I was interested in few cars here. It's a family owned business and Riley was on point with helping…read moreme choose my vehicle. Found one I fell in love with but the monthly payments were too high. So I looked at lower price vehicles yet it still continued to be high monthly with deposit down. He found one in price range and just needed deposit from my laws. Took them a week and when I called back the sister said was sold. She said would order another Subaru outback but 2 months later I still see none. I was planning on purchasing here but now not so sure. Looking now at other dealerahips.

We were looking for a Chevy Tahoe and we went to several places and were shortly disillusioned by…read morethe bait and switch marketing. My husband was pre approved for several cars and this dealership was the only one that not only gave us the amount stated in the approval but lowered the price! They were so transparent, easy to work with! They even threw in new carpets for our Tahoe!!! We will be doing business here again. Thank you so much! We love our car!

I recently had my car serviced at Raceway Ford, and I couldn't be happier with the experience. From…read morethe moment I arrived, the staff was friendly, professional, and clearly focused on providing great customer service. They took the time to explain what my car needed in a way that was easy to understand, without any pressure or upselling. The service was completed on time, and everything was handled efficiently. I also appreciated how transparent they were about pricing--no surprises, which is always a big plus. It's not always easy to find a place you can trust with your car, but this experience definitely gave me confidence in coming back. I'll be returning for future maintenance and would recommend Raceway Ford to anyone looking for reliable and honest service.

Negative Stars if possible…read more I'm a Ford Guy, I take good care of my Ford's and they take good care of me. I'm new to Moreno Valley, and only about 2.5 miles up the road from "RACEWAY FORD" but after my first ( and last ) experience with them, I will NEVER go back. I'll make the 17 mile drive to "FRITTS FORD, RIVERSIDE" they are absolutely worth it, and when I purchase my next Ford ( very soon ) it'll be with them. I called the "Service Department" ( at Raceway Ford ) to have the transmission fluid changed in my truck. I spoke to Kris in the Service Dept. and he told me that I could bring in my truck either Wednesday or Thursday at 0700hrs, that he opens the shop and would take my truck to be serviced, that the service takes approximately three hours. He said they would give me a ride home and then call me when the truck was ready for pickup. He assured me that I would have it that afternoon. I told him that I would call right back to confirm an appointment with him, I then gave my name and ended the call. I called back within ten minutes and this time I spoke with Craig, I explained that I would be available for Wednesday Morning and about the conversation I just had moments before with Kris, he asked my name and confirmed my appointment for Wednesday. Wednesday Morning I arrive at 0645hrs and wait for them to open, when they do, I'm the first customer there, and as I'm prepared to drop off my truck the Associate helping me explains that there's no appointment for my truck. I explained that I spoke with Kris, gave the date and time of the call, and that I had his name locked in with the number. Immediately another Associate walks in with coffee and doughnut in hand, the person assisting me turns to him and says "Craig, did you talk to someone about a transmission service for this morning or schedule an appointment?" Craig responds "No I didn't" while looking at me. The person assisting me then turns back to me and says "that's Craig, he said he didn't speak with you" and then I asked "who's Kris, he's the first man I spoke with the other day?" Then I saw the business cards on his counter with his name on it "Kris" and I asked him "both of you spoke with me, but neither one remembers now" and he responds "I'm sorry, you can leave your truck here, it's gonna take a few days to get serviced though" he then explained that they just came out of a meeting with management because they were twenty three cars behind, and management was angry. The two Associates lied to me, then made up excuses and blamed the manager. These guys are incompetent, I immediately left. AVOID RACEWAY FORD!!! Kris and Craig will lie to you, and Kris will talk badly about his manager to the public. "Fritts Ford, Riverside" was Great, I will continue to take All my future business there, they are Very Professional, Kind and Respectful!

HUGE thanks to Anthony for helping me purchase my dream family car!! Made the sale go sooooo…read moresmooth. He gave the best customer service. He was knowledgeable and definitely knew exactly what he was talking about, energy and attitude were on point!! I would definitely recommend Riverside Honda for your future car purchase and ASK FOR ANTHONY, Riverside Honda most definitely earned a customer for life.

This is the third time I've tried to leave a review about my experience here, and previous ones…read morehave not remained posted. That alone should raise concerns. My experience with this dealership was extremely frustrating. I did not feel that my concerns were taken seriously, and despite being contacted after my initial review, no meaningful effort was made to resolve the situation. At one point, I was warned about potential "defamation" for sharing my experience. That response felt inappropriate and discouraging, especially when I was simply trying to communicate what happened from my perspective. I was also repeatedly contacted by a salesperson even after I made it clear I was not interested, which added to the negative experience. If you are shopping for a car, I strongly recommend taking your time, comparing offers, and considering financing through a credit union or outside lender so you have more control in the process. Overall, I would not return here based on how my situation was handled.

Great business good customer service it was a pleasure doing business with them I would recommend…read morethem to anybody and everybody

From the owner: DH Auto Sales Enterprise, situated at 1140 Massachusetts Ave in Riverside, is a reputable…read moreautomotive wholesaler.

Love the personalized service at Raceway. Marcos the service manager is very responsive to my…read morerequests for service on my 350 Z Roadster. The young woman at the first counter as you check in is a gem always keeping me informed of the cost and work being done. I'm presently in need of a transmission so hopefully Marcos will find a reasonable rebuilt one for me, if that's possible. I'll keep you posted.

I recently attempted to get additional information about a vehicle advertised on Raceway Nissan's…read morewebsite. I sent multiple detailed emails asking very specific questions about whether the vehicle required any addendums or mandatory add-ons to complete the purchase. Despite these clear and polite inquiries, I received zero substantive responses from any actual staff member. Instead, every email triggered the same generic autoresponder stating that "someone will contact you soon." That never happened--not once, even after several follow-ups. It is extremely frustrating to be completely ignored when you are genuinely interested in purchasing a vehicle. To make matters worse, it appears that the internet manager, Liz Lopez, actively blocks or filters emails when customers ask direct questions. After sending reasonable follow-up inquiries, my emails stopped receiving even the automated acknowledgments. Blocking a potential buyer for asking standard purchase questions is shockingly unprofessional. Additionally, the dealership's AI chat system (or automated messaging service) repeatedly spammed my inbox with canned, irrelevant messages. The chatbot, identified as "Rachel Smith," provided no useful information and failed to address any of my actual questions. This is not customer service--it is automated noise designed to create the illusion of engagement without offering real assistance. This level of disregard for prospective customers is unacceptable. If a dealership cannot respond transparently to basic questions about pricing and add-ons, it raises serious concerns about how they conduct business during the rest of the buying process. Based on this experience, Raceway Nissan demonstrates very poor customer service. I would not recommend Raceway Nissan and strongly suggest looking elsewhere to avoid unnecessary frustration.

Brought in the Volkswagen to sell. Angel helped me out. He was straightforward and professional. He…read morehelped check in the car. We did a full walk through and after inspection he made an offer. It was less than the bid on bidbus. But i honestly was not expecting it to be exactly what was on the website as online photos can only get you so far. Overall it was a good experience. I know my VW Gti will find a new home!

Had a very good experience here. I worked with Haret, he helped me buy the Volvo v60 that I had…read morebeen eyeing for a bit. I have had negative experiences at dealerships before when I've gone alone where dealers put an undue amount of pressure on me for add-ons or to run my credit when I already have a check (Looking at you Kia of Chula Vista). But even though I went alone, this place was very friendly, reasonably priced, zero pressure and I left the lot with the car I wanted, a new air filter and a new oil change free of charge. Thank you guys!

I wanted to wait a bit until I wrote this review to process my experience and overall, I could…read moreconfidently say I had a pretty positive experience with this dealership. I drove about an hour away as i was interested in a specific car they had listed. Do yourself a favor and call to check if they have the car before making a long drive. Although, there are a few improvements that could've been made to make the experience a lot smoother, I understand this is a small/growing business and Luis and his associates put me together and had me on my way home in the car I wanted in a friendly and respectable manner. DO YOUR RESEARCH on the car you are buying. Know what you're getting yourself into. In my case, I knew the car I was looking at was known to be reliable and I took it to my mechanic after purchasing as a safety net just to double check. As expected, the car is in great mechanical condition. Would recommend CarZone to anyone looking for a used car!

I rarely leave reviews, but this place was so deceptive I want to protect other customers. I told…read moreMoises I wanted to see a truck and would be there shortly. When I got there, the hood was up and the vehicle was running. I wanted to cold start the car, but was unable to. I drove it to get a pre purchase inspection. At the mechanic shop, when i tried to start the car, it wouldn't run. Had to call and ask for a ride back, wasted 45 minutes of my time. Turns out the battery was dead. Moises was probably jump starting the truck before I got there. Now, a dead battery isn't a big deal, but doing all that extra stuff just to sell a car is BS. Also, knowingly placing a customer in a situation where a car is malfunctioning is dangerous.

I cannot say enough great things about Mercedes-Benz of Riverside. I recently leased a vehicle…read morethere and was so impressed that I referred my sister--who also ended up getting her car from them. Hands down, they offer the best deals. I live over 60 miles away, and it is absolutely worth the drive. This dealership is the sole reason I am able to lease a Mercedes-Benz every time my lease is up. Like most people, I always contact multiple dealerships to make sure I'm getting the best possible deal. Without exception, no other Mercedes-Benz dealership even comes close to what Riverside offers. The pricing, transparency, and professionalism are unmatched. Manager Hae truly goes above and beyond to make things happen, and it shows. Rafael, the salesperson who helped me, is an absolute sweetheart--straightforward, efficient, and refreshingly honest. No games, no wasted time, no pressure. I told him exactly what I wanted, and the very next day I was there picking up my car. If you're looking for a Mercedes-Benz, I highly recommend working with Rafael and the team at Mercedes-Benz of Riverside. You will not be disappointed.

Please avoid this dealership. I love my car but I wish I knew who I was getting in business with…read more They are not helpful and give you the run around when you have issues with your vehicle. My digital extras have not worked since I purchase the vehicle May 2025. I took my car in twice to the dealership since they have to reset the application in the vehicle. Every time they claim that it is fixed and it will take 24 hours to update on the app. Well the app just spins and I am unable to use any of the features in car since the app is not working.

This place is the actual worst! I was helping my friend with the purchase of a vehicle and asked…read morethem to list me(the buyer) as the lienholder and my friend as the registered owner of the car until she could pay me back. They struggled over this for quite some time and still ended up screwing it up. Not only did they mix up the registration and lienholder information, but they also listed the address incorrectly. So plates, registration, and title were sent back to this dealership. After all the paperwork we had filled out, you would think they'd attempt to call the phone numbers we had given, but nope... the plates just sat around until I stopped by looking for them. Then, I got home to find out all of the registration info is incorrect. Called them twice. Was hung up on twice and told that I insulted THEM and that I would have to figure out how to fix it myself. Buyer beware.... this place suckssssssss

Went in to either finance or completely purchase a truck, was told that if I wanted the truck for…read morethe cash price I'd have to bring the entire amount which is understandable, the boss himself had written the out the door price and said he'd honor the price for us the next day so we called off work and got there first thing in the morning to find out they raised the price on the truck by just shy of 4 grand not including lic/smog/doc. Everything seemed fine the first day but when we returned the next day cash ready we learned that they aren't trustworthy and we're just wasting our time.