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    Backbone Adventures

    4.8 (168 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

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    Bernadette B.

    We had a really great experience with Backbone Adventures. The day started at their store front where we did all the waivers and got the safety helmets and gear. I really appreciate that they ask people to know their limits and put safety first at all times. It's a good mix of making sure their customers know what they're getting into, but still ensuring you have a responsibly great time without being a downer. We rented a hal-f-day side-by-side ATV and did Johnny Park. We've had experience ATVing before recreationally in Northern Michigan but also in the mountains of Jaco, Costa Rica. This was a great experience set in Colorado. As one of the "easier' trails, it was still fun and exciting with some difficult parts. For our first forray into ATV off-roading in Colorado, it seemed like a good intro to the type of the terrain. The next time we return to Estes, we're absolutely going to come back to this company and try another trail and whole heartedly recommend it to our friends visiting in the area!

    8600 feet
    Jodi S.

    This was awesome. Staff was friendly and helpful. They know when someone is experienced or not and can assist more with beginners. I have years of off-road experience so I only needed assistance with the maps- which was explained perfectly. This was so fun and I hope to do it again with a bigger group!

    Slingshot
    Raymond J.

    Our second time renting from these guys. Completely happy with how professional and friendly they are. Thorough with instructions and signup. They have jeeps and side by sides/ATVs, e-bikes, bikes. And of course Slingshots. Great equipment and great experience

    Cruising Johnny Park.
    Jeffrey M.

    We had a fantastic experience with both the staff and the equipment. We rented out an ATV and took it out to Johnny Park. The owner and staff was gracious enough to allow us to film on the premises and even some of the orientation before you drive away with the equipment. You can see the video coming soon on Destination Debrief's channel on Youtube. Next time I'm in Estes Park, I will absolutely be going back to Backbone Adventures because we had a blast. https://www.youtube.com/channel/UCCDydwAktv6eTeqBLMZpQCQ

    Not your National Park roads!

    We ended up with an extra day and we found this opportunity to rent aJeep for the day. First, $399 for a well outfitted Jeep, with the full intention that you would be off-roading with it is a pretty good value. They had a couple insurance options and weren't adamant about buying them, either. I chose the damage waiver ($30) but not the tire waiver ($25). But that was pretty much it, except for sales tax. Sometimes you rent stuff and it's $399, but by the time you add all the required stuff it virtually doubles. Anyway, we got the Jeep from 9-5, and they recommended arriving at 8:30 so we could get the most of our day. Check in was polite, thorough and not rushed, and we were still on the road at 9:00, with great trail recommendations based on our trail style goals. We had a great time, with a very capable Jeep and definitely saw part of the Rockies that you WON'T see driving through the National Park.

    Received covered in mud.

    I had high hopes for my ATV adventure in the Colorado while visiting my mother, but unfortunately, it turned out to be a terrible experience. Key points Lack of helmets, They provided helmets, but there weren't enough for everyone, so we had to use wet helmets from previous riders. This is quite disgusting and unsanitary. ATV breakdown, We rented two ATVs, the ride started off well, my mother's ATV suddenly broke down, with loss of steering. Thankfully, it happened at low speeds and on a straight path. As a result, we had to use the working ATV to transport our group back to the car, leaving the other two members of our group stranded in the cold woods. Inconvenience and time wasted, The breakdown cut our ride short by a couple hours, as we had to use the working ATV for transportation back to the car. It took us 30 minutes each way, covering 8 miles, to get back to the car. We didn't stop for dinner or food and went straight to the shop. Poor customer service, When I returned the ATV, nobody was present at the shop. I followed the instructions on the sign, left the keys in the car, and left. Later that night, Bonnie from BBA , called me at 10 pm on Sunday to discuss damages on the other ATV. She only mentioned a loose door and wanted to charge me the 1500 insurance deductible for it. This was highly inconvenient and unprofessional. Maintenance issues, The company's maintenance standards were lacking. When we picked up the ATVs at 2 pm, one of them was covered in mud, unwashed and had damages . However, when they pressure-washed it at 10 pm on a Sunday night, give me a break, it wasn't even cleaned after the previous group , they suddenly found damages. It is unrealistic to expect an ATV after driving over 50 miles in the rocky mountains to not have some wear and tear, it's rocky, it is going to be bumpy, things are going to get loose. This should be expected from off road vehicle. The door was still functional and in good condition and simply needed to be tightened. Lack of apology or compensation, The Bonnie never apologized for the inconvenience caused by the breakdown or offered any solutions, discounts, or refunds. Despite giving us a faulty ATV, she chose to charge me for supposed damages to the other ATV. This felt like a scam tactic. Edit She refunded my mother 100. Unreasonable repair charge, Bonnie claimed the loose door would cost 1500 to repair, but she provided no evidence or receipt for the repair. It was an unauthorized transaction with an inflated repair price. Edit The rep emailed me an in house invoice with much more damages than discussed previously and again provided no evidence or receipt. The damages she listed were replacement parts that did not need to be replaced. Example A new roof. Unprofessionalism and poor maintenance, This experience highlighted the unprofessionalism and poor maintenance standards at Backbone Adventures. Wet helmets, dirty ATVs, mechanical failures, and loose parts were recurring issues. Attached to this review is a picture showing how clean one of our group members is while the passenger seat is completely filthy, which confirms that the ATV was given to us covered in mud. The ATV also had damage to the roof, which shows they do not replace parts, but will charge you for it. I was willing to accept the poor experience and the financial loss, but attempting to charge an additional 1500 for damages for a loose door and nonexistent repairs is unacceptable. Instead of rectifying the situation caused by their faulty ATV, I received no refunds or discounts, only a late-night call about the supposed damages.

    Chris P.

    We had an amazing time renting a couple Can-Am X3 Turbo Max machines! Our 9-yr old granddaughter was nervous at first but by the last ride, she wanted the front seat! We loved the Pierson Park trail and only came across one Jeep the whole time. The machines were well cared for and the friendly staff gave us excellent instruction for a fun afternoon adventure!

    I wanted to rent an Ebike over the weekend. Even though it wasn't their policy Missy and the Backbone team made it work. I had a very nice, well-maintained Aventon Crossover bike for 3 days and enjoyed the bike paths in and around Estes Park. Thanks to Missy for all her help, and great customer service.

    Manny F.

    Found Backbone Adventures while searching for activities near Cheyenne. Was excited to see that not only do you get to rent a UTV but that it was also unguided. Allowing us to venture out at our own pace. Rates were very fair and the vehicles were in great working order. Store front was on the main road in Estes Park. They had a great selection of Jeeps that we might take advantage of on a future trip. For this trip we rented a 2 seater Polaris for my wife and I, it was perfect. When we got to the store it's a good 30 minutes to the base camp. Once there they are kind enough to walkthrough where to go, what's ideal for us and their maps were great. Provided trials, hiking spots to consider and lookout spots. Only downside was that we didn't have a roof cover so when it started pouring we were drenched unlike some of our fellow renters. All and all, highly recommend for anyone wanting to venture out.

    Fun Machine! Latest gear!
    Todd G.

    We took out the UTV's out and I have to say Backbone Adventures made for one enjoyable day. The staff and owner are really helpful getting signed up and felt very comfortable with the equipment which is basically brand new. This was our second ride at backbone and this time the razors were even nicer with gps, stereos w Bluetooth and an amazing suspension system. We did a half day ride again which was perfect for a December ride with unusually warm temps. The Lower trails are closed do to snow and drifts which wouldn't allow us to get the crash site. But there is plenty to see and despite snow and ice these machine eat it up. We did rent 3 machines 2 x 2 people razors and then 1x 4 persons machine. All were great. I was a bit unhappy to have found i was told we bent one of the front A suspension arms and was charged $250 for that despite the insurance which covers the entire machine with a $2000 deductibles so needless to say this was not part of the issue we were accused of. I do trust these folks but we honestly have no idea how this happened. Aside from the end of the day downer we have really enjoyed our time our on the trails. It's a great time if your looking to get lost out in the Rockys. From what I spoke to the owner about the summer time is supposed to be a wonderful time with much more trails available to check out as of July through fall. I would defiantly want ton give that a try next visit. As a tip- returning customers do get a discount... so if your coming back be sure to call to get a 10% discount.

    Teri B.

    This was the most fun I've had in a LOOOOONG time! I had no idea what to expect. I will 100% do this again! If you are on the fence, do it!!!!

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    7 years ago

    Friendly staff and nice vehicles. Trails were a little confusing at first but we didn't wind up on the news missing so it's all good.

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    6 years ago

    Awesome time! Highly recommend! Great staff, friendly and fun. Cant wait to go back.

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    Page 3 of 5

    Ask the Community - Backbone Adventures

    Review Highlights - Backbone Adventures

    My family of five had a blast, and we were super impressed by the reasonable price to rent the Jeep all day.

    Mentioned in 34 reviews

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    This was a great investment and a fun adventure but a couple things you should know before you…read morebook: -The people who run the shop where you sign your waiver don't monitor the trails. The trail guides you meet when you arrive at your final location are more knowledgeable -Their public bathroom in EP is disgusting. Be sure to take care of biological needs before you get there -Make sure you get a helmet that doesn't move at all when you shake your head unless you want a headache -You have to drive roughly 30 minutes to the mountain where you meet your guide and get the ATV -If it's winter, be sure you're driving a vehicle that can make it back to the ATV spot. It's a bit tucked away and I was glad to have my AWD SUV. If we were driving a low-profile car, I'm not certain we would have been able to get back there -Dress for the weather/experience. The guide requests to keep 20 mph or under and the wind is going to hit your face and hands. If it's snowy/muddy make sure you're wearing boots because the snow is deep when you get off in places The trails themselves were super fun. However, when we were there in early February, all the trails weren't open. That's perfectly reasonable from a safety aspect but something to keep in mind when you book times. We were had done every available trail multiple times by the end of our two hours. (Two people). The guides mentioned you can get off the ATV and walk around and/or do some light hiking. However, there were quite a lot of people enjoying target practice so we did not do any exploring or go to far off-trail. All of the marksmen/women were safe and responsible but I wouldn't advise hiking around in case they can't see you. We had a really amazing time and the drive to and from the mountain is beautiful. I would definitely go back and do another ride with them.

    Go when it rains... the mud is what makes it more fun…read more There are some steep doozies so do the easy paths first. Pay attention to the markers you are not suppose to pass (private property) and hidden ones before the gate. People are helpful. Take a map or 2. Covid notice: only the driver is allowed back into building at a set time for instructions. There is social distancing and masks required in building when renting. Helmets are disinfected. You can take masks off when you get up to spot and in your own ride. Note: It is about a 26 min ride up the mountain from the place where you rent in town.

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