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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    4.0
    (75 reviews)

    My phone got infected with a virus and my current package missed it. Before the day was over I had…read morefour different anti virus programs fighting for dominance. I couldn't delete them because each time I tried another one tried to join the melee. The tech fixed phone in just a few minutes.

    This so-called business on Virginia Boulevard in Reno you break we fix is a Samsung authorized…read moredealer! Or at least that's what they say I had a simple fix after being on the phone with Samsung and waiting for one hour to take it to the store they take off the back of the phone and make a simple fix to a common problem with the Samsung Note 10 plus and this problem is the on/off button they looked at me they went in the back and a minute later they came out and said"we don't feel comfortable doing this" what? Samsung explained this would be a very simple fix and it is a common problem and they didn't feel like it? I wouldn't recommend this to my worst enemy they are worthless when I asked him what the problem was the man at the desk just stared at me wouldn't speak and turned around and walked away in the back. Obviously their paycheck is not going to change $1 the people losing the money are the ones that hired them and pay their paychecks and that won't be affected but the store can't meet its bottom line because the people who work there don't feel like it!??! I give this no stars not even one because that was b******* I went to the mall they fixed it for free in less than 3 minutes! Go to Moon cell you break we fix is a rip off they're stupid they don't want to work and they "don't feel like it"

    Batteries Plus

    Batteries Plus

    4.3
    (124 reviews)
    $$

    I had a pretty frustrating experience with Batteries Plus and wouldn't recommend going this route…read morefor a car battery install. Their website wasn't working when I tried to schedule an installation, so I called the store directly. The person I spoke with told me to go ahead and purchase the battery online and said they would install it when I came in the next day. Great. That sounded easy enough. I drove across town expecting a quick install, only to be told once I arrived that they don't install batteries on my vehicle's make and model. That would have been extremely helpful information to share during the phone call before I made the trip and purchased the battery. On top of that, they also wanted to charge an additional $40 just to register the battery after installation, which was never mentioned beforehand and honestly felt excessive. Between the website not working, the incorrect guidance over the phone, the wasted trip across town, and the surprise extra charge, the experience felt pretty disorganized and frustrating. I'd strongly recommend calling somewhere else first if you need a battery installed.

    What a great place for all of your battery needs. As I approached Batteries +, I was quickly…read moregreeted as the door was held open for me. There were several customers ahead of me but their questions and needs were promptly met. I had a question about a fire detector and it was answered and a permanent remedy for as recommended. In addition, several customers need help bringing large batteries in and the staff gladly went to their cars and carried them into the store. All my battery and light bulb needs will be taken to Battery Plus.

    The Fix - mobilephonerepair - Updated June 2026

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