Clean and very well decorated. Owner occupied and run. Ken does a really good pedicure. The spaces are nicely divided. . Highly recommend. read more

No consistency I had the best pedicure here till today where I got a different girl and right away,She's like we do your eyebrows. We do your hands we do this. I said no thank you just the pedicure and then she was just so unprofessional and rude. The water was so hot. My feet were bright red and she just shook it off. I don't even know her name. She never even introduced herself. I basically got a polish change and she still charged me 60 bucks I can't imagine this place will be in business long. I definitely don't recommend it would never go back. read more

It's been a while since I've been here. The last time I came in, the manicurist was so rough and cut my cuticle to make it bleed. I was a little nervous. I originally went in for a pedicure and Ken was so nice and took his time, I tried for a manicure. I asked for a gel with light pink and black tips. He 1000% did not disappoint! My pedicure was just as great, I just don't do feet pics. Haha read more

Serenity Nails & Spa - Gel manicure - Massage Near Me - Glen Burnie, Maryland

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I love getting my nails done at Serenity. Chrystal is awesome. She always has me walking away with fantastic looking nails! Everyone is nice and the people answering the phones are always so pleasant. Serenity is my go to nail place for sure! read more

I had three nice experiences here, until today. I have a broken hand and only need a one hand manicure. 'Emily' was not happy that I questioned the price, as the pricing was different from the last three manicures I received here. I opted for a simple manicure, she offered clear polish- that's fine, since I can't maintain my own nails at this time. 'Emily' cut my nails straight across, yet did not file the sharp edges; my manicure was very short (a few minutes!!) and she was throwing my hand around. I really should've requested someone else, or just left the salon. The clear polish did not reach the edges of my nails, and she only polished half of my ring finger. I was making this my new nail salon home, but now I won't- or maybe I'll just steer clear of 'Emily'. I left and went to a salon around the corner, where I had a very nice experience. I definitely should've written a nice review before writing a bad one, and I actually recommended this salon to a couple of friends, however I've never been handled in the manner that 'Emily' handled me today. I write this review with remorse that i didn't speak up sooner. read more

This review is not for the entire salon because the front desk young lady was so kind. However is directed towards Emma she has a terrible attitude and she's very rude. read more

Worst gel manicure of my life! The really frustrating part is I knew it would be as it was happening. It was one of those situations where the tech kept asking for my hand after the gel had only cured for about 10 seconds. When I said "the light isn't off yet" she just said "it's fine." I knew it wasn't, but I didn't want to be a Karen so I'd remove my hand. I should have been a Karen. I know my nails are short, but that's not the problem. This picture was two days into the manicure. This absolutely should not happen with gel. I would have gone back to get them fixed but I was on vacation hours away. Which is the whole reason I got the manicure! This is especially irresponsible considering the studies about the dangerous and permanent, incurable medical conditions caused by uncurled gel. Reference: https://www.medicaljournals.se/acta/content/html/10.2340/00015555-3684 DO NOT go here. read more

Serenity Nails & Spa - Horrific gel nails - Massage Near Me - Glen Burnie, Maryland

disappointing. can never find a DECENT nail placeI tried my best speaking up on how i wanted it in a respectful way. still came out with them looking crusty. as you can see they are not cleaned up! she proceded to file my nails at the very end getting nail dust everywhere(normal) but automatically puts LOTION on my hands? i'm covered in nail dust and you just apply lotion and rub it in? when i walked out to got a good look the nails feel bumpy and sticky and rough ?' like what?? almost 70$ for this? would yall pay? i'm so upset. ( gel mani btw) read more

Serenity Nails & Spa - nails - Massage Near Me - Glen Burnie, Maryland

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Worst/most expensive pedicure. I got gel French and it's genuinely terrible. The tech was entirely too rough. Instead of being relaxing I was on the edge of my seat. My feet soaked for approximately 5 minutes before she began. The pink used is so patchy. The white French is uneven. My nail filed uneven. My toes aren't even fully painted. I've been getting pedicures for 10 years and this is hands down the worst. read more

Serenity Nails & Spa - Massage Near Me - Glen Burnie, Maryland

This was my first professional pedicure and the experience overall was a bit disappointing. Typically, I do my own mani/pedis because I'm self-conscious about my feet and really don't feel like dealing with the nail technicians talking crap about my them. Sure enough, I was already nervous when I walked in and the vibes certainly didn't help. I came in wanting a "Special Pedicure" ($43") and added gel, which is another $15. The receptionist was alright. Not welcoming by any means. I figured people would try to give newcomers an amazing experience so that they would become repeat customers, but maybe I'm just being overly optimistic. Lily was my nail tech. When she directed me to the pedicure chairs, the other nail tech was already making fun of me in Vietnamese saying that she (Lily) kept getting fat customers no wonder why she's poor. First of all, I don't know how being overweight correlates with poverty. Secondly, people shouldn't be talking behind people's back. They made the assumption that I can't understand their language and I heard and understood all their rude remarks and complaints, but decided to give them them another chance because I figured maybe they actually do a decent job. They got really high ratings and various people in my neighborhood recommended this place so I decided to give them a chance. Lastly, I'm not overweight. Just because I don't fit the typical beauty standards of Asian and Vietnamese women (petite and skinny) and I'm fit and thicc, they shouldn't be body shaming people. Lily proceeded to comment on how gross my feet was to the other nail tech. The other nail tech disagreed and thought my feet were pretty (thank you). Honestly, I would have done the pedicure myself if my back wasn't in so much pain. I wanted to love this place and this experience so much, but the negative vibes and rude comments really ruined it for me. As she continued to work on my feet, one of the nails got stuck to the heat lamp and ruined the gel polish. She shaved off the lumpy part of the polish and painted over it so the final product is pretty lumpy and uneven. She didn't do a good job cleaning up around my toe nails either - there are dried up paint marks all over the skin around my toes. Curious, I asked her if she was going to scrub my heels because that was supposed to be included. She suggested that I upgrade to the CND package ($65) and it seemed reasonable so I agreed. She pulled out a tray with three different scrubs, lotions, clay, etc. The warm orange liquid in a bag was placed over my feet and it felt really nice. Apparently, it was supposed to make my feet super soft. The clay material that she rubbed on my legs felt pretty cooling and soothing. The hot towel wrapped around my legs were an added bonus (highly recommend!) She rubbed my feet and leg muscles, which was fine. I expected something more relaxing or with more force but she might just lack the strength or ability to do so. It just felt like someone was feeling up my legs. No biggie. The CND package advertised that it would take approximately 55 mins. The entire experience - soak, gel polish, scrub, paraffin, hot towel, foot rub, etc. - took 30 mins. The final damage was $80. I walked in with the intentions of tipping $20, but after the negative experience, I figured $5 was better than nothing. Overall, the experience was meh at best. I could've done a better job at home for free 99 without feeling super uncomfortable and all the insults. The best part was the minty clay stuff that she rubbed around my calves and shin, hence the two stars. I paid for an $80 pedicure but it looks and feels like $20. I'm pretty sure I'm never getting a pedicure ever again. At least not here. read more

Serenity Nails & Spa - Tray with scrub, minty clay, and lotion? - Massage Near Me - Glen Burnie, Maryland

Pedi chipped and they do not make repairs when their work is not good. The salon is nice but they do not standing behind their work.

I am a regular here and they never disappoint. Everyone is great! If you have an issue with something like shape or paint job, just tell them and they'll do whatever is needed in order to make you happy. I do have specific people that I like for my SNS nails because of my preferences but toes is open to anyone and as stated before- they never disappoint! read more

Lemme emphasize that I only let Crystal do my nails. I never have a wait time for my appointments and she's always really attentive and gives great suggestions to any idea I throw her way. She pays so much attention to detail and I've never had a better nail tech. If you go I recommend her 10/10. read more

Serenity Nails & Spa - Massage Near Me - Glen Burnie, Maryland

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The staff here is friendly. The place is clean and well spread out. Michelle was my go-to for acrylic fill-ins and gel polish pedicures. She did great. Unfortunately, she's recently moved to a salon in Towson, I believe. If she happens to return though, be sure to book with her. Yen and EZ are great with acrylic fill-ins as well. I recommend them too. The young receptionist is awesome. Great at keeping techs' appointments on schedule or communicating delays. One note though: their ATM machine is often down/not functioning and they do not allow tips as add-on to charges on cards so take cash with you for tips. read more

I've been here twice. I literally show pictures of the exact nail shape I want and both times they've done something completely different. When I try to tell them that i don't like them they just get an attitude. I'm paying for a service and I don't want to pay for a service I don't want nor like? Very disappointed, Izzie did this white set. It's not the shape I asked for at all, nails are slanted and round when I asked for a sharp tapered square. so I am pretty annoyed. read more

Serenity Nails & Spa - Asked for square and got a slanted round shape. Didn't even bother to clean the white she left on my fingers. - Massage Near Me - Glen Burnie, Maryland

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Poor pedicures. My feet burned because they scraped to hard and gel polish chipped after two days . Girl at #9 bad attitude and is nice until you tip . Very rude . read more

The service was provided for my 2 preteen daughters and me. But, my 11 y.o. spent a lot in her nails, meaning extras, for one I was asked for the other one, not. My 12 y.o. was fine. when we get to me, the person who did my pedicure and nails made a mess putting me in a seat that had a bad drain and made me move.Then she cut my second left toe and it kept on bleeding and she insisted in pushing my foot inside the hot water. I ended up 5 days later in the ER with a toe nail infection. So I thought I had payed too much to suffer but I see that I didn't know what was going to mean in the end. Tips and all included. read more

It was my 2nd time to come in this salon I love how Jane take good care of my nails specially with SNS.Superb i may say compare to my recent visit with other salon.She is not in hurry doing my nails.She made sure that i will love the length and the designs.I definitely recommended. KUDOS to Crystal as well for doing a fabulous nail care ( mani and pedi) for my 15 year old super shy daughter Even though Crystal barely hear my daughter because she is super shy type,my daughter is very pleased about her nails.She said she will always book her appointment with Crystal. read more

Serenity Nails & Spa - SNS by Jane - Massage Near Me - Glen Burnie, Maryland

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I went here on a recommendation from someone in my neighborhood. Most recently I decided to let my nails grow out. I wanted to maintain them and keep them looking healthy. I had heard great things about this spa from so many people so I headed here. This was my 3rd visit to Serenity, that's how much I love this place. When you walk in you're immediately greeted by the receptionist. The ambience of this place is very relaxing. The area where the pedicures are done are so nice and it's no wonder they named themselves Serenity. There are also plenty of stations for people (I think I counted like 12? It may be more). I let the receptionist know that I was there for a gel manicure. She showed me the polished available and set me up with Crystal (I think that was her name? I didn't quite catch it) Crystal quickly got to work and soak my nails to remove the previous polish. She did and excellent job of preparing my nails for the new polish. The one thing I appreciated what just that. I have gone to another salon previously and the gentleman at that location had filed my nails too thin and cut my cuticles causing them to bled. Obviously I never went back and the tech here made me very comfortable in her ability to give a manicure. She cut my nails to a nice, manageable (I.e. wouldn't get in the way) length and filed them nice and even. When it came time to apply the polish, she did so nice and evenly, ensuring that they looked perfect. I appreciated the fact that she was rather quick 45 minutes but didn't give me a half-a**ed manicure. It was obvious she cared about her work. The only negative (and it's not really negative) thing I experienced was the polish was applied too thickly the last time so it took a while to remove. However, it never chipped (and it hasn't previously) between visit which are usually every 3 weeks. They do accept credit but make sure you carry cash for tipping. They won't add it to the credit transaction. They have an ATM on the premises that only has a $1.00 service charge so that's a major plus (the Bank of America charges $3). I highly recommend this salon and they are guaranteed my business until I leave this area. I hope you pay them a visit when you're in the area and are in need of any spa services. Their service can't be beat! read more

This was my first time visiting this nail shop. A fellow yelper recommended this place. I didn't have an appointment so I just walked right in as soon as they opened. All the staff were very friendly. I liked the fact that they had a huge selection of nail colors and plenty of pedicure chairs. I can't remember my nail technician but he was very nice and did a great job on my nails and toes. I definitely will be returning... 4 stars because of the huge language barrier, it took him awhile to understand how I wanted my nails. read more

Serenity Nails & Spa - Pink gel manicure with stenciled white heart. I think it was number 248. - Massage Near Me - Glen Burnie, Maryland

Great job! I think that I have found a new nail spot! I received a gel mani and pedi and the gentleman did a great job. The nail spa is very modern and relaxing. The only thing missing is if they served wine. read more

This review is for Tiffany the nail tech! I received a recommendation to come here, but they didnt specify which tech to use. My first time in, I got lucky with Tiffany and have been going to her since whenever I come in. She does amazing work. I can bring in a picture and show her what I want and she replicates it, while still making it signature to me. She has the most bubbly personality, and creates an atmosphere that is comfortable and relaxing. ---- To add on, all nail techs are not created equal. I tried a new person when Tiffany was out , and I was not very pleased with my nails. The work was a bit sloppy and the shapes of my nails didn't match. Even still, I would recommend this shop. It's clean, updated, and they have candy at the front desk! :) read more

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Look how thick this nails is, was quite disappointed in this place. My nails look like they are press ons, if you are paying $64 be sure that they don't look like this. Previous time I came it was not bad, I asked for glow in the dark nails again and told several ladies that's specifically what I wanted. What i got was not the same as the previous time, it ended up being a different powder. The manager said they couldn't do anything because what's done is done. Be aware!!!: They don't care once you pay, they don't do refunds and no courtesy of anything!! so please be sure you are satisfied before you leave and pay . The person that did my nails was nice, but she did not understand what I wanted My nails were that thick because since they did not use the appropriate powder, they had to use 5 coats of glow in the dark gel on top. Absolutely ridiculous that this place does not care about their customers. read more

Serenity Nails & Spa - Thick ugly nails due to incorrect powder use for glow in the dark nails - Massage Near Me - Glen Burnie, Maryland

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They do not know how to shape nails correctly OR do designs!! I asked SEVERAL times if they knew what they were doing BEFORE hand & it took 3 people to create the work of a toddler. I would NEVER recommend this spot!! Save your time & money!!! They need to rename themselves as Serenity spa for pedicures ONLY! Never in my life have I experienced such horrible work from a "nail tech". Nobody there should be doing nails .. AT ALL. read more

This is the nail salon that I go to every three to four weeks. I love this salon so much I drive almost an hour each way to go here. Make sure you have an appointment. If you don't, you will wait. It's not their fault. They are usually slammed on the weekends and do not rush their technicians. While this could make some upset, but I would rather my nail technician take their time and give me a personable experience than rush me through to get to the next client. They have a wide variety of color choices. Tiffany, Sophie, and a few others are the best at on trend nail designs; however any of the technicians will provide quality work. The salon is clean and nicely decorated. The pedicure area is my favorite. Their pedicures are relaxing. Make sure you get at least the special pedicure. It's a little more, but absolutely worth it. Some other people have mentioned issues with their nails. It happens. Ive been getting my nails done for over 10 years. It's happened to me before. BUT, if it does happen the managers make it right. They will fix the issue at no cost and no wait without an appointment. No questions asked. I appreciate not being questioned when there is a problem. I have posted a photo of my nails after 3.5 weeks. Anyone can post right after a service but I think the quality after 3 weeks says much more about a nail salon. read more

Serenity Nails & Spa - This is my nails after 3.5 weeks. They are still in great condition. - Massage Near Me - Glen Burnie, Maryland

The service is bad and bad quality don't waste your time and money there, my nails was so ugly i ask her to fix them she keeps saying i will do it later wait by the end I got thick and messy nails polish read more

Don't recommend! I have been going to this salon for over a year and I am not sure what has happened recently. For my past two appointments, I have waited over an hour to be seen after I already had a booked appointment. It has been such a waste of time and each time my nails have only lasted for about a week before chipping, peeling, etc. I will be finding a new place that can actually honor my appointment versus triple booking! read more

Came in on a Thursday after work (around 4pm) without and appointment and was able to be seen immediately. I got a fill with gel nail polish. The manicurist was able to give me the nice narrow, coffin shape I was looking for. I'm not ready to officially make this my new nail spot, but it passes the first round. I'll definitely give it another chance. read more

I went last week for a mani pedi and had called for an appointment. They took me back to the pedi chair right away where a waited 45 minutes and only after complaining did someone come. She was not happy she cut my big toe nail below the quick and painted the skin to make it look better. Then she did my nail and cut my finger. Because I did want the grill she did a quick job and my gel nails lifted in less than a week. They are all about speed than quality. What a waste. read more

I went to Kym she was excellent. She took me at 7pm on a Tuesday for a last minute manicure and pedicure. She did a fantastic job start to finish. I will definitely return. read more

Serenity Nails & Spa - Love my nails, very clean polish - Massage Near Me - Glen Burnie, Maryland

I love this place. They do a great job! I will be going back soon! I never wait more than 10 mins to be put in a chair and they are gentle, nice job! read more

Serenity Nails & Spa - Massage Near Me - Glen Burnie, Maryland

We love this place! The prices are very reasonable and we always have excellent service when we go. They take great care of us each time and of all the shops we have tried out in the area this has become our favorite. Really and truly it's now the only place we ever go! read more

They don't do nails or pedicures very well. They rush through both processes. The nails end up uneven for the shape and the surface of the acrylics. All they really do here is rush and gossip. Also overly expensive. They're more about getting paid rather than making it a nice experience for their customer. read more

I have been here a few times now. The first couple times were fine. The most recent times however were awful. I got acrylic overlay and a pedicure. Acrylic was okay the pedicure was horrible. The woman massages and scrubbed my feet so hard I had bruises on the top of my one foot the next day and it was very sore. I just went back today hoping it would be better. I got a fill. The lady refused to shape my nails the way I wanted and basically didn't listen to me at all. She did a very sloppy job. I recommend trying a different nail salon. I will not be returning again. read more

Serenity Nails & Spa - Messy and didn't even bother to smooth and file tops of the nails. - Massage Near Me - Glen Burnie, Maryland

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This place is AMAZING! I had a Dr's appointment near by and l was way overdue with my pedicure. So l pulled up the reviews and was like okay lets get this started. I was seated right away and they put a plastic liner in the pedicure tub before you. Now talk about not passing along the germs. Yessss finally! ! They also autoclave there instruments and open the bag in front of you. I couldn't ask for better service than that. I also was offered a refreshment. On the list was a bottle of water, coffee, or soda. I opted for the water since it was a warm day out. I was asked if the water temperature was good. Thanks for asking .. much appreciated. My tech name was Angel and she was exactly that! They have a list of pedicure services that they show you once you are seated. Starting with the basic. Which trust me it's just that. At $35.00 for basic. I decided to go with the milk and honey scrub which was $45.00 . .Omg l'm glad l did. My skin felt so silky smooth and soft. It was the best pedicure that l have had in a long time and the rub down and massage to my legs and feet was again so relaxing. Angel was very good with only one exception. . I wasn't crazy about how she pulled on each toe separately. She seems to be a little heavy handed and l think she could have left that part out. Other than that l was very satisfied with the price and the overall experience that they give and l would definitely recommend and return and l plan on looking for Angel. .:-) read more

Pros: this salon appears to follow good sanitary procedures. I chose it because they line the tubs with liners. Con: like the other review, I got a male tech the older one, and he went nuts on my cuticles. My toes were sore for days and have now turned in a cellulitus infection. I emailed the salon with photos and have not received a response yet. I dont want any reprisal against that employee, he was otherwise good, just needs to not cut. Don't let him cut on you. Update: Salon responded to my email and will speak with the tech. read more

Serenity Nails & Spa - Massage Near Me - Glen Burnie, Maryland

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Do not! I repeat, Do not patronize this salon if you want quality work. Nancy called herself fixing my nails that another technician messed up and in doing so, she cut the hell out of my cuticles on my hands and feet. My toes and fingers are sore. I have scabs and bleeding. Thank goodness I have triple antibiotic ointment at home! I have never felt so butchered after leaving a nail salon. My bill was over $100! They also rush through and try to skip steps if you're not paying attention. With all the nail salons out there, you'd think they'd be more gracious for our patronage. Will not be returning. read more

Updating my below review unfortunately negatively. This was my third time going to this location as ice always had a good experience. But this time I went on a Saturday and it was busy. The gentleman who took care of me was very obviously annoyed with the workload and took it out on my fingers. I've had him before and he was super nice and friendly and did a good job. However this time he cut everyone of my fingers and when he used the cube to buffer the nails he rubbed the rough surface on my skin and it really hurt. It's now the following day and all I my fingers are enflamed by the cuticles, red and puffy. So overall I will still continue to go to this location, they do good work and are all very friendly with relatively good prices. But I will definitely not go on a Saturday unless I have no other chance to go. Original review: Loved my experience. The artist who worked on me was super friendly and really took her time on my nails. Would definitely go back again and recommend to others. read more

Serenity Nails & Spa - Massage Near Me - Glen Burnie, Maryland

***UPDATE*** As I was ear hustling to the other lady and her client I found out she had stopped in about 20 mins prior to me and requested the initial nail tech. So in theory she was here before me *** Not sure what was going on today. In the past I normally have an amazing experience. Today I walked in and it wasn't extra busy but there was a little wait. I signed in and I was the only one waiting then another lady walked in signed in and waited. Took about 15 more minutes to be placed in our chairs. We sat there for about another 10 minutes until another lady approached us and told me that someone would be with me soon and then she immediately sat down and began working on the lady who came in after me. Have her all sorts of apologies etc. the only thing I can think of is this other key had an appointment. Either way I felt some type of way about the positioning of the service and how I was handled. At this point it won't deter me from coming in the future but maybe I should start making reservations. We will see. read more

Came in here with my coworker who likes coming here after work, was kinda skeptical at first by the reviews but I was greeted & treated like a regular. Lily was going to do my services at first but then I decided to do a half leg wax which came up to $38 (not bad ) & she did an excellent job to make me feel very comfortable, I was even falling asleep. She did notify me that a client might come in & some one else would have to do my gel mani & pedi, which I was completely fine with. Jacob attended me for the remainder & had just as an amazing experience, asked if I was okay with sugar scrub acknowledging the wax I just had & did do the design for my mani as perfect as he could. I appreciated both of them & will be coming back ! read more

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