Workers let us stand at the register while they are talking instead of helping us. They never asked us to come to their register. The one lady working the register is helping someone. The other 2 girls still talking. When new customers come they start helping them while we're standing and waiting. Just unprofessional And the one with the hoodie and long colorful nails is so unprofessional she is not doing anything Hire people who actually want to work and have better customer service read more

Just picked up two pairs of sweet kicks! I picked up at the "buy one get one 50% off" section. A nice girl working asked if I needed help with shoe sizes and also mentioned that area had the half off deal. I was checking out with Andrew who was also very polite and he did ring me up for regular price on both but when I mentioned to him I got the shoes in the clearance section he corrected the price. Management should correct that so the reps don't have to and so customers aren't misled (hence the minus one star). But I'm a happy customer that he honored the deal since both shoes were in that clearance section. Great selection too! read more

WSS - Shoe Stores Near Me - Corona, California

Great place for all of your soccer needs. My daughter plays club soccer in Corona and she is always asking to look at the large selection of cleats. read more

Went to WSS this past Wednesday to grab some shoes for my nephews and had a fantastic visit! The store wasn't too busy, which was a plus. More importantly, the staff was super helpful and friendly, making it a quick and easy shopping trip. Very happy with my purchase! read more

Edwardo, is a total BOSS, and I think he is the boss, too. lol. Jesse is super cool, and kind, they all exceed the role as retail shoe salesmen. They deserve a raise.... For realz, they help sooo much, and they are never thanked, just expected... so thank you guys!!!The shoes and gear are great priced, and the peeps are super nice... and that is my rhyme for my yelp advice!!! read more

WSS - WSS shoe store - Shoe Stores Near Me - Corona, California

Absolutely no one in this business yesterday... great prices on a boot I was interested in.. Totally glad I purchased the shoe I did, because I went to Kohl's after that and the same boot was 25 bucks more... Score!! read more

I recently ordered a pair of Vans through WSS website and received my package over the weekend. I was surprised to open the package and find that one of the shoes was outside of the box along with drug paraphernalia with residue. I do not appreciate this kind of package being delivered to my home as we have smaller children in the house and can't imagine if they were to open this package. I do not know what kind of business this is that this company is running but may need to get authorities involved. Update: I received a response the same day saying that a investigation would take 24-72 hours. After 72 hours, I sent a follow up email and there was no response. I contacted them after the holidays, spoke with a CSR who informed me that the investigation is still ongoing and requested for them to escalate the call and was put on hold. Disconnected call. Very disappointed with the service provided and will not be ordering through their website again. On top of that, please check your packages before hand in case you come across this. read more

Horrible customer service nobody trained people to help people they are so rude they don't talk to you whit respect

Prices were ok but what killed it for me was the customer service or lack of. Not once was I asked if I was finding everything ok but the only time an employee approached me was to inform my wife that she'd have to leave her purse up front along with my daughters. Even after placing it in my car because that is what I felt would be a better option I was still being stared at as if I was shoplifting up until I walked out the door driving off . I understand your business has been hit by thieves before but customers with a purse are not all stealing, and the approach you maintained throughout my time there was just a joke if I were stealing I'm sure your alarm would go off or please let me know where you assumed I would have hidden these things with nothing but my cellphone and keys in hand?! Last time I'm going there since I felt targeted for no valid reason at all, please hire some employees that can be professional and actually have real customer service skills. read more

Terrible service, terrible selection every time I love been here. Did an online order to avoid waiting in long Holiday lines. Email says I can do curbside pickup, I get there and there's no curbside pickup. Hey corporate, update your email templates if that's not the case anymore. I walk inside to pickup my order and there's over 50 people in a single line and they told me to wait. So what was the point of doing an online order then? Cancelled my order. This place is a joke read more

We would like to thank DeShawn he was awesome. He was at the front desk. I came in today, December 31, 2023 to get a pair of work shoes.. at this time they did not have my size and he went into the back with the store being busy and he found me the pair of shoes he was awesome he was so nice. He helped my husband and I the store was very clean and very nice great selection and a very nice man. We will come back again thank you. Dan and Christine Williams of Corona PS thank you for helping me get my work shoes read more

Great quality shoes but the overall vibe in the store isn't the best. Second time shopping there and I felt like I was being watched the entire time and all the employees seem very nervous. I would suggest having a team meeting about diversity and inclusion and also learn more about customer service skills. Relax a bit and make your customers feel more welcome, because I sure didn't at all. I'd rather pay full price somewhere else than get a discount and feel unwelcome... read more

Not the best service at this location. Staff isn't the best and don't really know their products. Store is large with plenty of easy parking and they have great prices. Good selection of shoes and sports clothing. read more

They do not accept any coupons that dont have a barcode. Even though the coupons say you can use them in store or online. They will not accept them. I will not be shopping here again. Jorge is so rude and customer service is not great. read more

WSS - No customers.. I wonder why - Shoe Stores Near Me - Corona, California

I've seen this store around for years but didn't go in until recently, when I needed a new pair of shoes. The women's section did not post prices (minus one star). I was looking for shoes with a larger toe box, so I ended up in the men's section. There, the prices were clearly listed. Not sure why they wouldn't list prices in the women's section, except may those prices are high? I was pleased with the prices in the men's section. They were very reasonable. The staff was quiet and unintrusive. I did not ask them for help and they did not follow me around, but I did feel as if they noticed me, as I was just about the only customer in the store. I found what I was looking for. It was not on sale, but for the ridiculously low regular price (considering the brand), I feel like the store is a hidden gem. I did not know it was a chain, but I will happily frequent it from now on and will recommend it to friends and family. read more

I am so embarrassed by this business being located in Corona. No one greeted us as we walked in. A few associates that were walking around seemed to be more interested in what the other coworker did this week or what they will be doing this weekend. After 10 min of us walking around I decide to ask the guy at the front who was busy holding up the building while leaning on it where I can find some gym shoes? He started walking me to a location but instead, just pawned me off to the next associate and said "you got this?" Meaning could she take over because he didn't want to help us. Well the girl was NO BETTER at all! As I asked her a few questions about a certain type of shoe, she looked confused by what I was needing, so her immediate response after looking confused was, "well pretty much, it's whatever u like!" Well, I like a lot of things but it doesn't necessarily mean that they would be appropriate for what I need them for. Customer service SUCKS HERE!! Might as well have the store empty without associates because all they're really doing is getting paid to do nothing, the associates are more like security guards to make sure no one steals because God forbid someone actually needing help here. So hopefully I made a statement here and someone from this business reads this review and hopefully understand that uneducated associates make people leave this place because they don't know what they are selling. read more

FYI to everyone - for some crazy reason which the staff won't disclose to you why, they do not take retail-me-not coupons. Even though the coupon on retail me not states in store use only. I asked why again & again & all the girl could tell me was " we just don't take it." Also the shoes are 15-20 bucks more expensive then a footlocker or tillys. Thanks but no thanks! read more

WANA-BE COP AT THE DOOR! Went in there today for the first time. It's okay for a shoe store. What frustrated us is that we went to the counter to pay for shoes that were priced at $49.99 and the cashier was charging us $64.99. So we brushed it off. What made us uncomfortable was the wana-be cop at the door. He kept looking at us like we were trying to steal. When we were done trying on shoes. He would look at the shoes to make sure we didn't steal them. I understand the store is located on 6th Street where it's ghetto. But don't make it obvious dude. He acted like there shoes are that valuable we want to steal them. We felt like the guy was profiling us simply cuz we're Hispanics wearing hoodies on a cold night. WSS, get over yourselfs. read more

WSS - Shoe Stores Near Me - Corona, California

I ordered and paid for a pair of shoes online two weeks ago. The only email I received about the order said they'd be in store for pickup in 3-5 days. After two weeks and no other emails from WSS, I called the customer service line, from only email I received. The man I spoke to helped me out immensely and was super kind. So for HIM I give five starts. But I give zero stars for the store in corona on sixth street. They answer the phone in a super soft spoken voice like this, "hello." How about "thank you for calling WSS, how may I help you?" After finally getting through to him he told me he'd get someone to help me. I hung up after ten minutes of being on hold and called back. The same guy answered and put me on hold again. Finally some girl gets on the phone and tried to help me. Then soft spoken dude got back on the phone and confirmed my order had been there for a few days for pickup. You can tell these folks don't enjoy their job. This is my first experience with this company's and maybe my last :(( What happened to disorient service?!!!! Or just basic manners and friendliness?!! Y'all need to get in that store and retain your employees stat!!! read more

Lourdes was great attended me with great customer service provided us with information on was rewards and was happy with the deals and staff

They sold me defective shoes at regular price and they couldn't exchange them what a joke I'm never coming back to this scam

Came in & thought everything was organized.. this young lady with bright red hair was very kind and helping me find what I needed very quickly. Forgot the name but hope this gives her a Good word for the boss man ! read more

Horrible customer service at this location! I came in last week to purchase some white t shirts which is something I do on a weekly basis except I usually go to the one in Victorville but since I was down visiting my sister I came here well when I say I have never been so offended in my life by the way these employees all treated me they followed me around the store like I was going to steal something and when I asked for help with an item the employee stated the load comes when it comes I don't know what to tell but if it's not out here we don't have it he didn't say hey let's go upfront and order it for you but instead just continued to watch me from a distance as if I was going to steal something but let me point out the fact that I wasn't wearing a backpack nor purse baggy clothing or anything that would be able to hide merchandise on my person actually I was wearing brand new Air Force ones and all brand new clothing on my body but for someone reason I was treated like a person of interest now I don't know what brought this on or if this is how this store conducts business but I've never had this issue in any other wss location NEVER not only that the cashier was not very polite she didn't greet me say thank you have a nice day or anything but yet I continued to be courteous because that's who I am as a person now I know everyone is entitled to a bad day but this was just plain and simply ridiculous how all these employees treated me and made me feel all I know is I will never shop at this location again I will stick to my great friendly courteous staff at the Victorville location I hope this review reaches management and they have a talk with their employees about profiling their customers especially ones that are faithful customers like myself read more

I came in last night due to my order not going through and Briana the assistant manager was so nice and helpful! She went above and beyond for me and found my shoes and placed the order for me! Definitely will be returning for more purchases! read more

Briana was super helpful. Store has the right shoes for my boys. Big selection in shoes and athletic extras.

They really need to work on their staff. I need a different show size and they were just talking to each other I guess they don't want to sell. I won't be coming back here rather do business some other shoe place that appreciates customers. Now I see why they have a poor review on Yelp. read more

Very rude employees, especially the cashier. Needs to leave the attitude at the door. I understand not everyone has a good day, but this is not the only time I've dealt with her. Her name is not given on the receipt, but her user number is 11851. She needs to stop being so annoyed by the fact she has to deal with people. read more

The workers there are very nice. however, the shoe selection is not excellent. I don't recommend for athletes.

BAD! Security made me leave my bag up front, then left it unattended. Selection is a joke. Cashier didn't know how to count cash...she walked away as I approached and left me waiting by the registers for a good 3 or 4 minutes before helping, without apology. I didn't know it was possible to screw up a simple retail store but this WSS has done it. read more

I went into the store and I bought an adidas shirt xl for my boyfriend and we followed the washing instructions and it shrunk a lot we went into the store and they said that they can't take it back or let us exchange it. They were not nice about it at all.. read more

they have horrible customer service & when i went to pay there were 2 cashiers & when we were up the lady just left & not even to help another customer but just stood there to the side & she saw me then went to put socks in a bin read more

Great customer service. Very clean and everything is so easy to find. Everyone is very friendly

Lot's of selection and good customer service. I was impressed with the cleanliness of this place. Great experience overall.

Great discount shoe store! I was helped by a very sweet girl named Kim. She helped me pick out four pairs of very cute boots that were all on sale and I paid a total of $84.63! I will be taking the two pairs back to Macy's that I spent over $200 for and I feel like I got the same type of boot very cute and a great price. read more

Talking to the manager was like talking to a wall. The person at the door looks at every single persons feet when they walk in and walk out, its pretty funny. I ended up walking out with nothing after talking to the manager at the register for about 10 minutes. Waste of time. Poor shoe selection. SAVE TIME & DO NOT EVEN GO IN. read more

This store is so clean and friendly the employees here make you feel welcome and appreciated I was looking for a pair of nikes for my mother and one of the staff members Ariana helped me out by picking the right ones! At the checkout Abigail made my checkout fast and smooth she offered me a rewards card and let me know I could receive offers and coupons next time I come in! I recommend this place to anyone! The most excellent customer service I've had in years ! read more

When we walked in the door Julianne was there to assist us and help us with all our needs my son got new shoes for school and now we're ready!! read more

Honestly this place is very clean. I love some what of the service but when you talk to a manager it's like talking to a brick wall. Maybe act like you care instead of looking dumb (: read more

Amazing customer service ! Young lady dominque was outstanding and very helpful in showing me the aisles I needed to be in for my whole family. She made me feel very comfortable talking to her.Wss is very lucky to have her working their!! I will be returning shortly with my amazing first time experience read more

great customer service, greeted and assisted me promptly.. Horacio at this store was excellent very help full. , I gave him 5 stars.. keep up the great customer service. read more