One thing leads to another and I end up 50 miles away from home. Yeah thats what happens when you have big feet but then pass on that trait to your son. Here we are again, because about 2 or 3 months ago I was looking for football cleats and now its wrestling shoes. What is the chance that no other store has anything in his size. We'll chances are good but Dicks had em and with zero other choices out there we got em. This place has alot to offer in alot of sports and the price was decent. Thanks Dicks! read more

I called ahead specifically to confirm inventory before making the drive. I spoke with the employee in the bat section and described exactly what I needed. I asked him to double check, and then a third time, because the drive out was long and I did not want to waste the trip. He confirmed multiple times that they had the bat. I drove out on Saturday, August 29, and it was the wrong bat. If a customer takes the time to call ahead and confirm inventory before a long drive, that confirmation should mean something. Please make sure staff actually know what is in stock before telling someone yes. It cost me a wasted afternoon that a five minute check could have prevented. read more

Don't return here, the return policy sucks. Wrong size shoe, won't exchange? Why? I can't believe they won't let me make an exchange for exact shoe. read more

Terrible customer service. Unprofessional service by Theresa, Shift Manager.. Easy to blame corporate policies while hyping up store metrics that do not apply to a customers experience. Well done losing more customers to other Dicks Sporting goods in Southern California read more

The place is nice, has a lot options, but I won't be back. They put security tags on the waist of pants and it is impossible to see if they fit. I asked if the tag could be removed or moved so I could see if my pants fit, and Tammy was so rude. She was curt and not helpful. She literally said, "Nope, but you can buy them and take them home and try them on, and then you have 90 days to return them!" WOW! Rude! Can't you at least offer to move the tag on the leg? The manager was nice and told me that what Tammy said was not true, and he was willing to help me, but at the point of dealing with "Tudy" Tammy, I was over it and will gladly take my $250 I was planning on spending to a business that deserves it. Sorry Tammy, but you are no cut out for customer service. Thanks to the manager for being willing to help the customer. I can see why you are the manager. read more

DICK'S Sporting Goods - Sports Wear Near Me - Yorba Linda, California

The service was SO Great! Ashlynn had helped my son find a baseball glove. She was so professional , so knowledgeable and kind! I was non stop asking her questions for quite some time and she was very patient . We got the perfect glove for my son, I learned a lot from her and feel very confident in the choice she helped us with! She also steamed it twice ! She is an amazing asset to this company!!!!!!! I will most definitely come back and ask her for any help navigating a sport I don't know much about. Thank you ASHLYNN read more

DICK'S Sporting Goods - So happy! New glove! - Sports Wear Near Me - Yorba Linda, California

1.23.24 I love our local Dicks Sporting goods. Every time either my husband or I go shopping/looking for a particular item. It's fully stocked and usually available. The store is pretty huge. Associate are always so friendly and ask if we were looking into anything particular. They have food pricing on items especially love their clearance racks. Can really score some great items here for clearance prices especially clothing wear. Parking is huge Located in Savi Ranch shopping center. It's towards all the way in the back Same side as Kohls. read more

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Went to the Dick's Sporting Goods in Yorba Linda last minute to grab soccer cleats, socks, and shin guards for my son's tournament. There were two stores about the same distance, but this one had better reviews, so I chose here - and I'm so glad I did! Right when I walked in, two employees helped me out right away. I told them what we needed and that my son's boys' sizes are getting tight, so I was looking at women's options too. One of them said they'd actually used a pair of shin guards with little air holes and recommended those for the summer (so thoughtful!). When I mentioned my son has wide feet, they pointed me to Adidas cleats and even told me which ones stretch better. The prices were great, and I found everything super fast. My son tried everything on later and loved it all! Awesome service, super friendly staff, and really helpful advice. Totally worth the extra drive -- I'd 100% recommend this location! read more

Staff were overall very friendly. Walked in and was helped out as soon as we got there. Came in for a sports bra but also wanted to check some shoes out. Josh in the footwear department was super helpful. Took the time to help us find some Nike dunks we've been searching for. We ended up finding matching socks to go with the new shoes. Will be coming back for future purchases. read more

Website is incorrect ! Staff does not care. Showed a mgr that they say they have Hoka's in stock .. but I don't see the display. Guy in the shoe dept says they actually do not carry them they want you to order online. BEWARE THIS PLACE DOES NOT STOCK HOKA SHOES. Attitude when you show them in store what they are showing on website as being" in stock. " just drove a long way in traffic for nothing. Wasting people's time.. " yeah well that's a corporate issue " we can't fix from this level " call corporate. See pictures as to what I'm saying..... Why would they think this good business ? Worst part was the attitude when you tell them they should do something about it. Rodger , fix this. read more

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Been here multiple times for shoes and sporting goods. The team is always on it. Giving great tips even helping to demo bats on the cage. We bought both our son's bikes here and they pumped the tires and checked everything. Found brakes broken on one and recommend a replacement. They boys run around like crazy and the staff is patient and kind. It's hard to be great but I truly feel like the team here is great! If they don't know something they find someone who does. read more

The perfect spot to get your golf clubs re-gripped! After almost 20 years of owning my clubs, it was my first time getting them re-gripped since I've started playing again. You could only imagine the condition they were in (they were terrible). Since finding out that Dick's offers regripping services, I spent sometime on their website debating on which ones I'd like to try out. I ended up choosing the Golf Pride Tour Velvet Grips, which felt comfortable for me. The grip installation is $3.99/club, which is higher than another competitor, but it was worth it because of the turnaround time. It took them less than 5 hours to complete all 11 clubs I brought in. When I need to get my clubs re-gripped again, I'll be coming back! read more

Jackie was so helpful! I was looking for an owala and couldn't find the color and size for the one I wanted... Jackie went out of her way to help me find the exact one I wanted and even recommended some that my friend or myself would like! thank you so much Jackie! read more

DICK'S Sporting Goods - Black 32 oz owala - Sports Wear Near Me - Yorba Linda, California

I would not recommend purchasing anything from this Dick's location. There is no Dick's Sporting Goods around where I live. I have to drive 30 minutes to this location. I tried to return my son's brand new cleats with a receipt. The manager Teresa would not give me the amount I purchased, said it would be a no receipt return and I would only get like $4. So they would be stealing money from me. I asked for corporate or district manager and she said go online. I have spent over a thousand dollars at Dick's Sporting Goods for this past baseball season. Their poor customer service, poor management, I recommend to take your money elsewhere. Support local sporting good stores. read more

Never been to Dick's. Was looking for new pair of basketball shoes, recently began playing. I was warmly welcomed by Jamie the second I stepped foot into the store, and was helped by Josh. I told him what I needed and he was on it immediately. He knew exactly what he was talking about. I was in a hurry, and he helped me find the correct shoe for my needs (Giannis Immortality 4's) and my sizing within literally 10 minutes. Professional, kind, and genuine throughout. A stand-up guy. Similar things to say about Jamie who helped me at the register. She made it very clear how the rewards program worked and was super efficient. Will tell all my friends getting into basketball to come here and only here. The staff is absolutely stellar. Store is clean, organized, and has a pleasing layout as well. Absolutely recommend. read more

Just went to Dicks Sporting Good in Savi Ranch and found super cool cleats. Darlene was who helped us with an exchange and purchase and she was so sweet and extremely helpful with explaining everything and making the transaction fast and easy! I will continue to be a customer of this store due to her being such a great worker!! Thank you Darlene! read more

Wow. Just wow. I doubt I will ever be back to this location unless it is the ONLY place I can find what I am needing. Honestly, we've never had attentive help at this store. But normally we are making small purchases like helmets, weights, or clothing, etc. This time we went in to make a major purchase, spending well over $1000. The price tag on the floor model said one thing, the price online said another. When we asked about this we got a blank stare, then a vague answer about probably they had an old sign on it. So, we asked about the signs promoting the $10 off per $100 purchase. Again, blank stare and another "I think those are old signs" comment, this time followed with a "I think our promotion is probably better than that"... but no idea what that promotion would be, and he sent us to the cashier. We came in contact and spoke with FOUR employees, one being a manager (or seemed to be, as he proudly walked around the store with his Janet Jackson headset on) and nobody was willing to help us at all, just passed us along to someone else. So we make our decision on the major purchase and go up front. The cashier guy has NO idea about the $10 off per $100 signs that are literally all over the store but says that they don't have any special offers right now "that he knows of". He didn't seem so sure about his answer, but didn't do any research on it either. We had already made up our mind to purchase anyway, so we just bought it and had the unenergetic and unfriendly employees load it up in our truck. We were done. And we are done with this Dicks! Guess some stores earn their name. read more

The customer service here is lacking and could be better. I come to this specific location quite a bit. I feel they have a good selection when compared to say Big 5 sporting goods. The prices are a bit higher though. They have good stuff, and would recommend. The reason for the 1-star is because someone was rude here yesterday when trying to buy a christmas gift. read more

Disappointing Experience with Dick's Sporting Goods Do not shop here! I ordered a pair of Adidas shoes from Dick's Sporting Goods online for $200. After playing in them for just 40 minutes, I realized they were hurting my toes and feet. I went to the Newport Beach store to return them, but the experience was awful. A rude associate, followed by an even less helpful manager, told me, "You should have tried them at home." I explained that I did, but it's different when you actually play in them. The manager just shrugged and said, "No refund." Their customer service is terrible, and I would not recommend shopping here. I definitely won't be coming back. read more

Worst customer service ever. Not willing to help. One employee told me look for the item urself.

My husband and I came in to get some small supplies for him to get back into golfing. The associate Sean was so helpful and gave us recommendations about clubs, gloves, balls, and even told us about golf course and ranges in the area. He was wonderful and made getting back into golf so easy. Sean was wonderful and so passionate about golf. It was a great experience and we ended up getting some clubs and gloves that he recommended. read more

DICK'S Sporting Goods - Sports Wear Near Me - Yorba Linda, California

Well now I see why this store received such poor reviews. The customer service at this store stinks. The men and managers that work here are degrading towards women. And they like to tell women how they should spend their hard earned money. Wasted a great deal of time traveling to this store. I spend THOUSANDS a week at DSG. But I know for sure, I will NEVER give this location my business ever again. read more

This is one of the many Dick's near me and today 12/9/23 around 4 PM made it the best store in my opinion by far. In my time shopping I was approached by 3 different associates asking me if I needed any help and were so kind answering my questions. The clearance items included a lot of Nike merchandise so that was a huge plus for me. There was a bit of a confusing sign for an item I was purchasing and the girl at the register and 2 associates, 1 was maybe a manager, helped me figure things out and were super sweet! This crew of associates deserve recognition, it definitely didn't go unnoticed! read more

Was going to buy a MarcyHome Gym and the customer service in this store was terrible!!! The manager was an incompetent fool!!! They had not a glue about the product!!! I went to the Big 5 and bought it there!!! The store lost a $500 sale for being incompetent l!!! I will never go there again!!! How can a business survive such incompetence!!! Also got a better deal at Big 5!!! read more

Shoe department employees couldn't care less. Just wanted to chat even with a customer standing in front of them. Finally had to break in with an "excuse me." Asked my question and got a half-assed, incomplete answer. Left the store and decided not to shop there anymore. Rude. Two stars because it's at least nice to have a brick and mortar store. read more

I'm not much of a retail shopper but I saw that a shirt I was looking for online was available here but only 1 size large and 2 mediums in stock. If there was a problem with their inventory system I'd be out of luck - I figured it'd be hard to find either way. But we walked in late on a Saturday night and luckily these shirts were all right in front. I hit the call button on the fitting room and someone came over in a minute or two and the large was a perfect fit - and I had my new Rams shirt for the Sunday game. So I'm still not much of a retail shopper but I'd come back here if needed and now I'm a Rams superfan! read more

Made my purchase on-line. I received a notice that my item was ready. I was not able to pick up my item at the designated time but I was able to extend my pick up date. I received my item at curbside and my was out within 10 minutes. The store associate was very polite and thanked me for my purchase. read more

DICK'S Sporting Goods - Indoor cycling ‍ - Sports Wear Near Me - Yorba Linda, California

No issues here was greeted by staff and as asked if I needed assistance numerous times. Was able to load up on basketball shoes. Clean organized store with helpful staff near OC/Riverside County lines. read more

DICK'S Sporting Goods - Shoe shopping - Sports Wear Near Me - Yorba Linda, California

I received some of the best customer service when I visited the Yorba Linda store. I have to express my gratitude to the manager, Carl. He not only greeted us at the door with a warm welcome and willingness to assist, but even after directing us to the right department, he followed up with trying to order a missing part to my merchandise. Because I wouldn't receive it in time from the manufacture, Carl managed to find exactly what we needed in store. His presence, patience, and knowledge reminds me of a servant leader. After 11 years in the sales business, I am quite a critic of proper service. Absolutely the best service hands down read more

When I first arrived at Dick's Sporting Goods, I was warmly greeted by a store employee (Darren, a store manager perhaps?) who quickly asked me what I needed. I was hoping to find a gift for my son's friend and was completely clueless about what to get him. Not only did Darren have a couple of great ideas about what to buy but also walked me directly over to the items I needed. Next, I needed cross trainers for my new kickboxing class. Instead of wandering around this huge store aimlessly, I was quickly walked over to shoes and was helped by a knowledgeable salesperson, who knew exactly what I needed. This Dick's Sporting Goods is not only stocked with a really good selection of general sporting equipment, but it's the store's excellent customer service that will keep my family and I coming back to the Yorba Linda location for a long time to come! read more

DICK'S Sporting Goods - Sports Wear Near Me - Yorba Linda, California

There are very few women's shoes and they are all very poor quality. Also their sales are horrible! read more

DICK'S Sporting Goods - Bad sale - Sports Wear Near Me - Yorba Linda, California

Got some new grips put on my clubs. Two guys behind the golf counter were A+. Will go back for regrip in the future read more

Very slim selection for smaller women's cleat sizes, mostly had 7,8, or 9s but the customer service was very friendly! Had at least 3 people who offered to help me and all were very nice read more

I had good service here last time I was here. I was greeted and treated well as an individual. This afternoon I went to purchase a sports bra for someone & literally a security was on to me. I don't know if I actually experienced racism BUT can an Asian customer purchase a $45 worth type of bra? And for Taylor, you seem nice at the cashier BUT suspicious. Awful experience today sadly read more

DICK'S Sporting Goods - Dick's employee, Victor, working on my bike - Sports Wear Near Me - Yorba Linda, California

I needed a particular baseball cleat for son so I ordered online & requested same day pick up. It was super easy! This location was the only one who had them. The only problem was that they were about 45 minutes away from my home. My wife offwred to pick them up & said that the process was very quick and easy. Unfortunately, when she got home we realized that the security tag was still on the cleats & there was no way we were going to drive another 45 minutes back there so she called & talked to the manager, Richard. He had the best customer service, apologized & even suggested a closer store (based on our area code). He then called ahead for us to make things even easier gave us a $15 credit for the inconvenience. Honestly, we were so taken back & grateful for the kind gesture. Richard made a situation that could've been very frustrating a good experience. Thank you for taking the time to care about your customers! Your kindness went a long way (even more than we did)! read more

Service was terrible, they had a training session on and the supervisor was not sure what was happening. They took all my information and I waited for a discount based on their advise and then I was over charged. I was so frustrated I just paid and Left , Probably not going back. read more

Two stars because I only had to waste 10 minutes of my life in this store. This Dick's Sporting Goods is located in Savi Ranch (Yorba Linda). It is waaaay in the corner and the parking lot right in front of the entrance doors is poorly designed which is sort of annoying. It's almost like it doesn't even exist because I couldn't "check in" on Yelp haha. The Yelp app didn't find it when I searched by the location or name - that's odd. Anyways, I stopped by Sunday morning ~11am to pick up my online order. It was my first time here so I walked in looking around for a customer service or online order pick up separate from the main line. You know, something similar you would find in Kohl's or Bed Bath & Beyond. No such luck here. The line to pay was pretty long and the cashiers don't acknowledge you and definitely don't seem approachable for a quick question. I ended up walking around waiting to run into a store associate. Sure enough, a female employee stocking shoes or something explained that there is a BLACK KIOSK at the entrance where I would enter my name/scan a barcode and someone would bring out my order. I walked back towards the front of the store and saw a ginormous sign hanging from the ceiling that read "online order pickup" above the aforementioned black kiosk. How did I miss it you ask? I have no clue! The young woman who finally brought me my order wasn't friendly and had an attitude. She seemed bothered that I asked a question about the order. I thanked her and left. I most likely won't return to this location. read more

Pretty good selection of snowboarding/ski gear compare to more urban areas like LA.... What can you expect here? um.. its way bigger than big 5, sizewise its like a grocery store. They have alot of gear for almost every sport, give or take in some locations. Its hard to find help because store is big, so try to look for yourself first. We got the free $150 after spending $300 here... pretty sweet deal onto top of some crazy secret clearance deal?! Yeah it was like Macy, went to go pay for it & realized theres another %sale off of it! SWEET! Prices: Expensive, but sometimes you can find a good deal. Its a chain store. read more

DICK'S Sporting Goods - Deal Details: http://www.halfemptywallet.com/2009/12/dicks-sporting-goods-300-150-cash-card-or-150-50-cash-card/ - Sports Wear Near Me - Yorba Linda, California

When both kiddos play sports, Dick's is the place to shop. On our most recent visit to Dick's to check out baseball bats and softball bats, I noticed they added a batting cage to try out bats! I was very impressed with the advance technology Dick's has bestowed upon us little people trying to figure out if the 79.99 bat or the 359.99 bat was best for our child! With their calculations and our children swinging away, we were able to recognize which bat they were best at swinging. Yes they are a bit pricey, but you can sign up for their coupons and check this, they price match with major retailers including AMAZON!! Go ahead and thank me! read more

DICK'S Sporting Goods - Batting cage with a Tee to try out various bats before your purchase! - Sports Wear Near Me - Yorba Linda, California

Sales staff in the golf department tried to sell me a used golf club for the price of a new club. The grip and club head had no plastic film. In addition the club had scratch marks on the face and bottom. Either the club was used as a demo or was a return item. No way the club is new. Buyer beware!!! read more