I was in Estes Park for the day while my son was at camp at the YMCA when I noticed oil leaking from my 4Runner. I drove into town looking for an auto shop to check if it was safe to drive back to Boulder, and Up Top was the first place I saw--so I pulled in. The owner could not have been kinder. He immediately stopped what he was doing, took the time to look under the car and the hood, and quickly figured out the issue (an O-ring that wasn't sealing properly). I was so appreciative of how willing he was to help on the spot. He even mentioned that some of his customers drive all the way from Colorado Springs to have their cars serviced here--which says a lot! If you're in Estes and need an honest, helpful mechanic, Up Top is absolutely the place to go. read more

Storm was great. He was almost done for the day and took extra time and care to do thorough job in diagnosing our problem. We believe his conclusions were on point.We are thankful that he did what he did and would highly recommend him to others. read more

My RV had a malfunction on the dps sensor, I was at Orilleys getting some cleaner to try & fix it. The owner of Up Top Automotive was there picking up some parts for his shop & I overheard him talking about his business & I asked him if he could help diagnose my problem. His tech ran a diagnostic code machine on it trying to reset it but to no avail. We talked a bit and I asked him how much I owed him and he said to my surprise- nothing! Great guy, thanks for the help anyway. I would use his shop for all my vehicles if I lived there but I'm just passing through. read more

This place is awesome! we're from California and our brakes sounded awful after coming down the mountain. They took us in right away and were able to get the parts the same day. The mechanic was great. He showed us what was wrong with our brakes and fixed it in no time. If we were to live in CO, we definitely take our truck here again. They were a true honest auto shop. They didn't upcharge where dealerships would of. Thank you for your wonderful service. We are so grateful to get the truck fixed so we can make our way back home to CA. So nice to meet you, Justice. read more

I was visiting Estes Park, and noticed my 2023 Chevy Silverado was making a funny noise. I went to Up Top, and they quickly diagnosed the problem. Their advice was to take it to a Chevy Dealer, as the fix would be under warranty. After calling 4 different Chevy Dealers, and being told they couldn't even look at the truck for 7-10 days, I went back to Up Top. They ordered the part and got me back on the road. I was so grateful! Just got home (an 18 hour drive!) and the truck ran perfectly. I highly recommend Up Top. They are honest, and they know what they are doing! read more

We had some car trouble while traveling from out of town. Limped in to town. This place was awesome to work with. They helped diagnose the problem. Made a video to show the issue with our coolant leak. Told us that based on how the repair needed to be made it would be best done by a dealer or another shop. Made a couple recommendations. Helped us get on the road to get to the other shop in Boulder. And they didn't charge us a thing. Highly recommend this shop. read more

Dorian and his wife were exceedingly kind and accommodating to these two Georgia tourists. We noticed our brakes felt shaky at 10:30am, called at 10:35am, got an over-the-phone estimate, dropped off the car around 10:50am, got a confirmation call that the work was started at 11:50am, and got the call that it was ready for pickup at 1:50pm - with a final cost of the exact initial estimate. A 3 hour same-day turnaround time. I am very happy. And then they went above and beyond. Dorian told me over the phone that he'd give me a little driving lesson when I got back (I told him I didn't know that I could downshift in my automatic transmission Prius). I thought he was joking and he wasn't! He took me on a little drive right when I got back to the shop and taught me exactly how to do it while my wife hung back and happily pet one of the dogs that was hanging around. Finally, if all that weren't enough, he gave me some fishing advice too. A fairly priced repair, a free driving lesson, and free fishing advice. What more could you ask for? 15/10 service Thank you so much!!! - Casey and Abigail read more

Up Top Automotive - an unexpected vacation pit stop - Auto Repair Near Me - Estes Park, Colorado

I don't know what type of service this place provides, but it's definitely not customer service. I have been trying to get in touch with them for the past week to ask them whether I could drop off my U-Haul truck after we have used the rental. I have also made efforts to email them and I did not receive a response either. When time finally came to do a drop off for my rental and this location was picked at 7 AM in the morning, which is what I was instructed to do, to call Uhaul in the morning so I could get a confirmation for my Drop Off location. We physically came to the location, and that is where the young skinny fella informed me that they cannot accept any more drop offs because their manager has instructed them this morning. I have made an attempt to get in touch with Uhaul Customer Service, which was also pretty much useless. I have been going back-and-forth with them and I even asked how much this dealer would charge me if I do drop it off here, even though they claim to be full. It has been evident that there is absolutely no opportunity to do this, and I have clearly expressed my frustrations with this attendant. He has also made it evident that he does not care whether he gets reported or not. This Uhaul experience, as well as this front desk attendant's behavior adds to the overall bad experience of this rental that presents massive inconvenience to me and my entire family. Now our entire day has been shifted and we have to make additional plans on how and where to deliver the rental. read more

Friendly, helpful and generous. We were visiting from out of town and they were so nice. There's a good bakery next door where you can go for the short time you might wait. Highly recommend. read more

I didn't realize how much stores up charge for parts until I inadvertently discovered that up top didn't up charge at all. They're friendly and honest and up front about what needs to be done or doesn't need to be done. After getting quite a bit of Auto work done over the last 40 years I really found I could trust Dorian at all here. read more

While visiting the National Park, the check engine light came on. Sadly, I had paid thousands of dollars in repairs before leaving California for this trip. We were only going to be in town three days. The mechanic, Dorian, wasn't in and we were told to return in an hour. We returned and Dorian ran a diagnostic and turned off the light. He said it was ok to drive, and that he could repair it the next day because he needed to order a coil kit. When we returned, he was not there and no one knew what was going on. We were told to come back again the next day because they didn't have the part. That's three strikes for Up Top. Also, the lot is a disaster area of junker cars. That should have tipped me off to the type of service to expect. read more

Up Top is the ultimate in automotive needs. Yes, they do repair cars but, oh, so much more. They will rent you a car at a reasonable rate, they have a nice selection of cars to choose from and they work very hard to accommodate your needs. They also hold the U-Haul contract if you need/want to move virtually anything. This is a family run business and they are all extremely friendly people. They even occasionally sell cars. Whatever your automotive requirements are, Up Top will be there to help you. I have been doing business with them for a few years now and I simply cannot say enough nice words about them. read more

Great experience with Up Top. Reserved a car for a day to tour RMNP, but there was a snafu with the pickup time. Roger worked it all out, offering an upgraded car for the time we needed it. Easy pickup and drop off, and the car worked great. Not many car rental options in Estes Park, but definitely recommend Up Top. read more

I am so grateful for this place!!!! We were leaving RMNP and our check engine light went on. In minutes, we were seen and he wouldn't take any money. Even having just had surgery, he was quick to help and gave us confidence to get back on the road. Seriously!!! If you are in town and needing repair, go to these guys. You will be taken care of. read more

Had car trouble on our vacation and the great people here help us out tremendously. Got the part from a dealership in Denver and car was fixed the next day! Great service and great price. Thanks so much! read more

If I could give ZERO stars I would. This place is a RIP off. I scheduled my alignment with Dorian Cox. I came in on my appointment day and Dale was the one that was going to be doing the alignment. When I came back to get my car Dale told me it would be 100.00 so I paid him asked for reciept and print out, he then said they cant do that. Drove my car home and before I'm even down the road I can tell the alignment was never done. Been trying for several months to get a resolution come to find out Monty another employee there said they never did the alignment and Dale just took my money. There are better qualified mechanics in Estes Park who wont RIP you off. Today I will file a complaint with the Better Business Bureau. read more

Came in with a nail in my tire and they immediately fixed it and were very friendly. Highly recommend!

We are just leaving Up Top now and Dorian wouldn't take our money so we figured we could give a review instead! The brakes in our car were a little shaky as we were passing through Estes Park and making us nervous for our drive through the mountains. Dorian took a look and told is we were all set and taught us stuff we had no idea about our car! Very friendly and great service. Thanks so much!! read more

I cannot say enough good things about this business & it's owners. I'd give them 10 stars if it was available. I have been volunteering at the YMCA of the Rockies for the summer and drove my 2006 Acura TL from AZ to CO. Up Top was referred to me by another Y volunteer. After traveling the rough roads, something started rattling under the hood & sounded serious. I called Up Top on Thursday morning. Although Dale was the only mechanic working that day he said to bring it in & he'd give me an estimate. I wasn't there more than 15 minutes when he asked if I had a little time, he'd put it on the rack to look under the car. I waited in the service area & had the best chat the owners wife. What you won't get here is some swanky, slick dealership waiting room with coffee & cookies. What you will get is honesty, a proud family history spattered across the walls & a friendly face. About 1 hour later the owner came in to tell me what they found & made some recommendations for when I get home to AZ. When I asked how much I owed them he said "NOTHING. No Charge. If we don't fix anything, we don't charge you." I asked what about labor. "No. We don't do that." Amazed & very, very appreciative I left pledging to let others know of their business. My own Acura dealer charged me for a dipstick after spending thousands of dollars there the last 15 years. These days, you don't find the type of service or standards Up Top delivers. God Bless them. I'll always use Up Top as my go to auto & rental service when in Estes Park. I encourage everyone else to do the same !!! read more

My 2014 Ram had the water pump go bad on us. Got it in Up-Tops hands and with a great rental and fast, awesome mechanic they got it back in my hands in a day. Literally saved my fiancé and I's Vacation. They'll be my first call next time I have car troubles in Estes. read more

The plastic molding on the top of my car was sticking up/ almost falling off on a road trip from Chicago to Los Angeles, so I decided I really needed to get that fixed before leaving the Rockies and heading down to the Grand Canyon. The host at a local BBQ place told me to go to Up Top and ask for Dorian - so glad I did!! Dorian and his staff are unbelievably pleasant people. Soooo nice! They tacked down the molding for $5 and sent me on my way happy. Really honest, good work. Dorian told me he gets most of his business from word of mouth, and he was definitely busy! But not too busy to fit me in right away :) I highly recommend these guys. read more

My car's dashboard had lit up like a Christmas tree the day before going to RMNP. Up Top was nice enough to check my car out in the morning, reset the sensors, and explain what had happened. Super quick, affordable, and my car was good as new! read more

Up Top was amazing. We were towed late on a Friday and they were able to get us up and going early on Saturday. Everyone was super friendly and honest. I wish this was my local mechanic. read more

Absolutely terrible service, was told they wouldn't resolve my issues, and did not give me a refund until I talked to their supervisor. Do not recommend coming here. read more

Up Top Towing has exceeded all expectations any customer could wish for. Everyone at the shop was so genuine. They responded to our call within 10 mins and went above and beyond their duties. Thank you so much to Dorian and Jason for your generosity. You guys have turned around what we thought would have been a terrible day. If anyone gets stuck in a unfortunate situation and needs a tow, don't even look anywhere else!! read more

This place made a bad situation good. I had a rental from Budget and the tire blew while driving through rocky mountain national park. Budget was unable to tow our car due to law regulations and can only provide roadside assistance outside the national park. This ruined our hiking trip. We called this place and came in 10 minutes. They took us back to there tow company and offered to drive us to a hiking trail while we wait for budget towing. This place really helped us through our troubles. Jason and Dorian provided us with such great customer service, I couldn't ask for a better tow company. read more

The folks at Up Top took amazing care of us. Very honest and reliable, highly recommended!!!

I was in Estes for the weekend and my Jeep all of a sudden would not leave 4th gear. (I just had park, reverse, and 4th.) It was Saturday night and my lodge got a hold of Dorian, who was willing to try to help me out the next morning on his day off. Great service and really nice guy. read more

My car broke down on top of a mountain. I am in Denver From Kansas City. These guys basically saved my life, towed my car, fixed my car, helped me in more ways than one! I even got a big hug. If you are in the mountains and you break down this is the company to call. They are good at what they do, but also very honest. I can't recommend them enough. Save this number in your phone!!!! read more

Been meaning to write this review for a while. Dorian and the other guy at the shop took terrific care of my vintage motorcycle! He was easy to work with and got things done as reasonably as possible! Really enjoyed getting to know him as he was a lot of fun to talk to. Will take any future vehicles or bikes to him. Really knows his stuff and would highly recommend! Thanks again Dorian! read more

We were having a knocking sound and our tires were heating up so we ended up stopping here to get it checked out. They went through explaining everything to us and were so kind and courteous to us. We will definitely be using them for our future car needs. They deserve all the praise they've received on here! read more

This place...can't say enough good things. Wonderful! Everything! They saved us money and time. Dorian & Justice are great people.

I cannot say enough good things about Up Top. Our fan belt broke in Rocky Mtn Natl Park late on a Saturday afternoon. Up Top was there with a tow truck in less than half an hour, despite my crappy directions! Up Top then fixed the car early Sunday morning, on a day they were trying to get out of town. When the car was done, they came and picked us up! The bill for the work was more than reasonable. The customer service was FANTASTIC!!! read more

This biz knows their towing and repairs. They have the right equipment with speedy, honest and friendly service. Their facility is old school, eclectic and quaint. read more

I was a day and a half into a motorcycle trip when my bike died on me in the middle of Rocky Mountain National Park. The cost to tow the bike all the back to my home would have been hundreds of dollars. I was stranded and really angry about the situation. When I spoke with Dorian and the rest of the crew at Up Top, they told me they would tow the bike back to their shop. They arrived at my exact location quickly and were incredibly nice. I knew my bike was in good hands. They couldn't figure out why my bike died but they were able to get it running again so I was able to ride it back to my neck of the woods and not have to pay upwards of $400 to have it towed back home. They did all of this free of charge. In total, I spoke with five different people from Up Top, including Dorian, his wife, the mechanic who worked on my bike, and the two gentlemen who came to the park to tow my bike. All of them were incredibly friendly and professional. They got me up and running and saved me a ton of money. If I lived closer to Estes Park, this would be the place I would take all of my vehicles. read more

We were unfortunate on our way into Estes Park and found our selves in need of a motorcycle tow. Up Top Towing was the best choice and here is why. 1) They were prompt and timely. They needed additional equipment for the job and quickly had it on the spot. 2) They were friendly and courteous to us and used tremendous care extracting our bike from a difficult spot. 3) they gave us options on where to deliver and gave us a ride to the hotel in town. 4) I took my bike back to their shop the next day to get it checked and they performed the service quickly and confidently. I wouldn't call anyone else in Estes Park to tow my vehicles. read more

Dorian and "Frenchy" are life savers! We arrived in Estes Park with grinding rear brakes and still had to get back to Denver this afternoon. Even though the shop was technically closed, Dorian came from home to replace rotors and pads. His rates were more than reasonable, and his service was outstanding. He is truly one of the nicest and most genuine people I've ever met. I highly recommend Up Top Towing! read more

Great friendly service. The office had a closed sign but there were people inside, so we went in. He didn't charge us to check our tire pressure and reassure us that it was the altitude and our tire was not going flat. He added a couple pounds of air so our dashboard warning light would go out. We were in and out in 5 minutes. read more

When I showed up at Estes Park with my brakes grinding, I was worried I would have no choice but to pay way too much to get my brakes fixed -- not so!!! Dorian was awesome! He fixed what needed to be fixed and nothing more -- just what I wanted. And his rates were very reasonable. Praise God for Up Top Towing! read more

Dorian at Up Top Towing is a shining example of what great customer service looks like! Called after we had a flat tire near Estes Park. Within 10 minutes he met us right at the shop, after hours, to plug the tire for a fair price and we were quickly back on our way. Thanks so much! Highly recommended! read more