Baskin Robbins

There a line so go get in it. and the customer service is so efficient. You can sit in your car and…read morehave the drive up dairy from my childhood or get your steps in around town by parking. I prefer the later. I usually get vegan soft serve flavors like a cup of rainbow heaven but my family loves their Diablo's. ( frozen root beer floatish-ness.) Good call if you are liking the root beer flavor. Need more ice cream that you can hold. Pack your cooler before you head over and pick up some ice cream for home. They change flavors often so keep checking online if your flavors coming into rotation. Local coffee or who knows what the next magical flavor will be. We love to stop on way in or out of town for a road snack to make a long drive memorable . Lots of families and teens and dates vibes all around with a convenient park bathroom only a block to the west. Bonus if you like an affogato, go get a shot of espresso at Inklings before and get it combined at meadowlark. Livin large and with purpose.

I tried the pumpkin and chocolate soft serve, and I have to admit, it was really good! The seasonal…read morepumpkin flavor was a nice touch, and I enjoyed the combination. That being said, standing in a long line with a cold windchill cutting through the crowd just to get ice cream was quite the experience. Don't get me wrong, I love a good soft serve, but I honestly don't think the price matches the product. They seem rather proud of their ice cream, and their prices certainly reflect that! Clearly, my opinion isn't going to hurt business because the place was absolutely packed. It's obviously a popular spot, and people seem more than willing to pay the premium. Would I eat it again? Absolutely. Would I stand in the cold and pay that much for it again? That's a different conversation!

Story Coffee Vanilla Swirl

Pineapple on a cone, strawberry vanilla and a pup-cup

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Pineapple vanilla swirl

Icicles

Great ice cream and I like that the store is open late. Went with the whole family and was serviced…read morepretty quickly. The staff is nice. My wife also liked her ice cream.

I love this place for few reasons: 1. Its the only good…read moreicecream place open till late 2. Meadowland closes at 9:00pm so if you have dinner by 9:30pm or 10:00pm and wanna walk downtown Pleasanton this is the best place. 3. Icecreams are trial and error and I had the strawberry with lot of toppings and it was out of world. 4. Gulab Jamun also I tried and was just ok. You can skip it 5. The chocolate and bananas one was ok too. Place is pricey but worth it ! Sharing recommended !

Jasmine Cream Tea with boba

Boba tea and Icicles Ice creams

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Somisomi

4.5(532 reviews)

1.4 mi

Delicious ube treats and a fun experience…read more Somi Somi Dublin is such a lovely spot with a bright, welcoming atmosphere and a fun concept. The staff were friendly and the service was pleasant, making it a great place to stop by for a sweet treat. The ube was definitely the highlight. It had a deliciously rich, creamy flavor with just the right amount of sweetness, and it tasted wonderfully authentic. The ube soft serve was smooth and satisfying, and the combination with the warm taiyaki made it even better. If you love ube, Somi Somi Dublin is definitely worth visiting.

Somisomi in Pleasanton!…read more I LOVE Somisomi and this was the closest one to us (being 20 minutes away) so we had to stop by for a sweet treat. You know it's serious when you are willing to take a 20 min drive over just for ice cream but it was well worth it. There was a ton of parking spaces at the parking lot in the plaza that this biz was located in. The space was bright and clean, and the staff was super helpful. We love how they rotate their flavors. We got the soft serve in the cup and with the taiyaki. They are all about the banana flavor right now so we got the soft serve mix with that and the cookies and cream. It was really good! Can't wait to come to somisomi again the next time we're in town.

Inside

Upside down, custard-filled with cookies n creme / milk swirl, oreo and biscoff topping

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Matcha and cookie butter swirl!

Loard's Ice Cream Dublin

2.5(169 reviews)

4.0 mi

I normally give this Loard's 4 if not 5 stars because they actually carry my favorite ice cream…read moreflavor, Ube. Ube is a traditional Filipino dessert and my favorite ice cream flavor. It usually is not carried by non- Filipino ice cream shops. So when I found it here I wad overjoyed! This visit, however, they had run out and weren't going to have any for another two days; which does nothing got my current craving. So I had go with a backup flavor, which I still enjoyed, but wasn't what I was thinking about on the drive here.

It was about 80 degrees outside so we stopped by loards for ice cream. What a mistake! The person…read moreworking there wasnt too interested in serving customers and the place looked so empty and lifeless!!! When the guy finally came out, he wasn't that helpful. My husband waited a while to get a clean spoon for his sundae. We don't know where he disappeared to because there was no customer!! My regret spending $17 in that place for 2 ice cream and a sundae!! Loards should shutter its door. Pathetic!!!

Mint choco chip

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Mocha chip and rocky road. This is not even full scoops

Loard's Ice Cream

3.8(201 reviews)

5.7 mi

Seriously, treat yourself to a Sunday at Loards. You won't regret it…read more My go too is the Peanut Crunch.

I loved walking into this store. The decor felt nostalgic and warm, the staff was friendly and…read morehelpful, the ice cream was cold and sweet. Nothing like an ice cream cone in a cold night. I do not think I have been to a Loard's before but I have had Loard's ice cream elsewhere. This was a cool find while in Livermore. I got myself an ube and that was delicious. Texture is nice and creamy. Overall highly recommend for a nice ice cream cone while walking around downtown Livermore!

Black raspberry and raspberry chocolate

Toasted Almond in a waffle cone.

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Butterscotch and Double Fudge!

iSee Cream

4.6(137 reviews)

3.0 mi

You know it's good when there's a line out the door!…read more After being in a meeting and hearing my stomach growling, I needed a matcha and some snacks. Ordered my crème brûlée Matcha drink, a Blackpink drink(strawberry w/Oreo type cookies on the bottom), ham&cheese taiyaki and vanilla custard taiyaki. This place exceeded my expectation! My son loved his drink and he usually doesn't like anything because he's a teenager lol. My matcha was so good. The quality of matcha was much better than other bakeries I usually go to. They also caramelized the sugar on the crème brûlée. The taiyaki came in a cute box. My ham and cheese was scrumptious and savory. The store was small and cozy with a warm welcoming ambience. The food and drinks were absolutely delicious. Definitely coming back here

I wanted to lose weight, so when my son asked if I wanted a drink at Ume, I said no. But when we…read morewere headed out of the mall, he asked if I wanted to try Isee Cream, I weakly said " Ooooookayyyyyy"..... first time here. I like how this store is decorated. There is a picture spot decorated with faux flowers on one side, and cute bunnies on the other side. They have those fish shaped taiyakis with interesting fillings I need to bring the grandkids here next time they visit. We ordered 2 drinks, a strawberry matcha latte and a strawberry cold foam matcha latte, both with sweetness reduced. They were goooooood!!!! So yes, we will come back. I saw a tote I like but it's a loyalty program item. Erh, I don't like waiting to accumulate points.....

Matcha soft serve

Sakura Bloom

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Salted Caramel, Strawberry Cheesecake, Fruity Pebbles Macarons

Tous Les Jours

4.1(767 reviews)

3.0 mi

I found this place by accident actually. It's next to h- mart, and I had to used the restroom and…read morefound this place. It was closing soon, and I love anything ube. I bought it, but I was not able to eat it until next morning. Even tho I ate it a day old, it was still fluffy and soft. The ube cream was super creamy and airy as well. I was very impressed how amazing it tasted. It was not overly sweet, perfect sweetness. I Can't wait to return and try other flavors, now that I know it's worth the money.

I came to get a ube latte with the sushi bento I got from H Mart market. This store is located…read moreinside H Mart, convenient! All the cakes look so yummy! Service is fine. Perfect location to have at food court. I will be back!

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Almare Gelato Italiano

4.3(170 reviews)

2.7 mi

First of all, the gelato is so delicious! They have many unique flavors and they are so rich and…read morecreamy. The customer service is cheerful and the ambiance is very cute. I love going here for a treat!

Stopped by for dessert and really enjoyed their sesame and matcha gelato! I chose two flavors since…read moreI could not decide on one. Strong sesame flavor and nutty matcha flavor was great and not overly sweet. They have seating outside and limited seating inside. Interior was clean and bright and they had several employees working, so wait time was not bad. They have a lot of flavors and sorbets, so I will try their sorbets next time. My friend had the ube gelato and said it was good also.

They are waiting for you!

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Kwality Ice Cream

4.1(163 reviews)

2.1 mi

It's quite expensive but it has eggless icecream option which works for our family. I ordered…read moreicecream cake, artist took good effort to make it look as I wanted.

Picked up 2 faloodas yesterday and one of them had a hair inside seeds. Took 2 very clear pictures…read morethat I hope the owner sees and takes better measures for cleanliness!

Half Paan and Half Cookies and Cream cake on Eggless Sponge. 8 inches ice cream cake with white chocolate ice cream design on top

Black currant, guava ice cream

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Salt & Straw

4.4(523 reviews)

6.5 mi

Coming back from the Peninsula we knew we'd be near San Ramon, so I thought to check if there were…read moreany interesting ice cream places. I like shops that make their own high-quality, premium ice cream with interesting flavors as a bonus. The oddly named Salt and Straw seemed to fit the bill - that's all we needed to check it out! It turns out they are in the Shops at Bishop Ranch, quite a nice location. There was a decent line (always a good sign) and lots of people outside eating their ice cream. It's purely a to-go location, no seating. I was impressed by their organization, having three different people serving orders. They replicate their ice cream assortment behind the front counter for all servers can serve customers - this was a first for us. They are more efficient than my local bank! A cool little thing is they use metal spoons for their samples and there's a discard hole in the front counter wall to dispose of the used spoons. The samples definitely taste better with a metal spoon versus the normal plastic things. I had the Salted, Malted, Chocolate Chip Cookie Dough - props for the creative name! My wife had the Cinnamon Snickerdoodle. We strolled outside and found a table to try these guys out. Oh my. From the first bites we were sold. This cookie dough was unlike any I've ever had, truly unique and bursting with flavor. My wife loved her Cinnamon Snickerdoodle, real cinnamony! We have never had better ice cream. A new Gotta Stop By whenever we are around San Ramon.

After dinner, we stopped into Salt & Straw for some ice cream. A very popular and crowded Creamery…read morewhich always has a line. I like their uniqueness of flavor concoctions especially their seasonal flavors of coconut cherry pie with almond crust. Their newest concoction was melon & prosciutto. I didn't try this flavor but was intrigued by it. The staff is very nice moving the line of people through as quickly as possible. Offering samples of their flavors. My wife and I shared a scoop of Chocolate Gooey Brownie which was rich, creamy, and chocolate-y. She always gets this flavor whenever she visits Salt & Straw.

Chocolate ice cream

Split Scoop Wild-Foraged Berry Slab Pie & Chocolate Gooey Brownie

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Freckled Mint Chocolate Chip (Top) and Blackberry Tamales (Bottom)

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

17 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Harry B.

7 years ago

The last few times I've been here, the wait has been long as, each time, I saw only one employee waiting on a long line of customers. The last time I was there, there were actually two employees behind the counter but one waited on only a couple of customers while the second employee moved so slowly while waiting on everyone else. As a woman ahead of me was waited on, I heard her say to one employee, "I've been waiting 30 mins." The employee replied that there's nothing she can do about it. Customer: "you can move faster." Neither employee replied but they smirked at each other. So disrespectful. I had waited 20 minutes and found it hard to believe that anyone could move as slowly as that employee. Any slower and rigor mortis would have set in. Then, when the cone was handed to me, I thought the employee had made a mistake as very little ice cream sat on the cone. This place is never generous with their serving size but this was ridiculous. I told her I had ordered two scoops and she replied that that was two scoops. After that very long wait, and the agony of watching one employee moving in extreme slow motion and the other not waiting on hardly anyone, I was expected to pay $5.89 for a couple of tablespoons of ice cream. I was ready to cut my losses and leave but the other employee agreed that it wasn't enough and added more to the cone. Each time I have been here, I have been disappointed in the value and the wait due to understaffing. Tillamook ice cream is the same price, and often on sale for less, for about a gallon at a grocery store. It's very creamy, delicious ice cream that one doesn't have to wait in line for or deal with employees who don't understand the value of customer service. read more

Cindy W.

Elite 15

145

223

237

17 years ago

If I can give this place a negative, I would. This is the worst place with the worst service I've ever been to my whole life!!!! The manager who looked like the janitor who claimed he's the owner, Steve Chandler, has an attitude and an IQ of 0. My bf and I were on our way to Tofu House in Pleasanton to celebrate my mom's b-day when we decided to buy her an ice cream cake from BR. We went to look at the ice cream cakes in the freezer, but the freezer was locked. We found this very odd. Who the hell locks an ice cream freezer? Anyways, so bf told idiot Steve if he can take a look at his options and Steve refused to unlock the freezer and let us have a look. He told us to tell him what he wants and he will see if he has it. We told him we want a cake with half layer vanilla ice cream and half layer chocolate ice cream. He told us he doesn't have what we wanted. We started getting frustrated because this idiot made it so hard for us to pick what we want. Instead of unlocking the freezer, he gave us a hard time! We told him this was the worst service we've ever had and the idiot told us to leave the store! I agree with Jane E. They discriminate people under the age of 30 and are probably racist. We will make sure that our friends and family will never step foot in that store EVER. Hey Steve, you can suck my a$$!!!!!! read more

Jose J P.

10 years ago

So sad...i was just there with my elder mother and her grandchild and qe are latin. We came in and right behind us was a couple of Caucasian husband and wife. There was one of the aerver one of the asian girls working there. We came in she was about to ask us if she can help us. But aa soon as she saw the white couple she didn't even finish asking us . when she turned to the couple. The couple weren't even ready so another white lady came in and right away she charged at her. So i had to get upset and told her that it was RACIST what she was doing. I asked for the manager which she never got him/her. I could've made a scene but i know we all need a job. What iam really saying why being RACIST. Every single one of us excluding Native Indians are immigrants. Every race we have come from different placea. But in Pleasanton even in these days we have to deal with such ugliness. So be careful going there if you are not white or asian.. You will get treated like shit read more

Brian G.

Elite 26

195

1 year ago

Baskin-Robbins is a total staple -- then, now, always! Growing up, it was the go-to spot, and honestly, it still is. You just can't go wrong with all the flavors they have -- seriously, the variety is unmatched! I run a summer camp for kids, and every year we make it a point to stop by this Baskin-Robbins. Not only do we love supporting local businesses, but the way the staff welcomes our campers is next-level. They're always friendly, full of energy, and they make every visit fun and memorable. The location? Super convenient. The vibe? Always upbeat. And the selection? Endless. If you're looking for variety -- this is it! read more

Gopi Krishna Reddy K.

1 month ago

I recently purchased a birthday cake from Baskin-Robbins, and we really enjoyed it! The cake looked beautiful and festive, with creamy frosting, colorful sprinkles, and a nice birthday decoration. The combination of cake and ice cream was delicious, and everything tasted fresh. It was sweet, creamy, and perfect for celebrating a special occasion. Everyone enjoyed it, and the cake made the birthday celebration even better. Overall, I had a great experience and would definitely recommend Baskin-Robbins for birthday cakes and other celebrations. read more

gina y.

5 years ago

This place has a ridiculous policy. The two employees working wore their face mask as chin guards , face completely uncovered, which would not a been an issue if they were not hypocrites about it. when I went to sit down with my daughters, they told me that due to COVID they do not allow indoor seating. I mean , make up your mind - either COVID is an issue or it's not . If Baskin Robin has serious concerns, then practice what you preach and have your employees wear a face mask. But don't say seating indoors is a bigger risk. read more

Denise A.

14 years ago

Well, Pleasanton BR gets one star because the ice cream is great. I mean, honestly you just can't mess that up. Unfortunately, it has the worst customer service of any BR I have ever visited. Simple tasks such as ordering birthday cakes becomes a fiasco! I wish I could say that it was just once that I had the problem, but time and time again they have messed up my order or just been a pain to deal with. Thank goodness for BR in Dublin! It may be further away, but it is well worth the drive to get good service! read more

Rosy R.

7 years ago

I splurged on a sundae. I know they only use kid's scoops in their sundaes. What I was served wasn't less than what they sell at many BRs (small), but it is by far the most expensive: $6.09. I would post a picture but I don't see that option, as I usually do on yelp. Service was adequate, though not welcoming nor friendly. Ice cream was good but not worth the price. read more

Vahin M.

1 year ago

This is the best ice cream in the world by far. The service was super awesome and they helped me with everything. This one worker named Arjun was very kind and assisted me with everything. Price is amazing! The overall ambience of the room was great! 10/10 would go again read more

Malathi K.

5 months ago

"I just tried an ice cream cake from Baskin-Robbins, and it was absolutely unreal! The ice cream was so perfectly creamy, and the layers tasted amazing together. If you're looking for a dessert that hits the spot, you need to grab one of these!" read more

Rose R.

5 years ago

We've been going to this location more often because it now has such wonderful employees. We were there today about 12:30pm. The young lady behind the counter was friendly, efficient, cheerful and helpful. Thank you! read more

Nancy L.

10 years ago

Quick service, always has the ice cream you want in stock and the employees are just so sweet. The store is very clean as well. Wish they were open earlier though :) read more

D K.

7 years ago

The service was excellent. They offer good variety of toppings. Really nice place to be during summer evenings.

Howard H.

7 years ago

Went to get $1.70 scoops because it was March 31. Was told that we are not offering that today. Walked out

Tasha R.

6 years ago

I just wanted to say thank you to Jess and Julia working 2/25 for the sweet note on my milkshake :)

K. K.

11 years ago

tiny Tiny TINY scoops...over priced and under portioned. GO TO THE DUBLIN LOCATION.

Michele D.

13 years ago

Go to another store.....this location is full of rude employees!!!

Baskin Robbins - icecream - Updated October 2026

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The next day after I posted my review: immediately a stranger sent me a 'compliment' saying we were…read morelying about the birthday system. If we do, will I post it here? Ambiance maybe nice and food is too sweet. Customer service was definitely not the friendliest. I bumped into a friend inside the store who was a Caucasian lady, completely different experience: she was greeted once she walked into the store.

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Too hot for outdoor outlet shopping lol but thank god there were stations to cool off and savor.read more

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I ordered a small vanilla cone, dipped in chocolate, which came out to about $4…read more The service was quick, and the cone was a good size for a "small." The vanilla soft serve was decent, but the texture was a bit icy, and it lacked the rich creaminess that I've had with other soft serves I prefer. The vanilla flavor also tasted a little artificial. The chocolate dip was nice, but it didn't have a very strong chocolate flavor and it cost an extra $1 which seems steep for a dip. It was a nice treat, but it doesn't quite measure up to the soft-serve I can get at the local dairy. It's an okay spot if you're nearby and in the mood for a classic fast-food style cone, but if you're looking for good quality, you might want to look elsewhere.

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I got this cinnamon roll on 10/4 which makes it $1 for a classic role and it wasn't a great deal…read more There was no line, the store was clean and the staff was friendly and helpful. The cinnamon roll was basic, it was fresh-ish as if it had been sitting on a warming plate, and it lacked in frosting. The only reason this got a 3 star and not 2 is because of the deal other wise they charge $7.50 a cinnamon roll which is insane. The only time you should be these if there is a discount or a sale, save your money and more importantly calorie.

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Livermore has welcomed Nothing Bundt Cake in the Portola Village…read more Their grand opening was June 13th with a DJ, free confetti bundtlet, and a surprise giveaway of a punch card for a year of a bundtlet. The staff were friendly and inviting. The space is small with party and birthday accessories.

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Years later, I've tried numerous mochi donut shops, and I can confidently say Mochiholic is my…read moreFAVORITE! It is the only place that serves them fresh upon ordering... and H-O-T! In fact, they're so warm and melty-good that it's hard not to devour all of them right away because eating them at room temperature is just not the same. (Then it'd taste like I went to another donut shop! Haha.) Mochiholic has delicious drinks too! I just discovered their Crème Brûlée Ube Smoothie with Boba. I get it as a treat after a hard day! Tip: Look for Specials, like "buy 1 drink and 2 donuts", which is what I usually get when I'm by myself. You'll save about a dollar. There are 2 drink specials and also ones for larger donut orders too. They also have seasonal donuts with cute designs and innovative flavors. I don't usually order those though. Sesame and matcha are my favorites. One of my kids love the Oreo one. And another kid likes the strawberry one. Honestly, they're all great! Cleanliness is okay. Correction from my first review: Apparently mochi donuts are made of rice, but I was informed there is still some gluten in it. I thought they were gluten-free, but that is incorrect. Also an update since my first review: They improved their ambience with a themed seating area, lots of pink paint, and posters. Note to management: - Since the food and drinks aren't cheap, you don't want to have cheap-looking decor (e.g., the very large jars of plastic fruit and dust-collecting plastic flowers). Those seemed so out of place. - Also, your chairs are incredibly stained and dirty. I couldn't find a clean one to sit in. You should have them deep-cleaned; and when they're clean (or new), spray them with a stain guard, so the spills don't set. That will make the sitting area appear much nicer for the patrons.

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