I came in to the store to purchase a first time handgun. Waited close to 15 miutes after scanning…read morethe QR code and went through the process. I was there for maybe an hour and had a great expeience with Luis. Waited the 10 days and went back to pick it up. Both times I was treated great and not talked down like I have heard about from other places. It's a bit of a drive from my house but would go back when I'm looking for another handgun.

Was placed on hold for 20+ mins after different sales associates answered the phone just to be hung…read moreup on. All I was trying to do is a stock check on a $600 item in the gun department and was willing to travel to Corona from San Diego. I'll just take my business to turners outdoorsman instead.

This is the top surplus store to find almost anything. There are so many different camos and…read morefatigues, historic relics, camping equipment, and anything in between. Customer service is also very nice. I've spent quite a bit of money there but the prices are great. If you're looking for a surplus store to go to, this is the one!

Great selection and variety. Definitely the best place I've seen outside Los Angeles city. Highly…read morerecommended and plenty of parking. Service is good.

I thought it was time to buy a gun, so I went to Turner's outdoorsman, I purchased a gun and…read morestarted the paperwork. I was fortunate to get a young man named Jesse who is the store manager, Jesse did a wonderful job for me, he was kind and courteous, and helped me through the steps of a gun purchase. It was a pleasurable experience because he was knowledgeable and helpful. I recommend Turner's highly. Danny Jones, corona ca.

I went to Turners today for my Glock PPT and had a great experience with Manager Nathan and…read moreBenjamin. Both of them were extremely friendly, professional, and helpful. Benjamin is truly a sales genius! He took the time to understand what I was looking for and helped me find a handgun that was a perfect fit for me. Thanks to his excellent service and knowledge, I completed my PPT and ended up purchasing a new handgun today as well. Everyone at the store was very nice and welcoming. I really appreciate the excellent customer service from the entire team. Thank you, Nathan and Benjamin, for making my experience so easy and enjoyable. I'll definitely be coming back!

It was my first time in the store and Tim was a big help, answering all the questions I had and…read moremaking really good suggestions for additional gear I could purchase. I needed a good pair of boots, and Tim was patient while I tried on like a hundred different pairs to find the right ones. I only got the boots this time, but I notice all their other products seem like good quality, especially the shirts. I will definitely be back, and will ask for Tim every time!

Not my local 5.11 but will make the drive for the selection and service! I was acknowledged and…read moreoffered assistance pretty quickly and when I didn't know what I needed, Tim helped with suggestions and I purchased much of what he showed me. I can appreciate that he never pressured me and took the time to really listen to what my needs were. Thanks for your professionalism and willingness to go above and beyond!

This North Face has a good selection of jackets and outdoor gear at solid prices. I picked up a…read morefleece and was happy with the quality. Store is well organized and staff is helpful, making it easy to find what you need.

So crazy in here. The first thing you notice is clothing everywhere. The racks are stacked with…read moremultiple different colors of uncoordinated leftover clothing that people picked up from one place and left it. You will also notice the very long line and a ton of customers paying cash. Although the prices are good, because you get that extra 60% off, I feel like the quality of the clothing has changed a lot over the years. It used to be so dependable and the sizes fit just right. Now I feel like the size I wear is a lot tighter and the collar wraps around my neck much more uncomfortably. If you see something you like, but it is the last size or no size, unfortunately this is not the place you bring up to the cash register and ask for them to ship it in your size. This is an outlet. Every one of these pieces are unique and only available here at the store. They have a lot of clothing in extra XX large sizes, lacking in the mediums and smalls. The designs for women are not very complementary to the body. A lot more masculine and the colors are just out there, like lavender purple screaming pink, bright turquoise ... it's not good looking. It's like shopping at children's place minus the characters.

It's a hit or miss here. Helpful staff but can be somewhat unorganized. Decent selection of items…read morebut can be a little overpriced.

I had arguably the worst experience at this location yesterday, for starters nothing had the…read morecorrect price on it, tents where being displayed for 60 dollars when I went to actually buy it turns out it was 120. When realized and didn't want it, the young lady w the headscarf on register 1 told me I had to pay for it since It had already been processed. I spoke to another associate and he said "that was a mistake on management for not training her properly" I was out 120 and all they told me was "sorry" I now have to wait to get that money returned back into my account. Want a good sporting goods store, try Big 5. Prices are displayed as they are, they also make refunds very easy!

We have been coming to this location since it has opened. It's such a convenient location. The…read moreservice is great and the workers are very friendly and knowledgeable. The selection is great and you can always place an order and pickup as well or have it shipped to your location. Their return policy is wonderful. One plus and downside depending on your intention of visiting is that they are attached to an indoor park. So it can be quite busy and parking can be difficult.

I came in with my boyfriend who was specifically looking for gas based airsoft guns. Their…read moreselection for that category was a little limited but honestly it did not matter because Brian completely made the experience. From the start he was super approachable easy to talk to and very non judgmental which I really appreciated especially since I personally know nothing about airsoft guns. Brian took the time to walk us through the models my boyfriend was interested in and even checked which other stores had certain ones in stock when his own store did not. There was zero pressure to buy something that was not the right fit. He explained how different pistols and revolvers work including loading unloading and general handling in a way that was clear and not overwhelming. I never felt talked down to or brushed off even though I was very clearly not the knowledgeable one in the room. Overall Brian was just genuinely helpful and patient and made what could have been an intimidating experience feel easy and comfortable.

To those of you whom never set foot at a 5.11 store or don't know what it means, allow me to give…read moreyou some insight. The term 5.11 originated from the climbing/mountain world to indicate the highest rock climbing difficulty level. However, now there are even higher levels, 5.12, up to 5.14. This store has equipment, apparel and gear for the serious outdoors/adventure- rough-tuff, serious-bad ass person. Their products are primarily targeted for military personnel, law enforcement, first responders, firefighters or serious outdoor survivalists. I have purchased several items from 5.11 since its early inception due to my long years of service in the USMC from 1998 to 2007. Many of the gear I have from 5.11 have endured the test of time, combat and rough terrain. Today, I still purchased their products since they also have a wide choice of urban, city wear with unique and versatile use.

Any business that profiles me as a potential shop lifter and treats me as such as soon as I walk in…read moreis not the business that's going to get my money! You know what kind of professions frequent your store & I look like what someone in that profession looks like (because I am)! Learn to size up your customers better! Too many other options to be treated like a criminal from the word "go."

One thing leads to another and I end up 50 miles away from home. Yeah thats what happens when you…read morehave big feet but then pass on that trait to your son. Here we are again, because about 2 or 3 months ago I was looking for football cleats and now its wrestling shoes. What is the chance that no other store has anything in his size. We'll chances are good but Dicks had em and with zero other choices out there we got em. This place has alot to offer in alot of sports and the price was decent. Thanks Dicks!

I called ahead specifically to confirm inventory before making the drive. I spoke with the employee…read morein the bat section and described exactly what I needed. I asked him to double check, and then a third time, because the drive out was long and I did not want to waste the trip. He confirmed multiple times that they had the bat. I drove out on Saturday, August 29, and it was the wrong bat. If a customer takes the time to call ahead and confirm inventory before a long drive, that confirmation should mean something. Please make sure staff actually know what is in stock before telling someone yes. It cost me a wasted afternoon that a five minute check could have prevented.

Came in for my son's letterman it came out good, there were a couple errors, but it looks good for…read morethe most part.

I really wanted to have a good experience with Ken Sporting Goods because we've used them for my…read moredaughter's letterman jacket since her freshman year, but unfortunately there have been problems almost every time. Her freshman year, they spelled her name wrong even though it was correct on the signed proof. They also put a patch on the wrong sleeve and told us we would have to pay for a new sleeve if we wanted it fixed, so we just left it. Now she's a senior, and I was told her senior year embroidery may not fit correctly because the spacing from the previous years was done wrong. We've also had rhinestones fall off within days and had to pay to replace them. The latest issue is what really pushed me to write this review. I was told her embroidery would take no more than two weeks, which would have had her jacket back right before Senior Night. I checked in and was then told it would be ready almost a week later, after Senior Night. The customer service throughout all of this has been disappointing and often rude. These jackets are a big deal to students and families, especially senior year, and I just don't feel like that is understood here. I have another child who is a freshman and already on varsity, and I will definitely be going somewhere else for his jacket.