I've always had a great experience here. The guys at the front are so kind and helpful. I know…read morenothing about cars. They walk me over to find what I need. Once they didn't have it in stock and got it delivered to their store the next day. Yesterday I went in to use their scanner machine to see why my check engine light was on. They helped with doing it and provided me with a print out. The location is close and it's a quick in and out. I'll continue to come back here for all my car needs.

I went to O'Reilly today to buy bulbs for my brake light. Cody is so professional and went out of…read morehis way to help me. He did a fantastic job. He sold me the bulbs, took the old ones out and replaced them with the new ones. He's a amazing young man and you need more like him. Rosemarie Jacobs.

From the minute I walked in one of the employees offered to help me find what I came in for. She…read morewas attentive and got me the right oil for my husband's dirt bike. I also asked her a few questions about my key fob and she was honest and told me that they couldn't program it there and gave me another option. This location is one of the biggest I've been in. It was clean and organized. Thanks oreillys!

This has become a go-to location for me for certain automotive items, as it is close by to my drive…read moreand I have always experienced delightful service at this location. I have found it to be well-staffed with knowledgeable and polite people, bright, very clean, and with plenty of parts in stock. I have mainly used to buy automotive accessory items, like hand cleaner, which I use to remove the sticky adhesive left by hook grip tape on my thumbs from weightlifting, or a magnetic extension back scratcher. For some reason, I get back itches in difficult-to-reach places, and I keep these squirreled away everywhere, like in my bathroom, gym bag, near my bed, near my computer, etc. I have bought these backscratchers here a lot, so much so that I now see they have like six in stock, when most O'Reilly's have just one or two, lol. That's the thing, you not only can find automotive parts and tools here as expected, but also eclectic accessory items, like the aforementioned back scratchers, USB chargers, keychains, carabiners, even refrigerated drinks. It's fun to shop here. A good thing about this, any O'Reilly Auto Parts is that they offer free electrical testing, like to see the state of your battery and alternator. They also do starters, but those must be off the vehicle for them to test. I have used them in the past to diagnose whether I have a weak battery or my alternator is actually the problem. And they can jump start you, for free, if need be. They can be a little difficult to access if you are traveling south on Longley Lane, as you first need to turn left onto Patriot Way (due to a cement barrier on Longley preventing left turns), then right onto a private plaza roadway. The O'Reilly can be hard to find, as there isn't a large sign on this back road, and it is easy to turn into the businesses beforehand from which you can't access O'Reilly. But this is a small price to pay for going to this wonderful location. I love coming here!

I visited their store after purchasing an inverter from them on Amazon. They answered my questions…read morerecommended products to help my installation,gave me a discount and Tech Support was available to help with configuration.

Charged my CC for 3 batteries while shipped only 2 held in stock. It's been over 18 days and still…read more waiting to get a credit back for the over charge. The regs require the 100 lb battery to be shipped on a pallet. They poorly packed in a carboard boxes and arrived damaged. Poor customer service, poor shipping QC.

Wow has it been a while since I purchased wiper blades…read more The last time I did I swear they were $20 a pair. Now they are sold separately because driver and passenger blades are each different sizes. AND can range from $17 to $75 each. O'Reilly's had a convenient book in the wiper section for me to look up the size. Although it did take a few minutes to figure out the D and P after the serial numbers. Upon checking out the staff offered to help me install them. I appreciated the offer but said I needed to learn. Ya, 10 minutes later I went back in and took the help. The old ones were original and had been crusted on for 5 plus years and I Just couldn't get a grip tight enough to remove them. But sliding on the new ones was a breeze. Thanks to the staff for the assistance without any judging. See in another five years for another set.

highly recommend Cody. he put in 2 batteries in both my cars and replaced 2 different head lights!…read moretook less than 15 min each. super friendly and knowledgeable. Highly recommend!

My phone got infected with a virus and my current package missed it. Before the day was over I had…read morefour different anti virus programs fighting for dominance. I couldn't delete them because each time I tried another one tried to join the melee. The tech fixed phone in just a few minutes.

This so-called business on Virginia Boulevard in Reno you break we fix is a Samsung authorized…read moredealer! Or at least that's what they say I had a simple fix after being on the phone with Samsung and waiting for one hour to take it to the store they take off the back of the phone and make a simple fix to a common problem with the Samsung Note 10 plus and this problem is the on/off button they looked at me they went in the back and a minute later they came out and said"we don't feel comfortable doing this" what? Samsung explained this would be a very simple fix and it is a common problem and they didn't feel like it? I wouldn't recommend this to my worst enemy they are worthless when I asked him what the problem was the man at the desk just stared at me wouldn't speak and turned around and walked away in the back. Obviously their paycheck is not going to change $1 the people losing the money are the ones that hired them and pay their paychecks and that won't be affected but the store can't meet its bottom line because the people who work there don't feel like it!??! I give this no stars not even one because that was b******* I went to the mall they fixed it for free in less than 3 minutes! Go to Moon cell you break we fix is a rip off they're stupid they don't want to work and they "don't feel like it"

Amazing service. I will definitely come back here if I have any more needs. I came in, they were so…read morewelcoming and helpful and made my experience super easy and nice even though I got bad news about my hard drive! I came in to see if it was fixable but it wasn't :/ such a great experience although the news.

I needed a hard drive repaired and they were unable to save the disc, but they let me know right…read moreaway what the problem was and only charged me a very small service fee ($25) for advising me of the problem, I recommend this business and will go to them again in the future.

I had a great experience at this store. Big shout out to Danny for excellent customer service!…read more Needed a battery replacement for a Samsung Galaxy S10+. Danny ordered an OEM battery and it arrived the next day. He called me as soon as it was in, and the phone was ready within an hour after drop-off. Working perfectly! We will use this store for all of our repair needs. Thanks Danny!

Finally got my phone screen repaired. Thank God! My phone was looking so busted but Danny saved the…read moreday! After going to battle with my phone service and Insurance Representatives last week I'm more than satisfied with my repaired screen. Danny was very kind, easy going, and super helpful. If you need your phone fixed and looking for a place that's quick and provides quality this is the place! Thanks again Danny!

"BatteryEdge.com Worst Customer Service and Damage Product Policy. I am Posting the Rep email that…read moreCustomer takes the hit when a product comes in damage. You Guys decide. From: Nichol Rizo Date: Wed, Aug 10, 2011 at 2:53 PM Hi XXXXXX, It looks like when you initially spoke with Kim to start your claim, FedEx never did so. I had to reinitiate the claim today. You will not be receiving a return label due to the fact that because it was damaged, FedEx will be contacting you or coming to pick the package up for the claim investigation. It can take up 2-3 weeks for the claim to process. We cannot send out any product or issue any refund until that claim is processed. We have to follow not only our company policy but theirs as well. In the event that you cannot wait for the claim, you may reorder the product. If you have any questions please let me know or call in to our customer service to speak with a supervisor if need be. Nichol Rizo - "