Service started okay. Polite, courteous, but it all went downhill after that. I came in the store with a battery that needed to be replaced for my Google Pixel Pro 7. It had swelled and was pushing my screen away from the phone. They accept it, and say to come back in a couple days. When I come back, pick it up, looks fine and by the time I start using it, there seems to be a problem with the battery. It dies and won't charge or turn on. They also had to replace the screen because they broke it, opening it up, therefore ruining my screen protector. So not only did they replace the failing battery with a bad battery, but I'll also never get a return of investment for the screen protector. Took it back again, and they work on it again. Picked it up, didn't notice that there was a group of dead pixels on my screen. Tried calling them to tell them they messed up again only to be told I was responsible for the dead pixels and they were seen before release. All in all they never fully fixed my device, just broke it some more to get more money out of me. Spent over 2 hours driving back and forth and 8 days without my phone. Even though their prices are good, there's no warranty provided for service and my phone still is not fixed. I still need to take it to a repair store, due to the screen dying only 3 weeks after their so called repair, but you can bet ill never come back to Moon Cell nor refer anyone to this business. read more