Came here on a Saturday at about 2:45pm. Although Travis didn't greet me when I entered, I asked…read morehim where the racquetballs would be. I don't think he knew because he directly me to the complete opposite side of the store from where I actually found them.

God Bless this Big 5 store! It's been here since the inception of Terra Vista along with Target and…read moreit's still going strong. I couldn't find my hydration backpack from last year and needed one in an hour. I drove here and found one at 9 a.m. There was no line, the employees lead me to the hydration backpack section and went through one or two of them with me. I left in a hurry but happy! This store has come in clutch more than once in mine and my family's lives and it's easy to miss, but I implore you to try looking for whatever sports gear you needed here first.

Rei is amazing So I…read morewent into this big and beautiful store to return a 28L bag that was too small for an overnight backpacking trip and wanted to look at the used section. What I ended up getting was far more than I expected. The return was seamless and enlightening. All of the employees are so fun, friendly and knowledgeable. I met one young woman who asked if I needed help finding anything. I was looking for packs in the used section but she explained they go quick. I meandered around the store and bumped into her again. I asked her where the packs are and she showed me a large range. Since I'm looking somewhere in the 40-55L range she said she would get someone to help me. Initially I declined having help but she also mentioned a fitting. I had never had a backpack fitting so I accepted the help. Alyssa was amazing!!! She measured my spine and from there helped me find a pack. I learned I have a short torso. Makes sense and my waist is close to my chest so now I was able to find a pack that would sit appropriately on my hips (ilac crest). She was a wealth of knowledge. It was a wonderful visit. I definitely recommend this store if you want to find good deals in store or if you want to buy online and pickup in store.

R to the E to the I! A sweet spot for all the things about outdoors for you and I. And would I lie?…read moreHere are some facts you can't deny! It's the largest consumer co-op in the U.S and members only pay a one time fee for a lifetime membership! How sweet can that be! Ok besides that, I was here for the coffee pour over packs. Yes they actually do carry that and these days with the prices of coffee going up why not stock up on a few boxes in case it gets worse! Other than that they carry top brand gear for almost all the outdoor needs. Plus! They have snowboard and bike service for a quick tune up for the weekend or weekday adventures. Service is really good and there's always someone roaming around. And that's my take, Peace

If you want a bike, this location is amazing. Make sure you see Chris. He took utmost care to…read moreensure that our bike was adjusted and fitted our son perfectly. We took home a mongoose BMX bike and so happy with the results after he took time to make sure that it was perfectly fitted for our son & patiently answered questions/made adjustments & removed pegs for us. He also assisted us to pick out a helmet. Hope that the bike grows with our kiddo for many years to come thank you!

If I could give zero stars, I would…read more The customer service at this location was terrible, which explains why the store was almost empty. I drove 15 miles after being referred from another store where the staff was very helpful, but unfortunately, they did not have the item I needed. At this location, however, the employees were simply walking around or talking among themselves. When I finally got someone to assist me, he had no idea how to help and made no effort to find a solution. He just said, "We don't have it," or "I've never seen those here." At the other store, employees were at least scanning items and trying to help me find the right one. That level of effort was completely missing here. I would not recommend this location, and I will not be returning.

Juan in second floor. Excellent service. Thank you Juan…read moreThis place is very well decorated Price are good Wide selection of sporting goods

I had a really frustrating experience at Bass Pro Shop today. I waited almost two hours at the ammo…read morecounter just to be helped. When it was finally my turn, the employee refused to even run the California ammo eligibility check on my driver's license. The reason? My license shows my city as "Rancho Cucamo" instead of spelling out "Rancho Cucamonga." This is a standard DMV abbreviation because the full city name is too long to fit on the license. Instead of simply running the check and letting the system decide, the employee said he didn't want to process it because the city wasn't spelled out fully. Waiting that long just to be turned away for something printed by the DMV was extremely frustrating. I understand stores have to follow California laws, but refusing to even try the check after a two-hour wait felt unprofessional and like a waste of a customer's time. Hopefully Bass Pro Shop improves training and customer service at the ammo counter so others don't have to deal with the same experience.

If I could give zero stars, I would…read more I purchased a 24 oz insulated Dodgers chrome draft cup from this store on 12/11/25 for $40 as a Christmas gift for my husband. He opened it on 12/25, but we didn't actually use it until mid-January. On his very first use, the coffee spilled all over him because the lid was cracked. I tried to avoid driving an hour back to the store, so I searched everywhere online for a replacement lid but couldn't find anything even remotely close. My last option was to return to the store to see if they would replace the defective lid. Unfortunately, I was told the return/exchange window had passed by just three days (01/15), and the employee refused to help. He even called the manager, who also said there was nothing they could do. When I asked where I could buy a replacement lid, the employee didn't know and mentioned that other customers have had the same issue with this type of lid -- which makes this even more concerning. To make matters worse, the only solution offered was for me to buy another insulated cup. That felt like a slap in the face considering the one I bought was defective. Because this was a Christmas gift, it sat in a gift bag for a while, which caused the defect to be discovered too late. For a store to refuse to help over three days, especially right after Christmas, is unreasonable and poor customer service. I will not be shopping at this location again.

Beware this place, we got ripped off by them and they will not stand by their word…read more My wife bought 2 MLB mugs and was charged 24.99 per mug but the mugs were labeled 17.99. When my wife caught the issue they refused to make it right. She called later and got a manager who said they would send out a refund...that was nearly a month ago. Scam! Bait and switch! Do not shop here.

I love this Hibbett store!! I always come here and they stay having shoes and fly clothes!!! The…read moreservice is always good and fast!! They always greet you and ask if you need any help!! They have all the apparel for women, kids, and men. Good value and all the shoes that just released!! I love coming here it never disappoints me !! The value is good too!! The store is always neat and clean! -Marshay D.

Do not shop here at this store…read more. I bought a hat from this store and went back the very next day to return it. The only thing "wrong" was that the flimsy barcode sticker had fallen off -- something that clearly wasn't my fault. The hat was brand new, unworn, and still had its other tags attached. All I wanted was an exchange because he didn't realize it was a fitted hat and wanted a snap back hat.. Instead of offering any help, the manager, Jenna, not only refused the return but tried to claim there was a "hair" on the hat, as if that justified keeping my money. The accusation felt insulting and completely unnecessary. Everyone tried on hats in the store so to claim a hair was on it was absurd.. it was unworn and still in the bag.. The corporate office does not have a phone number or an email that works.. you must get on their website and talk to a bot and then a human and then they will email you back in a few days.. still waiting on my email.. Here's the kicker: when I drove back to my local store, they immediately offered to exchange or refund the hat with no issues at all. Clearly, the problem wasn't store policy -- it was the way Jenna handled the situation. I left feeling disrespected and taken advantage of, and I won't be giving them my business again.

Love this store so much!!! It's so organized and packed with gourmet high quality products and I…read morewas able to successfully find a Lionel Messi Jersey to wear for Halloween to celebrate one of my all time Favorite Futbol Players ;0) I also found an adorably fun Plushie Shark to jazz up my Surfer Bestie's Cave and it ended up being one of the favorite highlight gifts of his Birthday Bombing night!! Emily and Jesus were both fun, pleasantly kind, and enthusiastically supportive Cashiers! I also really appreciated Jesus for thoroughly pitching me on the great benefits of signing up for a Dick's Club Membership. I love how appropriately staffed the Team is for the Holidays and all the endlessly practical and Artfully Charming Gifts available for all types of Sports Nerd Fans and Athletes!! I definitely recommend dropping in Dicks for your Santa Dunking Game Plan Adventures!

They carry ZERO fishing supplies!!!! They seem to be good…read moreppl but tjeu do not off help!!! I literally walked by an associate looking lost on purpose and confirmed my theory: They either are clueless or just dont give a fu$%!!!!!

We went in to purchase some CHAMPIONSHIP GEAR,, but unfortunately they didn't have our sizes…read more However they had just about everything else.. we were greeted when we walked in which was nice, the store overall was clean,, they also offered a few "Deal Items"

Sandra the manager at this location in Rancho was fantastic, patient, attentive, creative in…read morehelping design the hats however you want it. I did the custom embroidery for the hats which you can bring your own for about $27 for the design. you can layer mulitple designs into one as you can see in the photos. The metallic thread is $2 extra but beware it kinks out the machine often and makes your thread easier to come off, and delays your hat completion time by a lot. Also the metallic thread is very glittery and shimmery in nature so I don't think it matches the dodgers theme since nothing on their hats or jersey are every shimmery or glittery. I highly recommend avoiding the metallic thread upgrade and going with just the flat thread. Be warned the design can take anywhere from 10-30 minutes to design and to work on your hat can take anywhere from 30 minutes to 2 hours... depending on wait time, queue and complexity.

The top of the receipt and a beautiful green display reads " GOING GOING GONE!"…read more That very well should be the theme as at these prices for this variety and quality of sports shoes and clothing it is apt and a perfect fit ( having so much pun...). I had absolutely no clue as to what to expect and was pleasantly surprised to see the inside of this massive space that was maximized to the T with racks and walls stocked with merchandise. Extra wide shoes - np! Size 14, 13 & women's shoes - yes!! Nice selection. Golf shirts in brilliant colors and styles and up to a 2X - hole in one! Shorts for all in every style and color - Si! Plenty of comfortable seats and try on stations all over the floor- nice!!! No stress take your time shopping with everything spread out- indeed!! All these at fantastic prices!! ( receipt photo). My hats off to cashier Tracie who was so patient and kind. She opened a Dick's account for me and was absolutely thorough, professional and efficient. The folks in front of me had 2 carts full of shoes; I am guessing at least 36 pairs that they picked up. The great thing - there were 2 employees on the floor bringing out more shoes from the back and sticking. Loved it! It is always a beautiful thing to get 2 pairs of new kicks and a nice golf shirt for $55. Christmas cometh early for Ray Ray!!

Drove an hour from the LA area to visit this store in hopes to find a few youth items and women's…read moresports gear. Staff were very friendly and attentive. We went to find some basketballs, unfortunately this store has no ball selection for any sports. Also was looking for some youth kings gear which I didn't find at all. Prices were still high, a typical Nike sports team shirt was still $30-$40. This store did have awesome selection of women's and men's shirts and shorts. Also an awesome shoe selection. Unfortunately I left and didn't buy anything.

This place is awesome for baseball and softball David is the best . If you're looking for gear…read morethat's the place won't be overwhelmed by big box stores this is specifically baseball . It's worth the drive you will not be disappointed.

Protech - My Go-To for Softball Gear!…read more I was looking for some new softball gear and a friend recommended Protech. I was amazed by the customer service and the variety of equipment they offer. There were so many choices, and the employees were incredibly knowledgeable, helping me find exactly what I needed. I'll definitely be coming back here for all my future gear! Amazing prices!