It's Tuesday and it's 11am store says open but door locked been here 20 minutes and no signs of…read more anyone. Hours need to be updated! At least they should have a sign stating what time they will be back!

Showed up to grab a couple of tshirts during business hours and the doors were locked. Lights were…read moreon and a lady was at the counter just staring at me and then walked away. You're better off going across town to a shop that actually wants business.

Frequent buyer here , they carry diferente sizes and styles for the whole family . The prices are…read morevery cheap compared to the big stores and same brand. It's a hidden gem within riverside. Come check it out and see for yourself

One of my fav place to shop. Its much faster and they have many different brands to choose from…read moreinstead of the mall where the parking and walking sucks going store brand to store brand. At Sportswear outlet , they have cloth for the entire family. Literally.

I'm honestly so disappointed with my experience here. What was supposed to be something special for…read moregraduation turned into a complete mess. They messed up the graduation stole, specifically the lining--it was poorly put together and looked rushed and unprofessional. When I brought it up, instead of taking accountability, they told me it "wouldn't matter because hair would cover it." That response was shocking. How can you assume something like that? Not everyone even has hair that would cover it, and regardless, that's not the point. If something is done incorrectly, it should be fixed--period. When I asked them to correct it, they refused. No effort to make it right, no real solution--just excuses. On top of that, the staff came across as very unprofessional. They seemed immature, lacked basic customer service skills, and it honestly looked like some of them didn't even know what they were doing. One of the girls was being treated like she had no guidance or support, which made the whole situation feel even more disorganized. This was supposed to be an important moment, and they completely dropped the ball. I would not recommend this place to anyone. There's a reason their rating is so low, and unfortunately, I experienced exactly why. I have pictures to back up everything I'm saying. Ps if I could give negative starts I would. Only reason that they get 1 start it's because you have to.

***STAY AWAY FROM THIS BUSINESS***…read more Customer service is HORRIBLE!! First, they made a mistake on the jacket which in return had to delay the "ready/pick" up date of 09/19/24. This person which the name starts with a "H" said that she will give us a call back when the jacket will be read (NEVER CALLED BACK)!!!. F Fast forward to today 09/27/24, I had to call them & ask if the jacket was ready. They said "yes". I get there to pick up the jacket & pay for it...the price changed/increased $98!!! THEY ADDED ADDITIONAL PRICES WITHOUT INFORMING ME & LIED about it!!!! They NEVER told me the price increase from the time I spoke to them on 09/16/24 until I actually went up to the store on 09/27/24. The young girls they have working there, assisting customers are VERY RUDE & lack the skills of customer service. The quality of work is good, BUT...Being UNTRUTHFUL & Adding on additional charges without informing the customer is BAD BUSINESS & NOT PROFESSIONAL!!! FIND ANOTHER COMPANY TO GIVE YOUR HARD EARN MONEY TO...VERY DISAPPOINTED WITH THE Embroidery Department..."U And Ur's Custom Embroidery"!!!!

Love this store so much!!! It's so organized and packed with gourmet high quality products and I…read morewas able to successfully find a Lionel Messi Jersey to wear for Halloween to celebrate one of my all time Favorite Futbol Players ;0) I also found an adorably fun Plushie Shark to jazz up my Surfer Bestie's Cave and it ended up being one of the favorite highlight gifts of his Birthday Bombing night!! Emily and Jesus were both fun, pleasantly kind, and enthusiastically supportive Cashiers! I also really appreciated Jesus for thoroughly pitching me on the great benefits of signing up for a Dick's Club Membership. I love how appropriately staffed the Team is for the Holidays and all the endlessly practical and Artfully Charming Gifts available for all types of Sports Nerd Fans and Athletes!! I definitely recommend dropping in Dicks for your Santa Dunking Game Plan Adventures!

They carry ZERO fishing supplies!!!! They seem to be good…read moreppl but tjeu do not off help!!! I literally walked by an associate looking lost on purpose and confirmed my theory: They either are clueless or just dont give a fu$%!!!!!

I have been working with Jamil at SCTS for the last three years. His customer service is…read moreoutstanding. He always fulfills his commitments and we always receive our gear on time. He designed our uniforms and they have been excellent. The players love them. This is an outstanding company and will have my business as long as I am our head coach. Great job!!

I highly recommend these guys, A+ all the way. Our uniforms came out great, Jamil was great to…read morework with and took care of things from start to finish. Even if you don't live in Rancho Cucamonga don't worry, I don't live there but they were able to handle everything online via emails and over the phone. They can handle logo design and everything that needs to be done without you having to visit the shop. If you have a need and you want a really high quality product then give So Cal Team Sports a call or contact them online, they had our order done in a matter of weeks and done a couple days before it was promised. There are shops out there that promise to do things cheaper but those places are a pain in the ass to deal with, when it comes to quality and service you really do get what you pay for so the next time the Trojans need jerseys So Cal Team Sports will be my first and only call, thanks again SCTS!

I went in on Wednesday and had such a great experience! Bianca helped me find exactly the gear I…read morewas looking for and made the whole shopping trip easy and fun. She was super friendly, patient, and really knew her stuff. Great customer service and a welcoming vibe I'll definitely be coming back. Highly recommend this location!

This store is awesome. They should all be like this one. We came here because my grandson's…read morecleats were available here. Not all Dick's have the same products. He got exactly what he wanted, with great help from the staff. We walked into the store, we were asked what we were looking for. First was skateboard protective gear. I heard the salesgirl tell someone we were on our way. We were greeted by a nice man, who helped us with sizing and stayed with us until we were satisfied. He asked, "Any other shopping today". When we mentioned cleats, he said he would let them know we were on our way. When we got to shoes, they were busy, so we were not greeted. But we were helped in a timely manner. The salesman helped with fitting and got us a larger size. AMAZING customer service. Note: we went to another Dick's the same day and did not receive the same level of service.

We went on a Friday evening. The staff was very friendly but we wish they were more clear about…read morewhat sales that they had that day. The store was clean and organized. They have fitting rooms in the back. You basically can only go to the fitting rooms once so they recommend that you have everything you want to try in before you go into the fitting room. There were a few other people and we were still able to maintain our social distance. They have a lot of trendy and fashionable clothes for a reasonable price but not cheap. They have fur coats, jackets, towards the front and dresses in the middle and shoes in the back right. My sister was able to get 3 items: Levi shorts, dress, and a cardigan and she was very happy with her purchase. We would definitely come back another time.

I have been to the shop a couple of times once I tried to sell something, but they said that they…read moreweren't really looking for that brand of what I was trying to sell no biggie. The overall vibe of the store is that the prices are a bit high, but I do say that they have name brands, Doc Martens, namebrand, purses, etc., but some of the stuff looks like it's been sitting for a hot second.

I purchased a helmet online and the helmet looked red when I ordered it online when I received it…read morewas two tone red and pink. I said no way I'm wearing a pink helmet. called Troy Lee said it was an exchange or store credit only. nothing was mentioned about this policy in the description. it was in fine print at the bottom of the homepage? beware of any item claimed to be on sale. you buy it and it's not right a exchange in your size is your only option unless you buck up to a different model. do your self a favor and shop Fox or Bell where they will refund your money or exchange the item regardless of being on sale or not!!l long as it's not been used and with the tags still on it

I have always been a big Troy lee designs fan. I wear TLD knee braces, chest protector, soft armor…read moreunderwear, and recently added the elbow guards. All of these items are made with superior quality, and I am very pleased. I even have a rolling TLD gear bag. Recently I was in need of a new riding jersey and pants so naturally I purchased a TLD set. After completing the first day wearing the pants I noticed they were torn. This was a normal day of riding with no falls or incidents. The damage is truly unexplainable. The material compares to canvas that has been exposed to numerous years of sun making it very very delicate. the pants quality is absolutely unacceptable for Troy lee designs. Even the overall design of the pants is poor. The knees are way to big (remember I wear TLD knee braces), and the butt area is also to big. My FOX, and Alpine Star gear fit much better. I contacted TLD customer service via email. After waiting a week for a response I finally called in. I explained what happened and asked for an exchange, but was denied. They offered a small discount, but it was more about the principal. The customer service agents were friendly however I feel like they have no discretion on the outcome of the call. After reading other reviews it's very transparent that TLD as a company does not put their customers satisfaction first. I am very very disappointed. I can honestly say I am done supporting what I thought was a fair company that had a smaller mom and pop feel. I generally buy top of the line gear. I believe in the "buy nice or buy twice" theory. It's not about the money or getting new free pants. I just wanted to get the quality that I expected with the first pair I purchased.. I will never buy Troy Lee Designs products again. I will also discourage others from doing so. There are many other companies that will take pride in their name and I choose to support them from now on.