When 1st starting to go there it was very nice. I notice I was 1 one of the few black customers…read morewhich didn't bother me. I was pampered. As the services continued noticed stopping of lotion Pamper on my hands when service was completed even when I brought good lotion to replace the now empty bottle. I was told he didn't use that kind and hadn't replaced it when he ran.out Little things so I quit going. Overall a very nice place but not for people of color.

I just started going here and all 3 times have been great so far!! The staff is friendly, talented…read moreand welcoming. It's easy to call for an appointment.

this company is not a mobile nail salon although it is listed as one so do not call if you are…read moresearching for a mobile service

I love this place. Isabel is amazing. I come with a crazy design and she makes magic. Love her!!read more

My two friends and I wanted to get our nails done and I found this place on Yelp. We gave them a…read moretry, and I'm so glad we did! We each did a gel manicure, it was $38. I asked for a different color nail on my ring finger and it didn't phase them. The person doing my nails was so nice and gentle on my fingers, even though my nails weren't that long. I'm used to pain during the cuticle cutting and the shaping but she didn't hurt me at all. My nails are super cute and I'm happy. Definitely recommend! There was plenty of parking and it was easy to get to as well.

I love this little family owned nail salon. Sure it's not fancy by any means. You don't have…read moreupdated furniture, decorations and paint. Instead you receive amazing service and a great manicure at a great value. The owner is the sweetest lady and all of the employees do an equally fantastic job. You never feel rushed or like they are impatient. You rarely leave with crooked acrylics. I'm not allowed to get pedicures anymore but I've heard they are wonderful from others in the salon. Sometimes simplicity is best. Get your nails done here-- although make an appointment since it's a small place.

I walked in a Sunday afternoon for an eyebrow wax. After signing in I waited a few minutes before I…read morewas led back to the waxing room. The manager ended up providing the service since everyone else was busy. She did a great job. I just needed a clean up and she did exactly what I asked for. I was so impressed with her and the relaxing vibe of the place I booked a pedicure for next week! They do require a $15 deposit to book an appointment which can be used toward the service you receive or you can keep rolling it forward as your deposit for future appointments.

I was charged for TWO nail repairs. The nail tech did not repair a single nail. Instead, he "popped…read moreoff" two of my old acrylics and charged me for "nail repairs". He also did the wrong cat eye color and had to grind it off in order to fix that. I was charged $75, $14 of which was for repairs that were not conducted. I normally pay $60 for a fill WITH design at my normal salon. I will NOT be back. I only went here today because my normal nail tech does not availability until next week and my nails were looking crazy. Also, the salon was in various states of disrepair. The furniture is cracked and looks super run down. I would not recommend coming here unless you like being overcharged.

I was a customer for about 5 months. No problem with dip powder until I decided to try the gel set…read morecalled "Tiana Collection" As Ken started the set, I noticed a burning sensation after the 2nd nail was done. I let him know it was burning and suggested he lower the UV light that he used to set the gel. He mentioned that the light only had 1 setting and that he couldn't change it. As he continued, I suggested to move the heated UV lamp further away from my nail bed as the temperature and position he had it in was burning my nail bed. I mentioned this as a reminder several times. When I got home that evening, I had to take Tylenol and add ice to my nails to sooth the burning sensation. At this point, I was concerned because the burning radiated from my fingers up my arms. Went the at shop opened, I contacted Ken to let him know what happened. He had me come in to remove the gel. I also asked for compensation, at least a percentage of my money back or have him do dip set later. Jennifer told me they took the gel set off, and took time doing my nails, so there was no compensation or refund of any kind. I suggested to file an insurance claim as this was an injury due to a product they provided. She told me insurance will not pay for it and she didn't see whether I deserved a refund. I have never experienced this sort of hospitality or service at any nail salon. I came here as a referral from a coworker. While still getting familiar with this area, I thought this place would offer great service. If you are thinking of getting nails done at here, be aware because it's not about customer service it's more about money for them. I always wondered why fee for services changed often when I got the same thing each time. Hidden fees no consideration for how they treat their customers. Deluxe pedi and gel with 2 horrible nail designs totaled - $145 and still burning from lamp. Go someplace else. UPDATE: Several hours later, Jennifer, the owner, left me a voicemail asking me to call her back. I returned the call believing she might offer an apology, discount, or some form of resolution. Instead, the conversation focused on my review and why I had posted it. She reiterated that because I chose the service, I was not entitled to any compensation. When I suggested continuing the discussion after she finished with her customer, she declined and continued explaining why she would not provide a refund, discount, or credit. This entire experience was disappointing. Mistakes and adverse reactions can happen, but what stood out to me was being told, "I'm not going to argue with you," when I was simply expressing surprise and concern about what had happened. I was not arguing at all, and the comment felt dismissive. I was left wondering whether I was being treated differently, possibly because I am an African American woman. Regardless of the reason, I did not feel heard or respected during the conversation. Reactions can happen, but how a business responds to a customer who has been injured or harmed by a service says a lot about its values. Unfortunately, I felt dismissed, blamed, and left without any Potential customers should be aware of my experience and make their own informed decision. Wow

Like other comments say, please do not confuse this place with Avalon, in the same shopping center…read more I stopped in here after my aesthetician recommended I stop it. I arrived for a walk-in and was greeted by Ken who, not going to lie, probably gave me the best pedicure of 2025 (& the year is just beginning I know, but the bar has been SET). He was patient, communicative, and adaptable, even when I asked for additional services added. I would love to come to Crofton again, as I have NOTHING bad to say. Great service, friendly-staff, fairly expensive (but also, what isn't?).

Was able to get in late at Rose Nail & Spa as all other nail salons in the area were closed. The…read moreowner did my nails which looked really great! We talked the whole time and he even gave me an arm massage while we waited for the paraffin treatment on my feet. The whole experience was great! This place is a bit further away from my house but I'll make the trip here next time I need a pedicure since I had such a great experience. Definitely recommend.

I am on vacation with my mom and we decided to get a mani-pedi. It is a small family owned business…read moreand they are very sweet and funny and we talked the whole time. Not only they did an amazing job with our nails, they even went a step further and gave us a mini massage. I absolutely would come here more often if I lived near here!!

I have been a client at beauty nails for over 12 years. I always leave with beautiful nails and the…read morewarmth of heartfelt care from Rosa and Nam.

I've had 2 pedicures and a gel manicure. 5 stars all the way for attention to detail, friendly…read moreservice, good advice for me being very new to having any of these services done, professionalism and care.

I personally had a great experience here! Very nice and friendly and everywhere i've been usually…read moredoesn't do this well. Although it was just a simple gel overlay, she still did a great job and made sure i was happy with my nails! Will definitely be going back.

Mediocre job will not be returning. Service was okay but the quality of the work could be better…read more Salon itself was very clean and bright but i could have done this myself