I had a battery issue with my laptop and these guys were fantastic. They ordered my battery for…read moreit, I came back in when the battery came in. They said it would take a couple hours, but I had another appointment in Gardnerville in a couple hours. The young man said, "Let me look at it" and then he fix it right there!! I am really impressed by their professionalism, courtesy, and just running a great small business!! Please support our small businesses, becasue they get things done!

Stay away! They don't honor the warranty they give on their service. We brought in our cellphone…read morethat went dark. They charged $265 for diagnosis, internal fixation and a new screen. When we got the phoe home next day, we saw it wasn't working properly. Images giggled on the screen. Phone quality was very poor. We took the phone back in and Randy refused to stand behind his warranty. He was loud and abusive. I've never been treated that way by a merchant. We got a new phone today and we're wring off the $265 loss.

A Big thank you to Reno IPhone & IPod Repair! My IPod died on me and I was pretty bummed about…read morelosing all my playlists. I called up, they took it in right away, replaced the battery (very reasonable price for replacement battery) and I'm back in business the next day! Thank you again!

Completely exceeded my expectations. From the moment I walked in, the person at the front desk was…read morefriendly, knowledgeable, and genuinely committed to helping me get my device back working condition. She diagnosed the issue quickly, explained everything clearly, and bam! My phone was fixed far faster than I expected. If you need any kind of phone or iPod repair in Reno, this is absolutely the place to go. Highly recommended.

I called cuz I love their name and they are rated good. Was very nice and helpful. So if you break…read moreanything like my mom broke her old vcr/dvd combo go here. Just know they might be able to get parts for old units lol. I am going to take my mom's laptop to them now.

My phone got infected with a virus and my current package missed it. Before the day was over I had…read morefour different anti virus programs fighting for dominance. I couldn't delete them because each time I tried another one tried to join the melee. The tech fixed phone in just a few minutes.

What a great place for all of your battery needs. As I approached Batteries +, I was quickly…read moregreeted as the door was held open for me. There were several customers ahead of me but their questions and needs were promptly met. I had a question about a fire detector and it was answered and a permanent remedy for as recommended. In addition, several customers need help bringing large batteries in and the staff gladly went to their cars and carried them into the store. All my battery and light bulb needs will be taken to Battery Plus.

I had a pretty frustrating experience with Batteries Plus and wouldn't recommend going this route…read morefor a car battery install. Their website wasn't working when I tried to schedule an installation, so I called the store directly. The person I spoke with told me to go ahead and purchase the battery online and said they would install it when I came in the next day. Great. That sounded easy enough. I drove across town expecting a quick install, only to be told once I arrived that they don't install batteries on my vehicle's make and model. That would have been extremely helpful information to share during the phone call before I made the trip and purchased the battery. On top of that, they also wanted to charge an additional $40 just to register the battery after installation, which was never mentioned beforehand and honestly felt excessive. Between the website not working, the incorrect guidance over the phone, the wasted trip across town, and the surprise extra charge, the experience felt pretty disorganized and frustrating. I'd strongly recommend calling somewhere else first if you need a battery installed.

I needed a new battery for my ancient iPhone. It still works just fine and I decided it was a lot…read morecheaper to get a new battery than to buy a new phone. After going to two other places - Best Buy will only repair iPhones 8 and up and Mac-o-rama would have to order the batteries - I decided to go try the kiosk in the mall. I had checked them out a couple of days before and wanted to do some price checks before coming back. Tre - the owner - was very helpful and said this was his second iPhone7 battery replacement today and I was in luck because he had one battery left. YAY!!!! It took about half an hour to get the work done and only cost me $70. I would highly recommend this service.

I went in yesterday to get a cellphone case for my phone, the owner was phenomenal to deal with. I…read morewould Highly recommend his business at Meadowood Mall! Definitely took the time to help me. His attitude was terrific. Thank you! I would recommend you to everyone I know. Marla Di Loreto

My son brought his SAMSUNG s20 FE to this hole in the Walmart to get it fixed - the guy offers him…read morea big discount for using cash or Zelle (Sketchy but not that unusual) Phone left there Sat - he went back later that day, the guy tells him to come back Monday. Monday he gets the phone back - seems to be working although CLEARLY NOT OEM parts - the bevel around the screen was bigger, but it worked. Two weeks later the screen goes black - so my son goes back to "THE FIX" - same repair tech tells him the screen is cracked (he didn't drop it or damage it) there's no visible crack and he tells him there' "INSECTS THAT INFESTED THE PHONE AND HE SHOULD JUST BUY A NEW ONE" because this one is not fixable. I think he didn;t want to fix it or is incompetent. I took it to HOUSTON WE HAVE A PROBLEM by COSTCO and they fixed it WITH OEM parts for the same price and he backs his work up with a thirty day warranty. I went back to The Fix and the owner was obstinate and said he would not refund anything. Folks AVOID THIS PLACE ALL ALL COSTS - use HOUSTON WE HAVE A PROBLEM instead. This guy is a crook and a thief.

Buyer beware. He quoted me $100 to replace the screen on my iPhone 15 pro. He replaced it and added…read more"labor" to once he rang me up. Needless to say I won't be going back.

My technician, Drake, was very helpful and efficient. Was able to fix my phone's charging port with…read morea thorough clean-out. Free of charge even. Finally, I was also able to get my Nintendo Switch checked in with a clear window of when it should be done.

I brought my daughter's Iphone15 in last month because her screen was frozen. I found Oscar to be…read morevery helpful and friendly. He said there were a few things they could try before I committed to buying a new screen. It turned out she had some water in there and I ended up buying their insurance plan because it's better than the deal I would have received from my carrier. They did the job and was able to return my teen's phone the following day. There was a small discrepancy on the price I would initially pay for the screen and my final price at pick up. They did give me the cheaper of the two, thank goodness because It was a significant amount. These phone and their repairs aren't cheap. I'm glad my daughter's device has this coverage and my studio beats and air pods. Thank you Oscar for your help with getting my teens phone fixed and back to us. I recommend this store and their insurance plans that will insure a phone and your devices under one simple plan.

Quoted $200 on their website. Offered $28 post-inspection with no legitimate reason. (Oh, they…read moresay the $200 was for a brand new phone. A-how many people send them brand new phones and B-why does the web site fail to mention that fact). It's clear they hope you don't reply and after the stipulated 5 days waiting period they'll issue payment. Called customer service and offer magically went up to $100, then $125 when I still refused. They finally called and offered $135 before mailing back to me. I subsequently sold to a reputable dealer who honored the price they quoted on their website. This is a total bait-and-switch hoping to take advantage of people who aren't paying attention and don't react quickly enough.

I expected some bait and switch. But the level was abhorrent. I sent them a brand new Apple 6plus…read morein mint condition which they quoted me $400 over the phone. After having me mail my device so they could "inspect" it, it's now apparently worth $56. Yep. I asked for my phone back which I will now have to pay for postage. And we'll see how that goes. Some real shade going on.

Lied to me and said the screen they used was the best one within a day or too I can see light spots…read moreon the screen when it turns black on switching . Tapping doesn't work some times on the bottom half of the phone and screen turns black at moments and have to hit the power button to flick the screen back on at random times

Did a good job. He ordered the part and it was here when he said it was going to be there.read more

Oh my gosh!!! We people here in Sparks are so LUCKY to have these people to help us…read more I allowed a severe security breach to happen...smack myself on the head. I thought I was so much better than this. (:-( I checked Yelp reviews and chose very well coming here. They have a reasonable rate, they offer rush service at a reasonable rate and they are all soooo helpful! And so very kind to me. I prefer text to phone and they made that happen for me. When I picked up my computer Jean even helped me change my computers password and fixed my login so it is exactly what I wanted. She even helped me download my most important program so I'm up and running when I get home. If I have any future problems THESE ARE MY PEOPLE! Jay checked me in...so great. Nat the owner helped over the phone. Thomas helped also. They are a great TEAM. I feel so safe dealing with a company who has been in business HERE for DECADES! They offer a reasonably priced protection that alerts them if I have a security problem. I think it sounds great after what I've just gone through. I'm in my 70's and I'm not totally computer illiterate...most of the time...but sooo much has changed in the decades since I started with DOS...(:-) I feel like from now on if I have an issue I can come here and pay their help rate and not have to fight with my computer ever again. They also seem to have quite a bit for sale in addition to service. This is a TRUE FULL SERVICE COMPUTER CENTER. Come here first so you can see what a REAL Computer Shop looks like. If you find this review useful please VOTE!

I absolutely recommend this business…read more The Service Requested was to have an obscure tech device get a format and reload of its oem software. While that was unable to be accomplished due to the complexity of the device, I still feel this company excelled in providing high quality customer support. If I had to quantify a rating for 5 stars, here is my rationale 1st. Communication, the owner of the spent time corresponding through text messaging to drill down on the problem and come up with a viable solution 2nd. Professional, he knew what he was doing, and while the device could not be repaired, he provided options and alternatives to try to work to the desired outcome. 3rd. Courtesy, after explaining my situation and desire for the repair, the owner was nothing but courteous and respectful. Even going beyond to be helpful in a capacity to help me achieve my goal. 4th. Integrity. Called it like he saw it, didn't take money for something that may or may not have been completed. Was honest about his ability and what I could hope to achieve. 5th. Business storefront availability. Clean, easy to find, approachable and courteous staff. These are my reasons for awarding five stars even for not having completed a transaction. I use them in the future for any other tech issues that arise. Thank you PC Service Center