Braedon's the man. Gentlemen cool vibes and a big help. Got good quality shoes for an excellent…read moreprice. That young man deserves a raise

I would like to thank Aaron and Andy for helping me chose the product best for me. They never…read moretried to upsell any product and made wonderful suggestions. They were both so patient and kind. It is so nice to find young men these days so willing to help a customer. I highly recommend this store solely for the customer service and the employees there.

I went shopping for a birthday gift for my sister-in-law and my best friend, and Bronson truly went…read moreabove and beyond. His customer service was exceptional--he was knowledgeable, kind, and incredibly patient while I took my time deciding. He never rushed me and genuinely made the whole experience enjoyable. Employees like Bronson are the reason people come back to a store. My only complaint is that the store was extremely hot. It's honestly hard to believe employees are expected to work in those conditions. The owner really needs to address this as soon as possible--for both staff and customers.

Came here on Super Bowl Sunday to get a jersey. The guys in there were very helpful. Great customer…read moreservice. Jersey fits great and was in great condition. Thank you

Customer Service: 5 stars. I've been here a couple times and the employees have always been very…read morenice and helpful, whether it was to return an online order or to explain about their shoes... One minor thing is they sometimes don't have other sizes in store and you have to order online. Bright and clean inside. Parking: free and plenty.

They carry ZERO fishing supplies!!!! They seem to be good…read moreppl but tjeu do not off help!!! I literally walked by an associate looking lost on purpose and confirmed my theory: They either are clueless or just dont give a fu$%!!!!!

Not my local 5.11 but will make the drive for the selection and service! I was acknowledged and…read moreoffered assistance pretty quickly and when I didn't know what I needed, Tim helped with suggestions and I purchased much of what he showed me. I can appreciate that he never pressured me and took the time to really listen to what my needs were. Thanks for your professionalism and willingness to go above and beyond!

It was my first time in the store and Tim was a big help, answering all the questions I had and…read moremaking really good suggestions for additional gear I could purchase. I needed a good pair of boots, and Tim was patient while I tried on like a hundred different pairs to find the right ones. I only got the boots this time, but I notice all their other products seem like good quality, especially the shirts. I will definitely be back, and will ask for Tim every time!

Aaron was extremely helpful and even took my newly bought EZ Up to my car for me. The customer…read moreservice there is so friendly and helpful. Thanks again Aaron for all your help.

Bought shoes for our son and Kristoffer was extremely helpful. Our son wasn't with us so it was…read morenice to have such a knowledgeable salesperson.

We come here several times per year for sporting goods. They have pretty much everything. Even w…read moreCovid going on, they still have pretty good selections of most items. We have bought stuff for swimming, soccer, baseball, football, guns / shooting, work out clothing, camping, etc. They have solid Covid prevention practices in place including a requirement for masks (currently mandatory to enter the store) which is good!!

Staff is very helpful and friendly. Jenn assisted me immediately and got what I came in for…read more Austin Rix also went above and beyond in double checking for additional inventory. Highly recommend this location.

Sporting attire bores me…read more But just because I don't care for sports much or sports gear, doesn't mean I'm gonna hate on this place. Honestly, if you are a big sports person then this place is probably heavenly. The have all kinds of sporty stuff like hats, shoes and clothes. Seems pretty decent to me. I think the prices are fair considering sports apparel is more on the pricey side in general. One of my friends was looking for some shoes and we came into this store. Oh you thought I wandered into this store on my own?! Yeah nope lol If it wasn't for my friend, I would have continued walking past this store like I've done so many times before lol My friend found a cool pair of kicks and was happy. So overall, I think this place is alright. Would I go back for myself? Probably not. But I'd recommend it to a friend looking for sporty stuff lol

Wasn't there for 5 minutes and the two female employees hovered us the whole time like my family…read moreand I were gonna steal something. The employee behind us pretended to look at shoes and kept glancing up and down to her other coworker that was beside us.

I went to Turners today for my Glock PPT and had a great experience with Manager Nathan and…read moreBenjamin. Both of them were extremely friendly, professional, and helpful. Benjamin is truly a sales genius! He took the time to understand what I was looking for and helped me find a handgun that was a perfect fit for me. Thanks to his excellent service and knowledge, I completed my PPT and ended up purchasing a new handgun today as well. Everyone at the store was very nice and welcoming. I really appreciate the excellent customer service from the entire team. Thank you, Nathan and Benjamin, for making my experience so easy and enjoyable. I'll definitely be coming back!

Came in on a Saturday. Stood around waiting to be helped for like 10 mins before another CUSTOMER…read moretold us we needed to sign in on an iPad. If you're having everyone sign in on a dang iPad you need to TELL EVERYONE WHO WALKS IN or have signs that instruct people on what to do. So we sign in and wait. And wait. And wait. Honestly. 4 people working the counter and each of them are leaning on the glass just taking their sweet time. We sat around waiting for over 40 minutes just to purchase ammo before we walked out extremely frustrated without being helped. Our phone got a text that they were ready for us when we were 10 mins away from the store. I get it. You're going to argue that each person gets great customer service and blah blah blah but if you're going to encourage your employees to take over 20 minutes with a customer, then you need more employees behind the counter. And put clear signage up that lets people know what the process for being helped is.

First time coming here and I can see why it is called Shoe City. They carry a lot of brands of…read moreshoes such as Nike, Converse, Vans, Hoka, Ugg, and other premium brands. Upon entry, you are greeted by staff but I can see they watch you like a hawk. I guess it has been because there were theft in the past months so they are careful. They follow you everywhere so it made my shopping experience uncomfortable. I tried on a few Nikes and Hoka but they just didn't fit well. Plus I've seen bettter prices at actual Hoka stores. I do give them credit for having a wheel spin for kids to see if they can win a pair of shoes.

Went in and bought 3 pairs of shoes... $49.99, $59.99, $59.99... Can't see the price on the…read moreregister. Got home and noticed the charge on my CC...totaled $217... $47 in taxes? Make it make sense. Looked in the boxes... no receipt. Rip off

My husband just bought shoes here, they spent a good twenty minutes taking about his needs and…read morepreferences, and he walked out happy. That's four stars of my review. The five stars is because my kids went to the 'kid section' play place when I thought they were in the 'kid section' of footlocker. As soon as I realized they weren't in the store, the WHOLE STAFF locked down the entrances, checked the back, discussed when they'd last seen them, and asked customers to wait. It was less than three minutes, but their response and concern was unbelievable. I'm writing this on the way home after giving the kids a lecture in specificity, but this store deserved all five stars for their above and beyond customer service.

Not recommended -- I left the store feeling ripped off. They…read moreinitially told me I had to provide an email address to get a receipt and that they don't print them otherwise. I had to reference the law before they finally printed one. The toddler shoes I bought (quoted as $70 only when I reached the register) turned out to have a Velcro strap that would not stay closed. When I tried to return them about 20 minutes later, I was told the shoes were worn, even though the associate had encouraged my child to wear them out of the store -- and the strap issue was the entire reason for the return. Overall, the experience felt not transparent, manipulative, and deceptive and I personally would not go back.