provided from this company. I would never hire them for any pest control issues if I could do it over again. read more

Outstanding customer service! Nothing worked until we called Rodent Stop. They are so incredibly professional and kind. They have come back multiple times to help patch additional holes and have such an awesome game plan. I felt compelled to write this review after receiving help with something I could not do on my own. I am so grateful to have such hard working people help me with a problem that keeps myself and my family safe. Thank you so much Rodent Stop. You guys are heroes. read more

I am a neighbor to a customer of theirs and have been a neighbor to them for over 30 plus years and never had an issue. When my neighbor hired them the rats started fleeing to my residence as evidenced in pictures and videos. I called my neighbors and spoke to the technician and he came to check my house and said I indeed NOW have a nest. I explained to them that they should have warned me they were exterminating so I can provided EXTRA protection but now it's too late and Jocelyn who answers the phone is EXTREMELY RUDE! they will not return my calls or email but when speaking with them they said they would give me an estimate. I've never had a problem so now I much pay to fix it? I'm reporting to BBB and everyone they are governed under. I will not stop until they come get the 6 HUGE RATS OUT OF MY YARD /HOUSE read more

Rodents Stop - Early Morning a rat drinking rum off water out of my yard - Pest Control Near Me - Van Nuys, California

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Guaranteed for life. They did everything to eliminate the rats in my attic when I moved in. Filled holes, weatherstripping, sealed up everything. No problems ever since. It's expensive, but worth it. read more

Terrible. Never finished and files mechanics lean Use anyone else you will be happier read more

I chose not to use them after a hard sell from a precursory glance around our property. Didn't look in crawl space, didn't come prepared to do any real inspection. Asked our square footage, took out a calculator, and quoted a price more than double than three competitors. Probably good people who do good work but their sales tactics could use some work. read more

absolute ripoff, hustlers. They lied (they do use poison, just use semantics in their materials to deceive) and only pay their workers minimum wage, yet charge an astronomical amount ($7k is what they quoted me for less than a day's work for only a couple guys). Ridiculous. do not hire. read more

I never leave bad reviews but am blown away by the lack of care from this company. I had a severe issue overnight with a rat getting stuck on the side of my oven, screaming and writhing after getting stuck in a glue trap and then breaking free. I called first thing in the morning to have them come check the area and they are refusing to come and claiming this is not an emergency. I was also told numerous times they would return weekly to check the home and they have not come at all this week and are now refusing to come after this incident and claiming that was never part of the service I paid for. I have young children and am concerned for their safety. The lack of care or concern is astounding, frustrating and not at all what I thought I was getting with the investment I made with them. Absolutely terrible service. Thanks for your reply Zeev. Does not address what I wrote or what I am saying. If you would like to call me, please do so and we can discuss. I am happy to revise my review. read more

These guys are real sanity savers. A few years ago I bought a condo that had a rodent issue. The realtor disclosed it as something that had been taken care of and that there was no more activity. I (stupidly) believed him and went along with the sale. I move in and lo and behold, there was very much still activity. At the time property management had a contract with another pest control company who told me there was nothing they could do but trap and hope to control the population (doesn't work). That they tried multiple times to figure out where the rodents were getting in from. My amazing HOA finally brought in Rodent Stop. THANK GOD. Rodent Stop did the job right!!! They found the rodent entrances everyone else was overloooking. Everyone else had given up, but not rodent stop. If you live in a condo or apartment and have a rodent issue, call these guys!! Other companies will tell you there's nothing you can do about it, especially if you're in an apartment situation. Rodent stop however, will actually stop the infestation. Thank you so much Rodent Stop for protecting my investment and saving my sanity!! read more

So Amazing! Rodent Stop cleared out and cleaned my whole attic about 10 years ago when there was an odd infestation going on in my area. First, they ended that issue once and for all! I was paying Terminix and all they were doing was changing traps monthly. Rodent stop came in, thoroughly cleaned up and problem was GONE! Second, I have been truly astonished that they continue to come out and reinspect whenever I send any issue or have work done at my property. Truly a lifetime solution!! read more

Rodents Stop is a business with integrity. The lifetime guarantee is honored with courtesy and professionalism. Jocelyn is very polite, efficient and accommodating in scheduling. Alex and Juan functioned as an excellent and skilled team, leaving nothing unchecked. Alex returned within 2 weeks for the follow up inspection and found no evidence of issues (thankfully). He made sure we had no questions, but insured us that we could contact Rodents Stop for any needed support in the future. Highly recommend this company. read more

They solved my rat problem several years ago. A total of 10 rats in the attic. It wasn't cheap but after they were done, I realized the price was fair and the money well spent. Most importantly, they permanently solved the problem. Our house is now rat-proof. I reviewed them many years ago after their service, but I am writing now as a follow-up. We recently had work done to our roof, and I was afraid the attic might again be compromised and susceptible to rodents. I called Rodents Stop and asked if they could send someone to check. As we might have undone their "rat-proofing", I offered to pay. They cheerfully and promptly sent out and inspector free of charge. This is a great company. And if you have rats, having a company simply set traps is a big mistake as you will never get rid of the problem or the damage or the access points. So if using another company, I would make sure they do everything that Rodents Stop does. Or...just call Rodents Stop. read more

Normally, I wouldn't spend my time Writing a review like this. It's always disappointing when you need help in something specialized and they don't service your area. Whoever answers their phone is rude! I reached out because they service San Bernadino. I live on the Mountain. I'm having a serious problem. They asked for my address and then said "I'm sorry we don't service your area" That's fair because it is 25 min up a mountain from SB(residents would be happy to pay more for a service call) "Let me know if you have any questions". I do have questions. I asked if they sell there product? Especially when you have had a rodent problem. She or he then replied. "Like I said"... "we don't don't service your area". If you weren't willing to answer questions then why did you ask if I had questions?! Well "Like I said you're rude" read more

Aside from the fact that two of my friends highly recommended Rodent Stop, I was very impressed right from the beginning by the thorough inspection provided by Gustavo. As my wife and I were both quite taken with Rodent Stop over several of their competitors who provided bids, I called Heather, the company's business manager, that evening. Aside from being very personable and knowledgeable, Heather outlined everything that needed to be done and course of the work that would be completed. Better yet, she offered a price that was not only less expensive than their competitors, but also came with a lifetime guarantee. On the day of service, Israel arrived with his team of three workers; all, of whom, went to work the moment they stepped onto our property. Although the workers went in and out of our house throughout the day, they cleaned their shoes at the door and left the house immaculate. By the time they reloaded their truck with the supplies spread across our driveway, they left no trace of having been here all day. As promised, Rodent Stop has sent workers out here for the past two weeks to check traps and look for any movement. For that matter, they reminded us to call right out if we had any concerns. At this point, they are scheduled again over the next few weeks until the company is certain the problem has been fully eradicated. I can't say enough positive things about Rodent Stop, which I highly recommend for anyone dealing with a rat problem. read more

Best rodent service out there . The lifetime warranty in itself is worth the cost . I wouldn't go any where else.

Rodents Stop isn't cheap, but they provided the most thorough estimate and ultimately service. Their team had great communication, fast service, great attention to detail, and their lifetime warranty was the only one we encountered when considering multiple other companies. read more

I cannot recommend them highly enough. I had a horrible rat problem 4 years ago and they came out and provided complete eradication and prevention service. They were efficient, thorough, and very clean - which was very important because I was going through chemo treatment at the time. They were amazing. We recently had our roof replaced and started to hear scratching. I'm called them and they discovered several screens had been removed. They will be coming out to replace the screens next week, all part of the lifetime guarantee. Amazing business Highly recommend read more

A+ for being thorough and honest during our quote. They confirmed we do NOT have a rodent infestation and nothing needs to be done at this time. WOW. Turns out the rodents we saw are only outside and have not entered the house and these droppings are from a helpful lizard (two other companies confirmed they're lizard droppings bc of the white uric acid tip). They went around the attic and looked for evidence of rodents and obvious entry points and simply recommended monitoring the situation for now. That says something about this company. You constantly read reviews about pest control companies selling additional products or upcharging customers, so I just want to give credit where it's due and let people know these guys are honest, knowledgeable and thorough. If we do have a rodent problem, we will definitely contact them! read more

Rodents Stop - Rat droppings? Nope, lizard! - Pest Control Near Me - Van Nuys, California

If you really want to get rid of the rodents, hire STOP RODENTS. This is the real deal! They are worth every penny. In 2 weeks the rodents in my house were gone. Other companies, hired before them, in 6 weeks, no change! Rodent stop, gives follow ups after rodents are gone, to make sure, they know how to close the gaps without damaging the appliances, they moved and put back everything and covered the entire house. They know what they are doing. They are experts, efficient, professional, and they are certified! No other company offers the service like they do, or are certified, or as efficient as them. Guaranteed!!! And this is a lifetime coverage, even if you sell your house, the new owner would be rodents free. It's actually a good investment! 100% RECOMMENDED!!! read more

I had a treatment for mice infestation done three weeks ago. The day after the treatment four mice were trapped. And since then I have not had any mice droppings. But on top of that the staff in the office Carolina, the rep Shay Lava, and the workers Juan and Ashley and Gustavo have all been terrific. They go out of their way to be helpful in every way, very friendly and efficient. Of course, I hope I don't have to use them again. But it has become clear to me that, that they stand by their work. Also they were less expensive than another estimate I got. And more knowledgable. And even give a small discount for seniors. And a credit for a reference. read more

Hey Rodents Stop... you are being a pest... please stop! This company continues to send me emails requesting a Yelp review. I asked them to stop and tried to unsubscribe from their spam. I have not hired them. I have not requested an estimate. I have no idea why they continue to contact me. You keep asking for my experience with your company. So here it is. I have had a negative experience because you fail to respond to my multiple requests. You are also not asking for an honest review. Using spam to solicit fake reviews is most likely a violation of yelp policy. Your bot is not understanding my request to be removed from your fake review campaign. You are "Bugging" me. read more

Rodents Stop - Never Ending Spam Emails requesting YELP reviews...When I've never done business with them and have not requested to do business. - Pest Control Near Me - Van Nuys, California

Had 4 quotes for a small rat issue in my garage. Rodent stop was the most - by more than $3000. It's a lifetime guarantee but what if the company goes out of business? What if I move? The tech was nice but he immediately tried to sell me from the moment he stepped out of the car. Super super pushy and insistent that I had a severe problem when 3 other companies disagreed. I got several follow up calls after, even when I said we wouldn't be moving forward. I'm sure they do great work but did not love the pushy and forceful attitude. read more

I was referred to Rodent Stop a family member. She spoke very highly of this company. Has had no issues whatsoever, and since their advertisement says that they service the greater Los Angeles and within 75 miles to include ACTON, I decided to inquire. I spoke with a lady on the phone by the name of Jocelyn, who mentioned at that time that they did not service ACTON. I thought that was very odd since they have an entire website was dedicated to servicing Acton. Now, those of you who know living in an area such as Acton, it is very hard to come by effective rodent help so when I was told by my family about Rodent Stop, I was thrilled. I called back and submitted an online request just to be told the same thing, we don't service ACTON. I'm confused because your website https://rodentsstop.com/rat-control-acton-ca/ says very different. This is false advertisement. See attached photos please. read more

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I just had Rodent Stop complete their attic cleaning service of rodent contaminated insulation and I was very pleased with how the job was performed. Joey came out when I called and did a thorough inspection and let me know what I was going to happen when the cleaning crew showed up. When Gustavo showed up on time and completely prepared my house so that nothing would get into the rest of my house when they did the cleaning. They had all the right equipment and sanitary disposal supplies and they worked quickly and quietly (except the huge HEPA vacuum) and the crew was done before the end of the day, very efficient and they knew what they were doing. Very pleased with the whole operation. The best are usually never the cheapest, but you get what you pay for. read more

Rodents Stop offers an excellent service and it's worth every penny. We had rats that made it into our home in the kitchen areas. They became quite bold as the sauntered by us. Rodents Stop came over and put a stop to that! They set traps, cleansed the attic, blocked every possible opening both inside and out and put an end to the rats' shenanigans. LIFETIME GUARANTEED! Three years later we heard some scratching in the walls. They came back on time with a phone call to say the ETA. Inspected, set traps and returned the next week to dispose of the rodents and a follow up later to give us the all clear. All their representatives are friendly, attentive and professional. read more

Very quick service and quick turnaround of the quote. BUT, they are not a transparent company and I told them what I needed in order to pull the trigger. The quote was north of $5k, which felt expensive. I was told the course of treatment would be a day to rodent proof the house (covering holes and such) then routine maintenance of traps. My request was simple. Please send a breakdown of what the service entails. i.e.: 3 workers for an 8 hour day of work and $1500 of materials They were unable to provide even a cursory overview. This to me was very frustrating. And I told them I could not move forward without it. They still would not budge. I don't mind a company trying to make money. It is obviously the goal of a company to turn a profit. But not wanting to share details tell me they were planning on spending less than $1k in acctual expenses and charging an insane markup. Could you imagine going to a car mechanic and they just tell you. Yea it's $15k to fix the car, but we won't tell you why...just felt very unprofessional and not trustworthy. I am sure they offer a great service given the other reviews...but the lack of transparency tells me it is perhaps a overly costly option. read more

The best in the business. If you want to get rid of your rodent problems for good, these guys are definitely worth it. read more

One of the most professional and efficient operating companies I have ever done business with. They have a large initial fee to get rid of the rats inside your house and then, they take care of you for the rest of the time you live in the house. Unlimited inspections. They always follow up. Return your calls. They are extremely responsive. This company operates so efficiently that makes most of the businesses look like amateurs. In my opinion this kind of service is very rare these days. Most of the businesses do not care anymore. I call it "The Covid Effect". If I move to a different house, I will definitely give them a call and I encourage you to do the same. Again they are not cheap but the service is worth every penny. By the way the workers are very polite. They will explain all the details of their work. Keep up the good work Rodents Stop! read more

Because I am in a condo with 4 attached units, they had no interest in coming. They set up on appointment, then the night before canceled.

This small square bait works good as long as you stay on top of refilling bait traps. . I am now on top of it and check my traps at least every other day. I use a 2" x 4" piece about 8" to 12" long and run a long screw down the middle and Then take it off and put the screw down the middle of the bait (As there is a small hole in each piece of bait) sometimes I put two pieces of bait like a sandwich if I see them finishing the bait right away. My wife found a dead rat this morning And bagged it and threw it on the trash before the disposal service picked up today. read more

Easy to schedule and they came on time. Very thorough - explained everything they were doing and why. Sealed up everything they could find. And the problem was solved. Now 18 months have passed and, based on some droppings, at least one critter seems to making its way in again. Just called and they are sending someone over to take a look. No issues, just good service. read more

After I was given a $5,000 quote by this company to clean out the attic which they stated had evidence on being on the verge of infestation, I had 2 other companies come to give second opinions. The Rodents Stop technician completely exaggerated the situation and stated that there was evidence of live rodents, as well as babies. The other company set traps and is monitoring for evidence of infestation... Not ONE trap has gone off and no evidence of current activity in the attic. I know that the technician knew I was not going to climb into the attic and check it out for myself, which as a homeowner I should have just done rather than just trusting a sales person to do the right thing. But I am not stupid enough to take only one company's recommendation...especially with having to spend this amount of money. Please do better... read more

Just want to update that Rodent Stop is the ONLY service I've found that wants to eliminate rats from your property - not just bait and trap them, which does NOTHING to solve the problems. Our house is still rat free! read more

I highly recommend Rodent Stop to eliminate your rat problem. Not only did they completely rid my house of these pests years ago, they came back recently to do it again, free of charge (the rats came back because of a rotted outside door to my water heater. It wasn't rotted when Rodent Stop initially treated my house). Thank you to the whole team. You guys are the best!! read more

Rodents Stop just looked at the kitchen, not the whole house, the girl checked not more than 2 mins, did not go to living room, bathroom, bedroom to check for hole. Very lazy & Unprofessional. read more

Giving credit when due, great price! The best price I got! But customer service was terrible. I did the 5 month payment plan , asked them not to keep my card on file because I'm going to be using another one. Checking my bank statements two weeks after my first payment they took two payments in one week. But it was supposed to be once a month for 5 months. We never picked a date for payment being I just paid my first one. Then taking two in one week after the payment for the month was made ? Then they cleared my account out so my house note was late and messed up all my automatic payments. Then they called and said my four payment didn't go through. Remind you this was all the same month. FIVE MONTH PAYMENT PLAN means all in one month now ? Then when I explained my issue and I'm four months ahead now , the lady just said well do u have another card for the final payment ? ARE YOU KIDDING ME?! And she was so rude I end up having to get off the phone. I told her she was rude and it's best to get off the phone and call back once I'm calm. She said if I didn't pay they will send it to collection. I figured I had four months to pay my 5th month payment so why not wait. They called once more rudely threatened me and o haven't heard from them since. Still have the on going issue in my house. So was it worth my 8k absolutely not. This being the response I received. I didn't know that 5 month payment meant to pay it 1 week after the first payment. If first was feb. why was the second and third one in feb too ? I would only assume the second one would be March third in April not when they feel like they want to. Maybe they meant five DAY payment not month. But clearly I'm at fault for thinking my payments should have been once a month not once a day. read more

Rodents Stop - Terrible response - Pest Control Near Me - Van Nuys, California

I actually want to give them 4 1/2 only because their work was recent and have yet to test the lifetime transferrable warranty. From the first interaction with this company to the final attic re-insulation, everything was ideal; great communications with office personnel, prompt, friendly and knowledgeable inspector/estimator open to questions, removal crew was cleanly efficient, and all signs of infestation were thoroughly removed with all possible entry points thwarted. Everyone was easy to work with and best of all no more mice or rats! Should any show themselves in the future I am assured a quick call will have someone dispatched to do whatever necessary to remedy the situation. They are not the cheapest but the saying is you get what you pay for...who else offers a lifetime warranty that goes with the house?! Best company I've dealt with in a long time! read more