I needed a new battery for my ancient iPhone. It still works just fine and I decided it was a lot cheaper to get a new battery than to buy a new phone. After going to two other places - Best Buy will only repair iPhones 8 and up and Mac-o-rama would have to order the batteries - I decided to go try the kiosk in the mall. I had checked them out a couple of days before and wanted to do some price checks before coming back. Tre - the owner - was very helpful and said this was his second iPhone7 battery replacement today and I was in luck because he had one battery left. YAY!!!! It took about half an hour to get the work done and only cost me $70. I would highly recommend this service. read more

I went in yesterday to get a cellphone case for my phone, the owner was phenomenal to deal with. I would Highly recommend his business at Meadowood Mall! Definitely took the time to help me. His attitude was terrific. Thank you! I would recommend you to everyone I know. Marla Di Loreto read more

I've used this place twice to replace two different iPhone screens. Service is trustworthy and never had an issue with the new screen being installed incorrectly. I've used another service before and the screen was put on too tight so random things were being hit even though I didn't touch anything. This place does it right. My only gripe is the cost but it is what it is. read more

Excellent service! Had exactly what I needed and the owner went beyond my initial need. I appreciate the service and the fair pricing

Went in today to get my daughters iPhone screen replaced. Tre was awesome and knew exactly what was wrong. He was very efficient and such a great guy to have a conversation with during the repair. He also put the new screen protector and case on her phone. Tre went out of his way to help me out with my phone as well which I really appreciated. It's not often anymore to get that great of service and a friendly person to help you out. We will be sending friends and family to him for their phone needs and repairs. This is our new go to place! read more

These guys did a great job getting my water-damaged phone to boot so I could go home and transfer everything to a new phone. Please note the phone numbers on the e-receipt and the web site do not work. You'll have to wait for them to call you if they have to order a part. read more

Best place to go get your phone checked out by my homeboy Carter and good people smart technology down here at Meadowood Mall read more

Cellairis - Hello this is a good friend of mine he is the tech artist here at the Mall he helps me with all my phone issues - Mobile Phone Repair Near Me - Reno, Nevada

I went to this Company to fix my cracked screen on my Iphone.. when I went to get my phone it the person who fixed it had dated my phone and now my touch I'd dont work.. she admitted that she had damaged it but can't do anything abvit.. refused to give me the manager number.. location was meadow wood mall in Reno NV read more

I decided it was finally time to get my cracked screen replaced. When I did the first check it was good so I left. About 10 minutes later my phone started acting like I was pushing buttons that I hadn't. I went back but was told I had already signed the document so too bad. I went home to research and what I learned is that this happens when the screen replacement is too tight and it has a high chance of cracking again. Just over a week later I woke up to a cracked screen even though it was in perfect shape when I set it on the table when I went to sleep. But hey, it doesn't press random buttons for me anymore.... read more

Carter was so amazing! He fixed my phone in about 20 minutes. He was so nice and even put on a tempered glass screen protector (only a couple extra bucks) to protect my new screen! I definitely recommend going here. Was $99.00 for my iPhone 6s Plus. read more

Cellairis - Mobile Phone Repair Near Me - Reno, Nevada

On 12/31/19 my partner and I went to the Reno, NV repair kiosk. We were told that it would take an hour to fix the phone, so we left and came back on the hour. We were then told that the employee was unable to get to the phone, and to come back in 20 more minutes. After waiting even longer, we get back to a horrid scene. The phone was returned to us MORE broken than it was before, illustrating LED damage that was not present before we left the phone. Simple cracks were now understated by half a screen now unable to be used. We were shocked to find that the insurance we had purchased was not utilized to fix the phone, and that it was in fact WORSE. We came back today, same employee. He told us that now, our insurance was totally void as he found "water damage" on the phone. This was not mentioned to any degree when we waited 80 minutes on 12/31 while he "worked" on the phone. In fact, we were told to come back another day so he could have the time to repair the phone! That's 2, 45-minute commutes, 175$ basically stolen, and a phone no better off. No offer for compensation in any form. Save yourself from the epic frustration of this place! read more

My IPad fell on my tile floor and the screen shattered. They replaced the screen within 1 hour on a Sunday afternoon and at a reasonable price. I was very pleased with the service! read more

Fourth visit was worst than the previous 3! The manager has such bad customer service skills, I am shocked he has a job. First thing he said he was going to call security and have me removed. I just wanted him to take responsibility and fix a phone he broke. I was able to locate my receipt on my email (though he didn't demand seeing it the last time I was there to open the phone up and jack the screen up that time not lining it up correctly) After four hours of him working on it, I watched him struggle to put the phone back together when I came back and then when I asked if it had service, he said nope I fixed all I could and I cannot do anything else for you. He then handed my daughters phone to me with a completely black screen, which he said it would not charge and would not turn on at all. If that wasn't enough the face plate was put on so poorly this time there is a huge gap at the top of the phone. I said I brought the phone in completely charged and at least worked except for it could not connect to service. He yelled back at me, "No it wasn't!" Calling me a liar and breaking my daughters phone even more so now I am worse off than I was when I arrived. I asked for the owners information and he yelled "I am not giving that to you!". You tell me that this guy should be working on cell phones and managing a store! I wonder if the owner would want his child to have a broken phone for weeks so he was not able to communicate with them. Thank you for the refund of the initial repair and the returned broken now useless phone that cost me $649! Appreciate doing business with you! PLEASE, PLEASE, PLEASE DO NOT GO TO THIS KIOSK! read more

I had a very bad experience the first time we used cellairis. The second time we used them was today and it was a world of difference. They had all the parts for my phone and it was fix within 45 minutes. read more

I'm not one to write reviews but this one definitely needs to be written. I dropped my phone and cracked my screen for the first time ever. Paid $100 for a fix, left with my screen perfectly intact and woke up the NEXT morning with a crack across the top of my screen. My phone was never in my pocket or anywhere where a caused crack would of been possible. I came back in and was told I'd have to pay another $60 to fix my phone which I denied. It's only been about 2 weeks so far and I have at least 3 more sudden cracks on my screen. Should of read the reviews before coming here, such a waste of funds & definitely cheap material! read more

Went to get my iPhone 5s screen replaced. After they replaced it i my thumbprint scanner and volume button didn't work. After three separate trips to their booth I ended up having to get a new phone which they paid for but the whole ordeal took about two months read more

DO NOT GO TO THIS BUSINESS! Had a cracked screen on my brand new iPhone 7. While replacing screen they completely wrecked my phones proxy sensor and phone is now unusable. They will play dumb and act like it's Apple who is the problem. Meadowood mall should be ashamed of themselves for letting this shady business operate in their mall. read more

They were super fast and friendly. My phone is much better now and my fingers are safe with the new screen protector.

I wish there was an option for negative stars. My fiance and I called Cellairis over a week ago and they assured us they could fix her Moto E4 Plus' screen within 30 minutes. We went in, paid $100 and had them order the piece. They said it would arrive in Wednesday, so first thing Wednesday morning I called and they said they had the screen and if I bring it in after 4pm they'll get it fixed. About 430pm, I get a text message from them saying that they need us to come back on Friday or Saturday because they "got busy all of a sudden", even though I arrived exactly when I told them I would to drop off the phone. When I gave them the phone, the younger kid that always wears sunglasses seemed irritated and acted as if he was doing us a favor to "squeeze us in, even though he usually leaves at 4pm". My fiance and I go to Costco, leaving the phone with them trusting they'll fix it, and when we were heading back after about 45 minutes, we get a call from him saying he punctured the battery. We went in and talked to him to see out options, which were get a full refund and get the phone back or leave the phone with them for a week so they can order a battery. I wasn't happy with either of the options. He ended up giving us our money back, and gave the phone back. But he didn't even replace the screen! It was still shattered. He refused to give us the managers contact information, seemed as if he didn't care that my fiance now does not have a phone because of THEIR mistake, and would not take any responsibility for what happened. I will be calling corporate and visiting the manager on Friday. Wether or not the phone gets fixed, which will now be way more expensive for me because of them, I feel as though their superiors need to know how terrible these people are conducting business and treating people and their devices. Do NOT take your phone to these people!!! read more

I went here to get a screen replacement, which ended up being about $160. I was very upset with the price, especially when my new screen started coming off a few days later due to a bad installation. I ignored it at first, but then when I took off my phone case to show my dad the whole screen was loose and practically falling off. I then tried to put the case back on, and despite the glass screen protector I had, the screen cracked because of how far it was sticking out. We did have a warranty, but it wouldn't replace a damaged screen. That being said, we went back to see if they would take the warranty and fix it even though there was a crack. We were prepared for drama, but they took one look and grabbed my phone without hesitation and fixed it in about 25 minutes. They even gave me a free glass screen protector to replace the one that had been on my phone before. They were very nice about it. I went from wanting to leave them a bad review to being so grateful for the way they handled it that I couldn't help letting everyone know how great they are. I'm very satisfied. read more

Great service Allen was very helpful... he knows his product. Couldn't find any selection of cases on Att or Best Buy Cellairis has a great selection and options to choose from. I will definitely shop there again. read more

Zero stars for the con artist douchebags here at the Reno, NV location. My galaxy s5 had a simple little crack in the screen. I paid for a replacement, screen protector, and the best case only to be told that the replacement screen doesn't work and is also cracked. I waited over a week for them to order a new one, and now they won't replace it without me paying $200. I will make sure to let everyone know not to give them any business. They can't even do there god damn job read more

I went to cellairis to get my phone fixed today the guy didn't wanna do it because they were busy but I had been told to come in today. I bring my phone in the guy didn't wanna do it to begin with, then calls about an hour later and says he punctured my battery, Then we go in to talk to him he didn't even fix my screen and now I don't even have a battery and my phone doesn't work at all!!! He refused to pay for a new battery! And wouldn't repair my screen. Now I don't have a phone he was so fucking rude.He also admitted he didn't know what he was doing.He would not give me his managers number and offered no solution.Said he would give me half my money back and order me a battery so I would then be paying for his mistake and still have a broken screen, because he didn't know how to fix it to begin with. I'm warning you don't go to cellairis at meadowood mall!!!! Never dealt with such horrible customer service I'm pretty sure he punctured my battery so he wouldn't have to replace the screen. read more

I would not recommend this repair service to ANYONE. They replaced my cracked screen, but within the hour my entire iPhone stoped working. There was nothing wrong besides the cracked glass when I brought it in. After taking it to Apple, they told me key parts had been left out during the "repair" and the screen was no longer getting power, so I brought it back to the mall for a refund. The employees assured me they could fix the issue and did get it to work again; however, the screen does not respond half the time and it will no longer take photos. It was not worth the $130 price and hassle (was also quoted $99). Should have just brought it to Apple for the same price and better service. Now I'm paying double... read more

I was a little hesitant on choosing this place because of the reviews but I was pleasantly surprised. My screen was cracked really bad and I got a beautiful screen back!! read more

Great service! Took 15 minutes to replace my iPhone 6 screen! And everything works perfectly! Thank you Jake.

I was very disappointed in this business and will not recommend them to anyone. We dropped off a phone for what we thought was a screen repair and told it would be $99.99 and take 1 hour or so. After 90 minutes of waiting we checked back and told it would be another 20 min. We returned 20 min later and told it was not ready and wouldn't be ready now for 2 or 3 more days and now the repair would be $150. Of course the phone was now completely disassembled so we didn't have much choice. It actually took 4 days to get our phone fixed. When I went to pick it up, the red headed gal working at the kiosk was rude. I asked why it took so long and was not given any answers except talk to my manager as he fixed it. She was definitely not helpful nor courteous and her customer skills were sorely lacking. No apologies were given for the delay and no answer why it took 4 days. I'll definitely be calling the manager read more