1. Sports Facilities Group Inc

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Riverside, CA

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Sports Facilities Group Inc

3.4 (5 reviews)
Open • 8:00 am - 5:00 pm

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Foot Locker

Foot Locker

2.5(30 reviews)
1.2 mi
•$$$

My husband just bought shoes here, they spent a good twenty minutes taking about his needs and…read morepreferences, and he walked out happy. That's four stars of my review. The five stars is because my kids went to the 'kid section' play place when I thought they were in the 'kid section' of footlocker. As soon as I realized they weren't in the store, the WHOLE STAFF locked down the entrances, checked the back, discussed when they'd last seen them, and asked customers to wait. It was less than three minutes, but their response and concern was unbelievable. I'm writing this on the way home after giving the kids a lecture in specificity, but this store deserved all five stars for their above and beyond customer service.

Not recommended -- I left the store feeling ripped off. They…read moreinitially told me I had to provide an email address to get a receipt and that they don't print them otherwise. I had to reference the law before they finally printed one. The toddler shoes I bought (quoted as $70 only when I reached the register) turned out to have a Velcro strap that would not stay closed. When I tried to return them about 20 minutes later, I was told the shoes were worn, even though the associate had encouraged my child to wear them out of the store -- and the strap issue was the entire reason for the return. Overall, the experience felt not transparent, manipulative, and deceptive and I personally would not go back.

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Sports Facilities Group Inc - sportgoods - Updated October 2026

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