I had a battery issue with my laptop and these guys were fantastic. They ordered my battery for…read moreit, I came back in when the battery came in. They said it would take a couple hours, but I had another appointment in Gardnerville in a couple hours. The young man said, "Let me look at it" and then he fix it right there!! I am really impressed by their professionalism, courtesy, and just running a great small business!! Please support our small businesses, becasue they get things done!

Stay away! They don't honor the warranty they give on their service. We brought in our cellphone…read morethat went dark. They charged $265 for diagnosis, internal fixation and a new screen. When we got the phoe home next day, we saw it wasn't working properly. Images giggled on the screen. Phone quality was very poor. We took the phone back in and Randy refused to stand behind his warranty. He was loud and abusive. I've never been treated that way by a merchant. We got a new phone today and we're wring off the $265 loss.

Fair pricing and honest service! had some issues with my…read morerepair at first but Houston took care of me without question highly recommend will return for anything in the future!

I came in a couple months ago to get an iPhone fixed front and back glass cracked the guy was very…read morenice and so helpful (although he didnt tell me about warranty) and even offered me a discount on second device. Fast forward to today I came In because that same iPhone screen blacked out apparently the warranty on the past service was only a month! So the girl explained to me no warranty I'd have to pay and tried to help me understand but thought they could if done better

A Big thank you to Reno IPhone & IPod Repair! My IPod died on me and I was pretty bummed about…read morelosing all my playlists. I called up, they took it in right away, replaced the battery (very reasonable price for replacement battery) and I'm back in business the next day! Thank you again!

Completely exceeded my expectations. From the moment I walked in, the person at the front desk was…read morefriendly, knowledgeable, and genuinely committed to helping me get my device back working condition. She diagnosed the issue quickly, explained everything clearly, and bam! My phone was fixed far faster than I expected. If you need any kind of phone or iPod repair in Reno, this is absolutely the place to go. Highly recommended.

I called cuz I love their name and they are rated good. Was very nice and helpful. So if you break…read moreanything like my mom broke her old vcr/dvd combo go here. Just know they might be able to get parts for old units lol. I am going to take my mom's laptop to them now.

My phone got infected with a virus and my current package missed it. Before the day was over I had…read morefour different anti virus programs fighting for dominance. I couldn't delete them because each time I tried another one tried to join the melee. The tech fixed phone in just a few minutes.

Oh my gosh!!! We people here in Sparks are so LUCKY to have these people to help us…read more I allowed a severe security breach to happen...smack myself on the head. I thought I was so much better than this. (:-( I checked Yelp reviews and chose very well coming here. They have a reasonable rate, they offer rush service at a reasonable rate and they are all soooo helpful! And so very kind to me. I prefer text to phone and they made that happen for me. When I picked up my computer Jean even helped me change my computers password and fixed my login so it is exactly what I wanted. She even helped me download my most important program so I'm up and running when I get home. If I have any future problems THESE ARE MY PEOPLE! Jay checked me in...so great. Nat the owner helped over the phone. Thomas helped also. They are a great TEAM. I feel so safe dealing with a company who has been in business HERE for DECADES! They offer a reasonably priced protection that alerts them if I have a security problem. I think it sounds great after what I've just gone through. I'm in my 70's and I'm not totally computer illiterate...most of the time...but sooo much has changed in the decades since I started with DOS...(:-) I feel like from now on if I have an issue I can come here and pay their help rate and not have to fight with my computer ever again. They also seem to have quite a bit for sale in addition to service. This is a TRUE FULL SERVICE COMPUTER CENTER. Come here first so you can see what a REAL Computer Shop looks like. If you find this review useful please VOTE!

I absolutely recommend this business…read more The Service Requested was to have an obscure tech device get a format and reload of its oem software. While that was unable to be accomplished due to the complexity of the device, I still feel this company excelled in providing high quality customer support. If I had to quantify a rating for 5 stars, here is my rationale 1st. Communication, the owner of the spent time corresponding through text messaging to drill down on the problem and come up with a viable solution 2nd. Professional, he knew what he was doing, and while the device could not be repaired, he provided options and alternatives to try to work to the desired outcome. 3rd. Courtesy, after explaining my situation and desire for the repair, the owner was nothing but courteous and respectful. Even going beyond to be helpful in a capacity to help me achieve my goal. 4th. Integrity. Called it like he saw it, didn't take money for something that may or may not have been completed. Was honest about his ability and what I could hope to achieve. 5th. Business storefront availability. Clean, easy to find, approachable and courteous staff. These are my reasons for awarding five stars even for not having completed a transaction. I use them in the future for any other tech issues that arise. Thank you PC Service Center

Have to give a big thank you to Dan who was very professional and did a excellent job putting in a…read morenew operating system for my father in laws computer. Both Dan & Alex deserves huge kudos for spending extra time with him. Both were patient, kind and went well beyond the call of duty- even helping him with his TV remote on top of the computer tech visit. Highly recommend this business. Great value & attention to detail. Our experience was outstanding. Thanks again guys!

The computer guy is a great company! Alex did a great job recovering information that had been…read morelost due to dropping my laptop. Top notch customer service , very friendly and knowledgeable.

My son brought his SAMSUNG s20 FE to this hole in the Walmart to get it fixed - the guy offers him…read morea big discount for using cash or Zelle (Sketchy but not that unusual) Phone left there Sat - he went back later that day, the guy tells him to come back Monday. Monday he gets the phone back - seems to be working although CLEARLY NOT OEM parts - the bevel around the screen was bigger, but it worked. Two weeks later the screen goes black - so my son goes back to "THE FIX" - same repair tech tells him the screen is cracked (he didn't drop it or damage it) there's no visible crack and he tells him there' "INSECTS THAT INFESTED THE PHONE AND HE SHOULD JUST BUY A NEW ONE" because this one is not fixable. I think he didn;t want to fix it or is incompetent. I took it to HOUSTON WE HAVE A PROBLEM by COSTCO and they fixed it WITH OEM parts for the same price and he backs his work up with a thirty day warranty. I went back to The Fix and the owner was obstinate and said he would not refund anything. Folks AVOID THIS PLACE ALL ALL COSTS - use HOUSTON WE HAVE A PROBLEM instead. This guy is a crook and a thief.

Buyer beware. He quoted me $100 to replace the screen on my iPhone 15 pro. He replaced it and added…read more"labor" to once he rang me up. Needless to say I won't be going back.

Lied to me and said the screen they used was the best one within a day or too I can see light spots…read moreon the screen when it turns black on switching . Tapping doesn't work some times on the bottom half of the phone and screen turns black at moments and have to hit the power button to flick the screen back on at random times

Did a good job. He ordered the part and it was here when he said it was going to be there.read more

Anytime I've needed something printed in color, or a booklet printed, I've used this Staples. My…read moreprojects have been completed in the estimated time frame. I've sent about 10 projects to them to print for me. Only once was a project done incorrectly. It was a spiral bound booklet and the spiral was added to the right side of the paper rather than the traditional left. The person working the print area was prompt to fix the mistake and I was out the door not long after. Despite the little oopsie, I will continue to come here for my printing needs.

A Five Star customer experience and a big thanks to Manager Tim. I came into scan a puzzle but…read moretheir machine could not scan it. So Tim suggested a photo! I never thought of that, and so now I have the photo enlargements I need to create a fantastic fabric tiger Art Quilt. If he did not suggest a photo, I would have left with nothing. I am so thrilled. Thank you to Jasper & Kyle in the print center for your photo enlargement skills and customer service and the price was amazing. Thank you to Heather and Manager Tim, for your Five Star Customer Service at the checkout and Amazon return center. This is truly a full service Staples. See you all again very soon. I'm so happy! Julie A

They're the best! Have taken in my laptops multiple times and they quickly diagnose the problem,…read moreare great with communication and are very reasonably priced. Would not go anywhere else!

Brought my son's computer in because it was basically unusable due to him downloading a ton of…read moredifferent gaming things that brought viruses, malware.... what have you. Paid the $100 to get it looked at and fixed. I picked it up and they said they did a bunch of stuff and that it was all good to go. Brought it home and my son said it's still the same way it was. Couldn't game on it or anything. A family member looked at it, did some things to it, and now it works like it's brand new. Total waste of money and I wouldn't come here again. Their customer service skills were lacking as well.