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Baskin Robbins

2.9 (97 reviews)
Closed • 11:00 am - 10:00 pm
Updated a few days ago

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3 Scoop Large
Steve D.

This is the Baskin Robbins ice cream shop in the The Vineyard Shopping Center in Concord. I had a very nice experience here. I stopped by to see what Baskin Robbins calls a "large" ice cream serving. A large serving of ice cream here is a large cup and three big scoops of your choice of ice cream. The price is just over $8.00. So without looking at the variety of flavors, I asked the young man serving me for "Chocolate, Coffee, and Vanilla." He politely went thru the variety of flavors that fell under those broad flavor choices. I ended up with "Chocolate Fudge, Coffee Shop, and Vanilla." The cashier rang up my order, and I was out the door. The ice cream had a smooth and creamy texture. A very clean flavor, with no after taste. Only negative: the messy office area behind the cashier is in full view of the customer. But I would return again if I was in the area. There's lots of free parking in the lot.

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Reviews are mixed. People highlight the friendly staff and good ice cream variety.

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6 years ago

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11 years ago

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9 years ago

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7 years ago

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10 years ago

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8 years ago

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10 years ago

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10 years ago

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15 years ago

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13 years ago

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11 years ago

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9 years ago

Bass served me tonight. Super nice girl, the ice cream is ok, but the service was really good.

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10 years ago

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9 years ago

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Came into Uji Time Dessert today and ordered their mochi, yuzu soft serve, mango matcha, and…read morepassion fruit slush--and everything was so good. Mochi: Soft and chewy, and the ice cream inside was delicious. Yuzu Soft Serve: Super creamy with the perfect hint of yuzu. I was expecting it to be a little more tart, but I honestly wasn't mad that it wasn't. The serving was huge too! I had to share because there was no way I was finishing that large cup by myself. Mango Matcha: Perfectly balanced. The mango didn't taste artificial at all, and neither flavor overpowered the other. Passion Fruit Slush: Usually my go-to when I want something refreshing, and theirs did not disappoint. The passion fruit flavor was perfectly balanced without tasting watered down, and the slushy ice texture was everything. They even add a passion fruit jam with actual passion fruit seeds in it. I was already so full, but I could not stop drinking it. Uji Time may seem a little pricey at first, but honestly, nothing disappointed and it was worth every penny. The staff were a little awkward and didn't seem very enthusiastic--they were pretty monotone and not particularly welcoming. But everything tasted fresh and well made, so I didn't let it bother me too much. Overall, I really enjoyed everything we ordered and I'll definitely be coming back whenever I'm in the area!

Not sure what happened here but the quality of the ice cream and drinks are not what I remembered…read more Customer service was also not to par. Strike 1- Went in on a Sunday early afternoon and only one server. I am patient and I can wait, but if the server yells rudely if I received my drinks yet that is unacceptable. Strike 2- Paid for a bag and had to remind them I needed one. No attention to detail. Mind you a tip was given on my end. Strike 3- I tried my sister's order of "soft serve" and it was anything but the creamy ice cream we usually get. Not sure if they changed the formulas or ingredients but I think there was a change of ownership that changed pretty much everything I was used to prior. Customer service reflects on the business just as much as the products you provide. Pls do better..

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5 words: cotton candy ice cream burrito = 5 stars…read more no hate on sun valley, but i really do feel like if creamery n joy was its own standalone shop somewhere in sf, it'd be super popular. just for the sheer novelty of it, it should have a line out the door. there's not many places doing this that i know of. it's amazing. and the people working there are so nice! here's the scoop (no pun intended): i wouldn't order this again. not because it wasn't good. it was fantastic. i just don't think i could consume that much sugar ever again. however, each element was just well executed. let me walk you through the process. 1. the cotton candy (we asked for vanilla, but tasted more like cherry which we loved and were totally ok with, just be warned it doesn't really taste like vanilla). she makes a normal looking thing of cotton candy and flattens it out. then she makes a second full thing of cotton candy and flattens that one out. ok, here's where she starts with the ice cream right? WRONG! she makes a THIRD full thing of cotton candy and flattens that one out!! 3 FULL COTTON CANDIES!!! 2. ice cream. she puts 2 HUGE scoops of ice cream (we got cherry) on top of the 3 full cotton candies. 3. toppings. she puts the toppings of our choice atop the ice cream. we got animal crackers, fruity pebbles, wafers, and white chocolate chips. and it's a lot of toppings! 4. roll. she rolls the huge baby-sized burrito and cuts it in half. 5. more toppings?! yes. more toppings. more animal crackers, more white chocolate, more fruity pebbles and wafers on top. that, my friends, is a lot of sugar. it's a whole process to watch. i recommend you see this. it's like a show. i only wish she did it facing us. this could add a lot to the experience, just watching her make one of these sugar babies. oh yeah, did i mention all of this was $7?!?! that's a steal!! you could easily split this with 2 or 3 other people. each element was great on its own. i'd order the cotton candy by itself anytime. i'd order scoops of ice cream by itself anytime. i'd recommend anyone try the burrito at least once.

I've been meaning to try this place out, but knew it was in the mall, near the food court. I…read morehaven't been to Sunvalley Mall in ages, but felt like walking around, as well as trying this place out. It looked closed at first, and we had to call out for service a few times before almost walking away. Customers must come and go, and not so often. However, she was friendly and worked as fast as she could to meet the demands of customers. We got the cotton candy cone and cotton candy burrito. They were huge! It took about 8 min to make, with only one person working. Both items came with unlimited toppings and two scoops of ice cream. Unfortunately, they didn't have many toppings available at the time. The reason why I actually opted to stay is because they served Magnolia Ice Cream, which is my abosute favorite. I could only eat a quarter of my burrito, but I usually like getting deserts just for taste. It was suprisingly easy to eat. The ingredients stayed in place and the ice cream did not melt. Definitely sharing next time!

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Humphry Slocombe Ice Cream

3.8(61 reviews)
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After a heavy dinner, I told my family I was craving something sweet. Thank goodness this place was…read morestill open until 11 PM! It had been a long time since I last visited Humphry Slocombe, so I was excited to come back. I was greeted by the friendly staff, who were super patient and encouraged me to try as many flavors as I wanted. One flavor that caught my attention was the "Secret Breakfast," which was definitely an interesting and spontaneous choice, but I ended up going with the Toasted Sesame instead. The Toasted Sesame was delicious! It had the perfect amount of sweetness without being overwhelming, and the sesame flavor really stood out. Overall, it was a great way to end the night. Friendly service, unique flavors, and delicious ice cream.

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Baskin Robbins - Dubai Chocolate Inspired Cake in a Box - April 2026

Baskin Robbins

3.6(117 reviews)
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On a Friday afternoon, I visited Baskin Robbins to get an ice cream cake as a treat for Easter…read more Even though there were Spring-themed cakes with cute designs, I noticed there was the Dubai Chocolate Inspired Cake in a box that is available for a limited-time. Since this item is not permanent, I decided to order online to reserve in case they run out. When I arrived, a friendly female employee explained how they ran out of the cake flavor that I ordered but an employee from another location was on their way to deliver and would take 10 minutes. I did not mind waiting. After I returned, my cake was ready and a nice male employee gave me my order. Before I tried the ice cream cake, I was unsure if I would like the almonds with the cake because that type of nut is not a part of Dubai chocolate. But the almonds paired well with the pistachio sauce, roasted kadayif, Pistachio Chocolate Bar ice cream, and chocolate cake. The ice cream cake was sweet and slightly salty. I was also surprised how fluffy the chocolate cake was. Because there is no other place near my home that sells a Dubai chocolate cake, I am definitely going to miss this Cake in a Box flavor.

I usually enjoy trying new desserts, but this Dubai Chocolate Sundae was honestly disappointing…read more Something inside--maybe the chocolate cookie or whatever that crispy chocolate piece was--tasted really bad. It had a weird, unpleasant flavor that threw the whole thing off. Everything else seemed fine, but that ingredient completely ruined it for me. I'd really appreciate a refund or even just a replacement ice cream because this one was not worth it. Did not finish it, can even show the manager in person - Got it on 11/09/2025

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