I came in on at 4:00pm 4/25/2026 I forgot the lady name I think it was Rosa something she work in…read morethe middle any way she was really nice helpful fast at help me set up everything. She really deserves a raise.

I rarely leave bad reviews, but this experience absolutely deserves one…read more On January 23, 2026, I was stopped in Walmart by a third-party Spectrum rep who convinced me to switch from Verizon Home Internet and port over four mobile lines, promising major savings. He even warned me not to listen to the Spectrum store reps. I didn't listen--and that was a mistake. After waiting three hours at the Spectrum store, the in-store rep told me the third-party rep "screwed everything up" and said he would fix it. I entered around 3 PM and was the last person to leave at closing. I went home with equipment that didn't work. The next day, nothing worked. I returned to the store and waited another 3.5 hours, only to be told I was still tied to Verizon Home Internet. After more failed attempts at home, I learned the "new" equipment I was given was assigned to another customer's account. As of February 9th, this was STILL not fully resolved. It took three tech visits to finally get internet and cable working. One tech spent over three hours at my home and was openly frustrated with Spectrum's own support. The mobile service has been just as bad. Only yesterday did my two iPhone lines finally work properly. Today, I was told the buyout promotion would only be $222 due to a "technicality" on a Verizon bill. They claimed one line only had three payments, ignoring the fact that the LINE is four years old and the phone was a replacement. The employees tried, but Spectrum's systems are broken. Spectrum Internet is solid. Spectrum Mobile is misleading and not worth the headache. DO NOT SIGN UP.

This service was a disappointment from the late installation through the service. They promised a…read morepaper bill and they only sent one after a phone call every month. It costs five dollars a month for the bill and they still could not manage to send it. The final straw was they made it impossible to talk to a live person about problems and my issue was not on the menu for automated calling. Even the chat feature on line was not available without a $40 dollar per month membership fee.

Just got our internet set up today by Rashad! He was so friendly and helpful. I have never had…read moresomeone in my house that was so respectful and polite! He knocked every single time before re-entering and explained everything before starting. He was very patient and made it a quick and easy experience. Definitely a 10/10 experience, thank you Rashad! Internet appears to be working and fast as well.

If therevis any connectivity issue, Supernet's staff is right on it, trouble shoots and fixes the…read moreproblem. They stay in touch letting you know the status of your service throughout the fix/repair! Great people & company to work with!

OH MY GAWD If it were not for John Aliso and Renee out of Palmdale CA.; the new adventure might…read morehave been a complete and total failure! I work as a foreperson for a land baroness out in the desert. We tried frontier which was a failure, then someone bragged about hugesnet being so great because they had 5G and then they in turn assured us that we needed their more expensive business class, and to make an extremely long and boring story less, as in "less being more" giggles, it became a tedious and dismal failure!! Then we found John Aliso and Renee at Supernet 360. Set up the appointment for the install, they came out, installed the new system of which DID NOT REQUIRE A DISH mind you. Based on microwave technology.......... Three words best describe our experience so far........ NIGHT AND DAY!!! Night being the DARK SIDE of things with Frontier and Hugesnet Day being the BRIGHT SIDE of things Supernet 360 Our system went down recently because of a Supernet 360 system upgrade. A call to John was made the wee hours of early Sunday morning.... By 8 AM that morning John responded and explained their upgrading and by the early afternoon, it was back up and running! Now this must be said, WHAT BUSINESS do you know that will make any response to your inquiry on a SUNDAY MORNING, let alone on any weekend at all but especially on any Sunday for crying out loud, giggles!! I give this service and John Aliso two thumbs up, and he certainly has my vote!!!

Have been calling them regarding poor service and no one answers the phone. This has gone on for 2…read moreweeks. It will be time to start legal action. Amelia Bucher

Update on my previous review. Business shows no sign of improvement. If you need reliable internet…read morefor school, work, or Healthcare appointments (as I do) avoid this company! Service is down constantly and they don't answer their phones.

Worst customer service. I left Verizon to go to spectrum and now I can't see my account. I can't…read morepay them unless I'm doing it in person. Because I don't have an account I can't see my account in my My Verizon app and they won't let me pay over the phone Worst service ever I'm so happy. I switched to Spectrum way better customer service and I am saving a lot of money. See ya

I had an extremely frustrating experience at this location. Very poor customer service. I called…read morethis Verizon location ahead of time to ask if I could get my SIM card replaced because it stopped working. The woman who answered the phone told me they had SIM cards available and that I could get a replacement. When I arrived at the store, the employee helping me immediately said my phone was "old" and needed to be replaced. He kept pushing upgrades and trade-in options even after I clearly explained that there is nothing wrong with my phone--it works perfectly fine, the SIM card is the issue. He kept pushing sales instead of addressing the issue. When I asked for the SIM replacement I was told they don't have any and that I could not be helped unless I upgraded my phone, which directly contradicted what I was told on the phone. He continued insisting I buy a new phone instead of addressing my actual problem. I left frustrated and disappointed. The employee was dismissive, unhelpful, and misleading. This location clearly prioritizes sales over customer service. I will not be coming back. Now I understand why they only have 2 stars. Zero stars if that were an option.

Attention Hughesnet customers: You have a say in in who shows up at your home.. After beings strung…read morealong for two days by the assigned installer, hubby and I insisted on a different company for our repair. We were lucky enough to get DCS on our job. The job was done well and earlier than expected. Thank you Vicky! You have excellent communication skills. Thank you Pete! You did a wonderful job. Hey readers! Save yourself a HUGE headache and just ask for DCS outright.

We needed to have our Hughesnet satellite dish moved and aligned during the Thanksgiving holiday…read moreweekend because we moved our RV. Vicky, of DCS Satellite & Security, worked with us and accommodated our needs and schedule during a very busy holiday weekend. The tech who did the work for us was excellent and was very understanding when he had to return for a second visit due to our personal difficulties that day and to no fault of his or DCS's. I would recommend DCS Satellite & Security to anyone who needed their expertise. Their professionalism, courteousness, expertise, and customer service is tops!

Fusion Networking and Tech did a fantastic job on our Cat 6 cabling project. The installation was…read moreclean, well-organized, and clearly done with attention to detail. Everything was labeled and set up in a way that makes ongoing use and maintenance easy. Their pricing was fair and straightforward. On top of that, they were great to work with as they were very responsive, professional, and flexible with scheduling. Overall, we had a very smooth experience from start to finish. We'd highly recommend Fusion for anyone needing reliable, high-quality network cabling.

I work in a medical laboratory, and we're in the process of adding several new automated,…read morehigh-volume laboratory instruments, which connect over TCP/IP and transmit a substantial amount of data to our LIS system. The network design we inherited was not optimal, so we were looking at improving the topology while adding capacity. I was looking at several vendors to run some fiber from our chemistry room and one existing IDF back to our server room / MDF. I looked at several vendors and wasn't impressed. I had a vendor I'd previously worked with, but they weren't as responsive as I'd liked. This project is moving fairly quickly, and we needed someone to do the work sooner than later. During the process, I found Fusion Networking and Technology. I reached out to them for a quote, and received a call back the same day. I spoke to Gaspar, who was friendly, professional, and pleasant to speak to and work with. He came out to do a job walk the following week (I had some WFH days and various meetings, so the delay was on me, not on them). We discussed ideas, and then he sent us a quote (which was a good price and very fair), and contacted me to schedule the job. We happened to be in the office working on a Sunday, and he wondered if he could come out the same Sunday and start the job, which was a real treat. Gaspar and Junior drove out, showed up on time, and got to work. During this work, they were very careful respectful of our facility and laboratory instruments, and cleaned up after themselves. They completed the job at about the time they were scheduled to finish, and tested everything to make sure the fiber was performing well. The installation was tidy, attractive, professional, well-labeled, and they even left us a few extra fiber jumpers, which we didn't even know we wanted or needed. I tested all the runs myself and everything was connected at 10 Gbps, as expected. Unfortunately, now, we have to tidy up / mine out the old 66 blocks, mushrooms, cross-connect cables that happen to be OUR mess (which we inherited) and look horrible compared to the awesome work they did! But that's on us! If you need some fiber or cabling work, Fusion Networking is the way to go. Timely, professional, friendly, and affordable. I highly recommend them!

This was Verizon which is now Frontier Communtications…read more We were with Verizon for 8 years as a Business, in a residential area. Once Frontier no service took over, we were fine for 6-8 months, then one day my internet dropped, I called 2x spent over an hour on the phone each time. I replaced my old router with new router still nothing. After reading over 5000 consumer affairs negative reviews about Frontier I decide it was time to switch to Timewarner Cable. I bought a modem the next day my old Router was back to normal, I took back the new one I bought because I apparently didn't need one. The guy at the at the help desk for Frontier never asked if they could send anybody out to see if I was having hardware failure here. He just said I don't show any outages Oh Well! Now these guys who I never signed a contract with want $650 for early termination???? We only renewed once with Verizon in 8 years for hardware that's was installed in the beginning. The package they were giving us cost $50 more for phone and Internet than anywhere else! Seriously? What savings? Now they want more money. I hope Frontier gets it together because the really are the bottom of the barrel. Thanks Verizon for dumping us in this mess.

When Verizon which over I have had nothing but problems with my phone and internet bill fluctuating…read moreup, up and up. For 6 months I called every month to have them fix the issue and resolve it. They never got it right. My internet was having issues and the support i received was excuses never a solution. I which providers now and extremely happy that I do not have frontier. Worst customer service, no support and they can not get there problems fixed in a timely manner or at all. I would rate 5 negative stars if I could.

WOW WOW WOW! This location's staff is stellar. However, there is a particular sales agent who is…read moreexceptional. Her name is Lea! My sister got her first upgrade iPhone in 6 years, so this was a very special visit. To say Lea's proficiency, knowledge of product and plan policy was above average would be an understatement. She assessed the clients needs from head to toe. Then walked us through the best options to satisfactory. This was by far... THEE BEST customer service I have ever had in a phone store. Hands down. The overall staff was very on point. Great Job team T-Mobile. And Thank You Lea!

Every time I visit this location staff is extremely friendly and helpful very knowledgeable have…read morebeen able to assist me in my situation with my phone being a self employed person and running a small business is hard enough add having an issue with your phone and these people always help