Love this store so much!!! It's so organized and packed with gourmet high quality products and I…read morewas able to successfully find a Lionel Messi Jersey to wear for Halloween to celebrate one of my all time Favorite Futbol Players ;0) I also found an adorably fun Plushie Shark to jazz up my Surfer Bestie's Cave and it ended up being one of the favorite highlight gifts of his Birthday Bombing night!! Emily and Jesus were both fun, pleasantly kind, and enthusiastically supportive Cashiers! I also really appreciated Jesus for thoroughly pitching me on the great benefits of signing up for a Dick's Club Membership. I love how appropriately staffed the Team is for the Holidays and all the endlessly practical and Artfully Charming Gifts available for all types of Sports Nerd Fans and Athletes!! I definitely recommend dropping in Dicks for your Santa Dunking Game Plan Adventures!

They carry ZERO fishing supplies!!!! They seem to be good…read moreppl but tjeu do not off help!!! I literally walked by an associate looking lost on purpose and confirmed my theory: They either are clueless or just dont give a fu$%!!!!!

Juan in second floor. Excellent service. Thank you Juan…read moreThis place is very well decorated Price are good Wide selection of sporting goods

I had a really frustrating experience at Bass Pro Shop today. I waited almost two hours at the ammo…read morecounter just to be helped. When it was finally my turn, the employee refused to even run the California ammo eligibility check on my driver's license. The reason? My license shows my city as "Rancho Cucamo" instead of spelling out "Rancho Cucamonga." This is a standard DMV abbreviation because the full city name is too long to fit on the license. Instead of simply running the check and letting the system decide, the employee said he didn't want to process it because the city wasn't spelled out fully. Waiting that long just to be turned away for something printed by the DMV was extremely frustrating. I understand stores have to follow California laws, but refusing to even try the check after a two-hour wait felt unprofessional and like a waste of a customer's time. Hopefully Bass Pro Shop improves training and customer service at the ammo counter so others don't have to deal with the same experience.

Rei is amazing So I…read morewent into this big and beautiful store to return a 28L bag that was too small for an overnight backpacking trip and wanted to look at the used section. What I ended up getting was far more than I expected. The return was seamless and enlightening. All of the employees are so fun, friendly and knowledgeable. I met one young woman who asked if I needed help finding anything. I was looking for packs in the used section but she explained they go quick. I meandered around the store and bumped into her again. I asked her where the packs are and she showed me a large range. Since I'm looking somewhere in the 40-55L range she said she would get someone to help me. Initially I declined having help but she also mentioned a fitting. I had never had a backpack fitting so I accepted the help. Alyssa was amazing!!! She measured my spine and from there helped me find a pack. I learned I have a short torso. Makes sense and my waist is close to my chest so now I was able to find a pack that would sit appropriately on my hips (ilac crest). She was a wealth of knowledge. It was a wonderful visit. I definitely recommend this store if you want to find good deals in store or if you want to buy online and pickup in store.

R to the E to the I! A sweet spot for all the things about outdoors for you and I. And would I lie?…read moreHere are some facts you can't deny! It's the largest consumer co-op in the U.S and members only pay a one time fee for a lifetime membership! How sweet can that be! Ok besides that, I was here for the coffee pour over packs. Yes they actually do carry that and these days with the prices of coffee going up why not stock up on a few boxes in case it gets worse! Other than that they carry top brand gear for almost all the outdoor needs. Plus! They have snowboard and bike service for a quick tune up for the weekend or weekday adventures. Service is really good and there's always someone roaming around. And that's my take, Peace

If you've ever been to their Santa Clarita location, you'll notice right away that this Ontario…read morespot is massive in comparison. Both stores have great selections, but focusing on this one.. you'll find a wide variety of shoes, solid clothing options in different materials for different professions, and plenty of cool accessories like flashlights, knives, and even t-shirts you can wear outside of work. The shop itself is very clean and well kept. The only downside is the employees can be hit or miss. Sometimes you'll get someone super helpful, and other times you might catch a bit of attitude depending on the day. Overall though, if you're looking for a one-stop shop to grab everything you need for work or if you're just into knives and gear; this is the place to check out.

There tailoring services is always amazing! The store itself has alot of selection to choose from…read more The prices are always good and the quality of the clothing are great! Thank you guys. Very nice people that work there.

Came here on a Saturday at about 2:45pm. Although Travis didn't greet me when I entered, I asked…read morehim where the racquetballs would be. I don't think he knew because he directly me to the complete opposite side of the store from where I actually found them.

God Bless this Big 5 store! It's been here since the inception of Terra Vista along with Target and…read moreit's still going strong. I couldn't find my hydration backpack from last year and needed one in an hour. I drove here and found one at 9 a.m. There was no line, the employees lead me to the hydration backpack section and went through one or two of them with me. I left in a hurry but happy! This store has come in clutch more than once in mine and my family's lives and it's easy to miss, but I implore you to try looking for whatever sports gear you needed here first.

Drove 20 minutes to get to this store, just for them to be closed at 730pm…read more The website, Apple Maps, and Google maps say 9pm.

Wish I had the name of the girl who was wearing the mask she was really sweet and helpfulread more

Got what we needed!…read more I went with my husband and two cousins to grab some ammo for our shooting range day. This was the perfect stop. Both of my cousins have guns registered to them. So, they were able to purchase ammo. I noticed they had some sales and deals on certain items in the store. The ammo be expensive though. That's normal I believe. We spent $300 on ammo for shooting. Seems like a lot, but ammo goes quick when you are shooting. Service was fine. They were friendly and helpful.

I've purchased ammo here, and have ordered ammo online to which was filled at the store, everything…read morehas always been seamless! A healthy sized store, tons of ammo, and a lot of firearm inventory and helpful staff. Fishing, hunting, and generic protective gear can be purchased here. A lot of staff onsite that can handle the "lunch hour" busy hours. Also if you're into ambidextrous firearms, they have 7+ options.

Got my hat done today by Daniel, was undecided on the font and he helped me out came out sick!!!…read moreOld English font.

First time here all the guys were very nice great customer service. We had 5 hats stitched…read moreexcellent work exactly what my husband was looking for! Thank you Angel for the great Job!!!

If I could give zero stars, I would…read more I purchased a 24 oz insulated Dodgers chrome draft cup from this store on 12/11/25 for $40 as a Christmas gift for my husband. He opened it on 12/25, but we didn't actually use it until mid-January. On his very first use, the coffee spilled all over him because the lid was cracked. I tried to avoid driving an hour back to the store, so I searched everywhere online for a replacement lid but couldn't find anything even remotely close. My last option was to return to the store to see if they would replace the defective lid. Unfortunately, I was told the return/exchange window had passed by just three days (01/15), and the employee refused to help. He even called the manager, who also said there was nothing they could do. When I asked where I could buy a replacement lid, the employee didn't know and mentioned that other customers have had the same issue with this type of lid -- which makes this even more concerning. To make matters worse, the only solution offered was for me to buy another insulated cup. That felt like a slap in the face considering the one I bought was defective. Because this was a Christmas gift, it sat in a gift bag for a while, which caused the defect to be discovered too late. For a store to refuse to help over three days, especially right after Christmas, is unreasonable and poor customer service. I will not be shopping at this location again.

Beware this place, we got ripped off by them and they will not stand by their word…read more My wife bought 2 MLB mugs and was charged 24.99 per mug but the mugs were labeled 17.99. When my wife caught the issue they refused to make it right. She called later and got a manager who said they would send out a refund...that was nearly a month ago. Scam! Bait and switch! Do not shop here.