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3 years ago

Horrible customer service. No service for over a week and they hang up on you when you call. Stay far away from this company.

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Supernet360

Supernet360

(9 reviews)

OH MY GAWD If it were not for John Aliso and Renee out of Palmdale CA.; the new adventure might…read morehave been a complete and total failure! I work as a foreperson for a land baroness out in the desert. We tried frontier which was a failure, then someone bragged about hugesnet being so great because they had 5G and then they in turn assured us that we needed their more expensive business class, and to make an extremely long and boring story less, as in "less being more" giggles, it became a tedious and dismal failure!! Then we found John Aliso and Renee at Supernet 360. Set up the appointment for the install, they came out, installed the new system of which DID NOT REQUIRE A DISH mind you. Based on microwave technology.......... Three words best describe our experience so far........ NIGHT AND DAY!!! Night being the DARK SIDE of things with Frontier and Hugesnet Day being the BRIGHT SIDE of things Supernet 360 Our system went down recently because of a Supernet 360 system upgrade. A call to John was made the wee hours of early Sunday morning.... By 8 AM that morning John responded and explained their upgrading and by the early afternoon, it was back up and running! Now this must be said, WHAT BUSINESS do you know that will make any response to your inquiry on a SUNDAY MORNING, let alone on any weekend at all but especially on any Sunday for crying out loud, giggles!! I give this service and John Aliso two thumbs up, and he certainly has my vote!!!

Horrible. Always down. And the owner is extremely rude and aggressive…read more Also expensive.

Frontier Internet - telecommunications - Updated November 2026

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