Came in for my son's letterman it came out good, there were a couple errors, but it looks good for…read morethe most part.

I really wanted to have a good experience with Ken Sporting Goods because we've used them for my…read moredaughter's letterman jacket since her freshman year, but unfortunately there have been problems almost every time. Her freshman year, they spelled her name wrong even though it was correct on the signed proof. They also put a patch on the wrong sleeve and told us we would have to pay for a new sleeve if we wanted it fixed, so we just left it. Now she's a senior, and I was told her senior year embroidery may not fit correctly because the spacing from the previous years was done wrong. We've also had rhinestones fall off within days and had to pay to replace them. The latest issue is what really pushed me to write this review. I was told her embroidery would take no more than two weeks, which would have had her jacket back right before Senior Night. I checked in and was then told it would be ready almost a week later, after Senior Night. The customer service throughout all of this has been disappointing and often rude. These jackets are a big deal to students and families, especially senior year, and I just don't feel like that is understood here. I have another child who is a freshman and already on varsity, and I will definitely be going somewhere else for his jacket.

We come here several times per year for sporting goods. They have pretty much everything. Even w…read moreCovid going on, they still have pretty good selections of most items. We have bought stuff for swimming, soccer, baseball, football, guns / shooting, work out clothing, camping, etc. They have solid Covid prevention practices in place including a requirement for masks (currently mandatory to enter the store) which is good!!

Staff is very helpful and friendly. Jenn assisted me immediately and got what I came in for…read more Austin Rix also went above and beyond in double checking for additional inventory. Highly recommend this location.

Customer Service: 5 stars. I've been here a couple times and the employees have always been very…read morenice and helpful, whether it was to return an online order or to explain about their shoes... One minor thing is they sometimes don't have other sizes in store and you have to order online. Bright and clean inside. Parking: free and plenty.

They carry ZERO fishing supplies!!!! They seem to be good…read moreppl but tjeu do not off help!!! I literally walked by an associate looking lost on purpose and confirmed my theory: They either are clueless or just dont give a fu$%!!!!!

Great shop! First time getting a ball I didn't really know I what to expect. Matt was a great guy…read moreand does good work. it can get a little hectic during league hours but he tries to get to everyone in a timely manner.

Highly Recommend Matt's Pro Shop!My wife and I are new to bowling, and we had an amazing experience…read moreat the pro shop inside Lucky Strike Lanes in Norco. The owner, Matt, is fantastic.We bought our first setups here, including the Storm Typhoon, and Matt took his time to perfectly fit both of us. He was incredibly professional and shared a ton of helpful information to get us started.What we appreciated most was his honesty. He never tried to pressure us or use pushy sales tactics just to make a buck. To top it off, his prices were great. Our first game with our own custom-fitted gear was absolutely awesome. Matt runs a good, honest business. If you need any bowling gear, I highly recommend this pro shop! Anton King

Stopped in today to do the Firearm Safety Certification and everyone working was just so nice and…read morelovely. I don't usually leave reviews, but the customer service left an impression. Benjamin administered the exam and he was just so friendly and made me feel really comfortable as a first time firearm owner. Unfortunately, I purchased online from another retailer before my experience here and just went in for the FSC. Lots of options-- wish I would have come here first. However, I will definitely be back for future purchases!

I went to Turners today for my Glock PPT and had a great experience with Manager Nathan and…read moreBenjamin. Both of them were extremely friendly, professional, and helpful. Benjamin is truly a sales genius! He took the time to understand what I was looking for and helped me find a handgun that was a perfect fit for me. Thanks to his excellent service and knowledge, I completed my PPT and ended up purchasing a new handgun today as well. Everyone at the store was very nice and welcoming. I really appreciate the excellent customer service from the entire team. Thank you, Nathan and Benjamin, for making my experience so easy and enjoyable. I'll definitely be coming back!

Javier is the best. Excellent stringer with good stories and has always tried to work with my…read moreschedule. I give him my highest recommendation!!

He was quick, easy to talk to, and strung my racket beautifully. And prices are quite reasonable.read more

I was passing through wanted to get a Camelback…read more Was greeted at the door service was nice to nice little store

I have a 9 year old daughter that needed to use the restroom and was denied. We were there about to…read morebuy some shoes so it's not like we weren't customers. They saw her crying because she needed to go and they didn't care. Both the employee and the store manager. The employee said there wasn't a restroom and the manager said there was but she didn't not want her using the restroom. Awful customer service.

I was referred by one of my fellow bowlers to see Chris. Chris was very knowledgeable, friendly…read moreand not pushy. I decided to purchase a reactive bowling ball. I just came back with the ball, drilled right there and then. Other places suggest you come back later in the week. Very happy camper here. This is the place to go. There are closer places but like and will refer Chris. Thank you

Went here for shoes for my son and the floor is pretty well stocked with shoes and sizes, but there…read moreis usually no one around to ask for help or if they are walking around, they never ask you if you need help. I usually don't because my kids are looking at each shoe and I can help them. Any time I go, there are usually no sales so everything is pretty much full price. I like the quality of their shoes though. They do last awhile and there are name brands here.

Workers let us stand at the register while they are talking instead of helping us. They never asked…read moreus to come to their register. The one lady working the register is helping someone. The other 2 girls still talking. When new customers come they start helping them while we're standing and waiting. Just unprofessional And the one with the hoodie and long colorful nails is so unprofessional she is not doing anything Hire people who actually want to work and have better customer service

All locations have too few cashiers open, and not enough self-checkout. But this one is pretty bad,…read moreI normally see one or two lines max. The selfcheckout is normally closed in the morning, so the lines do back-up. So I started doing curbside, and that is so fast! IF you don't mind not wandering the isles, the curbside pickup hits the spot. I ordered and within two hours it was ready, and once I got there it took less than 5mins before I left. I do like to walk around and see what's new, but unless I "need" something I normally will just do curbside pickup. If you don't mind lines, the selfcheck out is ALWAYS faster.

I went to purchase a blowup bed. At checkout, my Target card would not work with the cashier. After…read moreseveral tries, I decided I would ask customer service to help. They were quite busy so after standing there for a while, I just moseyed on over to the self checkout since it was empty now. It worked immediately. The bed I purchased is a good value, and I grabbed a pillow on the way out as well.