Yes they had no one else had parts from an old shower valve . There's a guy that works there that…read morelooks like Harrison Ford lol

I like the old owners better than the current owners more helpful and less attitude for taking care…read moreof the customers

Stopped by this hardware store to get some keys made. The staff was super friendly and really nice,…read morewhich made the experience pleasant. Unfortunately, one of the keys didn't work, so it ended up being a waste of money. The store is a bit far for me, so going back to have it fixed wasn't worth it, especially with gas prices. It was easier to just take the loss and have it remade somewhere closer. That's the only reason for the four instead of five, because their customer service really was great.

When you can't find what you want at Home Depot or Lowe's don't give up yet! Stop in at Hank's…read moreHardware. If he doesn't have it, no one does! Our local HW store has it all and then some. Visit their builders center for great ideas on remodeling. A great experience just browsing.

This location is much larger than the Ace near me. I only came for one thing so my visit was short…read more Everyone here was so nice unlike other hardware stores. I need to come back when I have more time. This is a great place.

I needed two random connector pieces for a piece of furniture I was trying to refurbish. I know…read moreLowe's screw/bolt section is not worth the trip for something of that sort, especially to buy as a single piece/part or two. So I went to HD with no real luck, but they had better variety options. And in my area (Carlsbad) our beloved Denault's location just closed due to a reconfiguration to the plaza it was in for years. So I drove to the original Denault's in my hometown of San Clemente and had the exact parts I needed in hand withing minutes, with the help of the hardware person that helped me. Thank you Denaults for being a true resource for some of those more obscure hardware parts when the need arises!

Going into Dana Point Hardware is like stepping back in time. The feel of the store and the service…read moreis reminiscent of how hardware stores used to be. Most of what you need and not a lot of junk to wade through. It can't compete with the big box stores but do you really want it to? I want someone who knows what they're talking about and cares enough to help me solve my hardware challenges. DPH does this in spades. The gentleman and the young woman are always helpful and kind.

This is my "Go To" hardware in Dana Point - and has been for more than 40 years,…read moreAlways the best for its size - not a big home improvement store - just really good neighborhood small but well equipped place with polite, helpful staff.

It's always a pleasure to shop there and the staff is always friendly and helpful. They have…read moresomething I need and something I didn't need but I had to have it.

I visited this store for the first time on 6/27/2026 and unfortunately had a very disappointing…read moreexperience. When I walked in, two employees were standing at the registers talking with each other. Neither acknowledged me, paused their conversation, or even looked up as I entered. I brushed it off at first, assuming they were simply caught up in what they were discussing. I couldn't find the door handle I needed, so I approached one of the employees at the register. He said he would call someone to meet me in the aisle. I returned to the aisle and an older employee walked right past me, made eye contact, and said nothing. When he came back, he looked at me and said only, "Yeah?" in a dismissive tone. I showed him the handle and asked whether it was available or could be ordered. He replied, "It's a special handle, we don't have it," and immediately walked away. The lack of basic courtesy, acknowledgment, or willingness to help was surprising and disheartening. I left feeling unwelcome and judged. I don't like assuming the worst, but the way I was treated -- while wearing a bright pink polo and presenting as an openly gay man -- felt pointed. Whether intentional or not, it was hurtful. Customers deserve respect, professionalism, and at minimum, simple acknowledgment. This experience fell far short of that. Shame on them for allowing this kind of treatment.

I love going into this shop, in a way it feels like stepping back into the 1980s-or maybe even…read moreearlier.The old-timey feel and staff of the place makes it welcoming and the staff are super helpful for finding stuff. I went in the other day just to find some tiny screws, and they have a huge selection-better than Home Depot, and you can get someone who actually knows what they're talking about to help you find some random screws that cost $0.26 cents each. Where do you get that kind of service nowadays? The shelves are packed with just about everything you need for any kind of small or medium project around the house. Hope you stay in business forever!

Everyone in the store is nice and professional and very knowledgeable. They always have what I need…read morewhen I need it. I like to fix things myself and anyone and everyone in the store has helped me with my questions when I needed the answers SHOP LOCAL

Incredible selection in service old school style customerservice in fact, the big box Home Depot's…read moreand Lowe's don't have anything on this place.

I have aphasia so I'm unable to talk. I was in there this morning for sprinkler supplies. The…read moreolder lady who was working there was rude and she wouldn't get my military discount. I understand it's only 10% . I showed my ID and just made a face of why are you wasting my time. I usually have better service from the younger staff. But next time I see her I will walk out and take my business elsewhere.