My wedding ring was loose and I needed a jeweler to tighten up my diamond. The original place I got…read moremy ring was on a cruise ship jewelry store that is located in New York so it wasn't ideal to send it to them. I didn't realize there was this store here that is fairly close to my house which is nice. I stopped in and they only charged me $40 I think or $45 to tighten the ring. They were very nice. Unfortunately the ring got loose again, but they tightened it again without any charge which was very nice of them. When they were tightening my ring I was walking around and looking at the other items they had and they looked very nice. A variety of different jewels and stones available. I noticed some black onyx and Tahitian pearls which are my other two favorite stones other than diamonds. I should've asked if they have lab grown diamonds, but I didn't think to ask. The gentlemen was asking what kind of stone my ring was in the center because he's never seen such a color for a diamond and I told him it was a fancy blue diamond. He said that he's never seen that color before. Definitely recommend them for jewelry and other services they provide.

The owner, Mr. B of the initials above, was kind and communicative when it came to a repair of a…read morebeloved piece of jewelry from the south western American silver style. The repair work was reasonably priced and perfectly done. The display cases are tastefully a raid and full of absolutely astounding pieces in many different pricing ranges I would be delighted to spend more money there in the future The staff was very kind to myself and my daughters when we went to pick it up overall an absolutely wonderful experience.

Have been a customer for many years, both for purchases and repairs. They're fair and have a…read moreremarkable eye for attention to detail. Equally important, they are honest, trustworthy and a pleasure to work with.

Buy local. Buying…read morejewelry for a special person. She showed me exactly what she wanted on a e-commerce site. After a discussion, it was confirmed that was the style and type she wanted, but it didn't have to be from that site. Enter Michael's. I showed them the site, the desired jewelry item, and there staff was able to match it. No, the price was not the same. There was a 23% increase after taxes and all. I'm ok with this. I have a local business, who sized her hand, made the adjustments to the item, and I have a warranty, and a place to have the jewelry item maintained. Top notch customer service also. Good clear communication, and when one rep was out, their internal communication allowed another one to pick right up and get the order going. Extremely pleased so far.

Long before my sister and I were a twinkle in my parents eyes...my dad made a promise. He surprised…read moremy mom by putting a diamond promise ring (later to be named 'chip') in their cigarette packs in the freezer, and devised a plan. Later that day he asked my mom if she'd grab him a pack of smokes. Upon opening the freezer she found the ring...and I would imagine squealed with glee. This eventually led to marriage...and a great kid...me duh! Ok so I guess my sisters are pretty cool too, but I'm off topic! A few days ago, my mother took chip off to wash her hands, and it fell into the garbage disposal. Unknown to my mother, who turned on the disposal and whose heart dropped the minute she heard the awful noise only metal against blades makes. Retrieving the ring proved her fears right. Mangled and bent, the ring was bad...but it still had its diamond in place!! Therefore my sister took to Yelp in order to find a jeweler. The good reviews here led the family to Carson Tahoe Jewelry. My sister went in and was greeted by Mitch who was busy at work fixing other jewelry. She told them the story of the ring and Mitch stopped what he was doing and says..."Let's do this now!" She handed him the ring and legitimately 5 min later it looked as if the ring had never even fell into the disposal...aka the place where jewelry seldom returns. Family. Is the word that comes to mind when I think Carson Tahoe Jewelry...because they care.

This review is for Carson Tahoe Jewelers, registered under Business License No. BL-008801-2024,…read morelocated at 675 Fairview Dr. #230, Carson City, NV 89701. Due to the business's failure to complete the agreed-upon services and return my property, I have filed a Code Enforcement complaint with the Carson City Community Development Department against the licensed business. On May 29, 2026, I entrusted my engagement ring to the business for a limited, agreed-upon modification and provided reference photos of the requested design. The agreed-upon work was limited to: * Removing the center diamond. * Setting the center diamond into a plain solid white gold band. * Soldering the original ring together so the remaining side diamonds formed a continuous band, with no other modifications. The estimated completion time was two weeks. After repeated delays, missed deadlines, and lack of communication, I requested that Mrs. Kynett stop the work and return my ring in its original condition. On July 9, 2026, Mrs. Kynett agreed, assured me the ring had been restored to its original condition, and repeatedly promised to return my property. Despite these assurances, the ring was never returned, and the promised return date continued to be pushed back week after week. Finally, on July 26, 2026, Mrs. Kynett scheduled a meeting to return my ring but failed to appear. She later stated she would personally deliver it to me that evening but failed to do so. As of the date of this review, despite numerous requests and repeated assurances, my property has still not been returned. I am documenting and sharing these events so that other consumers can make informed decisions before entrusting this business with their personal property.

Took my watch in for band repair. Did it very fast. Good…read morejob thank you A+++++++++!++++!!!

The store fixtures were new and clean and I got the feeling that I was one of the first 10…read morecustomers to ever come through their door. They were immediately super helpful and looked at the older Timex wristwatch that I wanted to rejuvenate and give to my daughter so that she could have a simple watch at school that did not run a foul of the no smart phones no smart watches rule that is in place at Washoe County School District They took it in and gave me a repair receipt and said it would be ready within a few hours and it was whisked away to the back of the store. They were good to their word and within three hours they had left a voicemail for me saying that it was all ready to go. They were kind enough to make it completely functional again and they also took a few minutes to make sure that it was set to the correct time. I would happily come back here if I had another time piece that needed maintenance or repair.

Kind and helpful. I felt relaxed in the place of business. They keep it cool and comfortable on a…read moreprofessional level. They guide you through all the required steps to make your sell/purchase effective as possible. The staff are really good at making sure you understand what is happening with the items you buy/sell/pawn. I would suggest this shop to anyone looking for fair prices and excellent service. Check it out people!! :)

I had a disappointing experience with the manager SAM ALALEM at this pawn shop. I asked a simple…read morequestion about the military discount and whether it also applies to military family members. Instead of calmly explaining the policy, the manager became rude and visibly upset because he couldn't clearly explain how the discount works. The interaction was uncomfortable, and even the employees seemed embarrassed--they were looking at each other because of the manager's behavior. I wasn't trying to argue; I just wanted clarification on the store's military discount policy. I believe customers deserve to be treated with respect, especially when asking honest questions. A professional and courteous explanation would have gone a long way. I hope management works on improving customer service and communication.

Shoutout to Jackson, he was very polite and professional. Friendly staff here. Satisfied doing…read morebusiness here. Highly recommended!

I took my antique wedding set to palace to be repaired. I also had a silver chain that needed a…read moreclasp. The repair was done quickly. I picked them up today. The rings look amazing! So does the chain. Nice and clean and shiny. The ring repair was expensive, 500.00, just to repair where they had been cut off the previous owner. But palace does good work. So im very happy with palace today.

I had high hopes for this place, but unfortunately my experience was disappointing. Less than a…read moremonth after having my necklace repaired to reinsert a pearl, it broke again. Because of this, I almost lost the pear, which was a gift from my husband. Thankfully, my son happened to find it at home, otherwise it would have been gone for good.

I dropped my wedding ring off on December 3rd, 2025. Told them I wasn't in a huge hurry and didn't…read moreneed it before Xmas. Called/emailed a couple of times to get an update (after the holidays) with no resolution on when the ring would be done. Communication was poor and it shouldn't take over 2 1/2 months to get some kind of rendering. I am pretty sure we would be well into March (4 months into it) before I would have heard anything. Due to their lack of communication, slow response time and lack of any kind of rendering, I would never take my jewelry there (repair, etc) nor purchase anything there.

Quality/Quantity - Thank you for having a watch repair shop in Macy's. I understand you are an…read moreindependent business and not part of Macy's. My wife needed a new battery for her watch - $40?!?! After getting the quote, I offered to just buy my wife a new watch! Or maybe I can swap out the battery myself? I used to do that when I was much younger, but I guess have gotten lazier (and blinder) in my older age. I will update this review if I can swatch out the battery myself. Either way, I will buy her a new watch. Ambiance - Small shop inside the women's Macy's; there is a Men's Macy's in this mall also. Oh, and a Macy's furniture location across the street. Open 7 days a week. Plenty of mall parking. Service - 5 Stars, she was very professional and honest. But these prices are just too rich for me/us. Price - Expensive. Daily promotions and sales; see my pictures. Owner Comment - Congrats on your success since 2018...?

Although the reviews are (mostly) horrible, they are all from like years ago- do people not use the…read moreYelp anymore? But anyway- needed my diver wartch metal band resized to fit better and the young man named Amstel helped me out- said he had a couple others to do but he'd bang 'em out of the way and do mine- told me to come back in like 30 minutes. Back 30 minutes later and my new lil' darling was all ready to rock. Stoked! And the price was only $20, which is what I expected anyway, (honestly, I would've paid whatever- I really wanted it done). Being a Sunday, lotta other places were closed and I was sick of driving around or whatever. So yeah- for a basic fix, Amstel did a great job! Thanks, ma