I have been going to Ava Spa in Hanover since the very first week that that opened. I'm very sorry that many people only post reviews when they are unhappy. When I first started coming here my nails were thin and brittle. Over the years, the team here have made my nails strong and healthy. Even after years of getting my eyelash extensions and eyebrows waxed here, both my eyelashes and eyebrows are strong and healthy. Ava Spa is 10/10, highly recommended by me! read more

Pretty good nail shop in the area. It's hard to find techs who can accurately do complex designs in a shop but the owner Mike is great at replicating inspo. I just wish they were more transparent about pricing so customers know what to expect when they come for some services. Some prices aren't updated on the website. Other than that I love coming for a pedicure and acrylic manicure! I also love their loyalty rewards so you can rack up points and get money off your services. The shop itself is stunning and spacious, which helps during busy times. read more

Ava Nail Spa - winter nails - 3d design + french (extra $) - Nail Salons Near Me - Hanover, Maryland

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I've been coming here for a year or so now. Appointments are easy enough to get (I usually ask for Tom or Ivy) and the service is pretty fast (1 hour for gel removal and a gel mani with a little bit of design work usually for me). Could the customer service be warmer? Absolutely. I don't mind the lack of conversation or small talk when getting my nails tbh(i like zoning out when getting my nails done lol), but if just the front desk area could be a bit warmer would be nice. Also it is a little bit expensive. Ivy and Tom are always great. Never had an issue with either of their work. Today's mani pic is posted. Got sweater nails done by Ivy. read more

Ava Nail Spa - This Gel mani with some nail design was 57.. without tips. - Nail Salons Near Me - Hanover, Maryland

Love it here.. Always get a 5 star treatment!! Everyone is professional and very friendly!!

the lady , her name is Nora who did my pedicure did a great job . she did very well of ingrown on my right big toe . I felt comfortable and good after she took. care of my ingrown . Shes nice and friendly . read more

I had been meaning to come to this nail spa for a pedicure for awhile now. Today, after an intense gym session, the Mrs. suggested we swing by and I gladly obliged. What stood out to me was Ava's motto, posted out front, they Inside, the staff is super attentive, friendly and most importantly, for a guy like me, who's not the most experienced when it comes to pedicures, they were gentle with my feet. I'm glad we stopped by & I'm glad the service was so good, bc it's right down the street from my home, meaning I can frequent them more. read more

Ava Nail Spa - Nail Salons Near Me - Hanover, Maryland

Very disappointing. Staff was friendly but distracted. Gel manicure and lacquer pedicure was over $100 with tip. Would not recommend read more

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This had been my 5th or 6th pedicure from here and they've all been great. I personally get the more expensive package to get a longer massage and I think it's well worth it! read more

The nail male technician was very nice. However, I think he lack skills, heated towel did not looked clean and had to inform him of steps he missed. Also, he clipped my cubicle to far and I have pics to prove it the injury. My visit was on August 3rd. "I let the (Lady) manager know and she said, sorry without looking at my nail cubicle injuries". Wow! read more

I love my nails short and simple. This spot gives you exactly what you need. I Prefer the dip gel nails. It's less bulky and does not Make your nail beds tingle when you get a new set, just remember what number you got when you need a filling. read more

Ava Nail Spa - Nail Salons Near Me - Hanover, Maryland

Always a pleasure getting our nails done. Mike and Donna are such great artists. The perfect length for a young lady. read more

Ava Nail Spa - Cat eye magic - Nail Salons Near Me - Hanover, Maryland

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Jennifer was so quick and did my nails exactly like the picture I showed her. I never can find a tech that can give me exactly what I ask for, so needless to say she will be my go to! read more

Ava Nail Spa - Almond, natural nails - Nail Salons Near Me - Hanover, Maryland

This was the first time I visited this spa, and I am absolutely thrilled about my experience. I will be back. Thank you Nora for great service. Thank you Mike also for great service as well and your professionalism. I will be back. read more

This place rescued my thin tattered nails after being stuck at home for three months during the pandemic. I opted for a powder dip manicure. Thom was my technician and he did a wonderful job. The manicure was relaxing and painless. He was very friendly. My nails were super short when I came in and Thom did his best to make my nails as even as possible. The salon is beautiful, bright, and clean. The fact that it is a cruelty free salon is a HUGE plus for me as well. I feel like myself again with these pretty nails. I have found my new favorite place. Definitely check this place out! read more

Ava Nail Spa - Powder dip manicure - Nail Salons Near Me - Hanover, Maryland

Yea! I found a new nail spot. They are clean,nice (according to how they interact with me. You know I don't speak their language) and efficient! The price points are good. Though,I will say when I made the appointment for a pedicure they asked if I just needed a color change. I said yes not knowing that's literally all that entailed. My feet got some water sprinkled on them to get the dust off after she removed my nail polish but that was that. I let this happen because I was Intrigued lol. I didn't know that nail salons even did that . I'll be back for a jelly pedi next time. As for the manicure I needed one badly. Id gotten dip powder done at another establishment and it was too thick and CRACKED OFF of a few of my nails in different spots. It was unsanitary and I was definitely gonna snag my nail on some random fabric and hurt myself. So I'm so glad I found this salon. Lena did a great job on my nails. Still dip powder. I got tips as well because I was tired of my nubbins and it was all under $90. Next time it's going to be over $100 I'm sure,but they don't hide their prices. You don't get surprised at the end and I appreciate that. 5 stars for exactly what I ordered on a Wednesday! read more

Went here for regular pedicure and gel manicure. Had an appt. Still waited 1 hour to begin. Beware, Tom tells everyone come back in 20 minutes. No scheduling system at all. Horrible!!!! Less than 5 days after the gel manicure it has begun to peel and the polish is lifting off my nails. NOT ALL MANICURES ARE CREATED EQUAL. The give you 5 percent off to give a positive review. Unethical Don't go here! You have been warned!!!!!! read more

The nail tech name was Mike. He was friendly but he did not ask for my name. If your a new client shouldn't you ask your client for there name so you can build a good client relationship? Guess not here. Basic friendly customer service was not offered like offering a free beverages. Mike did ask details of the shape and style of my nails I wanted. He was very attentive towards my nails. The nail salon is very modern. It was clean. I really loved the grey and white color scheme. I did also like that everyone was speaking English. Sometimes you go into a nail salon and everyone is talking in there native language. Here all the nail techs keep to themselves and there clients. I did over hear other nail techs being very detailed talking to there clients. Very professional. I wish the price list was more updated. I went in for a pink and white (ombre). On there website it stated $55. He told me $65 in person I asked why the price difference he just said new technique? Fill in for pink and white starts at $45. If anyone wants to keep that in mind. This did not include a manicure the normal soak your nails in a bowl of water and clean your cuticles. Mike did clean up my cuticles after when he saw it was dry. I also recieved a gel pedicure. Holly who did my pedicure was good at cutting down and cleaning the cuticles. The paint job was ok not the greatest. She did keep asking how I wanted it and if I was ok with it. I just said it was ok. Basic french pedicure. Overall very friendly lady. They do offer 10% discount for the services. I may give them a second try for my fill in. I took off 1 star for minor customer service issues and the price list. A second star for the paint job of my french pedicure. read more

Ava Nail Spa - Mike's Pink and White (Ombre) Full Set Tips - Nail Salons Near Me - Hanover, Maryland

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I came here to do a quick gel color change on my nails because I couldn't make it to Tammy normal spot and I was able to make an appointment same day which was great! My nails were done ok. Some of the gel polish wasn't cleaned off around my cuticles. For a quick polish change I'd come back but for detailed mani pedi I'd stick to my normal place. read more

Ava's Nails is always accommodating. They are friendly and open to feedback. The staff are professional and they always use clean equipment. They will continue to have my business and come highly recommended! read more

Ava Nail Spa - Freehand nail Art by Lena - Nail Salons Near Me - Hanover, Maryland

I have been here 3-4 times before I decided to write this review. I live right across this nail salon and I really wanted to like this place since the location is so convenient. THE GOOD: The place is well decorated. The chairs are good, and their equipment is well maintained and very clean. They have a good selection of polishes. THE BAD: The manager and the techs are just not very welcoming at all. There is no rapport. I feel like cattle that they just need to take care of and set on our way. My gel nails pop off within 4 days whenever I came here. The last time, it popped off within a day. If I go to the other nail salon I frequent closer to my work, it lasts 2-3 weeks. I guess the techs that have take care of me take shortcuts with the buffing and cuticle care. read more

Absolutely love Ava Nails! Mike always does my nails so perfect and just the way I love them! Tina is also Amazing! She always does my toes so beautiful and just the way I love them! It's always so relaxing and peaceful and very clean!!! read more

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First time getting my nails done in over a year because my job doesn't allow it, so I was excited to get them done. I got there right at 9:30 AM after I called and made an appointment and Mike was going to do my nails I wanted, squared, nails with sparkly glitter, and then pink, red and white hearts on my ring and middle finger. I was that right in front of the door and it is very cold so I kept getting the cold breeze which wasn't that big of a deal but that is how it started from the time that I sat down to the time that I walked out the door it took 30 minutes there were a minimum of 10 people that had walked in and out wanting to get something done. Mike rushed through my nails in order to finish.. when I told him that I wanted pink red and white hearts, he told me no I could only have to. So I agree, just to do red and white. After I paid $60 to get my nails done and was sitting in my car, I realized that they were not even on both hands in length some of them are crooked and there was even a piece of dirt that he left on and just filed it off so now there is a file mark on my fingernail. I unfortunately will not be returning to this place. When you rush it shows. I was extremely disappointed, especially after seeing everyone great reviews on read more

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This place is a hit or miss depending on who you get I went in February 3rd at 1pm and decided to get dip powder with acrylics. Biggest mistake I'll ever done and I been going here for over 1 year. I tried another nail salon and as the lady is removing the acrylic off I had fungus growing my nails were lifting! Secondly, in my toes the lady that did it file my nail down soo much that she filled in my nail with polish. I don't recommend this place! The circle in the picture is my nail filled with polish. read more

Ava Nail Spa - Where the hole is it was filled with polish! - Nail Salons Near Me - Hanover, Maryland

It was my first time at Ava Nails this past Saturday (08/07/2021). I would like to share my review on your business and I hope it helps to maybe bring awareness. I called earlier that Saturday to make an appointment, I'm not quite sure who I spoke to but the man who answered the phone did not have much customer service etiquette. He was very black and white, very short and to the point. I had no feeling of warmth from him, like he truly cared about my business. I went to my appointment, I asked if they provided the gel x service, the person who had answered the phone earlier( I recognized his voice) responded from somewhere in the back of the salon which a sharp "no" I thought this was very rude because he could have came up to me and asked more questions regarding what I was inquiring about. I believe the girl that did my nails was Kelly. When it was time to wash my hands she asked me to wash them, and I courteously asked if she wanted me to wash with soap or just water she responded "whatever you want". I'm sorry but that is not professional. Does the salon do a good job at nails? Yes they do. But their customer service is terrible. Will I be going back? No. I hope that in the future, the customer service gets better because no one wants to pay for a service and in the process made feel like their business does not matter. read more

I am giving this salon because of their poor customer service. I was initially recommended to this shop sometime last year by a friend (who no longer goes here for the same reason). I usually see Jennifer but today, I was extremely disappointed with her attitude. Initially I just assumed she just wasn't very personable because no matter how many times I came, she was always cold. No hello, nothing. Most of my visits have been throughout my pregnancy and during one of my appointments I was late and forgot to call. I was berated and it was very disappointing because I was heavily pregnant and it was a bit tough to get there that day. I apologized for not calling but Jennifer and the manager were very rude to me and I said I would not come back. However, I came back today and I probably should not have. Especially since I live 20 minutes away. The fact that she thought it was ok to walk away after putting acetone on my nails and tell her boss she is not doing my nails is unprofessional. I decided to leave because as she said there are other salons I can go to. Overall, I have watched how they treat their customers and they definitely do not treat them all the same based on race. Jennifer is not nice and needs to be trained on customer service. I have seen many non Black customers come in and not have appointments and be services immediately. read more

I went in today and a male tech (not the manager) rushed the service and then gave me a basic gel pedicure when I requested a hot stone pedicure. His vibe was off because he thought I was doing a basic pedicure - bottom line he was not listening. The management response when I complained was "don't use him - use your normal person." That was not an adequate response. I definitely will never use him again and will find another salon who knows how to treat customers! read more

I came in as a walk-in and wasn't waiting too long, probably about 5 minutes. Then Mike sat me down to soak my gel nails off and that took 25-30 minutes. The woman working on my nails was nice and she had short hair (I didn't get her name). I chose a lighter pink color and as soon as she put it on I didn't love it but, she was very helpful in assisting me to find a new one and brought over some options. The only issue I had is that I didn't understand the gel would be $25 and the manicure would make it $35, I thought the technician said $25+$35 but I was wrong. Overall I think the prices were reasonable and the staff was nice, the area was clean and calm. I would go again! read more

Ava Nail Spa - Sparkly glitter gel polish. - Nail Salons Near Me - Hanover, Maryland

I had come to Ava's several times before the pandemic hit and had a wonderful experience. It has been over a year since I came back, and my thoughtful sister booked a mani & pedi combo for four of us for Mother's Day weekend, my son's baptism, and my PhD graduation. Needless to say, four mamas were super excited and in serious need of some pampering. Unfortunately, that's not the experience we received. We had very quick service, even with the specialty package (2 minute foot massage instead of the advertised 5), and mediocre paint job (I had to ask my technician to touch up some areas she removed while cleaning edges). After I did so, my quite friendly technician became curt and even rude. I addressed her on the spot and we smoothed things over quickly. Unfortunately, my sister had an *extremely rude* technician, with a nametag of "Mimi," who told me sister she could not do any of the 4 designs on her ring finger she showed her (in my humble opinion, they didn't seem too complex). Despite all this, my sister remained patient and completed her service. When it came time to pay the almost $300 bill, she was accused in front of the whole store of asking for more discounts then they would allow, though she was just asking for clarification of the billing. It truly left a bad taste in my mouth and we won't be returning. It's really unfortunate. The only reason this review did not receive one star is because I had previously received good service. Do yourself a favor and find a nail salon that values the customer's experience and won't shortchange you. read more

My husband and I went here for pedis. We came at the perfect time, it wasn't crowded and we did not wait long. Service was excellent, they took their time and massage was amazing! read more

Rose is the best! It's so clean and nice here. I am excited to come back to get my toes done! The background music is relaxing and all the people are so very nice! I'll be back on a regular basis! read more

Ava Nail Spa - By Rose! She does such nice work! - Nail Salons Near Me - Hanover, Maryland

Didn't make an appointment this trip but was able to get pedicure and manicure within 10 minutes. Tina is the person I usually see to do my pedicure. She did an amazing job. She doesn't rush the process and took her time to ensure it was completed right. The salon is clean and the workers are very professional. read more

Mimi was my nail tech this time!!! She was AWESOME!! Mimi was friendly & actually had a sense of humor! I really enjoyed having my nails done by her! I will definitely see her again!! Ask for her, she will not disappoint you!! read more

Ava Nail Spa - Powder Nails aka Dip (SNS): Chisel Color # 130 - Nail Salons Near Me - Hanover, Maryland

I made a same day appointment although I will use the term 'appointment' loosely -- the business owners try to ensure they help all interested clients so folks who delayed or showed up early to appointments helped make it a very busy time on Friday evening. I waited around an hour for a dip manicure removal and reapplication, and what I got done took a long time. However, they did a fantastic job and it is a peaceful environment, hence the 5 s. Mike started my removal and Kevin finished and did the new manicure. Kevin's attention to detail and quality experience in shaping and styling was night and day to the manicure I was replacing -- my nails looked so much better!! Ava may not be the fastest but the prices are good and the quality in their services is clear. If you can go other than evenings or weekends, you should fare better for time. read more

Tom is the best thing to happen to this salon!! Always pleasant, patient and kind! The manager MIKE on the other hand is RUDE! He barely speaks, short with the customers and treats you like your are annoying him in some way! For him to be the first person you interact with at the spa, you would think he would be nicer!! Definitely recommend having him correct his behavior to deal with the customers in a more positive upbeat and pleasant manner or risk loosing customers altogether!! read more

Worst nail salon experience ever!!! I had a 5:15 appointment tonight, they took me back to my chair at around 5:25, water was lukewarm but OK. I then proceeded to sit there and wait till almost 6 o'clock before someone came over to start my pedicure!!!! pedicure was fine nothing special, I was a bit grossed out by the tools (brush was black towards the bottom of the bristles) and tech was banging the tools on the floor. The only reason why I went to this particular salon was because I was given a gift card for $50. My pedicure was $45 I asked if I could use the five dollar difference towards her tip and was told no. so now I have a gift card with five dollars on it that I will never use!!!! 515 appointment and I left there at 6:50!!! my polish is all bumpy and I have polish it on the outsides of my nail beds. I feel like I'm on candid camera or something!!! Don't waste your money. read more

My regular nail technician at a different nail salon was on vacation so I decided to stop by this nail salon just for a pedicure. The spa was clean however it was 9 AM in the morning when they first opened so I really don't know about their cleanliness. What I do know is the pedicure was just a mess. The guy that did the pedicure seem to be new as he didn't really seem to know what he was doing. He cut the cuticle on one of my toes and every chemical that touched my toe there after burned like hell! As you can see in the picture attached, the shape of my toenails are a mess as well. I was not asked what shape I wanted and never do a rounded nail, if this is even considered round. The worst part was he clearly did not know how to polish and left polish around the edges of a few toes. The shop does not have a drying system so I was left to sit in the pedicure chair for an additional 15 minutes only for my toes to still be very wet and therefore messed up as soon as I got up. I was so over the experience I was not interested in returning for it to be fixed. read more

Ava Nail Spa - Pedicure - Nail Salons Near Me - Hanover, Maryland

Tom Is the best nail tech!!!! I've new to them about 5 months now and I'll go somewhere else if Tom leaves but the spa is calm, soothing and clean read more

Kelly, Mike and their staff are masters of their crafts! Love my eyelash extensions every single time. I go for the full yet natural look and get just that every single time! Prices are reasonably competitive yet more importantly, the salon is clean and well maintained. read more

Mike is the best! Great service, clean space and great location! Thank you for the friendly clean service

Really great nails. Tina is the best. I was able to get natural looking nails that do not draw attention at work. They did my daughters nails too. We both look amazing. read more