I had a battery issue with my laptop and these guys were fantastic. They ordered my battery for…read moreit, I came back in when the battery came in. They said it would take a couple hours, but I had another appointment in Gardnerville in a couple hours. The young man said, "Let me look at it" and then he fix it right there!! I am really impressed by their professionalism, courtesy, and just running a great small business!! Please support our small businesses, becasue they get things done!

Stay away! They don't honor the warranty they give on their service. We brought in our cellphone…read morethat went dark. They charged $265 for diagnosis, internal fixation and a new screen. When we got the phoe home next day, we saw it wasn't working properly. Images giggled on the screen. Phone quality was very poor. We took the phone back in and Randy refused to stand behind his warranty. He was loud and abusive. I've never been treated that way by a merchant. We got a new phone today and we're wring off the $265 loss.

A Big thank you to Reno IPhone & IPod Repair! My IPod died on me and I was pretty bummed about…read morelosing all my playlists. I called up, they took it in right away, replaced the battery (very reasonable price for replacement battery) and I'm back in business the next day! Thank you again!

Completely exceeded my expectations. From the moment I walked in, the person at the front desk was…read morefriendly, knowledgeable, and genuinely committed to helping me get my device back working condition. She diagnosed the issue quickly, explained everything clearly, and bam! My phone was fixed far faster than I expected. If you need any kind of phone or iPod repair in Reno, this is absolutely the place to go. Highly recommended.

I called cuz I love their name and they are rated good. Was very nice and helpful. So if you break…read moreanything like my mom broke her old vcr/dvd combo go here. Just know they might be able to get parts for old units lol. I am going to take my mom's laptop to them now.

My phone had some type of virus. They were able to fix in a very short time. All good now! These…read moreguys are the real deal, I wouldn't go anywhere else.

This guys are fast and affordable. They really went out of…read moretheir way to make sure that my phone was not only fixed properly, it was also done faster and with even more accommodations, and I'll not say in detail- but it was above and beyond! Great service! Great prices! Great attitudes! The Only Place in the area I'd take my phone to.

I visited moon cell to get my MacBook repaired I had talked over the phone to them first they said…read morethat they could fix my Mac and the price everything went well when I dropped it off the employee told me that he would be in contact with me to and let me know how the repair is going. 2 weeks go by with not call no message no nothing I showed up to pick up the computer they returned it to me in pieces and when I asked for the lcd screen and the glass for the screen they don't know where it's at.... The computer is unusable.

I needed a new battery for my ancient iPhone. It still works just fine and I decided it was a lot…read morecheaper to get a new battery than to buy a new phone. After going to two other places - Best Buy will only repair iPhones 8 and up and Mac-o-rama would have to order the batteries - I decided to go try the kiosk in the mall. I had checked them out a couple of days before and wanted to do some price checks before coming back. Tre - the owner - was very helpful and said this was his second iPhone7 battery replacement today and I was in luck because he had one battery left. YAY!!!! It took about half an hour to get the work done and only cost me $70. I would highly recommend this service.

I went in yesterday to get a cellphone case for my phone, the owner was phenomenal to deal with. I…read morewould Highly recommend his business at Meadowood Mall! Definitely took the time to help me. His attitude was terrific. Thank you! I would recommend you to everyone I know. Marla Di Loreto

My son brought his SAMSUNG s20 FE to this hole in the Walmart to get it fixed - the guy offers him…read morea big discount for using cash or Zelle (Sketchy but not that unusual) Phone left there Sat - he went back later that day, the guy tells him to come back Monday. Monday he gets the phone back - seems to be working although CLEARLY NOT OEM parts - the bevel around the screen was bigger, but it worked. Two weeks later the screen goes black - so my son goes back to "THE FIX" - same repair tech tells him the screen is cracked (he didn't drop it or damage it) there's no visible crack and he tells him there' "INSECTS THAT INFESTED THE PHONE AND HE SHOULD JUST BUY A NEW ONE" because this one is not fixable. I think he didn;t want to fix it or is incompetent. I took it to HOUSTON WE HAVE A PROBLEM by COSTCO and they fixed it WITH OEM parts for the same price and he backs his work up with a thirty day warranty. I went back to The Fix and the owner was obstinate and said he would not refund anything. Folks AVOID THIS PLACE ALL ALL COSTS - use HOUSTON WE HAVE A PROBLEM instead. This guy is a crook and a thief.

Buyer beware. He quoted me $100 to replace the screen on my iPhone 15 pro. He replaced it and added…read more"labor" to once he rang me up. Needless to say I won't be going back.

My technician, Drake, was very helpful and efficient. Was able to fix my phone's charging port with…read morea thorough clean-out. Free of charge even. Finally, I was also able to get my Nintendo Switch checked in with a clear window of when it should be done.

Drake was awesome! Great customer service & same day repair. Price transparency so you don't feel…read morelike you're getting ripped off-- Couldn't be happier (:

Quoted $200 on their website. Offered $28 post-inspection with no legitimate reason. (Oh, they…read moresay the $200 was for a brand new phone. A-how many people send them brand new phones and B-why does the web site fail to mention that fact). It's clear they hope you don't reply and after the stipulated 5 days waiting period they'll issue payment. Called customer service and offer magically went up to $100, then $125 when I still refused. They finally called and offered $135 before mailing back to me. I subsequently sold to a reputable dealer who honored the price they quoted on their website. This is a total bait-and-switch hoping to take advantage of people who aren't paying attention and don't react quickly enough.

I expected some bait and switch. But the level was abhorrent. I sent them a brand new Apple 6plus…read morein mint condition which they quoted me $400 over the phone. After having me mail my device so they could "inspect" it, it's now apparently worth $56. Yep. I asked for my phone back which I will now have to pay for postage. And we'll see how that goes. Some real shade going on.

Lied to me and said the screen they used was the best one within a day or too I can see light spots…read moreon the screen when it turns black on switching . Tapping doesn't work some times on the bottom half of the phone and screen turns black at moments and have to hit the power button to flick the screen back on at random times

Did a good job. He ordered the part and it was here when he said it was going to be there.read more

Great service and inexpensive as well. I would recommend Randy Sloan to anyone that wants their…read moreelectronics repaired.

I had a very old cd player that holds 200 cds. It stopped working a while ago and I finally got…read morearound to bringing it here. When I walked into the shop I felt like I took a step back in time...in a very positive way. I don't remember his name but the owner opened it up, knew exactly what was wrong with it and gave me a price to fix it. Since I have no need for a player that holds 200 cds and since it's so old it doesn't even have any wireless capability I said no thank you. I suggested he fix it and sell it and he told me what he does in a situation like this. He fixes it and donates it. I found that so heartwarming. Needless to say I highly recommend this business.