I had my first meal at Basil Box today, and it was fantastic! I was even greeted by an employee on my way to the order counter (Never experienced that at a fast-food place!) The staff were very friendly, efficient and open to providing suggestions. I had the brown rice/salad tofu bowl with peanut sauce and it was super tasty...very fresh, light, and bursting in flavour! The portions are generous too. We could barely finish our bowls. The desserts and drinks are very light with unique asian flavours I had a great experience, and would definitely recommend going if you're looking for a quick & healthy lunch (It fills you up, but not in the bad type of way where you don't feel like working after). Will be back again! read more

Delicious. Fresh. Generous portions. Need I say more? Went here for the first time yesterday and lets just say I will be going back. The staff is welcoming and very patient. They were all quick to offer suggestions to make my bowl freaking scrumptious. If you're new to Basil Box like I was yesterday, you can't go wrong with the cold rice noodles as a base ;). read more

Great place. We waked and was created by a happy server to tell us how the ordering worked. My kids were excited to make up their own combinations and everything tasted fresh and tasty. The Thai iced tea was great along with a good selection of other drinks. We will definitely be back. Thanks! read more

I am completely disappointed at the portion size considering it costed me over $10. One of the employee who was on his lunch I presume sat close to me and his portion size was 3 times the size of mine I was left devastated. I would not recommend this to anyone, spend that money on chipotle instead, at least they give you reasonable portion where you actually feel full after eating. Basil box you disappoint me I am never eating here again. read more

I'd give Basil Box 5 stars for what it is. It's fast, fresh, and fits into my definition of healthy. Portions are good but not so huge that you over eat or have to save leftovers. You have many options and combinations that can make up different meals. I come to Toronto frequently for work and I almost always stop in here to grab something quick at night. The restaurant is really nice and well kept. The only gripe I have is that you have to pay 1.50 to get 3 veggies which seems odd since the cost of corn/potato/bell peppers. But this is a small thing and if you only want 2 veggies, not a huge deal. I'll be back for sure. read more

One of my favourite quick service restaurants in Toronto. I love the rice noodles, like chicken, and chilli lime sauce combo! Service is quick and friendly. It is slightly on the expensive side, though. read more

The staff are very friendly and fast at taking orders. Prices are fair and definitely uses good quality ingredients. I love how you can tailor your bowl based on what you like. My go-to is usually 1/2 salad and 1/2 rice noodles with shrimp/chicken. They have an amazing variety of sauces to choose from! I love how you can customize your order- you can even add different sauces! Very comfortable atmosphere. Always kept clean and nobody every rushes you to leave. A great place to catch up with some friends or even to come here to eat by yourself! Definitely my "go-to" when I am in the area and want to grab something healthy! read more

I love that all options are gluten free and fresh. If you can only eat gluten free the last thing you need to worry about is cross contamination. The service is excellent as staff will explain all of the options to you and are fast and efficient. I have only ever had rice bowels with tofu as the protein and its always delicious. read more

Order from Uber Eats. 5 Spice Steak with Panang Curry. Not only were my wife and I's orders mixed up and prepared wrong, the food somehow found a way to be overly spicy and bland at the same time. I had high hopes and was disappointed. We won't order again. read more

Their food is very delicious. I ordered rice noodles with corn and sweet potatoes. It is just their drink- Thai Iced Tea, tasting quite weird, super sweet not like normal iced tea. And when I asked the staff about it, she just avoided talking to me and had the expression like "it's none of my business" Recommendation: If you offered anything special, just mentioned that in the menu, so people will have a better knowledge about your food. read more

I love the choice of mains, toppings and garnishes of Basil Box. You get a lot of freedom with the customization. The price is around $10 for super fresh ingredients + the portion is huge. This place is a hit with my mom, coworkers, and friends. If you are those folks who like the processed taste might not enjoy this because you can really taste the individual components of the bowl. I love the panang curry because it is *actually* spicy :) ! The only thing I'll mention that wasn't up to par was the limited menu choice through ubereats and the overly creamy/sweet in-house drinks. Other then that, I crave Basil Box from time to time :) read more

This place was just okay. I had the brown rice with tofu and Penang curry sauce. I was warned it would be really spicy but I didn't taste any spice. Everything was just kind of bland. Perhaps adding more sauce would help. This is a decent place for lunch if you're in the area however I wouldn't go out of my way to return. read more

Food is good. But they give you too little for the price. The basil box should be bigger because your paying over $10 for it.

Kinda like the Thai chipotle. Love coming here, feel good after eating it. I love that they have brown rice

The staff is always so welcoming and friendly, and for that reason alone I'm happy to go back time and time again. Like others have said before me, this is a build-your-own-bowl type of restaurant. You choose your base, veggies, protein, sauce, and toppings. It's not the most flavourful place if you are looking spice up your meal, but it's very a very healthy alternative. My favourite combination is: - white rice - peppers and sweet potatoes - chicken - peanut sauce - all toppings except for cilantro (nothing wrong with their cilantro, I just don't really like it myself) I always take their Thai iced tea with my meal. Very nice if you have a sweet tooth, but otherwise it may be too sweet for your liking, in that case I think you can ask them to tone down on the cane sugar and condensed milk. A bit on the expensive side, considering it's not a big bowl, and that they don't give you a lot of veggies and meat. I always have to ask for extra sauce too. My order (bowl + drink) is roughly $13. They make it a meal and take off $1 if you order their drink along with your bowl. And for some reason I never saw their spring rolls or the mango rice pudding dessert. Maybe it's only a dinner thing and not available during lunch hours. read more

I have walked by Basil Box many times and finally decided to try the summer rolls. For 3 dollars plus tax, you receive two very fresh rolls and a tasty dipping sauce. After I bought it, I went outside to eat it. As it was very sunny I had on my sunglasses, I didn't notice the very thin saran wrap around the roll and accidentally ate part of it. I've eaten summer rolls from dozens of other places and no one puts plastic wrap, especially when it's already in a plastic container. I'm just thinking if a parent gave their young child this roll and didn't notice that it was wrapped in very thin plastic (which can be mistaken for rice paper), the child could choke. read more

Very healthy! Okay flavours. Wish there was more variety of toppings and less rice. The chicken is delicious though.

Decent fast food. Warning: very, very spicy ! Since this is a chain however, it's difficult to say what the quality of ingredients is...

The food is tasty but they fill up 80% of ur box with the base (rise , noodles or salad ) and just sprinkle the protein and other stuff on top . read more

A regular spot for me. Mostly delivered, but a few dine in experiences as well. The food is always fresh, fragrant, and delicious. Service is always friendly. Good value for portion and freedom to customize meals! My regular box: tofu with brown rice and spring mix, doused in the peanut sauce. Yummmm! read more

We stopped here for lunch. Really tasty. You choose rice, noodles or salad as the base and then build your bowl. Reasonably healthy. We will definitely stop in again. read more

Basil Box is the perfect meal for everyone! The customer service is amazing! They always welcome you with huge smiles! They're extremely informative and approachable, so don't be worried if you're confused. It's customizable so anyone can enjoy, from the vegan to carnivorous, mild to spicy lovers. Their specialty is lemongrass chicken, but I personally adore the chili lime shrimp! The box is adorable, but don't be deceived! If you want something filling and healthy go for the long grain jasmine rice or short grain brown rice. My favourite combination is chilled rice noodles, sauteed peppers, charred sweet potatoes, sweet chili lime shrimp, sweet chili lime sauce (Which goes BEAUTIFULLY with the noodles) and all the toppers except the fresh thai chilies! Also, their drinks are to die for! Definitely would give it a try! WARNING: Their unique Hatch coffee blend is extremely strong and will definitely keep you awake! If you're low on energy grab one and go! For sure will be recommending my Ryerson family to visit! I love Basil Box!! Edit: Price makes sense for the quality of the food! They're unique, healthy and fresh! read more

I used UberEATS to have this delivered since I had a $10 coupon. I had the lemongrass chicken box with noodles, carrots, peppers, and sesame. It was really good--fresh and healthy. It's definitely a great choice for lunch. I want to go and get the Thai iced tea too! read more

super convenient healthy fast food. everything is gluten free without compromising on taste and they're always super accommodating with everything else. read more

I honestly forgot to review this place. Although I enjoy The Basil Box in Square One, you absolutely can not go wrong with the flagship location! The staff here are friendly and only want your meal to be the best it can possibly be! Start off with walking in, you'll notice the little things such as the open ceiling to the welcoming front area where you are greeted by armoas that are reminiscent of Thai street food... Yummy! I usually order the jasmine rice with lemongrass corn and charred sweet potatoes. Pair that with five spice steak, and another serving of tofu topped with my favorite classic peanut sauce and we're good to go! I usually end up topping my box off with everything because I really enjoy the crunch the toppings give, not to mention the freshness from the pickled veggies and fresh herbs! The entire restaurant is beautiful, and if you go to Ryerson, it's even a better way to watch what you eat and stay energized! I absolutely will need to revisit and pick up my coconut curry soup if that is still a thing! read more

This is a pretty good place for an affordable, healthy, and quality meal. Tasty too! Of course this isn't a fancy place, but it's clean and a good lunch place. I usually get the brown rice bowl with beef. The staff have been polite and friendly the couple of times that I've been here. It is also a spacious area with a ton of natural light! read more

I think people have been fooled by the gimmicks such as the cute take out bag and the novelty factor of customizing your meal. But taste wise, it is very mediocre. The peppers were too hard, they ran of one of the toppings and although on their website it shows nice plump juicy big shrimps, what you actually get is the mini baby shrimps. My meal was also cold. I do give them credit though for what appears to be recycleable take out containers. To me it did not taste like authentic Asian food. read more

Our office catered from Basil Box so I tried 2 boxes both of which were quite mediocre to bad. The ingredients did not work out well in either box. The first was 5 spice steak with corn, brown rice, edamame, pickled carrots and radish, and some nasty tangy sauce that the worst chinese buffet wouldn't dare serve. You would think the steak would be tasty - it wasn't, just a weird flavour and it was pretty tough and chewy, not much beef taste at all. The second box was a lemon grass chicken - while better than the first box, it wasn't very good either. I didn't pay for the meals, but i was left pretty angry that someone can be making money off this and I'm not. read more

I ordered through Just-Eat. It was a hot day and I wanted something fresh and cool. I got shrimp and my son got the lemongrass chicken. There's not much meat at all - the chicken is in little bits and the shrimp were small like salad shrimp. Most of the dish was the rice and the noodles. I got charred (not really) yams and roasted green beans and they were also in little pieces so the flavours got lost and muddled together. There just wasn't anything fresh about it and there was hardly any sauce, which might have made the bowls yummier. Anyway, I'm glad there's a gluten-free option out there but it's really not what I'd choose in future. read more

Not bad at all! Basil Box brings a Thai twist to the 'healthy food in a box' concept trumpeted by the likes of iQ, Kupfert, Fresh, and others. I liked it! I had the five spice steak box with a chilled noodles base, penang curry (spicy) sauce, lemongrass corn, sweet potatoes and crushed peanuts. It was much more exciting than a typical salad box, I thought :) Although I wasn't blown away by the steak, I thought the portion I received ($10.67 after-tax, if I recall) was well-worth the price. It took me about an hour to slowly gobble down the gargantuan box of noodles, and the curry sauce gave it a nice kick! The server (Denzel) was very friendly, and I enjoyed picking my base and toppings Subway-style through a little assembly line where you have a pretty decent selection before you. Not to mention the place itself is very large for a restaurant in the Square and there is plenty of seating (including comfy booth seating, with huge windows nearby) if you prefer to dine-in. Nice option for lunch, and if you are a Ryerson student I hear there's a discount that may be worth making use of :) read more

The location is big and beautiful and has plenty of places to sit. the staff was kind and patient and allowed me to try a few things before deciding what i wanted. The food was alright, Although i like the "make your own meal" choices, i wish they has some set dishes as well. For me I feel like the flavours were lacking and clashing but that might have been just what i ordered. Overall, it wasn't bad but with so much good food in the area, I doubt ill come back. read more

The flavor was good. I had the lime grass chicken with the chilled noodles and I found the chicken and charred sweet potatoes really good. However there were a lot of noodles and not quite enough sauce, making the noodles a bit bland. Otherwise a good meal :) read more

Nice concept but even with extra sauce my meal was a bit dry. Too much rice and not enough of everything else.

I love this place! I get the brown rice with shrimp or tofu and the rest of the toppings. So delish! it's quick, tasty and filling!

Inspired by the good reviews, I went here today for lunch. I got a bowl of chilly, soggy rice noodles with an ungenerous topping of tofu, sauteed peppers, and roasted cubed sweet potato, a tiny thimble's worth of bland peanut sauce, and a scandalously parsimonious scattering of fresh herbs, seeds, pickles, etc. I like the build-your-own box/bowl system, and the ingredients have good potential, but it doesn't work if the dish you receive is 98% plain noodles and 2% toppings. It had no flavor at all. After I scrounged around to eat all of the meagre topping, I downed some very plain noodles, and I still felt hungry. With a small bottle of designer water (the only water on offer), my bill came to over $14. A waste. This was my first and last visit. (Also, why are no proper green vegetables offered--e.g., bok choi, spinach, broccoli, kale? Edamame and green bell peppers don't really count as "greens," and it's a bit weird to put starchy vegetables like corn and sweet potato atop starchy rice and noodles....) read more

Went in for a lunch date with my sister. Decor and seating layout was different and modern. Didn't realize a meal with a drink would cost an arm and a leg though. Basically $15 for a box and a drink.... at Ryerson with students. How can they afford this while paying for tuition, books, rent, leisure and other school fees. What really urked me was how the server putting together our boxes said that we couldn't mix our proteins and could only get one. BUT ON INSTAGRAM WITH ALL OF THE TORONTO FOODIES, IT APPEARS THAT THEY HAVE THE OPTION TO GET 2 PROTEINS IN THEIR BOX. It costs the same price so I don't know what the big deal is......... Anyways, the drinks weren't that great either - sub par to salad kings thai iced tea. This place is pretty much an "asian" Chipotle that's really bad with portions. SAVE YOUR MONEY KIDS and FELLOW FOODIES. I'd recommend going to Pai or Khao San Road for more authentic thai food. read more