Ryan was really helpful throughout the whole process! I came into the business five minutes before…read moreclosing, but he happily took me in after seeing me outside the doors. He took the $65 deposit to take a look at my electronic, and he was patient when I asked him questions on the device. After a couple days, I called to see if the device was ready for pick up and then I came to pick it up. He fixed it successfully and let me know that the 65 deposit the repair!

Best service in Reno Area for IPHONE/IPAD repair. Right near the Home Depot close to 395 and…read moreMcCarren just north of the Spaghetti Bowl.

Wonderful staff an great team clean an excellent customer service team did the clean on my husband…read morephone nice

came in for an iPhone replacement screen. 3 months later there's a small black spot on the screen…read more phone screen replacement was 4 days past warranty and was not covered.

They took over a month to tell me the part they ordered was the wrong part. I had to tell them to…read morereorder the right part! Two weeks later they tell me they can't fix it because the part doesn't exist to order anymore. That was a big fat lie. What they should've said is we are not authorized by Apple to fix your computer. That's because only certified Apple repairmen can get the Apple parts for their MacBooks. These guys wasted my time and LIED! They will waste your time too just to make a buck. Don't go here! A guy had told me a couple months prior not to go here but I went anyway because it was convenient. I got screwed. Listen to me this time. Don't go there!! The jerk was very rude too.

I called cuz I love their name and they are rated good. Was very nice and helpful. So if you break…read moreanything like my mom broke her old vcr/dvd combo go here. Just know they might be able to get parts for old units lol. I am going to take my mom's laptop to them now.

Did a good job. He ordered the part and it was here when he said it was going to be there.read more

Lied to me and said the screen they used was the best one within a day or too I can see light spots…read moreon the screen when it turns black on switching . Tapping doesn't work some times on the bottom half of the phone and screen turns black at moments and have to hit the power button to flick the screen back on at random times

Drew helped me out was very helpful and got my iPhone working again. They were fast and very…read morehelpful!

I brought my daughter's Iphone15 in last month because her screen was frozen. I found Oscar to be…read morevery helpful and friendly. He said there were a few things they could try before I committed to buying a new screen. It turned out she had some water in there and I ended up buying their insurance plan because it's better than the deal I would have received from my carrier. They did the job and was able to return my teen's phone the following day. There was a small discrepancy on the price I would initially pay for the screen and my final price at pick up. They did give me the cheaper of the two, thank goodness because It was a significant amount. These phone and their repairs aren't cheap. I'm glad my daughter's device has this coverage and my studio beats and air pods. Thank you Oscar for your help with getting my teens phone fixed and back to us. I recommend this store and their insurance plans that will insure a phone and your devices under one simple plan.

I had a great experience at this store. Big shout out to Danny for excellent customer service!…read more Needed a battery replacement for a Samsung Galaxy S10+. Danny ordered an OEM battery and it arrived the next day. He called me as soon as it was in, and the phone was ready within an hour after drop-off. Working perfectly! We will use this store for all of our repair needs. Thanks Danny!

Finally got my phone screen repaired. Thank God! My phone was looking so busted but Danny saved the…read moreday! After going to battle with my phone service and Insurance Representatives last week I'm more than satisfied with my repaired screen. Danny was very kind, easy going, and super helpful. If you need your phone fixed and looking for a place that's quick and provides quality this is the place! Thanks again Danny!

I have been going there for years for small things and for car batteries. I have received top notch…read morecustomer service every time I have needed something. The folks there take the time to explain things patiently. I recently had a problem with my trailer and made several trips chasing the problem down. Chris and a couple other folks there took time to troubleshoot and tinker the parking lot in the hot July sun. I am used to great service there, and this was beyond even that.

I had a pretty frustrating experience with Batteries Plus and wouldn't recommend going this route…read morefor a car battery install. Their website wasn't working when I tried to schedule an installation, so I called the store directly. The person I spoke with told me to go ahead and purchase the battery online and said they would install it when I came in the next day. Great. That sounded easy enough. I drove across town expecting a quick install, only to be told once I arrived that they don't install batteries on my vehicle's make and model. That would have been extremely helpful information to share during the phone call before I made the trip and purchased the battery. On top of that, they also wanted to charge an additional $40 just to register the battery after installation, which was never mentioned beforehand and honestly felt excessive. Between the website not working, the incorrect guidance over the phone, the wasted trip across town, and the surprise extra charge, the experience felt pretty disorganized and frustrating. I'd strongly recommend calling somewhere else first if you need a battery installed.

I called Batteries Plus looking for an 18650 rechargeable battery. Tim informed me that there were…read moretwo variants of the battery and confirmed that both were in stock. When I arrived at the store 10 minutes later, Tim already had both variants at the counter for comparison to the old battery. He promptly identified the correct replacement and rang up the transaction. Elapsed time in store: 2 minutes. Thank you, Tim.

HORRIBLE! Purchased a deep cycle battery, it is dead, won't hold charge, took it in as it was only…read more18 months old, guy goes "it gas only 1 w do drainage in your car and no warranty ".. . Waste of money and time! Never had issues with autozone O'Reilly or Costco, oll NEVER deal with your company again!

I needed a new battery for my ancient iPhone. It still works just fine and I decided it was a lot…read morecheaper to get a new battery than to buy a new phone. After going to two other places - Best Buy will only repair iPhones 8 and up and Mac-o-rama would have to order the batteries - I decided to go try the kiosk in the mall. I had checked them out a couple of days before and wanted to do some price checks before coming back. Tre - the owner - was very helpful and said this was his second iPhone7 battery replacement today and I was in luck because he had one battery left. YAY!!!! It took about half an hour to get the work done and only cost me $70. I would highly recommend this service.

I went in yesterday to get a cellphone case for my phone, the owner was phenomenal to deal with. I…read morewould Highly recommend his business at Meadowood Mall! Definitely took the time to help me. His attitude was terrific. Thank you! I would recommend you to everyone I know. Marla Di Loreto

My son brought his SAMSUNG s20 FE to this hole in the Walmart to get it fixed - the guy offers him…read morea big discount for using cash or Zelle (Sketchy but not that unusual) Phone left there Sat - he went back later that day, the guy tells him to come back Monday. Monday he gets the phone back - seems to be working although CLEARLY NOT OEM parts - the bevel around the screen was bigger, but it worked. Two weeks later the screen goes black - so my son goes back to "THE FIX" - same repair tech tells him the screen is cracked (he didn't drop it or damage it) there's no visible crack and he tells him there' "INSECTS THAT INFESTED THE PHONE AND HE SHOULD JUST BUY A NEW ONE" because this one is not fixable. I think he didn;t want to fix it or is incompetent. I took it to HOUSTON WE HAVE A PROBLEM by COSTCO and they fixed it WITH OEM parts for the same price and he backs his work up with a thirty day warranty. I went back to The Fix and the owner was obstinate and said he would not refund anything. Folks AVOID THIS PLACE ALL ALL COSTS - use HOUSTON WE HAVE A PROBLEM instead. This guy is a crook and a thief.

Was able to fix my phone but charged me more than initially quoted. Friendly and fast service. Only…read moreaccepts cash or Zelle.